Shareen is the MF GOAT !!!! Trust me! She will get every single strand of hair and have your bottom…read more/ V feeling smooth like a new born baby! She has decades of experience ... hear me: DECADES ! She never disappoints. My Brazilian waxes are always done with precision when I'm under her care. I've had several waxers between the Ave U and Kings Highway locations and she is the best that I've come across (trust me! I have stories to tell about the younger, not so experienced waxers) I really only come because of Shareen and will cancel any appointments that are not with her. I don't play about having them switch me last minute and putting me under a different Waxer (because they like to play those games / politics). Shareen is sooooo damn good that I wish I could get waxed every week!

I have been a customer for several years and am very disappointed with how this situation has been…read morehandled. During my last visit, I agreed to renew my pass after being told it was expiring, but it was renewed incorrectly. I have contacted the store muliple times (in the past 3 weeks). Each time, I was told the manager would be notified. Then, that the issue would be corrected, with the difference refunded to my original payment method. It has now been over a week with no correction or follow-up.

I originally left a positive review because the quality of the lash work was excellent. Both the…read morelash tech & the master lash tech, who are sisters, are very talented & skilled at what they do. I received many compliments on my lashes over the years, which is why I remained a loyal client for so long. I also want to acknowledge that the salon itself is beautiful. The space is clean, well-maintained, & thoughtfully decorated. The atmosphere is relaxing, the blankets are comfortable, & I appreciated the Christian music and R&B that often played during appointments. It was easy to relax & even fall asleep while getting my lashes done. One issue I experienced involved excessive lash fallout shortly after an appointment. When I brought it to their attention, I felt there was an initial attempt to place the blame on me. During that same situation, I was encouraged to book a full set despite having recently received one & was asked to return the following day to complete the service. While the issue was eventually resolved professionally, the experience left me feeling frustrated & undervalued as a client. Over time, I realized that something always felt off in the overall client experience. I'm not expecting friendship from someone providing a service, but with personal services like lashes, waxing, nails, or massages, clients naturally develop a level of comfort & familiarity. Although there were moments where they were kind, I often felt more tolerated than genuinely appreciated despite my continued support of the business. There were also several moments where communication & rescheduling felt unnecessarily difficult. One interaction that stood out was being placed on hold for over 15 minutes. While on hold, I called from another number & the call was answered immediately. The reaction once realizing it was me made the interaction feel uncomfortable. I also invited them to participate in a volunteer empowerment event for young girls because I believed they could be positive role models & demonstrate what entrepreneurship & success in the community can look like. I viewed it as an opportunity to give back & encourage young girls to see successful women who looked like them pursuing their goals & building businesses of their own. While I fully respect everyone's right to value their time & services, a last-minute disagreement regarding compensation ultimately led us to withdraw the invitation. The situation reinforced some of the concerns I already had regarding communication & professionalism. Looking back, I realize I focused heavily on the quality of the work while overlooking how the overall experience made me feel as a client. The lashes were beautiful, & I still believe both women are highly skilled. However, over time I learned that talent alone is not enough for me personally. Professionalism, communication, & making clients feel genuinely welcomed matter just as much as the final result. If your priority is solely the lash work itself, you may have a positive experience. I can only speak honestly about my own experience as a long-term client.

Received a HydraFacial Deluxe plus Dermaplane service this morning and loved it! The owner Khadine…read moredid my facial and she was so professional and knowledgeable about skincare. She announced each step and described the benefits along the way. The facility is so clean and modern. My face looked and felt so fresh. I'm looking forward to coming back here again and most likely purchase some skincare products.

Sara has hands of an angel! I went in for a deep cleansing facial but after assessing my skin, she…read morerecommended the sensitive skin facial and it was heavenly. My skin has never felt softer and cleaner. Sara was so sweet and knowledgeable. Since it was my first facial, she walked me through it and gave me great recs during and after the facial. My skin has never been so happy and moisturized!

Got my first ever facial here with Sara. The location is super clean and welcoming, and the facial…read morewas super relaxing. I'm leaving this review one day later and my skin has never felt so fresh. Will be back!

I can't say anything negative! I got an appointment quickly and was seen very close to appointment…read moretime. I saw PA Dmitry Federov and he was knowledgeable and patiently examined and explained all the marks and bumps I showed him! I would highly recommend him,

I had a very disappointing experience with this medical office. Despite expecting to see a doctor,…read morethere never seems to be one available. All visits are handled by physician assistants, which is not what I was looking for when choosing this practice. In addition, the overall service feels impersonal and frustrating. Scheduling is difficult, and there is little transparency about who will actually provide care. If you are specifically looking to be treated by a doctor, this may not be the right place for you.

I came to Natalya when my skin was at its worst, within a few appointments she transformed my…read moreskin!! Her work is amazing and she absolutely helped me feel so much better about my appearance in just a couple of months. Absolutely recommend!!!

I've been suffering from adult acne for many years and have yet been able to resolve this issue…read more I've started seeing a functional medicine doctor in NYC who recommended I see her own personal cosmetologist - Natalya at Skin Silk. I've been seeing Natalya for facials and laser treatment for over a month now and my experience with her has been wonderful. She is an excellent cosmetologist and a very caring person. In addition to facials and laser treatment, she has also provided me products specifically for my skin and instructions on how to properly clean my face every morning and night. She also checks in on me every day to ensure that I am following the steps properly and to adjust my facial cleansing routine depending on how my skin responds to certain products and/or lifestyle changes. I've never worked with a cosmetologist (or even a dermatologist for that matter) who has been more thorough and effective at improving my skin and educating me on how to properly care for my skin on my own. My skin has already started showing major improvements compared to before I started seeing her, and I credit that to her level of care and attention to my individual skin needs. I'm very happy with the results I've seen so far and will continue to see her in the future. Highly recommend!

