Cancel

Open app

Search

PetMAC

4.4 (36 reviews)
Open 10:00 am - 6:00 pm

Services - PetMAC

Pet adoption

PetMAC Photos

You might also consider

Recommended Reviews - PetMAC

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Outside of the store!
Ashley S.

In February, my partner and I decided we would adopt a new family member. We found PetMac on Yelp and I'm so glad we did. We did a little looking around the store and we weren't really set on any one cat. So Lori, one of the owners of Petmac, came over and explained that all cats have different personalities at the shelter vs. when they get home. Lori recommend Addie, our 5 y/o Tuexdo. She was so shy and nervous. But we've had her for 5 1/2 months now and she is the best thing to happen to us. Haha. After we got her papers together, Lori recommended all the essentials + a variety of food! It was really convenient that the store had a huge selection of cat food, toys and litters. This is definitely the place to go to for all your pet necessities - cat and dog.

Victor M.

For all cat lovers and pet owners, this is the coolest store in DC. They have fluffy cats roaming the establishment waiting to be adopted. It's a surprise they don't eat all the treats and play with all the toys. There is a good supply of healthy and grain free cat/dog food. Unfortunately, the store is quite small and products are slightly overpriced but the staff members are super friendly. It is a good place to splurge on your cat, dog or other loving pets. Overall, this place is worth a visit since DC is lacking in quality pet stores. Five stars for the adoptable cats, four stars for the service and three stars for the prices.

I can't say enough good things about this place. Not only is this locally owned, the owners are also skilled in all things pet-related!! I can go in and buy any cat toy and know with 100% certainty that it has been vet reviewed & approved. You would think that they would have higher prices since they have to compete with other large chains in the area, but it's quite the opposite. I'm getting boutique level food, toys, and litter at cheaper prices than your typical brands you find at the grocery store. Amazing! Grain-free food that doesn't kill my bank account. Street parking is usually very easy to find & they're great about returns! Extra perk: they host cat adoptions here! They work closely with Pets Bring Joy (PBJ) who made adopting my bundles of fluff super easy. Plus they happily allow you to bring your (well-behaved) pet with you into the store. Extremely knowledgeable staff willing to help answer questions and provide recommendations. So lucky to have found this gem!

See all

2 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Janice is my go to advisor for my picky cats. My cats are never disappointed with her recommendations.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 1

6 years ago

Helpful 5
Thanks 0
Love this 2
Oh no 0

3 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

3 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 4
Thanks 1
Love this 1
Oh no 1

9 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0
Photo of Victor M.
79
22
45

8 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0
Photo of Libby F.
1308
1898
2358

17 years ago

Helpful 6
Thanks 0
Love this 6
Oh no 0

8 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

15 years ago

Helpful 4
Thanks 0
Love this 1
Oh no 0

16 years ago

Helpful 3
Thanks 0
Love this 0
Oh no 0

14 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 0
Photo of Yayne A.
731
47
0

7 years ago

Helpful 6
Thanks 1
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

7 years ago

Helpful 2
Thanks 1
Love this 0
Oh no 0

12 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 2
Thanks 0
Love this 3
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

18 years ago

Helpful 2
Thanks 0
Love this 2
Oh no 0
Photo of A P.
1
10
0

7 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of AR F.
1
34
2

13 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 0

8 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

11 years ago

Helpful 1
Thanks 1
Love this 0
Oh no 0

16 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

14 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 2
Thanks 1
Love this 0
Oh no 0

10 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0
Photo of A N.
0
146
0

10 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0
Photo of Liz M.
6
50
0

17 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

17 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

17 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

17 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

14 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - PetMAC

Review Highlights - PetMAC

Prices are often cheaper than the big pet stores, too!

Mentioned in 2 reviews

Read more highlights

You might also consider

Verify this business for free

People searched for Pet Stores 2,142 times last month within 15 miles of this business.

