i would give alan rosen and nickle city - negative stars. i plan on suing him, not only that but i…read morehave taken my story the our news outlets, and social media. here is my legit story from this con man. do not i mean seriously do not go to this guy. im traumtized by the exsperience. on 05-10-24 i got dropped off there with a high exspectation to leave the lot with a car. he is so good at first he took great care of me. i gave him $390 down he lied to the lien place stating i gave him $1000. i had to make two other seperate $305 payment to alan to make up for the thousand down he said. i was beyound greatful. he even allowed me to use to the car to run back and fourth to my house twice while we worked out what i needed to be able to getter done while i was test driving the car back and fourth i noticed the brakes on the right and back seemed bad. he reassured me that it would be taken care of at inspection, before pick up. i neeeded more help when it came to insurance so we did not finch the deal that day. at 9:30 am saturday 05- 11- 2024 i showed up with the proof of insurance needed to get the car. but after another 3 hours my insurance was a mess. alan was so kind to help me out with the declartion deductable, i was finallly offf and away to work. i'm a deliery driver so my car like most is there souce of income. on mothers day in the we am like 8:30 when i was leaving for churh the back right tire locked. i called alan and he stated "take a hammmer to the drum back on it till the brakes realse and drive back words. this lead to smoke and burning out the tire and caused the neighborhhod to come check it out. i called again he stated to contuine doing that till it released. in the mean time a nys aouthoried car inspector who happen to be my neighbor came to the rescue. he was able to get to the root of the problem. it needed new brakes and drums. after asking for more help from alan where this call was less then friendly on bboth parts. he finally decided to get it towed okay. then when while we were waiting the mechnic said he could the job now $200. i found the two hunderd and as we were waiting for the cash app. alan showed up and stold my car back. allowed by police. after i came up with the money to fix something that legally he was responblie. i had a warrenty and a lemon law. i wanted and neeeded it to work that after non. not only out a car on mothers day but yet also a job. thanks again alan rosen you fake con artist i believed and trusted in you. such a ytpical man took mhim for his word

From the owner: We have been serving Lockport and the surrounding WNY areas with quality used vehicles for over 33…read moreYears.. We specialize in financing - subprime lending is available and all types of credit are welcome. We CAN get you approved when others cannot. We are a family owned and operated business, and when you are here you can expect to be treated like family too. Stop in today to see our great selection of vehicles.. Located on Transit Road in Lockport directly across from the Lockport Plaza. Trade-ins are accepted.

This place is horrible!!! mike will lie to you, scam you, sell you a vehicle knowing it has all…read morekinds of problems and then refuse to fix it. He is a a scumbag ! Do not trust him. His vehicles are junk!!!

The worst place...total rip off. This place committed fraud against my insurance company, by…read moreclaiming, the door on my car was damaged, when he repossession it. He lied just to get all of $600, from my insurance. Not to mention he never fixed the problem with my car. my car stayed in the shop, every other week for 4 days a time, never fixing the problem. The payments was high and car over priced , but I needed a car. All I'm saying is byers beware, this place got game, and will play you for your money.

Unfortunately they kept my $200 deposit after I changed my mind about a vehicle, despite their…read morecontract mentioning a get a refund. Here's my video review: https://youtu.be/ip4U8YkJhrg

Bradley's Auto Place carries a great selection of pre-owned vehicles. It is a family owned and…read moreoperated business. There website is updated daily with new inventory, as a mater a fact we went on Saturday in the snow storm and put a deposit on a GMC Jimmy and by the time we got home the Jimmy was already off their inventory list. I have to say they offer exceptional customer service. Extended Warranty Program was included in the purchase price of my 2001 Jimmy with emergency road service plan. I did not have to use it but they offer a credit approved program for good, bad, and no credit. I would recommend if you are in the market for a used auto check out Bradley, I am so glad I did.

They don't treat people fairly. Last week got a quote from service technician to do work schedule…read morethe appointment service tech put in fill today can't find file double the price service. Since I didn't get a copy they refused to do it can't find file pour dealership

This is an update on my review on 01/06/2025. Mike Smith…read morecontacted me a few days after my original review and put me in touch with the new body shop manager. This just so happened while a snowstorm hit Niagara & Erie County. There was a shakeup in the Bodyshop during this time and I still couldn't get my Buick into the shop. Three weeks later they got me in and gave me a 2025 loaner vehicle which was really nice vehicle, a Terrain Elevation. It didn't have all of the features as the Buick Envision but it would be a vehicle that I'd recommend to anyone considering it and would think about the Terrain if I needed another vehicle. Kyle in the Bodyshop did an excellent job getting my Buick looking brand new again. I am happy to know the Bodyshop is back to running with competent workers. Thank you to all who got this issue resolved. I will post before and after photos when the weather warms up some.

