We have been dropping off our family dog for puppy daycare on and off for several years. It is…read moregreat that he knows the staff there and they know him. Our dog loves going and is always so excited to see everyone. I love that he gets some exercise, socialization and I know he is well cared for. This is also our go to for grooming, nail clipping and boarding. All of their services are wonderful and I completely trust them with our fur baby.

I use their Grooming for my long haired cat. Lila, is their cat groomer and is fabulous. She is…read moreSOOOO good with our cat and wonderful to work with. Very inexpensive too.

I am so livid!! We just picked up our baby from 4 days of boarding. This was our second time…read moreboarding here but first time this long. Our pups towel that he sleeps with still smells like laundry deterrent (it obviously wasn't given to him), his dry food, wet food and treats were still in the bag we dropped off. We left specific feeding instructions and obviously not followed as he should have nothing left over after 4 days. We even called to check on him yesterday and asked if he was doing well, eating well. We were reassured that he was. We picked him up at 2:30 this afternoon and charged for another full day because "it was after 1PM". We were told we had to pick up by 5:00PM, no mention of extra charge if after 1PM. Zero stars... never again!

Abandoned in a Critical Time - No Empathy, No Warning, Just Termination…read moreI had been a client at Lake Forest Animal Hospital for years (including when I lived in the area), and I had high hopes for Dr. Angela Holley and the team to help my sweet dog Teddy with his severe, chronic ear infections. Instead, this experience left me shocked, heartbroken, and feeling completely abandoned during one of the most traumatic moments of my pet's life. My feelings and thoughts were valid and are valid. My panic, shock, and emotional pain are completely valid and heartbreaking. Teddy's situation is absolutely devastating: losing complete hearing in one ear, enduring constant pain despite multiple treatments, and now facing major surgery like Total Ear Canal Ablation (TECA) to remove the entire ear canal. After pouring thousands--around $4,000--into his care with no lasting relief, the prospect of another 3-5k bill feels like an impossible blow, especially when I'm already exhausted, burnt out, and emotionally strained. Teddy has suffered from painful, recurrent ear infections for a long time. I drove 3 hours from Raleigh, NC, through heavy traffic and slow-moving trucks, just to keep his appointment here. I called ahead to warn them I was running late due to unavoidable delays. When I arrived, the staff seemed frustrated and treated me like an inconvenience. They refused to clean his ears that day (even though another vet had managed it despite his pain and resistance), insisting I give him prednisone first and do the cleaning myself at home. I was terrified--I'm not a vet, I have no training, I was already overwhelmed and traumatized by his ongoing suffering, and I felt unequipped to handle a complex, painful infection safely. I brought him back a second time; they sedated him, cleaned his ears, and placed the monthly medication (the same one that had failed multiple times before and clogged his ears again). I had explicitly told them it hadn't worked previously, yet it was repeated. I emailed the office calmly expressing my disappointment and concern that Teddy wasn't improving, sent photos of his ear, that the same ineffective treatment was used again, and my worry about no oral antibiotics (as a non-vet, I feared the infection spreading). I have the emails as proof: I was never rude, never put down the vet or staff, never threatened anyone, never yelled, never cursed, and never did anything aggressive. I simply stated facts and apologized if I came across poorly, explaining my stress and fear for my dog. Recently, Teddy was diagnosed elsewhere with complete hearing loss in one ear and needs Total Ear Canal Ablation (TECA) surgery (3-5k cost). Desperate, I called Lake Forest for a surgery estimate--only to be put on long hold and then told Dr. Holley had terminated our client relationship entirely. No prior notice, no phone call, no discussion. Reasons cited: my concerns about care, stating that he was better after the ear cleaning and then changing my opinion that he wasn't getting better, not picking up meds (while I was out of town, dealing with snow, my own health issues, and distance), and implying I was difficult. They dismissed Teddy's pain response during handling as him being "dramatic." This is not how veterinary care should work. When a pet is in constant pain, losing hearing, and facing major surgery, owners need empathy, not abandonment. My concerns came from a place of love, fear, and trauma--not rudeness. I did not know at the time he needed his ear canal removed. I did not know why he wasn't getting better and I was SCARED. To be cut off without warning in the middle of a crisis feels punitive and unprofessional. These are animal healthcare providers; they should understand that pets are family and that owners panic when their loved one is suffering. I'm beyond disappointed and heartbroken. I would not recommend this practice to anyone facing a serious or chronic pet health issue. Seek a vet who communicates, shows compassion, and doesn't drop clients when they advocate for their animal during difficult times. Teddy deserves better. So did I. I am Thankful that my new vet is a lot more compassionate, empathetic, and communicative. His new vet also sent me home with pain meds which Dr. Holley did not and he yelped really loudly when I picked him up. I also told them he needed to go to the bathroom before sedation. They said he needed to be sedated soon for them to be able to do it. When I arrived, they gave me judgmental looks, and Teddy was barking a lot. It's because he was trying to tell them he needed to go to the bathroom. I took him to potty and he pottied a long time. He was taken beforehand but with the prednisone, he needed to have been taken out beforehand.

We've been customers of Pet Craze for years! Always get friendly service there, and our dogs have…read morealways enjoyed the attention they get when they visit! Especially Murphie Brown!! She's such a silly gurl!!

Our dog loves this place and the workers are very friendly. The price has gotten pretty steep but…read morewhen you're in a pinch, its worth the cost.

