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    The Baked Bear

    4.7 (106 reviews)
    Closed 12:00 pm - 10:00 PM
    Updated 2 weeks ago

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    Ashley C.

    Today The Baked Bear was giving away a free scoop of ice cream in honor of Customer Appreciation Day. The long line was initially daunting but moved very quickly. Sarah was very patient as I explained my order. The team displayed excellent customer service on such a busy day. I got a bear batter ice cream in a cone & vegan chocolate chip in a cup. We purchased a combo vegan chocolate chip ice cream sandwich, half brownie half chocolate chip cookie. Everything was delicious. Can't wait to return.

    This cookie was so amazing
    Dmitry D.

    This place which I never seen or had before was AMAZING!!! I would eat this daily oh man I can taste it right now still month later. The customer service was great which is always a hit or miss now days . My son and I loved it and will be back .

    Melanie M.

    If you're in the mood for some ice cream with a cookie this is definitely the spot to go to. They had a variety of cookies and ice cream to choose from. Decided to get a cup of chocolate ice cream with a Cookie Monster cookie in it and it was the perfect combination. The staff member asked if we would like the cookie warmed up a bit and omg that made it extra delicious. The shop isn't too big but has some indoor stools for seating and also had seating outside where we decided to sit and enjoy our dessert.

    Beverages and counter
    Emily V.

    Great experience in the store. They have a wide variety of cookies and ice creams. They offer to warm up your cookie sandwich which heightens the whole experience. Offer flavors of the month, toppings & more. Beverages available. Both my boys loved their sandwiches. Gave it a 4 out of 5 because as someone with a nut allergy I felt it wasn't safe for me to have anything. There's lots of Nutella, almond and nuts mixed in every aspect. Feels like I missed out. There are places to sit and enjoy your treat both inside the store and outside in soft couches or benches, while being shaded Stephanie was great and patient while they tried flavors. Thanks!

    Lisa J.

    Yummy yummy yummy. We came here for dessert after leaving a restaurant in the same area. The shop is clean and oh so inviting. The cookies look amazingly soft and good. We got a 6 count cookie box and 2 ice cream sandwiches. The customer service was awesome too. We got a chance to try the different ice cream flavors that they have to put in the cookie sandwich. We will definitely be back!

    Macadamia nut cookie
    Ronald S.

    I don't really like sweets but I love The baked Bear. I'm not really into cakes, pies or other desserts other than doughnuts, cookies and ice cream. The baked bear provide both. I'm a macadamia nut addict and I love getting them from the baked bear. I will sometimes also get a Cookie Monster cookie on the side. The staff is always really nice and helpful. The restaurants are always clean even tho most times we get it to go.

    Daren R.

    I had to stop at this cookie ice cream shop located im the Oasis at the Sawgrass Mill Mall. This place offers warm big gooey cookies of many different flavors. My favorite is the velvet cookie. Then i would get vanilla ice cream and they press the ice cream between the two cookies. OMG pure bliss. It melts quick outside so gotta eat it quick and fet plenty of napkins. Best ice cream cookie sandwich around. You can sit on the benches directly in front of the shop. The price is reasonable too for $8.50.

    Custom Ice Cream Sandwich
    Jason K.

    Incredible experience. Imagine walking through a crazy, crowded mall, parched and hot from dodging people and scouring the outlets, to find a heavenly oasis of cold, delicious ice cream and soft, warm cookies. Now take two of those cookies, and slap that amazing ice cream between them for a treat straight from the hand of Jesus himself. After all of that happens, imagine there is a friendly staff waiting to help you with whatever you may need. From there, you can sit back in a nice chair and delightful AC, enjoy some cool air, and relax in the blanketed peace and happiness of your treat. Thank me later.

    Interior
    Shalay R.

    I really loved this concept! I normally do not like ice cream sandwiches but I loved how you can customize it and that it is served warmed. I visited the Saw Grass Mills Mall and was looking for something sweet but wanted something different from the norm. I came across The Baked Bear and gave it a try. Upon entering the shop I immediately noticed how very clean ice cream shop was. The staff were super friendly and answered all my questions. Once I made my selection the staff went to work to make my custom dessert. First the base. I chose a brownie and a chocolate chip cookie. Next the ice cream, I selected the Almond Brittle Cake Ice Cream. The ice cream was sandwiched between the brownie and cookie and moved to a sort of waffle maker to be heated. I thought it was pretty interesting that everything including the ice cream was heated. Moments later the sandwich was pulled off the waffle plate and then came the toppings. I had hot caramel sauce drizzled over top and whipped cream to complete my tasty treat. I thought this process was so unique and only wished there was one in Orlando so I could enjoy it more often. I enjoyed the dessert and would love to try it again so I can choose other combinations.