They never add points to our profile. And they don't care when you tell them the points don't show…read moreup. Their service department is soooo slow. Everything is at least an hour and a half wait. Even a simple inspection. Leon is pretty awesome and I hope he goes to a better dealership.

This negative review has nothing to do with service representatives…read more My issue is with management. When I purchased my Trailblazer, there was a nick in the windshield. I was advised it would be resolved. It wouldnt be noticeable. All that was done was liquid squirted into the nick, and it still looks like a damaged windshield. I have been a customer of Heinrich for over twenty-five years and have purchased many vehicles. I have referred many customers. I have given them many glowing reviews. They feel as long as the nick isnt on the driver's side it isnt an issue. I feel if I spend over 25K on a vehicle, I should get a vehicle without a damaged windshield. It's a small spot but the way management handled shows no loyalty to long term customers. I will continue to use their service department but this will the last vehicle I will purchase from them. Buyer beware. It's a sad truth.

I purchased an automobile at Best Buy Auto Sales and am very pleased. I looked over the lot at…read moreleast three times. I kept going back to the same car and finally took it for a ride. He prepped the car and I picked it up within two days. This was a year ago. Still pleased.

We had a very good experience purchasing a new Toyota RAV4 from Basil Toyota. I helped coordinate…read morethe purchase for my parents, and the process was straightforward and respectful of our time. Cole Murrell was great to work with. He was responsive, patient, and never pushy. He explained the pricing and paperwork clearly, followed through on what he said he would do, and made sure there were no surprise add-ons or pressure. That made the whole experience much less stressful. The trade-in process for an older vehicle was handled smoothly, and my parents felt comfortable and confident throughout. They plan to continue servicing the vehicle at Basil Toyota, which says a lot about the trust built during the purchase. I would definitely recommend Basil Toyota, and especially Cole Murrell, to anyone looking for a professional and transparent dealership.

Basil continues to prove going above and beyond all these years. Tyler and Patrick were absolute…read morerockstars in helping me get into my new car. Basil has been helping my family for generations and I'm so happy to know that through how many decades, their customer service and family attitude to help people still persevere over the rest! From the messaging them about it their cars available on site, the person answering the phone, the salesman to the financial person my experience was beyond.

My husband and I bought 2 cars off of them...both them had the tranny go out within the first 6…read moremonths. 1st car we paid them over an extra 2 grand to put a used transmission in...after the first year that car wouldn't even pass inspection without 4k worth of work. So we traded it in to them to get another car. then yet again 6 months in the transmission went on that one...they weren't willing to help cuz it was covered by Fords warranty....which is 3 to 4 months backed up on parts....they weren't willing to work with us due to in order to fix it we would have to pay an insane amount of money to rent a car while it was out of commission for 4 months on top of paying our payments to them. So we went and got another car from an actual dealership and told them to come get the car we were done with dealing with them and were surrendering it. They sent a tow truck out to get it, which is exactly what we told them to do. except for the part of the letter saying " we were surrendering due to our inability to continue making payments and if we wish to bring our account current we could stop this process".. we only owe yall last weeks payment and this weeks since it shit the bed last week..a whole $170...like plz we told yall to come get it cuz we got 2018 Subaru Impreza Sport with only 55k on it for 20k with a hell of a lot lower interest rate when we were paying 12k for a 2015 Ford Focus with 111k through yall that broke down with in first 6 months.....we could still make the payments but why would we continue to make them to a company that sells shitty broken down cars. Get the hell over yallselves. FYI...I work in the repossession field so I know how voly surrenders work....interest doesn't continue to accrue....u sell the car at auction and it takes off the balance of the loan...nice try with that one guys..... I would steer clear of this company at all costs. They buy lemon cars cheap and sell them for 3 times what they are worth and prey on ppl who have no other option...guess what guys we did have other options...and we chose them over ya'll.

Bought a vehicle from this business within three days had it back in the shop and it's been on…read moregoing problems since the day we bought it No matter how desperate you are for a vehicle do NOT go there unless you want to be ripped off!! Gave one star because I had to, to be able to post to warn others

First time customer. 2017 VW Jetta. Brought it in to have looked at for a self diagnosed issue…read more Everyone is really nice. Got a very quick appointment to look at car for a potential estimate. What I like best is the honestly. They were extremely up front with me and explained everything clearly and politely. That's uncommon these days. Pricing is very fair for the expertise you get with foreign and domestic vehicle repairs. Anyways I would recommend. Stay away from the stealerships !

Review for Housel's- I've been a loyal customer of Housel's since we moved to Lockport over 20…read moreyears ago. I tried a different mechanic once and never again. Housel's is a family-owned business, and they've always treated us with honesty and fairness. They've helped me maintain my 2012 vehicle, and thanks to them, she's still going strong! It's rare to find a mechanic you can truly trust, but Housel's has earned that trust time and again