Bought a 2002 ford explorer in 2009. It still runs great these guys helped me out when I had bad…read morecredit. For some reason yelp thinks my review shouldnt be recommended not sure why. I bought the explorer in 2009 and it still runs great. Ive had some issues come up from normal wear and tear (ball bearings replaced a few old hoses etc) but overall this vehicle has run great. Most of the issues I have had have all been factory defects common with my vehicle. Like I stated before i had terrible credit, yet got financed on a high interest rate and built my credit back up. People always take a car to a mechanic to get it checked out before buying. This is common sense. The man that sold me this suv allowed me to take the truck for a whole day just about to make sure it was in great condition.

I purchased a 2010 Hyundai Sonata in November of 2014. I have had the car less than 2 months and…read morethe following things have occured: The radio in the vehicle does not work and they have given me the run around about replacing it. Last week the rear brake pads completely went out after only having driven a few thousand miles and this week the Ignition Switch is bad and has cost me $ 335.00. The extended warranty covers nothing and I figured that due to the car being less than a few months in my possession that they would want to help and save face from all of these problems I have had. NOPE. NOTHING. Too bad. Not their fault. Now with their responsibility not being to replace everything that goes wrong in a vehicle, I can understand - but given that the vehicle has only been mine for 60 days, you think that they might just maybe want to save a little public condemnation and public relations issues by at least offering to pay for half of the repair. NOPE NOTHING. Not their problem. So with that said, I have no choice but to tell the truth in my dealings with them. They told me to say that I put 3,000.00 down when I only truly put 1,500 down so that they could skate through the acceptance. They are almost never available for issues and when they are it's rushed and inconsiderate. And given the above list of issues, I would strongly recommend to anyone that when they see the sign for Quality Car Connection that they not walk but run in the opposite direction as fast as possible. Shady as hell.

Adding to previous review... Bot another car through Kirk at…read more45th St Motors and continue to be impressed with the quality of vehicles he has and what a consummate professional he is and transparent with all aspects of the transaction. Highly recommended to all.

This car dealership made the buying process comfortable for me. Their prices are great and the…read morestaff really works to meet your needs with no pressure. Check out thier inventory online. You will not regret giving this dealership your business.

They got my parents a car my brother a car, mines unfortunately broke down a bit so wanted a new…read morecar, tm and his other co workers didn't stop helping us out till we left with one of there's car!! the best stop so far to look for a car

I would not recommend buying a a Vehicle from this place I purchased a 2020 Tusan from this…read moredealership made downpayment got insurance that smart buy recommended. Two weeks later told me to come back in to sign more paperwork.(which I did) as I'm waiting to sign whatever paperwork that was needed,they told me to come back tomorrow so that they can change the plate . By the time I got home my car was no longer by my house . I called the broker who I went through to get the vehicle and he informed me that they had repossessed it without any explanation. The broker talk to the owner the next day and he said it was a miscommunication but I did not get the car back.

BUYER BEWARE! - Take you business elsewhere, these people are shady and borderline scamming…read more Went to check out a rare spec BMW they had listed as "Excellent condition" at a good list price. Photos and walkaround video showed the car to be clean with some cosmetic damage, but otherwise it was advertised as "Runs and drives great!" and "Blistering turbo performance." Upon arrival, the car was in much worse shape than the listing showed. The salesman grabbed the key, and turned the car on and allowed me to inspect it before driving. The brakes were in need of replacement, with grooved rotors and pads with less than 50% life. Completely rusted out as well. The wheels and entire suspension system were heavily corroded and rusted. The car has budget-brand winter tires installed, which are grossly unfit for a performance sedan. There was also significantly more cosmetic damage than the listing showed. Under the hood, the engine bay was also corroded and rusting. The belt tensioner was loose and tired, causing the tension on the belt to bounce. The crank pully/harmonic balancer was also wobbling very concerningly. The engine block was coated in corrosion. There was evidence of someone trying to hide an oil leak because only certain obvious areas were clearly wiped off. (Suspicions confirmed later when the engine got up to temp and started burning off the oil. The car was smoking like it was on fire.) The O2 sensors on the cat looked extremely poor. With my initial inspection raising concerns, we began our "test-drive." The salesman rode along and was rushing us through it. We maybe drove the car 3 miles TOPS before his constant insisting to return to the 'dealership' became obnoxious and we returned back. Driving the car, I immediately knew something was up. I have owned and built several N54/N55 engines and BMWs. There was a very obvious lack of power, and the motor sounded choked out and tired. The engine had not even reached operating temp before we returned. Once we parked the car, the salesman hurriedly asked for the windows to be rolled up and for the key before rushing back into the office. I remained at the car and did not shut off the engine because I wanted to run some diagnostics. Not even 10 seconds after the salesman ran away, the engine bay starting bursting with burned oil smoke. Far more than normal for these engines. This was a LARGE ammount of oil leakage being burned off. This directly points to gasket failure: Valve cover, oil pan, oil filter housing - well known maintenance items for these engines. At this point, I plugged into the car with MHD and read the DME codes. LOL. There was obvious evidence that someone had tried clearing the codes, but MHD being the best for a reason, found all the dirty little secrets. Let me list them off: 135808/A08 - Valvetronic servo failure 108001 - IAT sensor short circuit 108010 - IAT malfunction 108932 - MAF/IAT Sensor group Error 180001 - Catalytic converter below efficiency limit; 02 sensor failure or Catalyst failure 1FB301 - Engine overheated! 20A701 - Coolant pump speed outside of tolerance 20A703 - Engine cooling system; component protection; LIMP MODE 21A023 - Combustion engine: Unsuccessful start or engine stopped without driver influence. Quite an impressive list they were trying to hide. With the water pump failing/failed, the ECU in reduced-power/limp mode, history of engine overheat, failed catalytic converter and/or O2 sensors, failed Valvetronic servomotors, short circuited IAT/MAF sensors, and massive oil leak... this car can not be considered "excellent condition" in any sane persons mind. After taking a screenshot of the list, I turned the car off and went inside to find someone to talk to. When asking for a cash price they stated the car was accurately priced at $9,995 and offered a 100 dollar discount. I told them about my findings and said I wouldn't offer and more than $5,000. Based on their demeanor, they acted like they knew full well the problems with the car and were mad that I caught them lying. Overpriced clapped out POS. This is fraud. For those who care: I am a licensed and certified Commercial-Industrial field mechanic with 8 years of experience, and my Fiancé works at Lexus. We are members of the largest car club in Northwest Indiana, and have built and modified countless vehicles.