    Vegan Cookie Sandwich
    Angie R.

    Such friendly staff! Super clean location. And delicious ice cream sandwich. Super happy that they offer vegan options.

    Custom Ice Cream Sandwich S'more cookie with cookie dough ice cream
    Kari W.

    This place truly deserves 5 stars.... However, the customer service was MIA. A simple greeting seemed like pulling teeth and asking questions about the menu seemed like quite a disturbance, thankfully we were the only ones in the restaurant, so we got what looked yummy to us and ENJOYED! OH MY are those some yummy cookies, and to make them into a giant ice cream sandwich was just superb! We highly recommend the gooey butter cake cookie, the fingertips cookie, the s'more cookie, the best batter ice cream and the cookie dough ice cream. I definitely recommend trying a Baked Bear, but if going to this location, don't expect to have your socks knocked off with friendliness.

    Brownie, chocolate chip cookie, caramel topping, and vanilla ice cream.

    If you want something quick and special come to the baked bear. Amazing ice cream, cookies, and were super nice.

    Cosmic cookie and Nutella cookie with cookie dough ice cream in the middle, with hot fudge and hot caramel.
    Emma B.

    Absolutely amazing, workers were very kind, and told us what they were known for. The restaurant its self was nice and cool with the Miami heat, and had seating. Also appreciated the water station. Overall, the ice cream sandwich was amazing, I would say it is shareable. Great pricing considering how large it was.

    Custom Ice Cream Sandwich

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    Page 1 of 3

    Ask the Community - The Baked Bear

    Are the cookies supposed to be underdone/kinda raw in the middle?

    No. The ones I had were soft-baked but done. Perhaps, you got a batch that was accidentally under baked.

    Don’t See Your Question? Ask Away!

    Sweet Aloha Ice Cream

    Sweet Aloha Ice Cream

    4.9
    (353 reviews)
    5.1 mi
    $$

    Just back to mention they've expanded their menu significantly. They have vegan, gluten free, and…read morenon dairy options and I was today years old when I found out they also have alcohol-infused ice cream and it's to die for!!! The place is always impeccable and the customer service is second to none. Plus they are kid friendly and have the best tunes. Grab a couple of scoops and then a pint to go, you won't regret it!

    Been here twice so far and I'll keep coming back! I love their unique flavors!…read more At my first visit, it was much busier but service was still good. Tried several samples until I saw they had a Dubai chocolate sundae, in which I ended up getting and it was pretty good. At my second visit, I came on a weekday afternoon and it wasn't so busy, there were 3 people behind the counter, but only 1 actually working. The other 2 didn't acknowledge me or even say "Thanks for your patience, she'll be with you shortly." But I understand it may be lack of customer service skills. When I was their age, I didn't really talk unless I was talked to lol. Turns out the other two kids were working behind the scenes preparing ice creams to film for social media. Also, they didn't have the sticky mango shake they were marketing on socials, so I'm going to assume it's only available on the weekends because the main girl working on our ice cream orders said she's working on that bad currently for tomorrow (Saturday). She didn't specify if it's only a weekend special. So I'm omitting a star for lack of communication, but the rest of the stars remain for yummy ice cream! This time, I got guava cheesecake and white macadamia -- a great combo! All in all, I'll still keep coming back to try their unique flavors. Maybe next time I'll get the 21+ flavors! FYI, it's a quaint, small place with limited parking in the plaza. If you go with friends, I recommend carpooling! And if you have a big family coming on the weekend, it's not a guarantee to get a table, nor is it a cute plaza to walk around with ice cream at hand. It truly is a grab and go situation with minimal seating.

    Photos
    Love the ice cream flight concept. A sampler of all the flavors you want. Brilliant.
    Love the ice cream flight concept. A sampler of all the flavors you want. Brilliant.
    Sweet Aloha Ice Cream
    Mango, passion fruit, guava shaved ice.

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    Mango, passion fruit, guava shaved ice.
    Origamy Gelato

    Origamy Gelato

    4.8
    (57 reviews)
    4.2 mi
    $$

    Actual vegan gelato!…read more Not the "we have vegan options....berry sorbets". It's so rare to find actual vegan gelato. I got the Stracciatella, which I do not think I have ever had in a vegan version. Got a couple of vegan/gf croissants for the morning: plain, and peanut butter and jelly. Everything is clearly marked as plant based, with gluten free noted when it is. They do serve a few animal based menu items, so pay attention to that. The worker was helpful and let us know it would be a bit for the croissants as he was putting out the gelato selections and serving gelato to customers. Ok by us as the croissants were ready when we'd finished our gelato. There are pictures on the wall describing the various gelato flavors, which is a nice touch. It's a small gelato store with a case you can sew into with limited seating, but it was welcoming enough for us to take a seat and enjoy our gelato. The croissants were fabulous for breakfast the next day.

