Have always gone to Steph's Bubbles and Bows to get my dogs groomed. In the beginning had little…read moreissues with partial nails being cut. By mentioning something about it they fixed it on the spot. Great service and amazing prices, I'm always happy to go there. I recently decided to go to Shaggy to Chic Grooms LLC. on lakeside because it was closer to home and had a horrible experience. I decided to put a review on their Facebook page and was harassed the whole time. Had the owner message me, stating I was never a costumer and she never groomed my dogs. As I was providing proof I went back to the Facebook page and dropped the review to a 2 star. As being insulted wasn't enough from the owner one of her employees decided to put up messages under the Review blaming me for not providing the right information. Being bombarded from the employee and the owner was very unprofessional and insulting so I took off the review so they would stop harassing me. I felt like I wasn't valued as a customer, like they had no care about how they groomed my pets. If I receive two dogs with hair patches all over their body's and a husky that had chunks of hair falling out after I paid for a hair treatment package. I believe, I'm allowed to put up a review without basically being called a liar and have the blame thrown in my face. The reason I'm adding this horrible experience to this review page, I want people to know that you may have a bad experience at Shaggy to Chic. In conclusion I highly recommend Stephs Bubbles and Bows you will never experience such cruel behavior.

it saddens me to leave this review because Mikayla is seriously the best doggie beautician ever!…read morethis is not a post about her but directly about Steph's bubbles bath and bows. Ive had my dogs all groomed here for years! my appointment tomorrow (April 23rd) is at 1230. I received a reminder text on April 21st at 923 am saying they needed my dogs uploaded rabies vaccines. I CALLED FIVE TIMES ALL DAY AND NOT A SINGLE PERSON ANSWERED! I LEFT A MESSAGE! NOT A SINGLE CALL BACK ALL DAY! I asked for their fax number to see where I could have my vets send the paperwork to as my vet office has a 24-48 hour records release time frame! by the way, the last time I was there a few months ago it was immediately after both their vet visits and I had the paperwork on me! I asked the receptionist to scan them and she said oh you're not due! no worries we don't need them! now 3 months later, it's April and they need them immediately. after the reminder text I got today at 1003am, with still no call back, I got another reminder message that they needed my records. so I responded with, "I think I need to cancel Bella's apt as I'm not sure I can get the record by 1230 tomorrow." the receptionist didn't cancel my apt but instead said, "she thought I'd get her the documents and kept my apt." all of this to say, when I told her I can't get her the documents in time she responded with, you're gonna get charged a rescheduling fee of $25. are you kidding me? then went on to say they were having phone troubles. ok so wait, you're having business issues that interfer with customers being able to manage what you require for them to come, AND CUSTOMERS ARE SUPPOSED TO PAY FOR THIS? NOT INTERESTED. SAVE YOUR MONEY AND FIND ANOTHER GROOMER, THESE PEOPLE ARE NOT CONSISITENT. I wish I could upload our text messages, because they even said while trying to charge me, "a lot of customers are really upset, you're not the only one." Oh that's so smart to charge them then lol for your business issue's. Great business tactic lol we shall see how many stay! Update: Owner responded by posting a Google Drive link instead of addressing the issue directly. That alone speaks to their communication style.

We have been dropping off our family dog for puppy daycare on and off for several years. It is…read moregreat that he knows the staff there and they know him. Our dog loves going and is always so excited to see everyone. I love that he gets some exercise, socialization and I know he is well cared for. This is also our go to for grooming, nail clipping and boarding. All of their services are wonderful and I completely trust them with our fur baby.

I use their Grooming for my long haired cat. Lila, is their cat groomer and is fabulous. She is…read moreSOOOO good with our cat and wonderful to work with. Very inexpensive too.

Altogether great professional team. A very safe place for…read moreyour pet to be. Above all others in Lynchburg area

This is what my dog is dealing with after a visit to pampered pet. He is in extreme discomfort that…read morehe cannot get up and walk. Absolutely no excuse for a dog to come home from a so called professional groomer like this.

We've been customers of Pet Craze for years! Always get friendly service there, and our dogs have…read morealways enjoyed the attention they get when they visit! Especially Murphie Brown!! She's such a silly gurl!!

Our dog loves this place and the workers are very friendly. The price has gotten pretty steep but…read morewhen you're in a pinch, its worth the cost.

We've been using Gentle Care for years and years! They have taken such good care of our…read moreanimals--Dr. Barbara Stevens is competent and caring and Dr. Taylor seems so too, though I have seen her less. I appreciate that they talk over the costs of things before assuming you are going to spend your last nickle. Dr. Stevens was also very considerate when she euthanized my sick pit bull...she had a separate entrance for us to come and go from so I didn't have to share my sadness with others in the waiting room. Their new facility is very nice although I have felt it in the pocketbook! Nan

They are very good with our dogs So kind and take great care…read moreto let you know what is going on

I checked in with a few groomers in the area, and really liked Krista here. So, for my dog's first…read moregrooming service in Virginia, I selected The Grooming Station. When I brought my dog in, I talked with Krista (who was very friendly for this part!) for about 10 minutes about what I wanted. I was very clear about having her hair cut "very very short- not completely shaved, but almost". She seemed to know exactly what I was talking about, what a lion cut typically looks like, and what I wanted specifically. When I returned a few hours later, my dog was brought out- and you could barely tell she had been trimmed. She's a pomeranian, and her hair was still 3 inches long all over! Krista commented "Oh did you want it shorter than that?" but seemed very uninterested. When I turned my dog around, I saw that her entire backside was covered in dried poop! WHAT? Krista had answered the phone and was talking with another client by this point. I pointed out my dog's mess, and she picked up a huge towel, put a tiny bit of water on it, and lazily wiped her butt. I was just in disbelief that she didn't seem surprised or to care at all (we had already paid for the service at this time, so I guess she had what she needed already). I took my dog and just left, still poop-covered. I have never in my life picked up my dog from a groomer, to discover that she is covered in poop. And I have also never experienced a groomer who didn't seem to notice or care about something like that!

I had this mobile groomer come out to my home and she did an amazing job on my pup !! I have…read morealready booked my next appointment because my dog absolutely loves her !!!

Excellent service. They do a great job and are friendly and efficient. The price is rightread more

As soon as we got home we were estatic about Max's style, then not so much we has a problem that…read morewas handled but will not go back

leslie is the best!! Camp Happy Tails will treat your pup with the same love and compassion that d!read more

we brought our puppies here for their first grooming and they looked awesome!! will definitely be…read moreusing Camp happy tails from now on