I have taken both dogs to this Groomer Shop over 1 year. Each time it has been a success with a few…read moretweaks along the way. They have always listened to me and ofter welcome greet. My one dog has hip issues and they listen to my concerns . Thumbs up to the bathing personal. She rocks

I want to start by saying that I rarely leave reviews on any platform but let me tell you, this…read moreestablishment is BEAUTIFUL inside & extremely well kept. It smelled fantastic inside as well. I love that it's not a huge corporate type business, it's just 2 sisters & one associate that they're very close with. I love the relationship between the staff & how friendly they are. they are so sweet & we immediately hit it off. she was completely transparent with me regarding my dogs cut & called me a few times in between pick up just to keep me updated! my puppy was treated so well as he left there with a wagging tail! Andrea made me feel so much better about how to care for my dogs coat & what tools to use to keep him nice & fluffy & well kept in between cuts! 12/10 recommend. PLEASE everyone take your pets to see andrea & her staff. they are amazing! I will brag on them forever!

We have 3 dogs. 2 were supposed to be in training for service dogs when our golden became…read moreaggressive towards our oldest cavalier. Megan came and worked with her in our home but when it got worse, she took her to her house for 1-1 .

We do not recommend Meghan / Reach for the stars dog training. Cheap? Yes. Follows their own…read morecontract? No. Reliable? No. Professional? No. Honest? No. Go anywhere else, don't waste your time or money here. Upon leaving this review, I was also contacted by Meghan who, once again, made empty promises of a refund only to later be blocked from her page on the day of agreed meeting. After reading the positive reviews, we were so excited to hire Meghan to train our new puppy. After discussing our goals, availability, and making plans to move forward, we paid and anxiously awaited her arrival the following Sunday. On Saturday evening she asked if we were comfortable with the anticipated windy Sunday or if we wanted to reschedule. We were not worried about the wind as we would be indoors for the introduction / first session. Unfortunately, Meghan never replied to the conversation to confirm or deny the appointment. We waited for her arrival but she never showed. After the appointment time had passed, we reached out to her in hopes of setting another appointment in upcoming week. She was very short with the conversation left us wondering what to expect as she stopped replying until we reached out AGAIN for confirmation. The next appointment scheduled for the next day at 1:30pm. At 12:36, Meghan texted and said she would be late. She asked again if we wanted to reschedule, we said we wanted to continue with the appointment and would work around other plans due to her late arrival. Once Meghan finally arrived, she showed potential as she worked with our puppy and educated us on training techniques, however, she also seemed very distracted in her cell phone. At the end of the appointment we talked about the process of filing papers to provide our dog with the type of training we purchased, she talked about her puppy classes and invited us to join, and she offered to email material for training. We know life can be unpredictable and decided to disregarded her previous unprofessionalism and happily scheduled our next visit. The day of our scheduled appointment came and Meghan didn't show. We reached out to ask if she was still coming and she attempted to reschedule. The availability we agreed on upon hiring Meghan was very clear due to work and our child's health conditions that required many doctor appointments. We expressed our willingness to wait if she needed to come later than scheduled as we weren't available again that week. Meghan didn't show up, again. By this point we were three weeks in and had only one completed session that Meghan suggested to reschedule and arrived late. The lack of effective communication, accountability, and effort took its toll as our puppy was growing bigger (we emphasized the importance and urgency of her training to accomplish safe behaviors around our disabled child) and we were constantly being let down. We told Meghan we wanted to cancel her "services" and refunded. She was defensive and referred to the contract that stated a refund would take up to 14 business days. We are currently on 22 |business days| and have not yet received a refund. We asked for a confirmation or ANYTHING showing that it is being processed, however Meghan continues to give reasons why it hasn't gone through or simply ignores us. I'd give negative stars if it were an option. She will also contact you upon leaving a review of your experiences and not only yell at you but threaten to take you to court.

Jack is a very creative photographer that does anything but "cookie cutter" poses and sessions. He…read moremakes taking photos - blast! I have used his services for boudoir photos for myself, pet photos, and graduation photos for my son. I have always been overly impressed with the results! I will continue to refer him to anyone I know. If you are looking for something different and attention to detail, give Gentle Peeps a try. I'm very picky and he fixed all my "flaws" that I asked him to in the photos. I loved that! He made me feel very comfortable and relaxed about the entire process.

From the owner: Started photography in Oklahoma City, OK, Now in Lynchburg, VAread more

Frustrating Went to buy a 75 gal tank, stand, hood and…read moreeverything else to complete the set up. $1,000 cash in my pocket. Looked around shopped around spent time looking again while employees took time to chat with each other behind the counter. They rang a few sales once in a bit. NOT once did anyone acknowledge my existence in the store or dared to offer me any customer service. Guess what? The competition got my money!!! They were on spot with greeting me getting everything I needed and loaded everything in my SUV. I am just not going to waste time going anymore.

7-20-24 6:35. If you are store owner, or a director it is time to take a note. I want to shop…read morelocal and I am a member and customer. Today I got attitude from your only two employees. A lady was outside doing carts. I went in and walked around found no one. I ask of anyone was there. Getting no answer I went outside and asked the lady doing carts if she was running the store alone tonight. She finally answered me and said "NO there is someone inside. I told her I could find no one, she said that someone is in there. I went back inside and found no one. I yelled is any one here. Finally a lady came around, and told me that she was outside that she would be back in a minute to help. You have two employees who refused to help who pointed to each other. NO One willing to serve a customer. I expect friendly help from every employee, I want to shop local but can not. I have Amazon I do not need you ! Your employees must be Ready and willing to help at any time.