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    The Auto Store

    2.3 (3 reviews)
    Closed 9:00 am - 4:00 pm

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    12 years ago

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    7 years ago

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    12 years ago

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    Quality Car Connection

    Quality Car Connection

    1.5
    (6 reviews)

    Bought a 2002 ford explorer in 2009. It still runs great these guys helped me out when I had bad…read morecredit. For some reason yelp thinks my review shouldnt be recommended not sure why. I bought the explorer in 2009 and it still runs great. Ive had some issues come up from normal wear and tear (ball bearings replaced a few old hoses etc) but overall this vehicle has run great. Most of the issues I have had have all been factory defects common with my vehicle. Like I stated before i had terrible credit, yet got financed on a high interest rate and built my credit back up. People always take a car to a mechanic to get it checked out before buying. This is common sense. The man that sold me this suv allowed me to take the truck for a whole day just about to make sure it was in great condition.

    I purchased a 2010 Hyundai Sonata in November of 2014. I have had the car less than 2 months and…read morethe following things have occured: The radio in the vehicle does not work and they have given me the run around about replacing it. Last week the rear brake pads completely went out after only having driven a few thousand miles and this week the Ignition Switch is bad and has cost me $ 335.00. The extended warranty covers nothing and I figured that due to the car being less than a few months in my possession that they would want to help and save face from all of these problems I have had. NOPE. NOTHING. Too bad. Not their fault. Now with their responsibility not being to replace everything that goes wrong in a vehicle, I can understand - but given that the vehicle has only been mine for 60 days, you think that they might just maybe want to save a little public condemnation and public relations issues by at least offering to pay for half of the repair. NOPE NOTHING. Not their problem. So with that said, I have no choice but to tell the truth in my dealings with them. They told me to say that I put 3,000.00 down when I only truly put 1,500 down so that they could skate through the acceptance. They are almost never available for issues and when they are it's rushed and inconsiderate. And given the above list of issues, I would strongly recommend to anyone that when they see the sign for Quality Car Connection that they not walk but run in the opposite direction as fast as possible. Shady as hell.

    Lake Motor Group

    Lake Motor Group

    1.7
    (6 reviews)

    This is for Lake Motor Des Plaines, IL. They will NOT allow you to bring their used car to a…read moremechanic and will only allow Lemon Squad to look at car! Huge red flag--will never buy from them!

    We called ahead to come look at an Audi they had available. The online listing stated in the…read moredescription that there was financing available through the dealership for this car. We arrived and were not greeted directly, nobody asked our names or shook our hand. The gentleman named DJ that took us for a ride did not have great manners. Although he was knowledgeable enough about the car, he only let us drive a block down the road before telling us to head back. When we arrived back, DJ disappeared to go do something else. We were the only customers at the dealership at the time. We were very interested in buying the car. We came inside and sort of waited around for someone to maybe check with us/help in any way. This did not happen. We started to walk out to talk privately and they just said "by have a nice day." Finally I asked what we can do to further this buying process (the entire time I felt like I was doing their job. Honestly the whole experience was an embarrassment to the sales industry). The lady said yes what can I do for you. I chuckled and said is there someone we can talk to about numbers.... Then to my surprise the lady at the desk said she was the sales manager (never gave us her name or asked our names. I think her name may be Vera). She was not willing to negotiate whatsoever and seemed to not care if we walked out of the door. Did not even have the courtesy to go into an office so we could sit down to talk. Barely made eye contact. She told us then that we could not finance with them because the car was too old. Did not offer any help with alternative financing options. So essentially false advertisement on their website and what was discussed over the phone. Overall, not a professional business and underserving of any business from anyone with any amount of self-respect. Car was filthy upon arrival even though we called days ahead. No follow up calls. Nothing. Just a sad establishment that I am beyond perplexed is able to stay in business.

    Garber Chevrolet

    Garber Chevrolet

    2.8
    (80 reviews)

    We had our car in for a check engine light that said transmission control module after 3 weeks and…read more$2200 dollars they said it was fixed when we picked it up The engine light was still on we reported it to them they said drive it for a couple of days we drove it for a week and a half light was on the whole time we took it back After 4 days they sent us an email stating it now needs an alternator for $1500 more Without even fixing the original problem that we paid for the light is still on with the same code We brought it here thinking the dealership should know the most about the car being a Chevy Were we wrong so after paying $2200 to fix a problem the problem is not even fixed They never offered us a courtesy car when they had our car over 3 weeks I would give them no stars if possible Do not use their service depa

    This is the second time that this dealership has come to my rescue. I carelessly did not publicly…read morethank them the first time, though I certainly should have--I meant to. I just kept putting it off. But they took care of several things on my car and even found, on the computer that one of the problems was still covered by insurance! Imagine my surprise that I was not charged for it! This time it was new tires and new brakes. Both times they treated me and my son with such personal service.Charlene Newton is the wonderful lady who constantly told us what was needed and answered all questions. The personal service was impeccable--and appreciated. We definitely will be back if needed.

    The Auto Store - car_dealers - Updated August 2026

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