    With my gluten dairy free diet, I bookmarked this spot to try out. It's heaven sent when you don't…read morehave to worry if the food you order will make you sick. I finally made it happen today and I was excited to try out the food. I ordered a Power chicken arepa and a lemon tart to go. Both gluten free and dairy free. The lady behind the counter was friendly and knowledgeable about the menu. The restaurant is beautiful with lots of desserts and gelatos to choose from. I can't wait to return to try those out. My arepa was hot and delicious with every bite and my lemon tart with a great balance between sweet and tartness. I will be back to try more items.

    Photos
    Cute interior
    Cute interior
    CHICKEN SALAD
    CHICKEN SALAD
    WAFFLE CROISSANT

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    WAFFLE CROISSANT
    Saffrano Crepes

    Saffrano Crepes

    4.6
    (439 reviews)
    3.2 mi
    $$

    I absolutely love crepes! I stumbled upon this place while at Quest in the same plaza. I love how…read morethey have breakfast and lunch crepes. I had the Marsella crepe. It had chicken, mushrooms, and a white wine creamy sauce. It was everything that I expected it to be and more! I will definitely be back for more. The service was good. I liked how the staff took the time to answer my questions. I was quickly given a to-go box when I couldn't finish the whole crepe. The restaurant was clean and nicely decorated. I liked that it was well lit, bright and airy. Next time I've got to save room for something sweet!

    The Saffrano eatery certainly was a unique and charming spot. Its blend of Colombian inspired…read moreflavors and subtle French ambiance created a warm and inviting space. The attention to detail, from the custom hard covered menus to the poetic signage on the walls added a touch of character. The barista, Elizabeth, provided superb hospitality and a personalized delicious espresso experience which seemed to reflect the overall thoughtful service of the cafe. The oversized cakes are available for customer's sweet tooth or parties, which definitely added a fun element, even if the crepes and waffles aren't available for catering. The outside covered seating was inviting on this cool day but chose to take a small inside table listening to soft music while relaxing with my espresso. The unisex bathroom with separate stalls for girls and guys certainly adds a quirky and modern twist to the cafe's atmosphere. It's alluring design choice that sparks curiosity and adds to the overall unique vibe of the space, blending practicality with a bit of mystique. It's not often you come across this kind of setup, so it would definitely be a conversation starter for those who notice - like me. This surely was a place that offered something a bit different. Will return soon to take a chance at the loaded Nutella Fruit Waffles or a Boston Chocolate Batter Crepe and update my review.

    Photos
    Saffrano Crepes
    Cr Caracas
    Cr Caracas
    Buenos Aires waffle

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    Buenos Aires waffle
    Cold Stone Creamery

    Cold Stone Creamery

    2.8
    (76 reviews)
    2.4 mi
    $$

    Yummy ice cream!! Will be back with my grands. Although crowded service was quick and efficient.read more

    Took a couple of friends here after the FL Panthers game around 1110pm. The ice cream store was…read morehopping but the line was moving quickly. Except for the Panther loss the customers seem to be happy. Plenty of ice cream flavors to choose from, in addition to fantastic sweet candy toppings. We chose our ice cream flavor of chocolate with Reese's Peanut Butter Cup and a few other flavors. We watched our ice cream maker go to work on the ice cold slab - part of the experience at Cold Stone. The masterpiece was complete and paid $6.45 for a small size. Back in the day, that was the price of the "Gotta Have It" LOL... those days are long gone... We sat inside and started chatting while eating our delish cold treat, BUT, the five employee girls were having a way better time, literally screaming behind the counter, overpowering our voices, for a full ten minutes - they were having a blast, so the great experience became an annoyance and we left early aggravated, which could have been avoided. No way a manager was on staff, I sure hope not for the owner's sake. The bathroom was very clean and the ice cream was tasty. Not sure if I would come back to this location. Would have given a strong 4 star rating but due to the blatant disrespect for customers, sadly I simply cannot. I am a loose rater but unfortunately only 2.6 stars here at this point.

    Photos
    Cold Stone Creamery
    Cold Stone Creamery
    Cold Stone Creamery

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    The Baked Bear - icecream - Updated July 2026

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