I've been looking for a good local leather shop recently. Came across this business and read the…read moregreat reviews.. unfortunately it was a huge disappointment.. don't waste your time or money!! I brought the bag in and we looked at what the issue was.. the thread was coming undone where the strap was being secured to the bag.. we agreed to put in a single black rivet on each side to match and secure the strap.. told me it'd be about 15 minutes. I came back and he put in three on each side which was a bit strange.. I noticed they were uneven and they even scratched the front of the bag under the flap.. talked to him about that then he apologized and tried to buff it out.. paid the man and walked out because I was already upset about the quality of work done.. on the way out noticed that he actually spliced the leather on the side right where the stitching was coming undone so now it's even worse than before because that entire piece of leather is no longer securing the strap.. almost the same exact issue I came in to solve but worse because he would have to fully take it apart to fix it.. seems sneaky to me.. just felt like they were trying to get more money out of me and the job he did do was very inadequate .. definitely no pride in their craftsmanship... got my money back and said I was going somewhere else! very upset because I'd like to regularly support local businesses... went in there based on the great reviews they had specifically about their craftsmanship no matter how small the job. makes you think about going to bigger companies with actual standards... if zero was an option, I'd put that instead..

Repaired my WWII binocular case. Excellent workmanship, good customer service and reasonable price.read more

As promised, I came back to get my Birkenstocks fixed. Brought in two pairs: one needed just the…read moreheels fixed and the other needed the whole sole replaced. Everything was explained patiently and thoroughly; I never felt compelled to make any decisions on the spot. Decided to get rubber heels for one pair ($60 vs $50 for the original sole material) and the original Birk soles for the other ($130). I also asked about another pair of espadrilles, which they said they could glue (I think $50?) or I could buy the glue myself for $15 (that they sell) and do it because it's a pretty easy fix. Appreciated the honesty! I decided to buy the glue. Picked up the Birks in a week and they looked great. Thanks again! I'm sure we'll be back.

Quality work, kind people, very responsive, and fair pricing. They did a great job on my…read moreBirkenstocks and boots! Will definitely be back

We got a patch on our work cap Excellent job…read moreHighly recommend! Will come back for other sewing services.

The lady was absolutely wonderful!!! She trimmed my curtains and it was done the same day and…read moreextremely Reasonable pricing!!! I would highly recommend her services!!!

Yes, you're in the right place - Robert Shoe Repairs & Alterations is housed inside a super fun…read moreparty supply shop with piñatas galore surrounding their service counter! I had a rivet tear through the delicate leather of my favorite backpack, and needed an experienced leather worker to fix it properly. Robert's apprentice reinforced the leather with an invisible-from-the-outside patch in order to securely reattach the rivet. Quality was excellent, service fast, and pricing reasonable - the perfect trifecta!

It turns out that Robert and his team guarantee their work, so if something goes wrong on your…read morerepair, they fix it, for free! I came back last week to get my previous repair addressed, and they were very kind and professional. They want their customers to be happy with their work. I'm really relieved that I didn't have to pay to get the cork on my Birkenstocks redone. I'm including the picture of the new repair here, and it looks great! They look brand new.

If you love art, you will love this store. They carry all kinds of creative items with some…read morerecognizable and contemporary art used in their pieces from all over the world. They have phone cases for all types of cellphones, which is nice because some places that you visit only have phone cases for iPhones. I have an iPhone 7 Plus and I was very impressed at the selection of phone cases available. I used to have a Samsung and I was equally as impressed that they had cases for them, as well. Their prices are high, no doubt; especially for a phone case. They were all $29 for a case. I wished they were a little bit cheaper or had a special deal or something if you buy more than one case. I would have loved to buy 2 or 3, but I couldn't see spending almost $90 on 3 phone cases. I did however buy 2 cases; one for my son since he did a great job taking care of his sisters while I was on my trip. The prints on them were really cool. From Marilyn Monroe and Jimi Hendrix to different city scenes in New York, San Francisco, Paris, and San Diego to graffiti scenes, etc. They had wallets and credit card holders that had some of the same scenes, as well as bags, leather magnets, leather key chains, shirts, print art and even skateboards. The cheapest thing in there was the phone case. They do have a Yelp check-in offer for 10% off your purchase, but the cashier didn't enter it right. I even showed him on the receipt that it says the total discount is 5%, not 10%, but he gave me some lame explanation saying he took 5% off of each case, when in fact he only took 2.5% off of each case. I didn't want to stand there and teach math and haggle over the issue, so I let it go. Either way, the most important thing was to get something for my son and I achieved that.

This place: simply amazing! One of the highlights of the Headquarters here, yes the prices might be…read morea bit much, but what makes this store so special is the art pieces they have and more importantly the Customer service! I work in Customer service, so i know what it takes to be in this kind of work enviorment. Karla, one of their few great employees, is probably the best one there! Probably the best I have ever known! Everytime I've walked in there i am greeted with a smile and a Hello, and she always asks how im doing and ive seen her ask people where they are from (its a touristy area) which goes to show how much they care for their customer experience. There are a lot of choices here for art, their theme is very contemporary and modern, and like the name suggests it has many pieces inspired by street artwork. Thankfully the wonderful miss Karla was willing and able to help with my search for a great item. Her knowledge of the store and placement was astounding. She helped me get a wallet/card holder that had California on it. It was a great choice, my friends are always telling what a nice wallet it is, and to be honest its pretty great What sold me for this place was the service and people working there. Some places just forget the whole customer experience, not this place though. Karla just gave me hope for this world that there are still genuinely amazing people out there.

