The staff was helpful and knowledgeable. I will definitely be back for other aquarium and fish needs

I purchased Amano shrimp from this store recently. The shrimp were very small/juvenile (around half an inch), but were sold at standard adult pricing. Unfortunately, a couple of them did not survive within a few days of being introduced to a stable, cycled tank. The staff were polite, but I do think clearer separation between juvenile and adult livestock would help customers know what they're getting. I also noticed a few similar reviews mentioning livestock losses, which matches my experience. Overall, the store has a good selection, but I would recommend customers carefully inspect livestock size and condition before purchasing. But one big issue is that they do tend to be more pricey than other areas I've seen which is fair I get that family owned business but still. I don't think I'll be coming back though that's my opinion I personally opt for places like Infinite Aquatics read more

I've been to several fish stores in the area and have never had the help and care for fish like I have found here at Aqua Zoo. Shanon and Prosper and their whole team genuinely care about the business and customers and always willing to educate and help. They have saved our fish and tank life more than once. So grateful for them. Because they are a small business, you have to be patient going in on a weekend because they so busy, but they WILL get to you! read more

Never shopping here again. Rude and did not want to assist me. Every time I asked for help the elderly worker (who I think is the owner) would walk away to do something else or strike up a conversation with other customers. I had to ask three times for help. When he finally helped me he threw my bag onto the floor. I asked him if he did this to all his customers and he gave a weird smirk and said it depended. On what? Who knows. Maybe on if the customer is white or not. I told him I would not be returning since I found his service rude and poor and he said "good. We don't want to see you here either" while staring at me very intensely. And i definitely knew what he meant. In this day and age people have gotten a lot bolder in showing their true colors. So just a heads up, if you're not white I doubt you'll get much service or attention here. What a poor way to run a business. read more

The best fish supply store in our area; helped me treat my fish and always go above and beyond with customer service. I plan on being a lifetime customer at this location! read more

The Aqua Zoo - Great deals! - Aquariums Near Me - Webster, Texas

I love this place! I am a newbie to aquarium life and they are so helpful and knowledgeable. They test my water samples each time I come in and they know exactly what I need to do in order to maintain a healthy environment for the fish. They make suggestions about which fish play nice with each other. I highly recommended them! read more

These folks are some of the best in the business. Incredibly helpful. Incredibly patient and considerate. They are always so crazy busy in the weekends but they still manage to get everyone taken care of. We've asked so many questions over the years and they always answer them for us. We have a long term relationship with them because they are so wonderful. Thanks guys!! read more

Super friendly and professional staff, loved the variety of fish and loved the tanks and all the plants everywhere. It sounded like a waterfall everywhere in the store and felt so peaceful. We are fairly new to the fish hobby but this place is definitely a new favorite and for sure a hidden gem. 10/10 recommend for all fish/aquatic needs! read more

Such a great place with great people. We've learned so much and have developed such a passion for fish. Definately check them out.

Great quality and selection of fish and products. Nice " mom and pop" shop. I miss them having saltwater fish and inverts but their freshwater selection is great. They are not as large as some of the Houston shops but their quality is A+! read more

Everything you could want out of a local fish store. Great selection of equipment, tanks, hardscapes, and fish. Staff is friendly, knowledgeable, and helpful. read more

One of my favorite shops in Houston. The owners are very nice and down to earth. They answered all of my questions quickly and effectively. Their selection of livestock is clean and healthy. The store is compact, but the owners do a great job of showing clients where to find what they are looking for. I have purchased from them many times to get my fish tanks setup for my showroom. Thank you guys for such a great little business! read more

every single time I have come the aqua zoo I have been treated wonderfully by the entire staff! They great you, are full of knowledge about the fish they sale, and take great care of you to insure you leave with everything you need to care and feed your fish!!!! I love it here my new spot to supply my 190gallon and 55 gallon tanks! read more

employees were very nice and helpful and they have a lot of unique things and beautiful setups with lots of fish. there are many things to choose from with a wide selection from decorative rocks to wood pieces to almost any tank necessity you're needing. they also have almost any aquatic plant and fish you could want too with reasonable prices. the inside is also super cute i'll definitely be coming back read more

This is absolutely the best fish store. The fish are exotica dn well kept. If there is a problem with a fish they will help you with free water checks and advice. It is always very busy and the owners are always apologetic for the wait. I love to support small businesses, especially now, and I appreciate their need to be busy to survive. The tanks aren't show pieces, but they don't need to be- they are healthy! The expertise is excellent- follow their advice! read more

Gorgeous collection. The moment you walk in you can tell the store owners know what they are doing. All tanks display or not were clean and healthy. I hadn't spotted a single sick/dead fish besides a few natural genetic issues. They have a good freshwater stock as well as a few salt water tanks. Owners are friendly and were happy to help when we had questions. Defiantly a must for any aquarium hobbyists! read more

They have a wide variety of fish and aquatic animals. Some I'd never seen in personal tanks before. The tanks were gross-looking but I didn't get to ask any questions because the owners weren't open or engaging at all. It was quite jarring to walk inside the building with my two children and just be stared at. The kids didn't notice, but I was incredibly aware. Neither the woman nor the man offered any assistance or even a friendly smile. They both stayed up front and barely acknowledged us when I said hello or goodbye. Although my children saw several fish they would have loved to bring home, I would never spend my money where I'm not wanted and I wont be returning. If you're a person of color, I advise you to skip this place. read more

