it saddens me to leave this review because Mikayla is seriously the best doggie beautician ever!…read morethis is not a post about her but directly about Steph's bubbles bath and bows. Ive had my dogs all groomed here for years! my appointment tomorrow (April 23rd) is at 1230. I received a reminder text on April 21st at 923 am saying they needed my dogs uploaded rabies vaccines. I CALLED FIVE TIMES ALL DAY AND NOT A SINGLE PERSON ANSWERED! I LEFT A MESSAGE! NOT A SINGLE CALL BACK ALL DAY! I asked for their fax number to see where I could have my vets send the paperwork to as my vet office has a 24-48 hour records release time frame! by the way, the last time I was there a few months ago it was immediately after both their vet visits and I had the paperwork on me! I asked the receptionist to scan them and she said oh you're not due! no worries we don't need them! now 3 months later, it's April and they need them immediately. after the reminder text I got today at 1003am, with still no call back, I got another reminder message that they needed my records. so I responded with, "I think I need to cancel Bella's apt as I'm not sure I can get the record by 1230 tomorrow." the receptionist didn't cancel my apt but instead said, "she thought I'd get her the documents and kept my apt." all of this to say, when I told her I can't get her the documents in time she responded with, you're gonna get charged a rescheduling fee of $25. are you kidding me? then went on to say they were having phone troubles. ok so wait, you're having business issues that interfer with customers being able to manage what you require for them to come, AND CUSTOMERS ARE SUPPOSED TO PAY FOR THIS? NOT INTERESTED. SAVE YOUR MONEY AND FIND ANOTHER GROOMER, THESE PEOPLE ARE NOT CONSISITENT. I wish I could upload our text messages, because they even said while trying to charge me, "a lot of customers are really upset, you're not the only one." Oh that's so smart to charge them then lol for your business issue's. Great business tactic lol we shall see how many stay! Update: Owner responded by posting a Google Drive link instead of addressing the issue directly. That alone speaks to their communication style.

Unfortunately, my experience here was not the same as it was five years ago. I know times have…read morechanged for sure. The groomer did not come out and talk to me like they did in the past, and did not give out a report card, but that's not such a big deal again I know times have changed since Covid. It was rather expensive for just a bath, nails and (I guess they did anal glands), and they explained a haircut is 80-90. Wow! Too much for me. Unfortunately what is making me feel like I don't want to go back, is that I paid what I consider to be a lot of money these days to have my dog bathed because she stunk. Unfortunately the only difference I am noticing 24 hours later is that instead of smelling like Doritos, she now smells like a wet dog. I noticed that smell when I picked her up but I just assumed it was because she was still drying off a little bit, as they did do a really nice blowout, but it's natural to still smell a wet dog. However, now 24 hours later, she still smells like a wet dog with no hint whatsoever of dog shampoo. I know what a groomed dog is supposed to smell like, and this is definitely not it. I am sad to say I probably will just go elsewhere that is closer to my house anyway it's not really worth the drive.

The doctor didn't insist on extreme measures to extent our old cat's life. She understood that we…read morewere not interested in or able to afford blood tests and medication to add a few months of dubious quality to his life. He is home with us sleeping on his heated pad and still fairly active.

when my baby (DOG) needed you the most, your refused to see us, you told me on the phone you were…read moreto busy, and you had NO time or room to put her down, she was coughing up blood, and a tumor size of my thumb under her tongue, thanks for nothing, Shasha is longer with us, I had to put her down, but you still send reminders for her shots, I used another vet how gave us the time when we needed it most,

I have taken both dogs to this Groomer Shop over 1 year. Each time it has been a success with a few…read moretweaks along the way. They have always listened to me and ofter welcome greet. My one dog has hip issues and they listen to my concerns . Thumbs up to the bathing personal. She rocks

I want to start by saying that I rarely leave reviews on any platform but let me tell you, this…read moreestablishment is BEAUTIFUL inside & extremely well kept. It smelled fantastic inside as well. I love that it's not a huge corporate type business, it's just 2 sisters & one associate that they're very close with. I love the relationship between the staff & how friendly they are. they are so sweet & we immediately hit it off. she was completely transparent with me regarding my dogs cut & called me a few times in between pick up just to keep me updated! my puppy was treated so well as he left there with a wagging tail! Andrea made me feel so much better about how to care for my dogs coat & what tools to use to keep him nice & fluffy & well kept in between cuts! 12/10 recommend. PLEASE everyone take your pets to see andrea & her staff. they are amazing! I will brag on them forever!

We had the BEST experience with my dog!! I had booked a doggy day care for my graduation because my…read moredog sitter fell through last minute. When I went to see the facility the day before I graduated to drop off her vaccine record, I found that the doggy day care didn't exist and the location was just an abandoned mall on a dodgy side of town... I had to quickly brainstorm to figure out where I could safely leave my dog so I could walk at graduation! We passed this PetSmart and I went in and explained the situation to the grooming team who so generously offered to book my dog a bath and brush while I walked so she would have a place to safely stay! I was able to walk and celebrate with my family and my dog was so happy when I picked her up. The whole team was fantastic and took such amazing care of my dog!! They were so kind and even wrote me a congratulations note when I picked her up. I felt so celebrated and grateful for people who really love dogs and helped me out in a difficult situation! Thank you to the entire team who helped me out in a really stressful moment!! I'll never forget it! :)

Went to get a pair of goldfish for our 5 gallon tank. Worker refused to give us two saying…read more"goldfish aren't social" a quick google search proves that is wrong. She also said 5 gallons is only big enough for 1 goldfish. Again a google search shows 2-4 for a 5 gallon tank. The worst part is she says all this in front a 10 gallon tank with over 50 goldfish in it. Will never go back.

Dealing with my quirky dog, JAXXON, is always tricky at a vets office. But our visits there have…read morebeen wonderful! I really appreciate how the staff goes above and beyond to make sure that my dog aggressive, drama queen has as good of an experience as he can. During Jaxxon's surgery this week, Mary kept us informed every step of the way. I really appreciate that. My husband and I were both so worried about him during all of this. Friendly and informative customer service

Great first time visit there :)!! Very nice staff and I like to the point vet services that my pug…read moreactually needs :) Everyone we came in contact with was super nice and helpful :) Very accommodating and to the point , not trying to upsell , very personable

Just moved into the area for an extended period and wasn't sure about finding a groomer. My friends…read morerecommended Sheila's and i see why. The space is great and the staff all super friendly. Sheila took the time with me to talk about my pup's cut and get to know him a bit. From the way he was handled to how great he looked when he was done. He even wanted to go back inside after!

Took my 1 year old, long haired German Shepard in for a wash and nail trim ONLY. They shaved her…read moreneck/lion's mane completely off, down to the skin and shaved her butt. Without ANY authorization. Without ever asking me. My dog has been going there since she was 10 weeks old and has NEVER been cut/shaved. Beyond pissed that they thought this was okay. She looks like a mutilated poodle and that a child did the cutting. If I would've left zero stars, I would have.

We have been dropping off our family dog for puppy daycare on and off for several years. It is…read moregreat that he knows the staff there and they know him. Our dog loves going and is always so excited to see everyone. I love that he gets some exercise, socialization and I know he is well cared for. This is also our go to for grooming, nail clipping and boarding. All of their services are wonderful and I completely trust them with our fur baby.

I use their Grooming for my long haired cat. Lila, is their cat groomer and is fabulous. She is…read moreSOOOO good with our cat and wonderful to work with. Very inexpensive too.