Great technicians. Explain everything and always respectful. They have an app and always know how…read moremy car is doing, what might need fixing, when I need an oil change etc.

They LIE. Usual games in buying, I have seen worse at other…read moredealers. So only 4 of 5 for buying gauntlet. But when I had a known defect, and it cost me $2,000 to fix on the road at a dealer (and 2 nights hotel over a weekend after being towed from middle of nowhere), they just lied. They promised to get back to me. I understand being busy, so I waited for salesman to return call. Then I escalated to manager on duty when I stopped in store (and returned their inventory control fobs). No response after 4 phone calls. Then I escalated to Sales manager. Promise to resolve and work with service manager. Multiple calls later no response since before Memorial day. We are now well past 4th of July and looking hard at Labor Day. Even if they would not honor the problem, I asked if they would reach out to Subaru of America on my behalf to see they support. So 2.5 out of 5 for commitment to customer. The part that really frustrated me is they screwed up filling my license plate transfer for 3 months that they charged for. That set me up for an Deerfield cop with ALPR to give me a ticket that took me hours and hours of time at: - the Secretary of State, - talking to my insurance company, - talking to McGrath (at various levels and waiting for someone else to be in 'tomorrow'), - talking to my lawyer, - calling Springfield office of Secretary of State, and - a whole day to drive up to Waukegan for the ticket costing me more gas, tolls and a day of work. So 1 out of 5 for following their contracted, legal, fiduciary duty to file paperwork with State of Illinois (by simple computer website). I hate seeing a License plate holder from any of the McGrath dealerships on cars around Chicagoland. TLDR: They lie and don't follow up to their commitments.

Another great interaction at City Volkswagen 4 years later! I worked with Frank Guevara in getting…read morea new jetta. He listened and was very responsive to what I needed. I like this dealership and especially appreciate that they do not employ high pressure tactics. They are doing things right :)

Before going to VW of Evanston I took my Jetta ONLY to Downtown VW in Chicago. This has forever…read morechanged due to my experience with a very smart & aware Service Rep. named Seth. His a sleuth-like approach to determining why two batteries put in my car by Downtown VW kept losing power. I was in promptly at 8, Seth met with the mechanic twice & gave me my options. His clear & concise style was refreshing and gave me the insight needed to for me to make a decision. I left before noon. Bravo job well done. Volkswagen of Evanston you have a new loyal customer.

Alright - I see a lot mixed reviews recently from relatively low-use Yelpers. A 100 review Elite is…read moreback in Sept 2025. Still Victory took over this dealership at least early 2025. I came in after having had my neighborhood mechanic confirm an AC problem was probably a dealer warranty issue (warranty extended by Honda due to possible production defect). Call in appointment (rather than web) was recommended to properly set up the warranty repair. Scheduler took my info so that a service rep could properly set things up - Fernando called me back after and set me up for early morning Friday. (He also checked with me if I wanted anything else done without a hard pitch.) Got checked in and it was estimated 5 hr job and so I had shuttle service drop me off at home. In the afternoon, Fernando did give me an update that their equipment was down to recharge it, so it would be finished Sat morning. (It was ok with me - I expected complications and didn't have plans Friday night or Sat morning.) Sat morning - all set got a call (Fernando again - consistency), arranged shuttle pickup. Got a write up that included multi-point check up on the car which indicated no issues other than the brake pads which they did not inspect. (no made up issues for more service - my mechanic and I are pretty on top of things) Happy here that after AC was working for 8 years that Honda came through on their warranty extension. Been going to this dealership under one ownership or another since 1997 for three different Hondas.

Just got my 5th CRV at what is now Victory Honda...Best owner at this location yet. Working with…read moreCat Muellner was a breeze. She listened which is a rare talent and honed in on what I needed (and wanted) Cat and everyone I met at Victory were friendly and helpful throughout the sales cycle. Highly recommend Cat and Victory.

