Support small businesses! Lots of great options for treats for dogs. There were a lot of natural…read moretreats as well. And decorated treats. Owner was friendly and knew what products were in stock. And she made some recommendations as well.

Good selection of food, altho quite a lot of fish for cats, which can cause crystals. "Fish can…read morecontribute to urinary crystal formation in cats, primarily because fish-based diets are typically high in magnesium and phosphorus, which are key components of struvite crystals." The real problem for me, though, is that the owner seems to think she knows everything and can be quite patronizing and condescending. Won't be going back.

I still love this place, and despite being significantly further from home than other pet stores, I…read morestill find myself making time for it. The fish selections continue to be amazing, and I have awesome interactions with the staff. Most recently, one had a Majora's Mask tattoo so we just HAD to have a full conversation about fish with a side of Zelda. Video game jokes aside, whenever I have a question about the fish, or even if it's not a question and it's just one I know I want, the staff are always upbeat, enthusiastic, and you can tell that this aquarium life is their thing. They give advice and basically hype your selections haha. For anyone in the state of Maryland who is into aquariums, I recommend stopping by this store. It's well worth the visit. You can either park on the back where the store is, or on the front side which has a lot more stores and the parking lot is bigger, but it stays busy and fills up quickly. Pick your challenge!

It's so nice to go into a store and the employees actually know a lot about what they are selling…read more I had problems with a pond pump. After years of buying pumps that lasted less than a year, they provided me with one that worked for 4 years and were then able to †hen provide me with a new part. They have saved me so much money and so many headaches. They also have an incredible variety of critters to put in aquariums and ponds. The owner is very careful about getting fish, etc., that have gone through the proper channels so they are not carrying diseases.

I shop here once every other week. The staff is helpful and they have exactly the selection of dog…read morefood that we need. I find the staff knowledgeable about their products and appreciate their advice.

It's cramped inside--far too much merchandise and not really organized well. I picked up an order I…read morehad placed online. There was no one at the register for about 10 minutes and no one seemed to care or apologize. I have to tell myself, good help is hard to find, good help is hard to find, good help is hard to find. The cashier was deadpan and transactional. This location was the only one near me that had the size and flavor of dog food that my dogs eat, otherwise I normally go elsewhere.

Owners are genuinely excited about taking care of wildlife and the ever increasing selection of…read moreproducts is great!

I visited and toured the cat rooms prior to an upcoming stay. The building needs maintenance. Bad…read moreodors--cat urine, feces--start outside the front entrance. Strong animal odors--urine, feces, wet dog--were present in lobby, back rooms and cat rooms. Many dogs were barking loudly. Barking was audible in Kitty City cat room. Cat apartments in Kitty City are large, double level and passably clean. Cats seemed calm.

Dr. H is the best. She loves birds, and as a bird owner I love to see it. We took our tiny…read more6-month-old bird in for her first check-up, and Dr. H was so kind and sweet to our scared little one. She had a feisty little doggo in the exam room next to us, and she had the little canine moved to another room because our bird was terrified of the barking. She assessed our bird, Mango, and gave us such valuable tips and info. Her assistant was lovely as well. We had some follow-up questions about our birdie's care days later, and she responded promptly as soon as we emailed (9 pm, btw). Who is this angel?! We feel so lucky to have found her!

My best friend took her dog here and her dog got completely mistreated…read more They definitely do not want you to know what goes on behind closed doors. They have continuously lied about serious situations to avoid a law suit. They told her that her own dog bit a piece of his own ear off which is not physically possible. Her dog is now miserable in a cone because of the situation. If a dog is not other dog friendly they do not need to be near other dogs. it is ridiculous how a business could let this happen most likely more than once. Please save yourself the time and money plus save your dog from going here, they are better off at a friends or neighbors house. Care about the dogs more then the money!

Fill disclosure: we've only been here for an initial eval. Pros: convenient location, the staff was…read morevery nice and open to answering questions, considerate to group our dog for the play eval based on personality, and great pricing. Cons: biggest negative would be that there were no solid caps on staff:dog ratios and that the dogs don't get any outdoor play/potty time (this wasn't mentioned to us during the tour). I wish we could have saved everyone time and asked this ahead of time! Unfortunately, we had to cancel due to the lack of outdoor play/potty time.