I had such a good experience at this spa for Valentine's Day '22. Even though they didn't have…read moreavailable slots for couples facials listed on their site, they immediately accommodated us once my partner called to ask for it. Upon arrival, the service was great. We had our coats taken and hung up, we slipped into cute branded slippers, and we were offered adorably themed treats and drinks. Once we walked back to our room, we changed into cozy robes and had our heads propped up on cushy pillows. I loved the procedure from beginning to end. Since it was my first time, my aesthetician walked me through all the different sections and consistently checked in to make sure I was okay. She even showed me all the blackheads that she removed (yuck but also veryy cool lol) . After everything was done, she gave me pointers on how to keep my pores unclogged and she reminded me to add products with sunscreen to my routine. I loved my first deep cleansing facial and I definitely have Natrabella Skincare Beauty and Day Spa to thank for that. I'm definitely looking forward to coming back and bring all my friends with me.

Had a great experience there and will go again!!! Place was clean and well kept and the ladies…read morethere are very kind and helpful!!!

My experience with Cynthia was AMAZING! It was everything I expected. I've received services from…read moreCynthia years ago.. and I'm glad I returned. She's so knowledgeable, explains step by step what she is doing and how it benefits your skin, and the atmosphere is lovely. Her office is so high tech, modern, clean, and chic. It has only been a couple of days since my treatment and I'm already seeing a difference. Love love love! Side note: She does take a while to answer messages, but honestly she's a busy woman and at least she gets to it IMO.

I love Cynthia, her client services skills is amazing. She's truly an amazing individual. My good…read moresis stays booked and busy so every 1st of the month at 12 am book your appointments because she is BOOKEDT ! She's truly worth it. She also offers the waitlist and it's truly worth all the wait. I've been a client of hers over 2 years now and will continue to be a client. I appreciate the advice she's given me and her cleanliness as well. I hope you find my review helpful ladies and gentlemen.

massage is good but sometimes they go to hard in your muscles and it really hurts,the vibe is very…read morechill and has relaxing music

When in Brooklyn, I make it my business to go to this spa. I first went last year with a female…read morefriend, I wasn't expecting much, other than the standard spa situation. To my surprise, I encountered a relaxing massage. The price point is amazing and it's worth every penny. Just last weekend, I got a 60-minute massage and a 30-minute foot massage and it was everything I needed. The music is tranquil and the vibe is chill! The only two issues I have is the rooms are not private as the walls don't go to the ceiling and there is no door to the room, only a sheet. The folks that work there can be heard in the back talking among themselves, which doesn't always provide a relaxing atmosphere. Regardless, I highly recommend this place and will be back every time I am in the area!

What an amazing vibe! Always looking for caring and friendly folx to provide services.read more

We need more safe beauty spaces for the trans/queer community. Love the work this place is doing…read moreand sad to see them getting any hate.

This is a super late review! I went here on 5/28/2023 and Wendy (1 of the owners) gave me a…read morechemical burn. I booked a VI peel which she did not give me. As soon as I sat down she stated that I could do a stronger peel and did not ask me or give me a choice between the 2. and she did not know my skin and she put a stronger chemical on my face. She stated that she has been creating concoctions for her other clients and they had good results. But she did not give me a choice whether I wanted what I actually booked compared to what it is that she wanted to do and my skin has suffered greatly. My face was on fire when she applied the peel and she even wanted to do a second coat until I said NO! My skin now has chemical burns on my cheeks and my chin and this was a horrible experience! I'm sure the people she made these concoctions for trying to play chemist also had terrible results. She did not know my skin and as professional she should not be recommending stronger chemicals as everyone knows low and slow is the best way to go ESPECIALLY ON BLACK SKIN! When I got my sensi peel with her last year which was my first chemical peel, before I barely sat in the chair she was telling me to get the Vi Peel stating the sensi "wouldn't really peel" and I told her no because I was new to chemical peels which she knew because I made that clear when I entered the room. so clearly that's her thing to be a FAKE chemist giving people stronger chemicals and not knowing their skin. I wish I remembered my sensi experience with her because I would have booked with Carla and NOT her. As Carla did my 1st Vi Peel last year and she did not recommend anything stronger or pressure me. Wendy did not even state what it was exactly she was putting on my face. She did not give details or the percentage and I asked her days later via text and she still didn't confirm. She gave me her number and put me in an Uber to go home and she charged me for a cheaper peel and not the Vi Peel since that's not what she gave me but that clearly shows her guilt knowing that she messed up my face with an entirely too strong chemical. I'm on day five and the peel still has not fully come off of my face. I don't know how much longer it's going to take for it to come off compared to when I got the vi peel I was done peeling by day 6 and that won't be the case in this situation. The parts that have already peeled, my skin underneath is so much lighter because it's burned and the chemical went to a deeper layer. so now I'm going back to my dermatologist and praying that this can be reversed and my pigment is fully restored. Wendy should not be allowed to see or treat clients because she's not good at it, she recommends higher degrees of chemicals which has negative affects on peoples faces, because I'm sure that I'm not the only person that has had this experience. Won't be returning here!

Went in for a peel. Cute decor. Right off the 6 on Junction (Glenwood n /flatbush). I see there's…read moresome development going on over there and was surprised because i haven't been there a while. Waited about 10-15 min before I could be seen after my appointment time, which i was early for. I was offered something to drink, which is nice. I did my peel, and we all know the bruning/tingling part is the worst. But I'm excited to see how my face will look. I tried peels before, and it didn't last. I was given a to go bag with a sample of a cleanser I think. I decided for the sensi peel for sensitive skin and will do a post peel facial. Wish me luck! Def go go visit for whatever your beauty or aesthetic needs may be.