My dryer stopped drying and they were able to give me prompt appt, came early, explained the…read moreproblems very well and gave me the options and ultimately were able to repair it and didn't have to replace my 14 year old Samsung. Would definitely recommend!

Mike, the service technician, went above and beyond getting my repair completed. He and the lady in…read morethe office were kind and friendly. I would absolutely recommend Quality Appliance Repair!!

Very nice couple . And prices were good . Also great customer service . Very friendly and deliversread more

We walked in for a refrigerator, and within an hour it was purchased and delivered!! How easy is…read morethat!

Purchase a cosmetic vanity table with a mirror. Electric on mirror did not work after a month. Took…read moreit back they kept it for 3 months, said it was fixed Stopped work within a week. Most of the stuff is old and rotting. DO NOT PURCHASE at there warehouse!

Had a great experience shopping here. I came in for a sectional sleeper sofa and ended up leaving…read morewith a few extra items as well. The sectional was ready much sooner than expected, which was a nice surprise. Everyone was friendly and helpful, and I especially want to thank Moe for making the whole process easy. He took the time to answer my questions and made sure I left happy with my purchase. I'm really happy with everything I brought home and feel like I got a great deal. Between the customer service, selection, and value, this was an all-around positive experience. I'll definitely be back and would recommend this place to anyone looking for furniture and home items.

I am SO grateful to Mario and can't recommend Mario and Keystone enough…read more When our tenants moved out of our rental, we found that they had just wrecked the new refrigerator we bought for them when they moved in and didn't have one to bring in. The unit was working fine, but they had basically played demolition derby with the unit, putting huge gashes and gouges in the stainless steel doors. Plus, I don't know what they did, but the buttons on the icemaker/ water dispenser in the door were basically ripped off/ gouged. I reached out to Keystone to see if Mario could come out and try to get some of the dents out and replace the panel for the buttons. Mario wrote back and asked for photos, plus the model info, which I sent over. He then got ahold of me and said he had an idea. While he probably could get some of the dents out, it wouldn't be perfect-- and between the labor to do the dents and the cost to replace the panel, it would be quite a lot for a result that would only be ok. So instead, he found a salvage of the same model, bought the doors, and swapped them out for us. The cost was less than the repair would have been and the result was infinitely better. Oh, and he did all of this from start to finish in like, 2 days. AMAZING. I am so grateful to Mario and will definitely be saving his info for future issues that pop up. It is so refreshing to find a reliable, trustworthy, professional, and kind appliance repair tech--- and especially one like Mario who is willing to find creative solutions for his customers. 10 stars if possible! Thanks, Mario!!!

Wow, talk about stand up service. In the midst of a family crisis, our fridge went out. It shot up…read moreto 70°. In between fifty other things that were going on, Mario was cool and calm and let me know he would be out the next morning at 8:30, and he was!! For an incredible price, at that. Our fridge issue seems to be a bit of a mystery, but he did what he could before taking a step onto something much more expensive. He didn't rush us into a new fridge, or an expensive service-- he tried a simple solution, and is having us follow up with him once we see if it worked. Of course, this was after he knew we had other food storage options (that mini fridge from college will come in handy, kids!), and could work with his plan. Other places quoted me astronomical amounts but Mario was reasonable and professional. Honest, reliable, professional and kind. Personal rating: 1,350/5 Stars. Yes. That good.

This place is amazing! It's like a kitchen fantasy for all of us foodies! They have the brands…read moreand looks that help make a kitchen a home. I totally want the yellow stove! It just opened, and the grand opening was this weekend, but I stopped by the Best Buy it is located in for something else earlier this week and wandered through. The sales staff was so nice to me and took extra time to see if there was anything I needed without making me feel like I was hovered over, it was really conversational and nice. If I were in the market for a new kitchen I would definitley stop here, it makes the other appliance places look unorganized and like they dabble in appliances. This place looks so professional I just want to transport one of the whole kitchens to my house! (The green countertop one!)