I brought in my two cats (calicos), Duke and Dutchess, for their first-ever vaccinations, both…read morereceived the 1-year Rabies and FVRCP shots, and we returned three weeks later for their boosters. While I'm grateful this clinic exists for low-cost care, I left both visits feeling completely disconnected from the process. At no point was I asked about my cats' temperament, their home life, or any concerns I might've had. No warm greeting, no trust-building, just hand them over energy. They were taken out of the waiting area, and I never saw what was done. No one told me where the injections were administered or how they responded. The entire process was so fast and so impersonal that, honestly, I questioned whether anything was actually done at all. To make it more frustrating, the paperwork I received was mostly blank. This was their first medical visit and yet, no notes were made about their behavior, condition, or background. Even the surgical and communication sections were left untouched. At one point, I mentioned that one of my cats is a male calico, which is extremely rare. Instead of curiosity or connection, the response I got was, "Yeah, he is a male calico," said in a tone that felt like they were the ones breaking the news to me. It was strange and off-putting. I helped birth this cat. I watched him grow. I did the research on his coat type and knew exactly how rare he was from day one. The fact that it didn't even occur to them that I might already know or that I'd care deeply about such a unique trait felt microaggressive at best. Later, I was told by one of the assistants that the vet who administered the shots had been in the field for 27 years, and this was only the second male calico she's ever encountered. That should've been a shared moment of awe instead, it was brushed over without acknowledgment of what it meant to me. Also there was no transparency about an additional payment required for the booster appointment. That wasn't mentioned at the first visit, and while the price wasn't outrageous, the lack of communication rubbed me the wrong way. If you're looking for in-and-out, assembly-line style vet care, Hanna's might work. But if you value communication, detail, and genuine compassion for your animals, I'd recommend looking elsewhere.

Customer service is absolutely the worst here!! I had an…read moreappointment in March. I arrived for my appointment at 2:45pm for a 3pm appointment. When my buzzer went off for me to come inside, everything was smooth but I mentioned my dog was getting a tooth pulled tomorrow. They then stated or we can't do vaccines. I am not a vet ask off course I am going to ask why not? No one could give me an answer. I asked can someone give me a reason so the vet came out and told me the reason why and I understood perfectly. It made sense to me and I moved on but I asked if I can make a phone call to the dental surgery office for my dog to reschedule that since I was already at the vaccine appointment. The employee said yes I can go outside and they would take the next person in the mean time. When I came back inside I told them that I will keep my scheduled dental surgery for my dog and reschedule the vaccines. The employee behind the desk said that's fine and I'm good to go just reschedule online. I asked how I get my deposit back from making this appointment. She said you don't get it back. I asked why? Her response was because the deposit it there for people who don't show up or cancel their appointments last minute and I said I did show up and I'm not canceling your telling me you cannot do the vaccines because I opened my mouth telling you my dog has a surgery. Again stating that I did not know I couldn't do vaccines and a surgery. I told them that the dental surgeon for my dog stated if I did not have up to date vaccines they would give them to her at the surgery. Anyway they eventually gave me back my deposit and everything was fine. I left not even upset honestly. The next day my dog had her dental surgery and later on I spoke to the surgeon and he said she can get vaccines two weeks later. So I rescheduled vaccines at Hanna's clinic 18 days after her dental. Someone from the clinic called me and said we need proof that she is allowed to get vaccines. My response was it's 18 days later but okay... She then called me back and said we are giving your deposit back and recommend that you don't come in. And I said recommend? Or are you banning me? They said yeah I guess that one banning you. I was incredibly shocked because banning someone for what simply not being able to communicate with one another? I asked for an official documentation for banning me and still have not received anything. As a county employee I feel I was being discriminated for being in uniform. They told me I can go to my primary veterinarian office. Makes me wander if they would have told a county resident that not knowing their financial status. I've donated to this Clinic because I love animals and I am a Montgomery resident. I am so disappointed in this place.

First time checking out Groomaster in Kentlands on Main Street. Ricky, our groomer, was very…read moreattentive and gave us an in depth consult before starting. We could rest easy our pup's in good hands. Nothing felt rushed. Most importantly, it really does feel like they care about the animals. Our 30lb mini golden doodle required some dematting ($15 fee)--took about 3.5 hours. Scheduling was via text/phone call. Hopefully they'll have online scheduling soon too. They're new to the neighborhood and definitely worth checking out! -cage free -compassionate & attentive staff -comparable prices to other local groomers -text and video updates -pup looks and smells great!

This was Kimba's second time with Ricky at Groomster, and I can honestly say we love this place…read more Ricky is incredibly knowledgeable and takes the time to really understand what your pet needs. You can genuinely tell that he and his team love what they do, and that kind of care makes all the difference. Both times I've been there, his tables have been full of happy pups, which says everything about the environment and the level of care they provide. We actually drive all the way from Virginia, which is definitely a commute, but it's 100% worth it. Ricky does an amazing job every time, and I wouldn't trust anyone else with Kimba. Highly recommend to anyone looking for a groomer who truly cares