Cancel

    Open app

    Search

    The Basement Salon

    4.4 (17 reviews)
    Open 9:00 am - 7:00 pm

    By appointment only

    Updated 1 month ago

    Services - The Basement Salon

    Bridal hair services

    Blowout

    Chemical treatment

    9 More Services

    Color only

    Haircut

    Cut and color

    Applying hair extensions

    Hair extension coloring

    Reapplying hair extensions

    Hair extension removal

    Hair extension services

    Hair styling

    The Basement Salon Photos

    You might also consider

    More like The Basement Salon

    Recommended Reviews - The Basement Salon

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Barbara P.

    I am **shocked** over the phone call I just had inquiring about hair color and don't know how this salon has 22 5 star reviews on Google. Even if there was a misunderstanding the lady who answered the phone was VERY VERY RUDE. I'll explain. I want to get a hair color with multiple colors and I feel like it's a complicated look esp w/ my current color and I've had stylists mess this up before. I was trying to find out if I could send her a Facebook message through my husband's account because I don't have one. There is no other way to send a message to this company unless you call and I wanted to send photos. when my husband & I searched for the basement Salon it is unclear about if it's located in Edmonds or Mukilteo and we wanted to make sure we sent a message to the right one. My husband has been to the basement Salon before in Mukilteo and had a haircut. my husband told me to ask for the owner to do my hair and based on the reviews I could tell Brooke seems to be the owner. we called today and whoever answered the phone was extremely rude. I asked her if her name was Brooke and she said "yes". At least three times she said I need to hang up. She said I'm not accepting clients. She said this sounds fishy. All I'm asking for is to get my hair dyed; it was unclear about if it's located in Edmonds or Mukilteo and she clearly didn't want to give out that info (but the basement salons address is all over the internet). She asked how I got her number and I said I found a flyer at a park.( I have attached photos to prove that this flyers *still* is hanging at a park in Mukilteo. now like I said the number on this flyer is different than the number that came up on Facebook) but when my husband searches the basement salon the number we called came up on Facebook with a Mukilteo address. After telling her I found the flyer at a park, she said "Lady, that sounds really fishy I'm going to need to hang up." That was the last straw she'd said that a few times so I hung up because I deserve better service as a potential client. She tried calling back twice and we didn't accept it. This is a nasty world. literally just trying to get my hair colored and I would appreciate friendliness not someone biting from the get-go. If you don't want clients don't answer the phone. it is also unclear about if there's two basement salons in the same city because two different pages come up and two different phone numbers. If these businesses have the same name they should be *aware* of that so they can explain that because of course it would be confusing! the number we called was 4255831553 (see attached screenshots). Unless the lady lied she said her name was Brooke. Such a weird experience.

    Diana A.

    Just got my lashes done by Katarina & I couldn't be happier!! My first time getting them done & she did amazing She did such a good job making me feel comfortable and her setup was super cute. Definitely recommend going to Katarina as she really knows what she is doing

    See all

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mara S.
    105
    48
    6

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Lee P.
    31
    5
    0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    The hairdressers working at the salon are great; however the owner was unpleasant and quite rude during my visit.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - The Basement Salon

    Review Highlights - The Basement Salon

    I love how Brooke is so straightforward and listens to my concerns.

    Mentioned in 7 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Hair Salons 21,985 times last month within 15 miles of this business.

    Verify this business

    The Basement Salon - hair - Updated June 2026

    Loading...
    Loading...
    Loading...