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Fur Dash

5.0 (1 review)
Closed • 9:30 am - 5:00 pm
Updated 1 month ago

Services - Fur Dash

Bath and groom only

Full grooming

Pet haircut

Fur Dash Photos

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4 years ago

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Steph's Bubbles & Bows Pet Grooming Boutique

Steph's Bubbles & Bows Pet Grooming Boutique

(20 reviews)

Have always gone to Steph's Bubbles and Bows to get my dogs groomed. In the beginning had little…read moreissues with partial nails being cut. By mentioning something about it they fixed it on the spot. Great service and amazing prices, I'm always happy to go there. I recently decided to go to Shaggy to Chic Grooms LLC. on lakeside because it was closer to home and had a horrible experience. I decided to put a review on their Facebook page and was harassed the whole time. Had the owner message me, stating I was never a costumer and she never groomed my dogs. As I was providing proof I went back to the Facebook page and dropped the review to a 2 star. As being insulted wasn't enough from the owner one of her employees decided to put up messages under the Review blaming me for not providing the right information. Being bombarded from the employee and the owner was very unprofessional and insulting so I took off the review so they would stop harassing me. I felt like I wasn't valued as a customer, like they had no care about how they groomed my pets. If I receive two dogs with hair patches all over their body's and a husky that had chunks of hair falling out after I paid for a hair treatment package. I believe, I'm allowed to put up a review without basically being called a liar and have the blame thrown in my face. The reason I'm adding this horrible experience to this review page, I want people to know that you may have a bad experience at Shaggy to Chic. In conclusion I highly recommend Stephs Bubbles and Bows you will never experience such cruel behavior.

it saddens me to leave this review because Mikayla is seriously the best doggie beautician ever!…read morethis is not a post about her but directly about Steph's bubbles bath and bows. Ive had my dogs all groomed here for years! my appointment tomorrow (April 23rd) is at 1230. I received a reminder text on April 21st at 923 am saying they needed my dogs uploaded rabies vaccines. I CALLED FIVE TIMES ALL DAY AND NOT A SINGLE PERSON ANSWERED! I LEFT A MESSAGE! NOT A SINGLE CALL BACK ALL DAY! I asked for their fax number to see where I could have my vets send the paperwork to as my vet office has a 24-48 hour records release time frame! by the way, the last time I was there a few months ago it was immediately after both their vet visits and I had the paperwork on me! I asked the receptionist to scan them and she said oh you're not due! no worries we don't need them! now 3 months later, it's April and they need them immediately. after the reminder text I got today at 1003am, with still no call back, I got another reminder message that they needed my records. so I responded with, "I think I need to cancel Bella's apt as I'm not sure I can get the record by 1230 tomorrow." the receptionist didn't cancel my apt but instead said, "she thought I'd get her the documents and kept my apt." all of this to say, when I told her I can't get her the documents in time she responded with, you're gonna get charged a rescheduling fee of $25. are you kidding me? then went on to say they were having phone troubles. ok so wait, you're having business issues that interfer with customers being able to manage what you require for them to come, AND CUSTOMERS ARE SUPPOSED TO PAY FOR THIS? NOT INTERESTED. SAVE YOUR MONEY AND FIND ANOTHER GROOMER, THESE PEOPLE ARE NOT CONSISITENT. I wish I could upload our text messages, because they even said while trying to charge me, "a lot of customers are really upset, you're not the only one." Oh that's so smart to charge them then lol for your business issue's. Great business tactic lol we shall see how many stay! Update: Owner responded by posting a Google Drive link instead of addressing the issue directly. That alone speaks to their communication style.

Fur Dash - groomer - Updated May 2026

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