Joey's Shoe Shine is great!!! I'm a repeat customer and so happy with my shoes everytime I get them…read moreback. He's extremely reasonably priced. I love the quality of the care. And Joey is very cool.

Quick to the point and great conversation. Shoes were shined to the 9s. Value wise, worth it…read moreespecially if you're in a bind.

OMG! My review is wayyyy overdue! (About a year) I thought I…read morehad one posted once I picked up my Harley Davidson boots! I've put some miles and smiles on my tall leather HD boots. And began to notice my soles would slip from the ground especially when I would start reversing my bike into a parking stall. Although I'm not at all a gravel type kinda gal- but the slightest ricks on pavement would freak me out while pushing my bike back into a stall. Not trying to lose control of my custom painted motorcycle while looking cool, ya know? LOL I've heard so many great things about Bonita Shoe Repair, but, I wanted to see their past reviews on re soling motorcycle boots. Although the one I read, think it was from Yelp- wasn't as current- but, when I made a post on my socials for recommendations- plenty of my friends in the moto community spoke highly of BSR. I didn't wanna buy a new pair. Not that cost was an issue. It's just that would mean I would need to literally break into new leather. And I didn't wanna do that! When I walked in and met Erica- she was amazing! We chatted for a bit and she showed me two types of motorcycle soles. She had the Vibram catalog and I preferred a sole with some meaty tread. I dropped off my summer motorcycle boots and wasn't in a rush for pick up, since I had a pair of winter insulated motorcycle boots at home. The price was very reasonable- about $100?, if I remember correctly. Erica sent me a text the day before the suggested pick up date, and asked if this other date would work. Which was fine with me, for the lil delay. Because like I said, I wasn't in a rush. But, the fact she communicated with me in advance and apologized for the delay, goes a long way. Definitely satisfied with the service. If memory serves me right- I saw a car cover at the shop that they were walking on. And I could swear, they even fix back pack zippers? But, definitely call ahead for other services they could provide! Thank you so much, Erica!

I'm pleased. I dropped off a purse with a damaged strap and picked up said purse with a mended…read morestrap within a week. Although they weren't done by the initial schedule they forecasted, I wasn't in a rush so the key for you is to be patient and just let them do their thing. They were prompt in updating me with the whole process so I had nothing to fuss about. The next time I have a wardrobe malfunction, I will be back.

I am so happy to have found this shop! Roberto fixed my designer bag and shoes and he did an…read moreamazing job! He is super kind and he gets the job done quickly! The shop is inside another shop so make sure you call for directions because it's confusing.

Roberto, cleaned a jacket I bought and it was really sticky inside. He cleaned it very thoroughly…read moreand now I can wear it when I ride my 1979 RD400 Daytona Special. It matches my bike colors and it's an old school leather jacket. Thanks to him I can wear it now. He also repaired a leather backpack my daughter had that a strap was ripped. He went above and beyond my expectations! I give Roberto Thank goodness for him and his work. Aaron

Very patient with me. Professional help. Store is well stocked. If you need any kind of cloth, this…read moreis the place to go.

Stopped by today to browse fabrics and their selection was amazing - many beautiful, high-quality…read moreoptions. I picked out a few fabrics for some pieces in my home and can't wait to see them come together. I'll definitely be stopping by again

Chito's is at the North Park Farmers Market on Thursdays. I have used Chito's for many years and…read morehave always been happy with the work they do. It's so great to have a place that does good work on shoes and leather goods. I brought several belts in for repair and the price was super reasonable. Much cheaper than buying new belts.

I had a bit of a nightmare moment with my Bottega Veneta bag... literally right after getting it, I…read moreaccidentally spilled skincare oil on it. I was devastated. I contacted another cobbler first, told to send photos, waited for callbacks, called them again and got vague answers about how delicate the leather was and how cleaning it could spread the stain... they said they'll think of ways on what to do and call me back and then never heard back again. Thankfully, I found Chito's Shoe Repair online and reached out by text with photos of my bag. Within 5 minutes, they responded and asked me to call. Jenny spoke with me personally and was incredibly patient, kind, and reassuring. She didn't make unrealistic promises, but she took the time to explain that she wouldn't fully know the outcome until she saw the bag in person. I was extremely stressed, and her honesty mixed with compassion immediately made me feel better. What truly amazed me was that even though the only time I could get there was after their hours, Jenny still accommodated me and allowed me to bring the bag in. That level of kindness and care is rare. When I arrived, she carefully inspected the bag and walked me through exactly what her cleaning process would be. She explained everything in detail and set realistic expectations while still making me feel hopeful. At that point, I honestly thought I may have ruined my bag permanently.. especially because in my panic, I had already tried a few things myself that probably made the stain worse. Two days later, I picked up my bag and it looked like NOTHING had ever happened. I genuinely could not believe it. The stain was gone, and my bag looked beautiful again. What stood out even more was how much Jenny genuinely cared about educating me. She taught me about leather care, explained how leathers react , and even gave me advice on a wallet project I was trying to fix myself. She wasn't trying to upsell me or push me to bring everything in for repair -- she actually wanted me to understand how to care for my own items. That says so much about her character and integrity. I also met her husband Chris, and together they are just wonderful people. Warm, knowledgeable, honest, and clearly passionate about what they do. I'm beyond grateful I found someone I can truly trust with my luxury pieces. Thank you again, Jenny and Chris, for saving my bag and for treating me with so much kindness throughout the entire process!