I cannot emphasize enough how much I would DISCOURAGE hiring Jeffery. He was incredibly disrespectful and unprofessional and seriously lacking in professional communication skills.
Before we met, I had specifically explained to him that I wanted help with my older dog's resource guarding in my home. I was unsure if I was going to keep my puppy, so I told him that I only wanted one session in my home to assess and get some guidance with that specific thing. He changed the location the day before we met and said that we would do some leash work. Not what I asked for, but I made the mistake of telling him that he was the professional in this situation. Upon arriving, he said that he had directed me to have my dogs in collars (my dogs were in harnesses). He never said anything to me about ensuring that my dogs were wearing collars to do leash work at the park- none of which I asked for.
In the one session with him, and he spent an awful lot of time talking to hear himself talk. He had a couple of helpful tips.
At the end of the session, I yet again explained to him that I was concerned about how my older dog was responding to the puppy and to get some help with the resource guarding to determine if I was going to keep the puppy or not. At that time, he agreed to do a visit in my home in a couple days.
On the day he was to come to my home, I was walking the dogs before the 9AM scheduled appointment. I was walking up to my building at 9AM- which was our appointment time.
As I was walking up to my building, I saw him and greeted him. He was not parked appropriately and told him where he needed to park and where to meet me to get into my building. He gave me an attitude with his body language and proceeded to get into his vehicle.
I went inside fully anticipating him to follow shortly after. I was confused and shocked when I looked at my phone and realized that he had just left. He had made the decision to leave BEFORE our scheduled appointment time. I attempted to call him several times and he clearly ignored my calls. I sent him text messages (see attached) and he didn't have the common courtesy to communicate.
While it is true that I had not yet paid for the service, he had billed me at 10PM the night prior.
I had paid him the full amount prior to the first session. He told me that I could have made 2 separate payment, but, I opted to just pay him in full- up front. There was nothing to indicate that I was not going to pay him and that was demonstrated by my prior payment to him.
So again, I would absolutely not recommend trying to work with this guy unless you want to attempt to do business with a man-child with zero respect for his human clients.
There is absolutely no excuse for being this rude and juvenile and unprofessional to a client. read more