Needed to find a go to mechanic in Buffalo for my daughter. Her car had one major issue and one…read morerelatively small one but that one had some slight safety implications . My strategy for finding any new third party is to read the reviews and try and synthesize the truth, speak to a decision maker and assess and finally ask for some quotes for the parts and labor. I spoke to four shops and of course everyone needs to see the job before finally committing and that scope can obviously change. Sam freely and patiently gave me some quotes for both (others couldn't get past - we need to see it), the quotes and the final pricing were both very fair and competitive. Mo communicated freely during the fix and heres the kicker and why we'll trust these guys moving forward. They easily could have turned the minor job into a relatively major fix and they didn't, the problem and solution was less in every sense than what I assumed it would be including their cost - great job the both of you!

Anywhere from may to June of 2022 I took my Chevy cobalt to get the back right break done and on…read morethe 4th of July the car swerved to the left and then to the right then it totaled on the expressway going towards west of the 33. He had an unlicensed mechanic working on my car at the time. Not sure how business is for them but I do not appreciate my experience

i would give alan rosen and nickle city - negative stars. i plan on suing him, not only that but i…read morehave taken my story the our news outlets, and social media. here is my legit story from this con man. do not i mean seriously do not go to this guy. im traumtized by the exsperience. on 05-10-24 i got dropped off there with a high exspectation to leave the lot with a car. he is so good at first he took great care of me. i gave him $390 down he lied to the lien place stating i gave him $1000. i had to make two other seperate $305 payment to alan to make up for the thousand down he said. i was beyound greatful. he even allowed me to use to the car to run back and fourth to my house twice while we worked out what i needed to be able to getter done while i was test driving the car back and fourth i noticed the brakes on the right and back seemed bad. he reassured me that it would be taken care of at inspection, before pick up. i neeeded more help when it came to insurance so we did not finch the deal that day. at 9:30 am saturday 05- 11- 2024 i showed up with the proof of insurance needed to get the car. but after another 3 hours my insurance was a mess. alan was so kind to help me out with the declartion deductable, i was finallly offf and away to work. i'm a deliery driver so my car like most is there souce of income. on mothers day in the we am like 8:30 when i was leaving for churh the back right tire locked. i called alan and he stated "take a hammmer to the drum back on it till the brakes realse and drive back words. this lead to smoke and burning out the tire and caused the neighborhhod to come check it out. i called again he stated to contuine doing that till it released. in the mean time a nys aouthoried car inspector who happen to be my neighbor came to the rescue. he was able to get to the root of the problem. it needed new brakes and drums. after asking for more help from alan where this call was less then friendly on bboth parts. he finally decided to get it towed okay. then when while we were waiting the mechnic said he could the job now $200. i found the two hunderd and as we were waiting for the cash app. alan showed up and stold my car back. allowed by police. after i came up with the money to fix something that legally he was responblie. i had a warrenty and a lemon law. i wanted and neeeded it to work that after non. not only out a car on mothers day but yet also a job. thanks again alan rosen you fake con artist i believed and trusted in you. such a ytpical man took mhim for his word

From the owner: We have been serving Lockport and the surrounding WNY areas with quality used vehicles for over 33…read moreYears.. We specialize in financing - subprime lending is available and all types of credit are welcome. We CAN get you approved when others cannot. We are a family owned and operated business, and when you are here you can expect to be treated like family too. Stop in today to see our great selection of vehicles.. Located on Transit Road in Lockport directly across from the Lockport Plaza. Trade-ins are accepted.

I purchased an automobile at Best Buy Auto Sales and am very pleased. I looked over the lot at…read moreleast three times. I kept going back to the same car and finally took it for a ride. He prepped the car and I picked it up within two days. This was a year ago. Still pleased.

My husband and I bought 2 cars off of them...both them had the tranny go out within the first 6…read moremonths. 1st car we paid them over an extra 2 grand to put a used transmission in...after the first year that car wouldn't even pass inspection without 4k worth of work. So we traded it in to them to get another car. then yet again 6 months in the transmission went on that one...they weren't willing to help cuz it was covered by Fords warranty....which is 3 to 4 months backed up on parts....they weren't willing to work with us due to in order to fix it we would have to pay an insane amount of money to rent a car while it was out of commission for 4 months on top of paying our payments to them. So we went and got another car from an actual dealership and told them to come get the car we were done with dealing with them and were surrendering it. They sent a tow truck out to get it, which is exactly what we told them to do. except for the part of the letter saying " we were surrendering due to our inability to continue making payments and if we wish to bring our account current we could stop this process".. we only owe yall last weeks payment and this weeks since it shit the bed last week..a whole $170...like plz we told yall to come get it cuz we got 2018 Subaru Impreza Sport with only 55k on it for 20k with a hell of a lot lower interest rate when we were paying 12k for a 2015 Ford Focus with 111k through yall that broke down with in first 6 months.....we could still make the payments but why would we continue to make them to a company that sells shitty broken down cars. Get the hell over yallselves. FYI...I work in the repossession field so I know how voly surrenders work....interest doesn't continue to accrue....u sell the car at auction and it takes off the balance of the loan...nice try with that one guys..... I would steer clear of this company at all costs. They buy lemon cars cheap and sell them for 3 times what they are worth and prey on ppl who have no other option...guess what guys we did have other options...and we chose them over ya'll.