We need a LOT of appliances here in Cali after our move and thanks to our research and Yelp, we…read morewere steered here to Best Buy to have a look. This was our second time in so we knew where to go and what we had been looking at. We were helped almost right away and the adviser never left us until the deals were made! We purchased a washer, dryer and a fridge. The items are priced so you can see what the deals are and how much percentage can be taken off. (10% in most cases) We got 15% off based on buying 3 high end items. The workers are not on commission, they must produce and share bonuses. The prices are not bargain basement but very competitive to other appliance stores and we did have great, patient, friendly service. Our guy was very knowledgeable with 35 years experience so it made our trip in all that much better. We have confidence in what we bought. If you want to settle for a floor model, (scratch and dent), there is a lot of choice at this store. Look for the yellow tags. The appliances range from lower end to high end but no junk. Something for everyone with all budgetary needs. Free delivery in town. Free connections with free standing appliances. (NOT dishwashers, built in ovens, microwaves) A bit of a bummer there. It is about $100 for hook ups where they hire someone and send them out (sub contracted workers) Collect Buy Buy reward points. Also, apparently come on Black Friday for the BEST deals. Keep an eye out for rebates, certain appliances will give you money off your utility bill. (mail in with PG&E) Also, if the item goes on sale within 15 days, you can get a refund back to your credit card. YOU have to keep an eye on this though. Visit the store after your purchases, it could be worth the drive. All in all, a good experience and we will return for the other 4 items we need. Would recommend to all to go in and have a look. Not everything is stainless steel, you can get white, black, red. I love the mock kitchens to give you an idea of how things would look. They did a great job setting this up!

Our dishwasher had a failure to drain error and needed help to fix it. Jason was quick to respond…read moreto my Yelp project and we were able to get the whole thing diagnosed, part ordered and fixed in less than a week!!! Highly recommend for dishwasher repairs.

Great service and an understandable diagnostic report. They gave us an opportunity to pick what…read moreservices would benefit our budget and washing machine. I appreciate that!!! Thanks, Tuff Appliance Repair.

We were in the market for an inexpensive refrigerator for our garage. They have a showroom full of…read moredented and discounted refrigerators. We just started looking so we didn't buy yet but we were helped immediately by a very nice girl. We would return.

Horrible furniture store !!! Think twice before making a purchase from this store …read more I bought new couches $1,840 to be exact ! Unfortunately they didn't fit in my living room . ( my mistake I knw ) . I live in Delano ca they were charging $300 fee to deliver them. I decided to pick them up . When I got home they didn't fit . It was late at night to reach back to them I waited next morning to contact them they said they'll let the manager know the whole day goes by no answer . The following day goes he reaches back to say they'll charge a %30 off to return them , !!!!! and will give a credit of $1,300 out of $1,840 I payed for . How unprofessional this furniture store is !!! Wanted $500 for free ! When the couches are brand new ! Never thought I would encounter a situation like this learn my lesson always go ACTUAL FURNITURE STORES !!! They can't even deliver their own products ! -

I wish I could give this company zero stars Called to…read moreconfirm my refund was processed and surprise surprise it was not UNBELIEVABLE!!! DO NOT RECOMMEND!!!

I have a mixed review because I dealt with several factions of this company in the process of my…read morepurchase, delivery and installation. Sales went smoothly. There was a problem with delivery and installation. Dryer couldnt get hooked up because Urners delivery guy said it was the wrong guage valve. He went about installing the washer. But that didnt end up working, and gave an error code that it was not getting water. Installation tech did not wait to verify the washer was working. The sales people at Urners were kind enough to send a tech at their cost to check the washer after I figured out it was not working. Fixing the dryer connection would be my cost, no problem. Urners' contracted tech came a week later. He did not check the problem. He decided what the most likely problem was and said he would not pull out stackables until he had the part he imagined he would need. I paid a guy to come fix the dryer connection. He came the day after the Urners tech. He was kind enough to take a look at the washer connection. He found that the Urners' guy had not even turned on the water to the washer. He turned on the water and it works great now. So mixed reviews. I think the people in the office have a customer service ideal. But the folks in the field seem to call the shots according to how hard they feel like working that day.