Sue is hands down one of the best estheticians I've ever been to. She is truly a master of her craft , my skin feels brand new every time I leave. She listens carefully, assesses exactly what my skin needs, and always goes above and beyond to help it look and feel its best. I don't live in New York, but every time I visit, booking an appointment with Sue is a must. She has magic hands and an incredible eye for what your skin needs. I can't recommend her enough! read more

I love the staff. They are super friendly and professional. The service is always great and always make appointments ahead to get your spot. I have my appointment today again with my favorite beauty professional staff. read more

We decided to get a facial last minute and was able to get an appointment later that night. We arrived at 6 but didn't start until 10 ish minutes later. They will give you a tube top to change into or to put over your top because they give you a shoulder and upper back massage. After changing, you'll take off your shoes and lay down for about 1.5 hours. There was so much happening but basically they will wash your face, steam, then pop all your pimples. She commented about my dark circles and rolled something over my eyes. She also used shock wave for a while - that was quite interesting. I recall the steam being on for a long time because I felt thirsty. There was also a lot of creams and warm wipes happening and it ends with a face mask. I fell asleep. I'm not sure how long the face mask was on for but you will definitely knock out. How did I feel afterwards? Well I'm recovering from my hypersensitivity reaction to coffee so my skin wasn't great to begin with. I enjoyed the clean feeling throughout the facial and the massage. She told me about my skin condition and we chatted. I'm not sure how much English they speak but we only talked in Cantonese. Overall, this was fun. Did it do anything? Can't say. I feel like it's one of those sessions you have to attend more than once for results. read more

Sai Kay 21 Beauty - Skin Care Near Me - Brooklyn, New York

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I came here because my friend opened an account here and she said it wasn't bad, she's never had facials before so I was a little skeptical.. but this beauty spa is one of the more popular ones among the 8th ave area. I on the other hand have tried a couple of spa places, a few on 18th ave and one on 21st avenue so i knew what to expect and i had expectations as well. I had read a previous yelper say that she was able to put a $20 dollar deposit and pay as she go so i thought why not? On my first visit here i arrived promptly at 5 but was not accomodated until a good 45 minute later (this is with appointment) aggrivated i was just about to leave when the lady tells me shes ready and i can go change.. after i change I am put in a tiny room where i am uncomfortably right next to a wall and the lady cant comfortably access all the pressure points on my neck or shoulder area to give me a decent massage she was basically just rubbing oil on me for a good five to ten minute.(uncomfortably i might add) afterward she asked if i wanted to be moved into the bigger room where my friends were so i thought why not.. (please note that my friends started at 5) and i started an hour later* after the cleansing they do an massage then an extraction (its really not that painful and not that bad) If you are expecting a relaxing serene spa where you can take your mind off things THIS IS NOT THE PLACE FOR YOU. The ladies doing your facial will talk loudly among themselves as well as gossip about other people. What i didnt like most about it was she kept making comments very loudly in an antagonizing way about some scars I have on my face. Like I clearly know its there you do not have to bring it up over and over and mention it in front of everyone in the room. Usually at a facial place the lady is taking care of you the whole time she will do facial extraction massage and a final face mask, my lady was walking out and about, working on other clients and basically not with me longer than 25 minutes out of the supposedly 2 hour facial. Please note that a good 45 minutes of it is basically you sleeping in the room with a mask on your face listening to them talk very loudly outside. Tell me how my friends started an hour before me and I manage to finish the exact same time as them? This should have been a warning sign to me already but i thought maybe its just a fluke, when i got to paying i asked if i can put a little deposit and pay as i go she said okay and when she asked how much deposit i wanted to put i said $50 and the lady looked SHOCKED. like she's never heard such thing before, she basicailly makes a face at you until you offer to pay more so reluctantly i paid 100.. (this should have been my second warning sign) then they try to schedule you for a facial as soon as possible and I know my skin does not need a facial in two weeks. second visit- my friend who got there before me specifically tells them that I did not want the same lady I had last time and she lets me know she told them so when i got there i see a different lady sitting there and i am relieved, she starts the cleansing for me and then they put cotton over your eyes and they did a whole switcharoo and i ended up with the same lady! not only do i get a lady that i did not want, that same lady that i didnt want gets up and leaves halfway into my facial.. like literally she went home... who does that? by the time its time to take off a mask I get some other girl who takes it off for me. HENCE why im making this review because i never plan to go back to that place. Im taking my loss after 2 facials worth $30 each and i paid $100 total not including tips. I've had better facials and better massages everywhere else for a lot cheaper in a much more relaxed setting. **note my friend who opened a $600 facial package an paid $400 after going 3 times has her lady tell her she has to pay the remaining balance the next time she goes, every time shes been going she paid $100 and she tips VERY well too so for them to rush her on payment when shes only missing $200 credit and still has 7 facials left is ridiculous. Girls/Guys this is not a pay as you go place even though they try to advertise themselves as one and get you to join..DONT and their service is lacking. I would not recommend this place at all. read more