Bought a vehicle from this business within three days had it back in the shop and it's been on…read moregoing problems since the day we bought it No matter how desperate you are for a vehicle do NOT go there unless you want to be ripped off!! Gave one star because I had to, to be able to post to warn others

I had an absolutely amazing experience here! They made it so easy to buy a car. I couldn't…read morerecommend this place enough! Ryan Kowal (Sales Consultant/Car Sales Division) was so great! I appreciate his genuine dedication to help me find the perfect vehicle. Also Dave Hammond (Customer Experience Manager)! I couldn't be more happier!

I rented from the enterprise on fairmount ave in Jamestown ny they quoted me a price of $1600 for a…read moremonth rental fro a outback intermediate suv they charged me $1986 and claimed that the taxes for the Month were almost $400 even tho online the taxes per week are $66 making there math off by $136 and never returned my $200 security deposit so they took me for about $350 this is after renting from them for the past 6months a month at a time Adam the manager is a complete fraud and will lie and make up bogus charges to fit a botched contract rent from someone else if at all possible

STAY AWAY ! By far the absolute WORSE customer service in any car dealership I've ever been to,…read morespecifically referring to the service dept. Keep in mind I have purchased 3 vehicles from this location over the span of 10 years. Each year this place gets worse and becomes more corporate. In return you as the customer become just a number. Where do I even begin? The absurd charges, zero personalities, nastiness, not willing to work with the customer? The downfall to this place is when Joe from service was either fired or quit (still a mystery). That guy knew how to treat customers properly. Let me give you a few examples. I watched an elderly man who JUST bought a vehicle come into the service dept to ask some questions about the infotainment and emergency assistance features in his new car after he was a bit confused on how certain things worked. The service dept had the audacity to tell this gentleman he could book an appointment and there would be $100 charge. WTH?! Beware that they charge "lift fees". Over $100 just to put your car on a lift and nothing else? So you just bought a $30,000 vehicle and they charge a lift fee? Zero accommodations for repeat regular customers. I personally had a check engine light on and needed an inspection and oil change. Was told at the time of my appointment they can't do the inspection due to the check engine light and I'd need to reschedule. There next available time was a month and half away which by then my inspection would be overdue. I was told they would immediately scrape my sticker off and I could rent a car at my own expense or drive the vehicle home without a sticker if I couldn't afford the repairs. They had zero idea if my car would be safe to drive until then. Offered no advice. They apparently had no time at all to run quick diagnosis that I was willing to pay their $250 fee for just that. They needed a month and a half. Really ? They were rude with an attitude and offered zero options or help going forward. This is NOT how I remember the service dept when Joe was there. You would think after spending tens of thousands of dollars they would be willing to accommodate a repeat customer. Now they created a disgruntled customer who will never buy another vehicle from them again. In fact I will do everything in my power to steer hard working people in the community away from this dealership. If you want exceptional service and feel like you're being treated like a human being and not just a number try visiting Mike Barney Nissan where Joe is currently employed in the service dept. If you want to stay local, Heinrich Chevrolet offers exceptional customer service. You'll get the service you deserve !!

Just bought a new car from there today ! Everyone was super…read morenice and helpful ! They really made this process great and I'm thankful I went there !!

We have purchased our last 3 cars from here, they have been amazing. Low mileage, great price, VERY…read morereliable cars. I just recently purchased a Jeep from them, amazing features and a seedless process! Highly recommend!

Great car so far no complaints not pushy and has a nice…read moreselection of cherry cars to pick from at better prices than the big box places. There is a reason this guy's been in business for like 30 years ! i will be back thats for sure ....

went there this morning for an inspection. The guy was very nice and brought my car right in. I…read morewasn't there long. It's not the first time I have been there. I took my sisters car for an oil change on Christmas Eve. So I decided to bring them my car and my business. First impressions are everything and the guy that took care of me both times was awesome

We have a van and a car, and go here for almost all our repair needs. Mo has been awesome and very…read morehonest when he is able to fix things for both our vehicles, we recommend - 5 stars here