Ray and David at Piñon Paint & Body Shop did a fantastic job on my classic Mercedes Benz. They…read morereplaced the front fender and repaired the side damage with precision, and the car looks perfect. The quality of their work speaks for itself -- clean lines, excellent paint match, and a factory‑level finish. This is a shop that knows what they're doing and takes pride in doing it right. I'm extremely satisfied.

This body shop was recommended by one of the Hoy VW employees and they did not disappoint…read more The estimate scheduling was easy, the owner took care of everything for us. Dropped off the vehicle and it was ready in 2 days. I cannot even tell where they repainted the gas cap cover, it is all so smoothly blended in. It was about $200 less than what the dealership had wanted. Very pleased with the service and the quality of the work.

EVERY WOMAN SHOULD TAKE THEIR CAR HERE........EXCELLLENT SERVICE! CUSTOMER FOR LIFE. AS A WOMAN, I…read moreREALLY LOVED WORKING WITH TIFFANY MENEFEE, SHE WAS PROFESSIONAL AND ALWAYS KEPT ME INFORMED. NOT A SINGLE REPAIR WAS TAKEN WITHOUT MY APPROVAL OF THE EXPENSE. COULD NOT BE HAPPIER!!! I had looked at reviews after my accident and based on their Google reviews I chose Pronto Body Shop. I recently had my white Ford Focus towed to their shop in August 2024. Laura was really nice and got the paperwork started. Unfortunately, my insurance decided to total the car based on its age. I decided to go ahead and work on the vehicle instead of releasing it to the insurance and having the car junked. I proceeded working with the manager, Tiffany Menefee, who truly made me feel like she understood my financial situation. I was given two estimates, one to make the car drivable and the other for cosmetic repairs to the vehicle. This was done so that I could determine financially whether I could proceed to the next step. They were careful to select salvaged mechanical parts that were in good condition to keep my expenses low. They also worked in stages by first addressing the mechanics and drivability. They did not want to remove any of the damaged fiberglass paneling incase I could not financially proceed to the estimate for body work because it would have been impossible to get the fiberglass panels back on due to them being bent out of shape. They worked methodically to ensure that I did not exceed the mechanical drivability estimate, not only did they not exceed the estimate they had provided but the total actually fell under the estimate. This is how businesses should be run! No surprise overages where you feel taken advantage of. Because of their dedication to details and constant communication to verify any changes or charges I was able to proceed with the additional body work. Everything together was still under the estimates I was initially quoted and the work was excellent. As a woman, I have been made to feel ignorant by some mechanics when I have struggled to ask technical or mechanical questions. I have felt their impatience with my lack of knowledge. However, I was never made to feel that way by Mrs. Menefee. She went over every detail step by step. Every question was thoroughly explained in a way that I could understand. As a previous insurance adjuster, she explained how to proceed with my insurance and the process of obtaining a salvage title. I felt like she treated me like she would have treated a family member. She was patient, understanding and walked me through the whole process. I could not say enough good things about her or Pronto Body Shop. As long as she is there I will continue to take my cars there.

I stopped by to see if I could get a quote. A young lady took us out and looked at my car. I wanted…read morefull paint job with the kinks fixed and some extras added. She took several photographs and it seemed like she really was looking at everything to get something going. She said she'd call me back. Never got a call back. I'm not sure why I never received a call back, but it didn't seem feel like they wanted my business. I was going to pay cash, which to me, would have been best for them, but I guess they run their business a different way. I went because it's woman owned and saw some great reviews. I'm disappointed to say that they're not all that interested in providing a job for a woman. They make their money. I'm just one person. I wish them the best. Just not with my money.

Went there for a dent on the back of my truck bed. The owner is very friendly and knowledgeable…read more Was able to make like truck look like new. I would highly recommend this place.

They did exactly what they were supposed to do and did it ahead of time. Joe was very personable…read moreand professional. He talked me out of getting an entire paint job that would have cost me thousands of dollars more,and instead recommended a smaller portion of my truck to get painted and have the rest lightly sanded and polished. The results came out great. I highly recommend this business to active-duty soldiers and veterans. This is a reputable business that will deliver on what they promise and will not try to take advantage of you.

Over the years I have taken several difficult repair jobs here, and every time the work has been…read moreimpressive and professional and prompt. I would trust these guys with ANY automotive repair.

I recently took my car to get serviced and have my air compressor replaced and he did it but as…read moresoon as I left a little sound remained and my car came to a halt. I returned since he told me that I had 30 days labor guaranteed and a lifetime guarantee on the part and asked him to replace the compressor or to tell me why my car was making a noise and he didn't know. Plus he charged me around $1500, overpriced and poor service. This place deserves zero stars. Don't go to Wolf's Automotive, I don't recommend them. Worst service ever.