Verify this business

PetSmart

PetSmart

(199 reviews)

Grooming at Petsmart is all about the groomer. My pups don't hate going so they must take good…read morecare of them in the back room. The grooming is done where everyone can watch. We love Kwame and would not use anyone else. One star off because he books up quickly and I usually forget to book an appointment until the last minute

Unfortunately, my experience at this grooming location was extremely disappointing and…read moreunprofessional. The staff was rude and dismissive, which made the entire visit very unpleasant. I would not recommend this groomer and will not be returning. I have two small Chihuahua mixes and scheduled two separate grooming appointments, one at 5:00 pm and another at 6:00 pm. I arrived about 10 minutes late due to heavy traffic on Wisconsin Ave and immediately apologized. Upon arrival, none of the three staff members acknowledged or greeted me, which already set an unwelcoming tone. One staff member stopped grooming a dog to check me in but did so without saying a word. While doing so, she nearly fell from a chair and then forcefully pushed it down the aisle between grooming stations while loudly complaining, without regard for the dogs on the tables. This behavior felt disruptive and unnecessary. When I provided the rabies certificate for my first dog, I explained that I would bring the second certificate when I returned with my other dog for her scheduled appointment. At that point, the staff member became increasingly hostile, raised her voice, and stated that she expected both dogs to be brought at the same time--despite the appointments being scheduled separately. I calmly explained that I intentionally scheduled them separately to reduce stress for one of my dogs, who is very anxious. She continued to respond with irritation and attitude, stating in a dismissive manner that the dog would not be ready until 7:30 pm, even though it was only 5:15 pm at the time. She also appeared upset that I did not provide both rabies certificates at once, despite my explanation. From the moment I arrived, the staff member was impatient, annoyed, and unprofessional. Due to the way I was treated, I chose to leave and not proceed with the appointment. The only reason I returned to this groomer was because my regular groomer is currently on maternity leave, and I wanted my dogs bathed before Christmas. I have visited this location in the past and had already felt that kindness and professionalism were lacking, but this experience confirmed those concerns. Overall, this business lacks basic customer service and professionalism. Communication was poor, and I was treated rudely from start to finish. I would not recommend their services.

Elysiem - The injuries my vet stated were done by the groomer.

Elysiem

(31 reviews)

A Nightmare You Don't Want to Subject Your Beloved Pet To…read more I've never been so furious in writing a review. If you love your cat, do not--DO NOT--bring them here. Our cat came back looking as though he'd been through a horror show, and we are livid. Bruises All Over from "Gentle Grooming" (we have pictures) Our cat was a long hair that we asked to have their fur taken down to that of a short hair cat. What was unforgivable were the purple, fingerprint-shaped bruises scattered across his body. When we first saw those marks, we were horrified and confused: bruises? How could regular grooming leave deep purple handprints on our pet? We immediately took him to the vet, who confirmed they were bruises--plain and simple. This was not a sleepy "heavier-handed" brushing; these were bruises from someone handling him roughly enough to leave real-live finger marks. Cuts, Cuts, and More Cuts If bruises weren't appalling enough, the groomer also managed to slice our cat multiple times with her clippers or scissors. These weren't tiny nicks; we could plainly see irritated, bleeding slashes in his skin where she obviously rushed or mishandled the tools. We've taken our cat to other groomers before--no one else in their right mind inflicts this kind of damage on a healthy, cooperative animal. Our Once-Happy Cat Was a Panicked, Hissing Mess Our normally sweet, affectionate cat came home terrified, his personality completely altered. He hissed at us--his own family--cowered in corners, and spent hours hiding under furniture, trembling. He refused to engage with any of his favorite toys or treats. He was in a full panic. Whatever "technique" this groomer used traumatized him beyond belief. Quite frankly, it felt like we picked up a stranger from the shop--an anxious, broken version of the cat we dropped off that morning. Pushing an Unreasonable Subscription Plan Instead of acknowledging their horrific performance, the groomer had the gall to pitch us a subscription plan--a monthly grooming plan--for an outrageous fee. They tried to convince us that our cat "needed" this routine maintenance. Are you kidding? After the physical and emotional trauma their so-called "service" inflicted, the last thing we want is to trust them near our cat again. This pushy upsell felt downright predatory: gouging a raw deal to "maintain" a pet they'd already harmed. Final Verdict: Avoid This Place at All Costs If you love your animal, do not, under any circumstances, take them here. I'm seething that we even gave them a chance. Every parent of a cat knows that trust and safety come first. This groomer not only violated that trust but injured our cat both physically and mentally. They clearly lack basic compassion, competence, or respect for the creatures they claim to care for. Save yourself--and your pet--from this horror. Take your cat to a groomer who actually cares about--and knows how to handle--animals safely. Our experience here was nothing short of negligence bordering on cruelty. We're deeply angry, heartbroken for our cat, and will never forgive the damage they inflicted.

