The courteous consideration and kindness shown by the staff at this facility to potential pet…read moreowners is also extended to the pets there. What a nice place from which to find your next family member!

Great people, care about the animals, & know the animals. Truly care about the animals, and the…read morepeople who adopt them.

Dr. Meredith McGrath is the best vet I have ever known. She keeps up with all the newest…read moreinformation available, she remembered my pets names long before she remembered my name, and that told me she was more interested in my pets than me. This is how a vet should be. Her staff is some of the best people in the business - my animals respond with purrs and wags whenever we have to go in for something. Dr. McGrath has been my vet for 18 years, and will always be my choice for quality vet care for my fur children! I give the ACC of Floyd my highest reccommendation.

I called and talked to Dr. McGrath recently about having to put a family pet to sleep. She was so…read morecompassionate, understanding and kind. On the day we went in she talked us through everything that would happen and allowed us to stay during the process and talk to our pet. Then they allowed us some time alone with our dog. The entire staff was wonderful. I would highly recommend Dr. McGrath.

Brought in a bearded dragon to them that was technically not my responsibility. Regardless, the…read moredoctor and staff understood that he was in critical condition and that a plan to ensure recovery was still just as important. Knowing I did not have the funds to have the upmost clear understanding of his condition, everyone there did what they could to help. I am forever grateful the doctor still possesses the compassion for animals and the understanding that vet care is expensive. At the end of the day, the animals are what matters most-not money. Due to this, they heavily discounted my appointment and did what they could to get a proper diagnosis to establish a treatment plan. I can say that my beardie is THRIVING! A complete 180 from the condition he came to them in. I have the upmost gratitude and respect for Avian & Exotic. 100/10 would recommend them to anyone!

Great Doctor, no question about it but their prices are way out of touch with the average pet…read moreowner. If you go here then take out a second on your house because you are going to need it. Watch the up sell and don't think that there is no other choice because there is.

Love Dr. Ericka! I was able to get in quickly the 2 times I needed to bring my cat in. We thank you…read morefor taking care of him!

I am SO grateful for them! My Dane was yelping in pain out of the blue yesterday and I was super…read moreworried about it. He kept whining when getting up from laying down and was shaking while sleeping, sitting and was not himself. I called 3 other vets within 5 miles of me and they all were the same "sorry, we don't have any openings for new dogs for another 2 weeks." UGH!!!!! But Brambleton Vet said "we can squeeze him in today!" THANK YOU! When we arrived the reception area was clear, clean and the vet tech was understanding when my Dane was super nervous. She walked us to a room and was totaled patient with my dog. I was so worried that he would be stressed out even more when the Doctor came, but Dr. Sisk was so patient and great at handling my nervous fur baby. I am happy to report that my dog is on the mend and they were so accommodating in every way. We moved to the area about a year ago and honestly, I had put my dog's vaccinations on pause because every time I had called a vet in the area, they were 2-3 weeks out at best. Once I had called for an emergency because my dogs tongue had split and this other vet (and 3 others) STILL said they couldn't get him in for another 3 weeks! If you are new to the area give them a try! Tell them Sole (so-lay) the Great Dane sent you!

My year-old Yorkie was recently diagnosed with IBD and also developed a hip joint issue. While…read moreother vets diagnosed her and ruled out other things (like cancer), nobody had a treatment plan for her, only acute, reactionary procedures. Dr. Quatmann was highly recommend to me by *three* different friends, so I was curious to see if a holistic vet could help me. I'll be honest- I didn't know what to expect. I saw Chinese medicine and acupressure on the website and wondered if I was gonna be taken for a ride. But my experience with Dr. Quatmann was hands-down the best vet experience I've had, with any animal, in 41 years. She started by sitting on the floor on the opposite side of the room from my stressed-out pup, talking to me about her symptoms and taking notes, letting my dog go at her own pace. When she conducted a physical exam, she had me hand my dog over, back end first, so that it didn't look like she was looming (brilliant!) and although my pup was nervous at first, she eventually relaxed into Dr. Quatmann's capable hands. At every step of the way, Dr. Quatmann told me what she was doing and why. She told me what she liked and didn't like about Chinese medicine and Western medicine approaches, and was approachable, intelligent, and kind despite me struggling to keep up. Toward the end, she let my dog "shop" by picking up whatever supplements she felt drawn to (all at 'sniff level'). My dog really got into it! I've never seen her engaged in her environment like that, and it was delightful. In the end, we went with one supplement (wanting to address each symptom individually), which my dog loves taking (truly...she thinks it's a treat). I've already seen improvement! Overall, this was a great experience and I highly recommend this vet practice (though be careful with the parking lot, which is a bit tight).

We've been bringing our dog here since he was 8 weeks old. He's now a little over 2 1/2 years old…read moreso he's been well established. Wally got sick over the weekend and had to see the emergency vet in Roanoke on Saturday. He seemed to have a UTI for which he was given an antibiotic. Today, Monday, he became extremely sick with both vomiting and diarrhea. When I called his vet they refused see him or even give me advice. They told me to call the emergency vet back. His doctor's refused him when he was extremely sick. If it'd been anything non emergency I would certainly have understood. We will never go back.

When no one in my area could get my kittens in for spay and neuter for months my friend recommended…read morethem. They were professional kind and worth the drive. Thank you for taking care of my fur babies

They never got back to me I sent a request of their services thru yelp and they never reached out…read moreto see what we needed

I asked Jeremy to train my friends German Shepard. At a year old with no formal training he was…read moregetting rambunctious & hard to handle. Three weeks later he has amazing manners & listens on command. Jeremy has a love for dogs & knows his stuff.

This place has really nice stuff, though you pay for it. I'm okay with buying high-end pet…read moresupplies because I feel like it's worth it for a companion. However, recently I purchased an add-on collar for a 2nd dog on my PetSafe in-ground containment system. The product looked identical to what I needed, but was not compatible. The store refused to allow me to return it because the package was opened, even though I had a receipt and it was within one week of purchase. They won't accept returns on anything electronics, even if completely unused. They told me to call PetSafe, but the manufacturer won't accept it because I didn't purchase directly. I'm now out $160, unless I can recoup some funds via ebay. I've primarily been shopping there for the last couple years only to support a local business. I really can't believe they have left me hanging on this, rather than just accept the product and deal with the back office work of handling a return. When I conveyed that I just like supporting someone local, the clerk responded with, "you ARE supporting us [with this sale], we just can't take it back because the package is opened. Give PetSafe a call." What a joke. Feel free to be a patron, but you better know what you're purchasing because they ultimately don't care.

I came in to wash my dog in the do it yourself wash. I had not even gotten the chance to wash my…read moredog and was told that I could not use the dryer on my dog because she is too hairy. I spent 5 minutes using the dryer before I was told this. I was told to clean everything up and told that I was not allowed to finish the wash. I was still charged for the service even though I was not able to use it at all. $15... Quote: "We do not want the hair in our store it will get on our products." I've been to plenty of dog washes before. In stores similar to this one...I clean up after myself...but I've never been kicked out of a store for my dog having too much hair. I was told that they would be happy to groom my dog for me. The whole point of a do-it-yourself wash is so that I can literally do it myself... Pretty sure that they just wanted the money for grooming. I won't be back to a place that steals money. If you have a dog that sheds at all don't even try to wash it here because they will charge you and kick you out. If there are stipulations to what kind of dog can be washed that should be posted and perhaps your front counter associate shouldn't allow someone to proceed with a wash if you deem the dog to be "too hairy". So sorry I don't have a poodle.