My very young (30 yr old) friend was suddenly carless when a driver ran a red light and clobbered…read morehis 2004 Chrysler 300. He turned to me because I know a lot about cars and he trusts my opinion. A few months ago, used cars were in short supply. Now, there is plenty of inventory. My friend did not want to purchase from an individual owner because he worried that if something went wrong with the car right away, he would have no recourse. I thought that was smart of him. My friend spent hours searching the internet for a car. He lives in Lockport and works in Tonawanda, and wanted a Subaru or other 4wd car to make things safe for his commute. Another smart choice on his part. We went to two Lockport car dealers and test drove 4 cars there. Then I drove him to TwinTon. My friend had found a Subaru and a Toyota, both 5-speed cars, which he wanted. We were greeted by one of the two brothers who have taken over this very long-standing dealership. Chris was our sales person. He let my friend test drive both cars he was interested in. Both were excellent, but the Subaru was the winner. It had brand new struts, rode like a dream, and had lots of power. The asking price was very close to the Kelly Blue Book value, which seemed reasonable. There was some heavy wear and tear on the driver's seat, for which we asked for a little better deal. Chris agreed. Chris made sure the car was clean and had a missing fender liner installed as we waited. They took care of registering and inspection right there on the spot. No financing was involved. The entire transaction went smoothly. There's a 30-day 1,000 mile warranty. It's been almost a month, and so far no major glitches. My friend absolutely loves his new car. I don't think we could have asked for a smoother, nicer transaction. BTW, the dealership is now run by two very nice brothers and their mom. Their grandfather was there, too. This is the opposite of a fly-by-night operation. This family has been in business now for generations!

We bought a 2006 Chevy colbalt for my son and I have to say the family is awesome. Any issue they…read morestand behind there cars. The turn around was literally 24 hours. I would recommend any one to buy a car from Twin Ton.

A relative loaned me his Buick Lacrosse that he bought at David…read more 1. I couldn't find how to open the Gas Tank ! (No button inside Car) 2. The 2nd Key Fob wouldn't work!?! I stopped in The Dealership & a fellow named SEAN in the Service department went out of way to show me how to open the Gas Tank (You just press in to Open it lol He also diagnosed the newer Fob. All it needed was a new Battery. I'd like Sean's bosses to give him an "Atta Boy" for his superb service!

One can get similar deals on new and used cars at all dealerships. It is the service department…read morethat makes a difference. The service department at David Chevrolet is excellent. Ask for Sean Polley if he's available because he will explain everything to you, show you the worn or broken parts, show you pricing options and will tell you straight what you need versus what can wait a little bit. Most service people are trained to upsell you. I was given honest advice, which I appreciated very much.

These guys are amazing here! I own a BMW and I usually take it to Towne BMW but it was getting to…read morethe point where every time I took it there it was a 4-5k bill for any little thing because of the price of shipping the parts and then the crazy hourly labor rate. I took my car to these guys and Towne Had quoted me 13k to fix what was wrong with my car and then told me they had great deals and they could just get me into a new BMW. I wasn't in the market for a new car and I didn't want a car payment. So I decided to take my car to these guys and they fixed what was wrong for 4K instead of The 13 I was quoted at Towne. They are super honest and reliable!! They explained everything and even showed me every little thing that they did! I'm very thankful and now I only take My car to them!! They never let me down and are always honest and upfront about everything!!

Good job fair price got car in quickly and got it repaired quality work and used oem partsread more

I brought my 2010 SRT Challenger to Northtown Dodge with 11000 miles on it. The car over heated…read moreand I was stranded on the Highway. They checked it out. Told me I needed to replace the electric fans. Motors seized. Recommended aftermarket Fans. Then it was wiring harness for fans, then TPM. After I received the car back my turn signals were not operating properly. Flashing erratically. Was told it is probably my bulbs. Checked bulbs. None are out. Took it back. Replaced TPM again. Still malfunctioning turn signals. Was told " I wouldn't worry, they work good enough". Until I can't pass inspection in my state. I never had issues with my turn signals until Northtown Dodge repaired my vehicle.

I'd probably move on from Joe in service if I were you. I brought a vehicle for moisture in the…read moretaillight that was covered under warranty. After 4 days of leaving it there in 90 degree heat he said it dried up and all set- when I asked if they could actually repair it he told me "Bud, it's porsche, not me, but if I want to pay for it sure". So nothing at all was done- this is when Joe text me the following day and told me to come pick up my vehicle, which we did- then about an hour later I received a text that if we don't pick it up by the end of the day, he was going to dump it off at the dealership across the road.I can't wrap my head around a company like Northtown treats people this way.

The place to go for excellent customer service and actually getting to be treated like an adult. I…read morehad a LS3 engine swap installed in my Camaro and Brett and Christine answered every single question i had to alleviate any worries about upgrading my vehicle and getting the most bang for my buck. It was stored in pristine condition and when the job was done they even washed and waxed it for me! I am always blown away at how they treat their customers and the level of detail to make sure i am satisfied throughout the entire process. Sending photos, videos, and offering suggestions based on my needs taught me things about cars i never knew. My wife and i bring our daily drivers and our muscle cars here for the last 9 years. I will never go anywhere else and i have referred several friends and family who are also happy at Birdie's! Thank you Brett and Christine for your hard work and professionalism. Wayne

All other mechanics should follow their lead. I have had everything from engine swaps to…read moretransmissions installed to oil changes and brakes. You are made to feel 100% appreciated by giving them your business and not made to feel like a pay day. Their work both in the garage and the office is top notch. Always straight forward and honest about the work they perform. Not to mention this is by far one of the cleanest and most organized garages I have ever been to.

Actually was quite something because I got a friendly phone call when I showed interest in selling…read morethem my car or trading it in. I decided to sell it outright and they held the offer that they quoted me and had a check ready for me when I arrived. Then, they called me an Uber to take me back to where I needed to go. Thank you, Ryan and Paul!

I listed my car for sale and the manager reached out saying they were very motivated to buy the…read morecar, as the owner was very interested in it personally. I sent a video highlighting defects and told them the car needed work however, I reflected that in the asking price. I asked for honesty in the offer with all things considered, as I wanted to ensure before making the drive out it wouldn't be a waste of time. I was then told they'd get me close to my asking price. I show up to the dealership (over 30 minute drive from my house) just to find out the gentlemen who I had been in contact with left the dealership for a hair cut. I was then greeted by his "partner". I gave them the keys and waited there an hour before getting any information about what they were doing with my car. The "partner" came back with my keys and a laundry list of things they said the car needed (as I had stated it was far from perfect). He then proceeded to offer me half of my asking price. Waste of time and gas. Beware. Trained weasels.

INSPECT VERY CLOSELY!!…read more We purchased a used vehicle from here in the winter. The description online said "zero rust." When we looked at the vehicle, there was some rust but nothing major. We traveled 10 hours to get it so we took it. After 2 car washes in 2 months CHUNKS of the paint came off and showed major rust spots (see photo). We were able to get under the truck and the box is near rusted out as well. So bad that it will need to be replaced. The area on the outside where the picture is from was painted and blended in so we'll that we couldn't even tell. The other side is just as bad along with other areas. Other than that the price would have been fair.

The owner is very good with his customers, takes his time to show you the campers inside and out…read more Answers any questions you may have and is very knowledgeable.