Sai Kay 21 Beauty - Skin Care Near Me - Brooklyn, New York

My mom made an appointment here for the two of us and had no problems getting a slot for a weekday afternoon. Upon arrival we were met with two women who worked there, neither of whom seemed very friendly. Not one of them cracked a smile. We were given a tube dress to change into and a cubby with a key for our personal belongings. My mom and I had completely different experiences even though we requested the same service. I wasn't too taken aback because we have different skin types, but there were a couple of differences that I chalk up to pure laziness. The woman working on me told me that she wasn't going to do the shoulder or neck massage because of my skin type. They use oil and she told me that my skin was too oily and that giving me the massage would cause me to break out. I have never had this problem before but just went along with it since I'm not too confrontational. As she assessed my skin she repeatedly commented on how dry my face was and how much dead skin there was (minutes after commenting on my oily skin). Just tell me once and move on with it. I don't need a running monologue for 5 minutes on my skin type. Besides, I went for a facial for a reason, I know how bad my skin is! She suggested an add-on to remove the dead skin which my mom finally agreed to after having this woman preach it to her for another 5 minutes. The woman working on me cleansed my skin multiple times and did extraction on my whole face. They also used this electric zappy thing that I wasn't familiar with. It was painful, but that was to be expected. However, I was not expecting her to mess with my eyebrows. She trimmed the stray hairs without telling me. I wouldn't be so upset about it, but apparently the woman working on my mom tweezed hers! This was extremely lazy and I can't believe that after taking all that time and effort to clear out my pores she just trimmed my eyebrow hairs. She can take the extra few minutes, especially since half of the facial is me sitting under a humidifier and the other half is me waiting for the clay mask they applied at the end to dry. As we were paying the women kept trying to get my mom to buy the next few facials as a package. Mind you this is her first facial in 10 years, so she didn't want to do this since she goes so infrequently. The entire time we were paying they kept trying to make her buy the package to the point where my mom started ignoring their spiel. Then they insisted that she purchase some type of skin cream for me at which point my mom bought it just to get them off her back. As for the overall atmosphere, it was very noisy. I wasn't too bothered by the honking going on outside since the location is right off of a busy part of 8th Avenue, but the employees did not help. They chatted and gossiped the whole time we were there. They made conversation with me and my mom even as there were paper towels on my whole face. My mom loves talking to people, but even she told me she wished they would just give us peace and quiet during the treatment. All in all, the facial itself was okay and my skin feels fine, but I wouldn't go back simply because of the environment and inconsistent service. read more

For the best facial you have ever had , never knew existed, please run to this amazing skin care salon. I have been going for 20 years and I have had the best experiences with Icy. She invests in your experience. You walk out knowing your skin has never looked better. I have also had my eyebrows and eyeliner permanently tattooed. You have to absolutely trust your technician and I trust them at Sai Kay 21. I started in the Chinatown location and now I go to the Brooklyn location. I have brought my family and friends ! What a wonderful experience !!! You will never go anywhere else ! read more

Usually great facials for a good price but it's not so relaxing. Beauticians talk loudly among themselves, answer phonecalls, and there are kids running around playing in the hallway. It's so noisy! Anyway, products are good and I never break out from the facials. I buy a package deal with a friend and it's a great value. read more

It is big! Can fit 6 patients at one time. It's the biggest one out of all the other branches. The other branches only can hold 3 patients at one time. The lady I had had a chinese name. She is very unexperienced. The other branch would make my eyesbrows arched and nice and also feeling I have moisturized face. My friend agreed with me. The lady didn't do the process that the other branches did. They have facial package deals that offers 12 times which would be like $33 each time. And if you don't do a package it would cost $50. It's best to book or you will not get to do it that day or may need to wait like hours from my experience. read more

There's only a few people I can't live without; my aesthetician is one of them. I've been coming here for awhile, but I only come here for Winnie. She is one of the friendliest and nicest aesthetician there. She pays super attention to meticulous details and does an excellent job of extracting my blackheads and whiteheads. Not to mention, it's so relaxing when she cleans/massages my face! Definitely recommend this place, look for Winnie! read more