We walked in and were warmly greeted by Sened, who listened closely to what we needed and worked…read morehard to help us find a vehicle that checked all of our boxes. He was very knowledgeable about their current stock and worked with us on financing options. We did have to wait about two hours for one of the financing employees to become available to finish out paperwork, but we understand that to be unfortunate luck and timing.

Amazing customer experience and hassle free buying a car is so much with them. Definitely coming…read moreback .

Exceptional service and real advocacy…read more Taking a car in for repairs is stressful, and I expected the high costs most people face. That was not my experience at Mazda Autobarn. My 2018 CX-5 had only 55,000 miles, yet repeated evaluations uncovered a cracked head gasket and two more major repairs, work that could have cost me thousands. My service advocate, Katie Wishnoff, treated me as more than a customer and refused to let me face those costs alone. With Service Manager Victorino Maristela, she worked with District Manager Mike Apps and District Service Manager Lisa Kavesh to get my repairs approved by Mazda. In the end, I paid only a fraction of what I expected. Technician Bryan Flores performed all of the repairs and returned my car in excellent condition. Thank you to owner Vivien Fisher and the whole team. Katie is a true asset, and I will gladly recommend Mazda Autobarn to anyone.

I am so glad these folks have patience for people like me. I had an accident a couple weeks prior…read moreand had purchased the previous car from this dealership with a decent interest rate. It was a decent experience then, but it was an excellent experience now. We even used their service department and never had an issue. We initially were going to buy at a dealership closer to our new home, but they just couldn't match up to what we were looking for and it felt icky. So we went back to Evanston. The lot at the dealership itself is a bit small and doesn't hold all of the cars in inventory. So as we were looking for the perfect vehicle, we realized that the right cars were at their other lot behind Target. So we had them find the 3 we were considering and pull them out for us to check out. The one we went there for missed a few boxes on our wish list, but the new soul red CX70 with the moonroof was exactly what we were after. Lastly, was the financing, we actually went in expecting to buy at 4.9 percent and they ended up financing at 1.9 percent. That value is really hard to find! The price was right, the interest rate was right, and the car was right. This has been a pleasure.

Seriously these guys are IT!!! Found this shop as people…read morewere talking about it online and on performance car forums. I had driven for a year with my Jaguar XFR having trouble downshifting from second to first at stop lights. Another shop in Des Plaines said it would be $3,000 to $5,000 to open up the trans and do a visual inspection. This shop agreed that it may be that however they would see if there are other ways to Fix the car and they would evaluate the transmission with special scanning computers first. I'm so happy to have brought it to them because they fixed it in the matter of an afternoon, without needing to open the transmission. They reset the adaptations (which Jaguar wanted $$$$) but then refused to take the car due to mandatory $325 for inspection only. These guys are GREAT and successfully reset adaptation and gave me a print out of fault codes. MIKE said give it 500 miles to test and then call if any problems. Well Mike Thank You it has been over 1,000 miles now and it is perfect without shifting problems and for a fraction of the cost. Everything was a fraction of the cost and done professionally. I scheduled my fathers Audi which they also helped with tremendously. These guys are and will be my transmission specialists forever. Schedule your appointments and let the Professionals do their job Right. Thank you guys so so much.

I was very impressed with Mike and Chicago Transcraft today. I brought my car in because I'd been…read moretold I needed a new transmission from another shop, but Mike took me on a ride-along, inspected the car for hours, and determined that the car did not need any work done. While I don't want to have transmission repairs needed, if I do in the future I will definitely go back to his shop.

