They will inundate you with texts and emails to set an appointment then appointments are not…read moreavailable for 3 weeks. They try to get you to call at 8 am to check on availability, but then will charge you for an emergency visit. Once you get in to see one of the vets, they are friendly, but also want to upcharge you for everything and get you to purchase their over-priced products.

I had an extremely frustrating and disappointing experience with this vet and will never return…read more I brought in my 11-year-old husky after he started having trouble with his leg. I was told he had a completely torn ACL and needed a very expensive surgery. This was alarming enough, but things quickly went downhill from there. I wanted a second opinion, which any responsible pet owner should be able to get without resistance, yet the clinic refused to send over his bloodwork and scans when requested. After a lot of back and forth, they finally sent the records--but unbelievably, they had scanned the wrong leg. This kind of error is completely unacceptable, especially when it leads to such a serious (and costly) diagnosis. It makes me question the accuracy of everything they told me. To make matters worse, they refused to offer any refund or even a credit despite their mistake and the stress they caused. Between the misdiagnosis, poor communication, and lack of accountability, I have zero confidence in their care. I strongly recommend others seek veterinary services elsewhere. *Go to Diamond Hill where they have empathy and compassion. *

April 10, 2026 Very…read morebad end of association experience. How embarrassing ... Dr Dixon came on to me wanting to run her fingers through my long beard and long hair, coming at me rolling & curling her fingers while expressing how she really, rEAllY liked such men. Examined my pet Daisy while eyeing me up and down. Creepy on top of creepy. They know I'm Gay. Could not make a followup appointment for much needed dental work trying 3 separate calls to no avail. 3 separate attempts after running out of antibiotics for bad teeth. They came back with "how did she do on the antibiotic" asking me for what sounded like a professional vet observation which I am not. Then said we want to give her another 20 day regimen of the antibiotic, but made no followup appointment ... ... ... Don't animals become immune to too many antibiotics like humans do? Becoming frustrated I said screw you. My records arrived in the mail with the wrong second dog added "Choo Toy ... Poodle, Toy ... Neutered". Some kind of joke? They said he's on your account ... I am Gay, but never owned a Toy Poodle. Did I pay for someone else scam? Paying for combined services for a pet I DO NOT OWN? Always wondered why they had to have a sign up on the wall "Anyone saying abusive things to staff will be told to leave with records following close behind". Something like that. Why would you need such a sign in the first place? They hung up on me after I apologized and tried to file a complaint about the "Doctor's" behavior, trying to get the additional antibiotics for my next different vet appointment 10 days in the future. Refused me the needed antibiotics. They're the ones with a problem ... Won't accept a valid complaint ... Plus Endangering my dogs health. While sitting 2 hours past my scheduled appointment, a lady complained they had killed one of her pets taking it into the back recently! ¡ Happy to move on ! Hope you find someone to satisfy Dr Dixon. I've never been interested or available but I am insulted by it. Damaged by it. Embarrassed.

I love Dr Dixon. She's down to earth and won't give your pet unnecessary shots or procedures. The…read morebad thing is how long you have to wait. She's always about an hour behind.

Ridgewood is a great veterinary office. They have excellent customer service, very friendly staff…read moreand they are reasonable with prices.

This was a tech visit with my baby, they are all very professional and caring, very prompt too, our…read morebaby loves to go there ,I trust them on their decisions! Thank you Ridgewood

The older woman at the front desk is not personable and is very rude. I should've known during the…read moreinitial phone call when I scheduled the appt for my puppy that I should go elsewhere, but alas, I kept the appt. The day of the appt I walked in and was greeted with a stagnant, "who do we have?" as a response to my "good morning! How are you?" Any questions I had were responded to with irritation and I was told to "just wait over there, they'll get you when they're ready." The vet tech I had interaction with was amazing, friendly, knowledgeable and answered all of my questions. The vet wasn't the most personable person, but he wasn't rude either. He did answer my questions, but I feel like he barely looked at my puppy, and then we were charged $160 for a visit. My husband took our puppy back yesterday to get a shot - he was also given meds for diarrhea (which we had brought in a stool sample that was CLEARLY not diarrhea) - confused he asked the front desk why he was prescribed that med if the stool sample wasn't loose - the person at the front says "oh. you can refuse it if you want..." He refused and the bill dropped $55. Needless to say, we will not be back and we will be finding another vet. It's a shame because it is close to home. But I am sure we will find better elsewhere.

