I was so lucky today to have found my way to Rogue Automotive. Was here on vacation and had a…read morevehicle issue. After Amy assured me that they could perform all necessary testing while I waited and after a very reasonable time period Josh went over all detail's clearly and I was able to head out knowing that I'd make it home safe and sound! BTW Price was outstanding. Can't thank the team at Rogue enough!!!!!

Know this! If you bring your car in for an estimate...... It's not free!!!…read more Charge someone $130 to "diagnose" a car that's only worth $1500 is wrong.

Honest folks & Work completed as promised. My little car…read moreruns great ! I needed brakes all around. Thank you very much

I inherited a classic truck that was not regularly driven. Long story short the engine was dying…read moreand was not starting up. It was taken to a different local automotive shop. The problem remained unknown and I was ultimately referred to Bridge Street Auto. I appreciated the transparency and communication regarding the diagnostics, problems found and the cost of repairs. In the course of the work, there were some parts that could benefit being replaced, and I was consulted about any 'new' item that came up that we hadn't previously discussed. Within a week or so I had my truck back, running smoothly again, and at a cost that was honest and fair. I have been driving the truck regularly and I have Bridge Street Auto to thank!

The time of repair given and the estimate of cost were far better than I could have imagined. Leo,…read moremy service writer, was spot-on with his desire to give me the best quote available, provide me a ride home after drop-off, and having the job done by the service team incredibly early on pick-up day. I will definitely keep Keith Schultz Auto Repair at the top of my list!

Hands down the BEST auto shop I've ever been to! From the moment I walked in, the entire team was…read morewelcoming, professional, and genuinely helpful. As a young woman, it's rare to find a place where I don't feel talked down to or taken advantage of -- but here, I felt completely respected and taken care of. The front desk staff is amazing -- they break everything down in a way that's easy to understand, they're honest, transparent, and you can tell they truly care about their customers. No pressure, no BS, just real, trustworthy service. They took great care of my 2016 Toyota Tacoma and made the whole process stress-free. Huge shoutout to Jake for being super helpful and understanding -- especially in moments of frustration. His patience and kindness didn't go unnoticed. I recommend this place to everyone I know -- they've definitely earned a loyal customer for life!

I have taken my cars here for 20 years and now my adult children take their cars here. We have…read morealways had the best service. This shop is fair and honest and reliable. I have peace of mind when I take my vehicle in for service. I cannot say enough about this shop and their integrity which is of the upmost importance to me. When taking my vehicle in for repair it's a plus knowing I can fully trust what I am being told my vehicle needs. They do a great job and stand behind their work . Thank you Chad for years of excellent service! Debbie Bell

This shop is a nightmare!! They act like they're giving you the best deal at worst Auto, while…read morejimmy rigging and putting parts on backwards. I reluctantly brought my truck back after horrible communication to once again have my springs not put on correctly, a pad was placed on crooked and The bolts were not the right fit the first attempt and both times not torqued to safety. The reason I brought my truck in, it had been making a weird sound and never did they figure it out. Do not trust this shop with your vehicle as my truck has had so many issues after being worked on at worst Auto!! This experience has been so stressful and also very frustrating . Thank goodness, an honest shop has helped with trouble shooting and figured out the Best solutions and repairs . All my truck needed was lube for the yoke!! it was such an easy fix, what a shit show this has been!

We had a great experience with Kelly's Automotive after a breakdown on I-5 while towing our fifth…read morewheel from Southern California to Washington. Shortly after fueling in Medford, I noticed what looked like light smoke in the mirror. Within a few miles we had lost about an eighth of a tank of fuel, and after pulling off it was clear we had a major fuel leak after the pump--nothing I could fix on the side of the road. AAA towed both our truck and trailer to Kelly's. Even with other vehicles ahead of us, they diagnosed the problem quickly. The repair wasn't simple due to how buried the component was, but they handled it efficiently and got us back on the road. Jeremy, the mechanic, took the time to explain things and clearly knows his craft. Justin was also very helpful and communicative throughout the process. Breakdowns are never convenient, but we felt we were in good hands. I would recommend Kelly's Automotive without hesitation.