What a great little body shop!…read more I was referred to it by a friend because I needed someone to take out my minivan captain's seat and install a new seatbelt. My son had gotten stuck when the buckle jammed and we had to basically destroy the mechanism to get him free. I checked with Mazda and they apparently had a recall for seat belts about my car before and they said that it was out of warranty since it's been over 6 months of the recall or 3,000 miles. The local Mazda dealership said it would take a week to get an appointment to diagnose it, which would cost $75. Then parts (maybe $120+) and labor. We couldn't wait since it was a safety issue, so we ordered the buckle directly and it was cheaper due to Black Friday sales ($60) and labor was very inexpensive because they had it done in 15 minutes! This body shop was so clean and orderly. They had wifi, a coffee maker, tv (wasn't overly loud), a mini fridge with water, and it was so pleasant inside. When workers would come in they acknowledged you before heading off to grab something. I was greeted not only by the workers who directed me to the office, but also very promptly by the office manager. They told me their workers were out to lunch and if I could come back it would be shorter so I came back and instead of waiting an hour, it took about 20 mins. I would definitely come back if I needed to get something non-transmission done, like windshield wipers (which were for sale), or getting my lights restored, to bodywork or a paint job for my car. They also specialize in hail damage from windshield repairs to dents. Check them out and support local! Top Shop Body & Paint (915) 321-3131 5347 N Mesa St, El Paso, TX 79912 https://maps.app.goo.gl/RtgV11d8Lvkikrnr7

I got into an accident and took my car to top shop because the reviews were spectacular and they…read moresaid they would take care of me because I went through insurance, they took 3 weeks to fix my car and when they finished the door was an inch higher than normal, the door dropped when opening it the gap between my door and front panel and the paint was dripping and had orange peel in it. I brought all of this to the "manager"s attention (he wasn't a manager as I found out later on) and he said they would fix it, the next day I can to pick it up and the gap was still there and the door trim was still high and I again brought it to their attention and they said for me to talk to my adjuster and find somewhere else because they did all they could and that they work on brand new cars straight off the lot and they know what they are doing because the manager has worked at Rudolph and other places so he knows what he is doing. When I went to leave my car was left dead and when they jumped my car they blew something in my electrical and caused a huge problem with my key and the car itself. As I drove home I noticed they cracked my start button by dropping something on it, my plastic by my shifter gear was chipped presumably by the same thing happening and my car was incredibly dirty in the inside. If I could give negative stars I would I will never ever bring another vehicle to this shop again, they only care about people that have money like the Porsches outside and the expensive cars they supposedly work on, if you are gonna go through insurance for any reason avoid this place bc they will charge the insurance alot and give you the bare minimum work.

Brought my car here for its first oil change, met the owner who's a jolly gentleman with a warm…read moresmile. They are up front with prices, services, and updates on the progress of your vehicle. While I was waiting for my car, a family came in to get realignment work done. Jays was honest about the shop's equipment being unable to accommodate their vehicle but was very helpful in helping them find a shop that would be able to help that family. My oil change went quick, easy, and painless. I will definitely be a returning customer.

I'm 70 years old and this might be the best shop I have ever encountered. Always very professional…read moreservice and they will NEVER try and hook you for unneeded repairs. I've been in El Paso for three years now, and I will NOT take my 2001 Chevy Silverado or my 2010 Chevy HHR ANYWHERE else (other than just an oil change). My latest experience was on 5/1/25. I tried to replace the power window motor on my Silverado by myself. Big mistake. Once I got the door apart I realized that it was a MUCH more complex job than I expected. I talked to Rick on the phone and he said, "we'll use your part and complete it for you." They did, and I was shocked when I got the bill: $95!! I was expecting at least $300 labor to complete this job. IF YOU WANT HONEST AND PROFESSIONAL SERVICE, don't look further. Jay's Automotive on Alameda in El Paso will treat you right.

Victor I would sincerely like to THANK YOU for all you help today!!! I reached out to Victor…read morebecause we own an Audi and every time we take it to dealership for oil maintenance they do there routine check and end up with 3k or more in "recommended" services to maintain the car. It wouldn't be so bad if they were legit suggestions, but it's always something different. I am currently overseas and my daughter lives in El Paso and we don't know where or who we can trust with out vehicle. You have gained a customer and someone who will recommend you to everyone. Victor took his time to check out or Audi, explained issue, and gave options. He did not take advantage of my daughter by suggesting repairs that were not needed. He went above and beyond to ensure our car was drivable and safe. His recommendations of places to go to get things taken care of, he told her what and who to ask for.. we will definitely continue to keep coming back. Victor once again THANK YOU!

We brought my son's car here to have it serviced given the clutch was going out and another issue…read more They initially said it would take three days, then we received a call after the weekend on Monday that we needed to purchase two additional parts. The problem with that is that one of the parts was in the kit that we had already purchased they just didn't look, the gentleman says, "oh yeah, my bad" Another week goes by, and we are told another part is broken, we buy that. We call and ask for status, and we are told "sorry the technician doesn't know what he's doing its not done yet let me get another tech." After three weeks of having my son's car and almost $2500 dollars later, we get my son's car. After my son gets his car he takes it for a ride, THE FRONT TWO WHEELS WERE NOT COMPLETLEY PUT ON THE VEHICLE!!!!!!!! That could have resulted in a fatality. My son then texts the gentleman that he has been in contact with this entire time "Martin" and sends pictures and videos to him and he says, "all good now tho?" my son said "it wasn't put on fully" he then text back "ok". That's it nothing else, not even a single apology. Finding a reliable mechanic in El Paso has been a nightmare and now to add this experience to it I am at a loss.

Quality service and super customer service. About a year ago they replaced my outside mirror which…read morerequired paint to match exterior. Excellent work. Recently I had a mishap with front spoiler hanging down. I stopped by J&H and they popped it back in place quickly and free gratis. Thank you so much. Highly recommend this place!

Great experience from start to finish. Irma and Herman were amazing, friendly, professional, and…read morevery communicative throughout the whole process. They made a stressful situation so much easier, and my car looks great. Highly recommend this place!