I would caution anybody that is considering buying a used car from Driviom to seriously think…read morebefore use them, mostly because of reliability issues. Note: Even before buying the car I wanted inspected by my mechanic, also an engineer, so I wouldn't have any problems! But when it came time to have it inspected his partner Atif conveniently forgot to drop it off with my mechanic who has a shop in Skokie. ??? Bought a car from them (Asher & Atif), a 2007 Toyota Corolla, and within the first (3) months had a major problem with the car. The transmission died out on me. But instead of correcting the problem Asher changed his friendly demeanor and gave me a hard time about it and now I'm stuck paying $3,000 for a car I paid him cash for. BTW, this car was supposedly inspected by a discount mechanic??? they use in Evanston. He would never divulge the name of this dealer, who I suspect does substandard work! What irritates me most about Driviom, especially Asher, who I mostly dealt with, is he didn't even know how to fill out the paperwork correctly. And this is a person who has (2) degrees in engineering, one from Depaul and the other one from IIT! And because of this gaffe it caused a delay with me receiving my plates, so I was NOT able to drive it before their cheesy warranty from Cars Protection Plus, became null and void. Feeling used by this used-car dealer!

It really couldn't get easier or better. I'm impressed! I know a bit more about the car business…read morehaving been around dealerships and my late husband owning a shop. For me years ago repairs were easy, I just gave him the keys. If we didn't it, he'd send it off to someone and it would get done. We weren't a body shop, nor a detail place, but we knew people. But that was some time ago. Those people are now retired or have passed on. So I'm left to my own resources, asking around and internet research (reviews.) I bought my SUV and there was a slight gap at the bumper after about a month, I did take it back and they just pushed it back. Never looked right. but it was okay. Well now this time I did it backing into a garage there was this wrought iron basket, not mine. My bumper caught it and it pulled away. It looked bad and couldn't be ignored. What's damaged, I don't know, do I need a new bumper because something got damaged behind it, again, no clue. I came across Carrectly, was impressed by the reviews, also was impressed by the pics of Dixon P's bumper repair. So I sent an email requesting a quote for the repair. Oliver replied fast with an accurate quote and information. He also answer all questions I had. I decided to give them a try. So glad I did! How much time is wasted on dropping off your vehicle? With them none, same for pick up. Yuri was so pleasant and helpful, I inquired about getting a detail, specifically the inside. It really needed it. He gave me some info, but said I should speak to Oliver. At first I was going to go mini, but then went full. When I inquired he told me what they do for each, there was no upsell, no pressure. I will say it looks beautiful. I also had them do some touch up where the paint came off. The gave the exterior a very good wash. I'm very pleased with the whole process, and recommend them highly. I'm proud to be seen with my vehicle again, instead of walking away quickly. You know how it is when you ride looks trashed. So glad I made this choice.

I asked for a quote to install 2 sway bar brackets and a install sway bar then connect end links to…read moresway bar then to frame in the past this would have taken me 2 hours to do, but recent surgery now prevents me. they quoted me 6.5 hours work and a wheel alignment for so unknown reason since the work i was asking them to do has nothing to change rear wheel alignment but charge $245.00 plus $15.47 parts also $55.00 shop fee ! thats over $1400.00 for a 2 hour job

YES, THEY ARE LEGIT! I waited until their check cleared before writing this review hahaha :D I…read morejust sold my car for $4,000 dollars more than the dealer tried to swindle me for. I had a an Audi 2009 with low mileage so I knew these low ball offers were BS. These guys at SwapMotors have great customer service skills and a nice platform. They make everything super easy and obviously get you the best value for your car. I recommend the auction for fast results. You get to approve the minimum price it sells at. Process: 1) You choose to sell on an auction or the marketplace. I chose Auction 2) They come to your house and inspect your car. They take photos and do a quick test drive. 3) They post the ad online for dealers to view. 4) Your car goes to Auction on a Wednesday which is open from morning until 5 pm. 5) They come to your house with a check and you sign over the title. Note*: Ensure that your inspection appointment is confirmed. I ran into an issue where I scheduled too late (before 24 hrs) and assumed the appointment was confirmed.

We went through Swap Motors and couldn't be more smooth. Would definitely go through them again…read more They don't low ball you like all the others.