I haven't make a yelp review for a long time. I can't help myself to give this place 5 stars!!! The place is quite small, quiet and comfortable. They had plenty of lockers for guest to store their personal items. Starting off my treatment, they asked me to wear on their tube top during the treatment, which come in different sizes (s,m,l). I personally want to thank my esthetician, Yoyo. She did such a wonderful job with cleaning my face. I came in this place with so many blackheads, whiteheads, big acne, and etc on my forehead, cheeks, chin and neck . Yoyo took almost two hour of her time to clean my face, gave me long relaxing mask and gave me few short massages. She advised me to not eat certain food that can possibly make me break out even more. Throughout the whole facial treatment, Yoyo and her partner kept me entertained and relief. Even with all the red/pink blemishes after facial i feel really great about my skin. I definitely recommend people coming to this place :) & I will be coming back ! read more

Been coming here for years since I was 16. Went to the other locations before this one opened up. I love this place, they clean out your pores so well and take out any blackheads and whiteheads you may have. I bought a package deal for 550? I can't remember but it comes with 12 facials. My favorite person here is Angel. She used to work at the other one in flushing before she transferred here. I recommend her she is so great with cleaning and massaging your body/face. Everytime you buy a new package you either need to pay everything or in 3 installments. You can put a deposit down as little as 20$ but that would mean your next two payments will be big. They have different kind of facials for your skin with machines and all. I like this location better bcos the atmosphere is more nicer since it is new and you can get your own room since they are less busier then the other location on prince st. I also love the one on prince st but I moved here for Angel! read more

Facial came with a shoulder, back and neck massage. Got a facial package but never return to finish package because every time i go, they try to pressure me to get more packages or make purchases. Very uncomfortable. read more

The place is small, but people are more calm and relax. The lady is nice. She spent almost 2 hours to do my facial. And she didn't try to sell any other facial package to me. The price is reasonable. I book the $650 package, it comes with another 10 facials and eye treatment for free, so each facial is less than $30. If you don't want to pay that much upfront, you can put down $20 as deposit, and pay as you go, so you won't feel obligated. They have the other locations as well, but the busier they are, the worse the facial will be. I prefer this location because it is more relax and less busy. read more

I came here with my mom the other day and I loved it. The aesthetician did a great job of extracting my pimples. She also recommended an acne facial by G.M. Collins, which I got and now my acne is almost gone. My face had a lot of red spots afterward but they were gone after a few days. Really recommend this place! read more

It is my first time coming to this location, I used to do facial at the one on Hester street, chinatown same Sai kay21 and they have other locations. I find this one is closer to where I lived (bensonhurst) so I dont have to travel to chinatown all the time. I signed up for the package for $388. Winy is the person you should go to, she know what is she doing and she did a good job with the extractions. She took her time too. Boy! it was painful but after few days, your face will look nice. She is nice too and recommended me to buy this cream for acne. It was pricy $45 for 15ml but i saw good results though. I will come again sometimes next week to pay the rest of the package. read more

I have been going to Sai kay located on 57th street and 8th avenue . I have been going to this location for some many years I am not the kind of person who will write this kind of reviews however I am very dissatisfied with there staffs lately. When I go there it's because I want to be pampered and have a relaxing time . However the older lady's ( staffs) always talking loud and having there friends coming over to gossip, they talk so loud and laugh about their own clients. I would like to stop going there but I still have a membership (package) I would like my money back and I STOP going to this location . Also I am going still to this location just because of " Emma " she is the only employee that is gentle and nice. I hope the management of sai Kay can read this review and make a change in this location . This is hurting your business . Clients go there to enjoy and have a relaxing time . Not to listen to their gossips . ( I don't care they can gossip but at least lower their tone of voice ) read more

I went there for many years in the one location flushing. At first time they will do good and till u buy the package and the manager there she was rude. She will give you those eyes that you can't afford anything there and annoying me I told her that the upper like lasers hair removal was broken all the time so I have to go to other place same company to do she replies the Machine never broke before. She such a lier never gonna go there again if I can give them 0 star I would definitely do it read more

Ok this is for the 5106 8th Ave location. I was serviced by Mei who basically breezed through my extraction and was so lazy she chose to trim not tweeze my eyebrows. I am very disappointed in the quality of SK21 facials. read more

Ive been coming to this location out of convenience but I do not recommend. The ladies here are not the friendliest. I no longer feel relaxed or comfortable. They are also constantly try and push you to buy more expensive packages because of this or that. The lady that usually does mine Angie convinced me I needed a package because of my large pores. After buying the package the experience was exactly the same as the regular package but they claim they use better products. I do not see a difference and will not be renewing my account. On top of that they are constantly talking throughout the facial. Or answering their phones changing in between to do different clients. The massages are also very painful, Im always so sore the next day. So unprofessional and nothing close to relaxing. Terrible!!! read more