I moved to Green Bay about a year ago and was very excited about The Attic because it was close to my house. I've reattempted this shop over and over again in hopes that something will get better. ALAS. Let me begin with the positive aspects of the The Attic. Great atmosphere! I love the books and the large chess set. The shop is cozy and has a great vibe. I LOVE the selection of teas available and have enjoyed sitting in with a pot during the cold winter. I have, however, been repeatedly disappointed by the customer service from the baristas at this location! No smiles, no personality, no concept of pleasing the customer. For example, I ordered a latte with honey and was responded to with "you put the honey in yourself." It wasn't that I minded to put the honey in myself, but rather the snotty attitude I repeatedly get from the baristas (plus I could see a bottle of honey sitting next to the espresso machine so it wasn't out of her way to at least OFFER to put the honey in). I realize I sound like I'm making a big deal of a small situation, but it's been a build up of multiple interactions over time. Another example occurred when handing the $1 tip to the barista and receiving a reply, "the tip jar is right in front you, miss." WELL, maybe I'll just keep the dollar then with that condescending reply. And I wish I could say this was just one person, but it's all of the baristas I've encountered (which is what prompted me to write this review). I just wish that at least one person who worked there acted like they wanted to be there, or even that they wanted ME as a patron. I feel like the baristas are annoyed to be serving me when I go into this shop, and who wants to give their money to a place that makes you feel like a nuisance? It is a huge shame, because the shop has so much potential. The quality of drinks is mediocre and vary from barista to barista. I typically drink lattes with no flavor, so if a shot is burnt it really ruins the drink. The milk is not frothed properly and typically has large bubbles in it when it should have very small bubbles to constitute the foam. There are a lot of youtube videos demonstrating how to get proper foam, and I recommend the baristas at this shop check them out, because I'd really like to go to this shop and enjoy a latte. The tea and here is great, and the drip coffee is decent. read more