ONE DAY we'll see Dr. Young during the daylight and not under emergency circumstances BUT until…read morethen, I'll continue to sing his praises. Our area has needed a skilled, talented, empathetic, and financially feasible veterinarian for a long time. Their practice and all staff have been amazing to work with, even under the most stressful of situations. We've only had large animal emergencies (back to back within weeks) but we'll continue to refer others to him and be using him when normal visits resume. I cannot thank Riverside enough for what he provides to our community and animals.

For 10 tablets of an over the counter antihistamine, I was charged $12.20, you don't think could…read morehave said go to the drugstore and buy a generic Chlorpheniramine AKA name brand Aller-Chlor 4mg tablet size to save me a few dollars? The doctor was very nice and treated me and my cat well, but the prices are high. Office is older than dirt and it cost a lot to get there by Uber. Angels of Assisi was booked and my cat needed medical care. Also was given eye ointment, that was over priced by $13 compared to each website I researched. I didn't even need to use it. They just assumed I was made of money. I love all my pets, but there is a way to care for them responsibly and not lose your bank account. If I can't pay rent, we all lose.

I've been a client of Dr. Ferris for several years and followed her from Companion Animal Clinic to…read moreBrandon Animal Hospital. She is an amazing veterinarian and you can tell she genuinely cares about her patients and their owners. Very thorough in clinical diagnostics and treatment. Brandon Animal Hospital is accommodating with both getting you in for an emergency and without making you wait forever for a wellness exam.

I really like Dr Tall she explains everything very well. But I have to find a back up Vet clinic as…read morethey are retiring when the can but I really like the clinic. Fair prices.

They've been my family vet for over 10 years. Taken all of my animals there. In 2018 when my dog…read morewas put down, the Vet that put him down sang to him and prayed over him. That Vet isn't there anymore but I have had great service over the years.

Dr.Miller is nice and is very professional . I've used the clinic for many years. But I won't…read moretolerate disrespect. The receptionist hung up,on me twice after calling me a liar about a previous appointment. I do have choices. I don't know about the rate , but I care to spend my dollar where I am respected and employees are not allowed to disrespect me. I'm not going to knock doctor Miller. But nobody should ever be treated in such a way. There are several doctors with great recommendations and reputations. I'm taking my elsewhere.

Dr. Miller is a great guy and pretty much explains everything in regards to your visit there. His…read morestaff truly loves animals and even remembers my puppies' (I live a two hour drive away) names. While the building is unpretentious, it is located off of a main road and very near the Interstate, so it's very accessible if you're driving from out of town. Altogether, I would recommend Dr. Miller and his team to anyone who has pets!

I have never had a better first visit at a vet hospital! So personal and involved with the people ,…read moretalking through every observation and probable issues. I was so impressed. My new vet hospital for life !

I have never loved a vet practice the way I love Read Mountain! Dr. Bruce is AMAZING. He and his…read morewife, Anna, truly care so much about every animal that comes through their door and just want the best for them. They really take their time to make sure each animal gets the best care, to answer any and every question you may have, and everyone you'll meet at their office are friendly, professional, and most importantly, SO knowledgeable. My quiet, timid 3 year old golden retriever LOVES Dr. Bruce (and Tyler at the front desk!) and my mother's almost 1 year old spicy little Pomeranian (who can be quite a handful-- sorry guys ) even responds super well to them. The care is top notch, and AFFORDABLE. I couldn't believe how reasonable their prices were, especially for everything you get! As long as they are in practice, that's where we will be going thank you guys for all that you do!