Driving from Canada to Napa our Toyota sequoia stopped on I-5 north of Grants Pass. Thanks to AAA…read morewe were towed to Kelly's where they replaced our radiator and had us back on the road in 2 1/2 hours. We are so grateful for the fast and effective service!

Canadian driving through Medford and in need of air conditioning repair. The front desk staff was…read moreVERY helpful and professional. They were able to get my car in the next day diagnosed, and repaired while I waited. Tech did the repairs quickly,then took the car for a test drive and was quite concerned about a rear wheel bearing noise. He recommended a quick ck and decided bearing was finished. The owner Ken gave me a loaner for the night and the Tech had my car ready to go by 8:30am. :} In my opinion this is exceptional service and should be recognized as such. Thanks for the help.

SOAC has a secret asset above every other car maintenance business in the area. His name is…read moreAndrew, and he is the best professional diagnostic mechanic anywhere. Seriously. My husband has followed Andrew through the years and all over Medford as he built his skills and reputation. I'm actually hesitant to tell too many people about him because I don't want him to not have time in his schedule when I need him. But I can't help bragging about him and the service at SOAC either. Speaking of service, (at the helm) Ken is also the best ever! Always helpful, efficient, knowledgeable and caring, I have never been let down by anyone at this business. I don't know why it's taken me this long to write a review, but I'm doing it now out of sincere appreciation for years of outstanding service and kindness.

The techs at Tom's auto service are amazing! Very knowledgeable and helpful…read more I'm an Oregon native but currently live in California. I was up visiting in grants pass when all of a sudden, a terrible noise was coming from the front right of my engine bay. Not knowing the exact cause, had my suv towed into Tom's early on a Monday. By Monday afternoon they knew what was wrong, had the part is stock and could get me back on the road by end of the next day. They were even complete early and upon pickup, the tech showed me the broken fan from the radiator fan assembly that was basically wobbling away making quite the ruckus. I am so thankful that Tom's was helpful, knowledgeable and quick. They did come highly recommended by some friends so I'm glad I trusted them. If needed, will definitely take vehicles back to Tom's.

Worst Brake job I have ever had. Brake dust everywhere and they screech as new brakes. I called to…read moresee about a refund and I was rudely told no and to deal with it

If I could give them ten stars, I would…read more Blueline was the towing company registered to operated on I-5 when I burned out my brakes coming down Siskiyou Pass. I wound up having to pull off at the second runaway truck ramp -- a very dangerous place to be, but unavoidable. After more than an hour of wrangling with my roadside assistance service, which was trying to wriggle out of its commitment to provide the services I pay a good deal for (beware, RVers -- Good Sam Roadside Assistance was ANYTHING but a good Samaritan in this case!), I got them to send a tow truck to take my travel trailer and truck down off that scary mountain. Good Sam told the tow truck operator, once he was there and had my vehicles hooked up, that they would not honor my claim and pay them. To his credit, Christian called Travis, his supervisor, to explain what was going on. Travis did the right thing, saying, "Get them off that dangerous spot, and we'll deal with their service later." I am hoping he was able to recoup his costs from Good Sam, because Blue Line is a great, very capable tow service with good human beings who did the decent thing. I will never forget my sense of relief coming down off that steep grade. Thank you, guys, for being the anti-jerks and renewing my faith in human nature!

I took my car in because my window stopped working. Seems pretty straight forward-please fix the…read morewindow. They charged me $155 for full diagnostic of the entire car, instead of just focusing on the window. Window motor was fine, electrical components fine. Just needed a new cable. Repair cost $472 and charged me the full diagnostic price(no folding it in or discount). Final cost $627. That's wild. Before going in, I thought: this might be my new go to mechanic and I wanted to keep business local. My window is fixed- so thank you. But, will not be going back.