Unfortunately, I have to update our previous review as I noticed it is still getting hits based on…read morea write-up which no longer reflects our experience. After roughly a year of bringing our dog here (since he was a puppy so he would develop a relationship), this business completely "ghosted" us as the kids say. We went to make our appointment in advance as usual and were told they'd get back to us with availability...no response. Reached out multiple additional times and were told they'd get back to us with availability...no response. Now late for grooming with a dog starting to matte, we reached out to owner who told us they'd call back...no response. Strangest thing. I would have been content with a(n early), "Hi, we're really sorry but [insert reason here: your dog is getting too big, your dog in a pain in the hindquarters, you don't tip well enough, your dog is too much work, we're simply too busy, etc] and we're not going to be able to schedule and tend to your pup the way we would like" but no such luck. Just leaving us hanging with a perpetual promise to get back to us regarding availability was terribly odd and unprofessional. Really a shame because we enjoyed supporting this small local business and were very fond of their team. Silver lining: After a bit of work, we've found good service elsewhere. I try not to drop bad reviews in anything but the worst circumstances, but this felt like it needed an update since I couldn't simply delete our initial 5-star experience. YELP: if you are able to delete both reviews, please feel free.

City Dogs & City Kitties Rescue

City Dogs & City Kitties Rescue

(56 reviews)

This organization is serious about rescuing dogs and kitties. The community of fosters and adoption…read morealums is warm and generous with their support of fosters and adopters alike. Had a very positive experience with CDCK!

I give one star because there is no zero to choose from. I haven't seen a rescue or shelter so…read moredifficult to deal with. I am 100% sure they kidnapped my cat from my community and hostage her for donation and selling as a business rather than a non profit organization. Pure intention matters! I have donated to multiple organizations monthly base, raising fund for good purpose, money is not a problem for me. However, I don't want to reward bad behaviors. The missing time for my cat and the one they posted online matches and the very detailed stripes pattern matches. It's questionable that one employee said she from North Carolina, another one said she from West Virginia. I have my cat since she was born, I can recognize this cat from eye contact. Well, if you know your children, you know them by the spirit, right? I sent them many details to JUST take a look, they refused. It's not built to help ppl or animals at all. I will show how my cat look like and how sick she is now in their foster home. I'm deeply saddened and worried about her. She is territorial as a cat does. She has been a happy cat in her own home, wtf they think this is a rescue. Now I have to either kiss their ass or be assertive to fight against this negativity just to get her rescued from these horrible ppl. F that! If they don't practice as ethical as it should be, this is a big big issue! I put the photos of how my cat looked before and how she looks now in their foster homes(one with name caption) I am seriously furious and frustrated about this. If they couldn't give me an explanation why they made it so difficult to meet the cat. I have to say I will use my popularity and influence to the extreme to make things right!!!

PetMAC - petstore - Updated June 2026

Loading...
Loading...
Loading...