Sold Me a Tesla With Hidden Battery Issues -- Please Avoid This Dealer…read moreI purchased a Tesla from Lake Motor Group while living in New York after they assured me over a video tour that the car was in good condition. Upon delivery, I found the tires needed replacement (over $1,000) and the interior had a strong cigarette odor. Within just a few months and under 5,000 miles of normal use, the car suffered battery failure. After speaking with Tesla technicians, I learned that the seller had cleared or hidden existing battery error codes -- issues that only became visible after a software update reset them. This is comparable to rolling back an odometer or clearing a check engine light, and strongly suggests they knew of the battery problem before selling the car. When I contacted the dealership, they denied responsibility and referred to the "as-is" paperwork they make every buyer sign. During my complaint to the Attorney General, the dealership initially offered to buy the car back, but later withdrew the offer, claiming the "market value for Teslas had changed." Through this process, I also discovered that they had purchased the car at auction, raising serious concerns about vehicle quality and transparency. I have emails, photos, and documentation supporting everything stated here and am happy to share them with anyone considering a purchase (contact: thereisantimony@gmail.com). I've spent months trying to reach a fair resolution without success. My warning to others: Be extremely cautious. In my experience, Lake Motor Group sold a defective vehicle, avoided accountability, and prolonged communication until I had no practical recourse.

I can't say enough good things about this shop and its owner. Nash was incredibly kind and went out…read moreof his way to help me with my foreign car, which isn't always easy to find service for. The work was honest, straightforward, and clearly done with care. On top of that, the shop itself is spotless and well-organized. It's rare to find this level of professionalism and genuine kindness--highly recommend.

Awesome place, did a great job on my car and they are so friendly, highly recommend this place if…read moreu need a car repaired.

Overall, a good job! In and open pretty quickly. Communication could have been better.read more

excellent and fast Service! video inspection of my car was great letting me know everything was ok…read more:)

Very professional business. Their service department is top notch but not cheap. You get what you…read morepay for.

Be mindful getting a vehicle from here, check around other gmc dealerships 1st. They are a free…read morestanding dealership so they pretty govern therselves, prices on repair, labor and surprise work you need done. I recently went in for a 80$ oil change and ended up spending over 420$ for a battery, with almost 300$ still needed for a wiper blade and two air filters with labor. Check around 1st before you make the same mistake i did.

This is the second time that this dealership has come to my rescue. I carelessly did not publicly…read morethank them the first time, though I certainly should have--I meant to. I just kept putting it off. But they took care of several things on my car and even found, on the computer that one of the problems was still covered by insurance! Imagine my surprise that I was not charged for it! This time it was new tires and new brakes. Both times they treated me and my son with such personal service.Charlene Newton is the wonderful lady who constantly told us what was needed and answered all questions. The personal service was impeccable--and appreciated. We definitely will be back if needed.

We had our car in for a check engine light that said transmission control module after 3 weeks and…read more$2200 dollars they said it was fixed when we picked it up The engine light was still on we reported it to them they said drive it for a couple of days we drove it for a week and a half light was on the whole time we took it back After 4 days they sent us an email stating it now needs an alternator for $1500 more Without even fixing the original problem that we paid for the light is still on with the same code We brought it here thinking the dealership should know the most about the car being a Chevy Were we wrong so after paying $2200 to fix a problem the problem is not even fixed They never offered us a courtesy car when they had our car over 3 weeks I would give them no stars if possible Do not use their service depa