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Although this store doesn't have the aesthetic appeal as some of the other major fish stores in Houston, this mom and pop shop has a diverse selection of freshwater fish at reasonable prices. They have added saltwater tanks and live stock as well as developed a plants section for those like me who love planted aquariums. If you don't see what you are looking for, they are happy to place an order to get exactly want you want. I would definitely recommend this shop! read more

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Not the friendliest people. Bought four large angel fish and they have all since died. They had white fungal infections that I didn't know of at the time. They also didn't want to sell me any discus fish. They just kept saying, "they are really hard to take care of. I have four discus fish that's are doing just fine. Also, the store is so tiny and there is no room to move around. Some tanks were really dirty and some had dead fish in them. Also, their prices were really high compared to other places. Won't be going back there again! read more

Healthiest fish and stock in all of Houston. They also have the best prices, and the most unique rarest fish. Although they have been busy, they have always tried to keep the customers up to date on where in the "helping" line they are! Great store with even more helpful owners! read more

Hands down the best fish store for those like enjoy an extensive freshwater selection. The staff is extremely knowledgeable and friendly. I have visited numerous times and they always have a great selection and competitive pricing on the more common fish. They also carry several unique fish I have yet to see anywhere else. If you're wanting something that really turns your tank into something special, be sure to check them out. You will leave with something few others have. read more

I have been going to The Aqua Zoo for years and I believe that the bad reviews here all originated from one person, perhaps the proprietor of another fish store. Prosper and Shannon are both a little shy, but very polite and respectful. Their fish tanks are always immaculate and I have never seen a sick fish in any of them. Their prices are, IMO, average for small stores. Yes, you can get things a little cheaper at the very large pet store chains, but you will never get all that free advice from such knowledgeable people. read more

Went in the store and saw that they have nice fish but prices are outrageous and the man there is an ass! Two thumbs down. read more

They're closed Monday & Tuesday. YELP, this is your fault. I was on a tight time schedule and was badly inconvenienced. The greeting on the phone should say so! read more

Awesome service. My heater broke down on New Year's Eve and my discus were freaking out. When I went down to get a new one they were closed but lady was nice enough to open the door for me after I told her whats going on. However few things needs to be mentioned. The supplies they sell at the store is bit overpriced(compared to other mom & pop places I've been to). Ex: eheim jäger 300w I bought from them usually $30 online and I had to pay $50 at the store. Also the store is very very small, but they got almost everything you need to maintain a freshwater aquarium. read more

One of my favorite places to go! Owners are very nice and they've always got a pretty good selection of fish as well! I've been going for a few years now and will definitely continue to do so!! read more

Honestly i was extremely impressed when i walked in there was just so much to look at, i could really just spend a whole day at this place. This is a great place to actually see what you're buying and i love how there's scaping material all about. If you're an aquarium hobbyist I highly recommend taking a look at this place!!! read more

Was there for first time on a Thursday. There were 2 ladies very actively doing cleaning and maintenance. One acknowledged my presence and said to let her know if I needed help with a fish. They had a large variety of fish types but, not a large selection in the exact type I was looking for. No big deal, I am aware I am particular about the the fish I want. I did see they had a more uncommonly sized aquarium with a sign and price that I was very interested in but, since it hadn't been my plan to get a tank, I was in a smaller vehicle. It would not have been an easy fit and would be a risk of damaging it if I attempted to make it fit. I decided to return that weekend with our bigger vehicle. Since their shop is over an hour away from where we live, I decided to call ahead to confirm they still had the tank available. Here is where it goes downhill. A man answers the business number, he tells me he is not at the shop, the workers at the shop are busy and so they transfered the phone call to him. I explained why I was calling ahead and he acted dumbfounded that I would want to speak with someone actually at the shop to confirm the exact aquarium was still available. I asked if there was any way at all to speak with someone at shop to confirm it was available before I drove the distance. I even asked about possibly calling back in 15 minutes to try to speak with someone at shop who could confirm it was still there. He was rude and unhelpful, acting annoyed that I would bother even calling. He said "should be there" "yea, call back then". He also got an angry attitude when I mentioned the sign and price. He denied the price on the sign we had seen. OK, Mr. rude unhelpful guy. Im assuming he was likely "the owner" but, was floored that as a small business owner he would behave like such a jerk. But, I wanted the aquarium still so, I waited and called back after some time hoping the store would be able to answer and speak with me. No such luck, he answers again. He informed me that he had already called the store directly after getting off phone. And "so, like I said, the aquarium is a higher price". I got the impression from his attitude that he had actually called to tell the store to remove the sign and charge a higher price. I would have paid the higher price, like I said I wanted it and I understand wanting to make enough markup/profit. It was the guy himself that made me change my desire to purchase the aquarium and support their store. I would rather give my money to support someone who isn't a pompous jerk. Also, if you are going to charge a premium price, you should at least provide appreciative helpful service. Don't understand when people started believing they could charge premium prices with less than premium service. I need better reasons to support small business. Customers can typically order from a chain store or off the internet and get the same "discount attitude" along with the discount price.... read more

This is absolutely the best fish store. If there is a problem with a fish they will help you with free water checks and advice. It is always very busy and the owners are always apologetic for the wait. Although this store doesn't have the aesthetic appeal as some of the other major fish stores in Houston, this mom and pop shop has a diverse selection of freshwater fish at reasonable prices. They have added saltwater tanks and live stock as well as developed a plants section for those like me who love planted aquariums. They have a wide variety of fish and aquatic animals. Some I'd never seen in personal tanks before. read more

Neat place. Has lots of inventory. Staff is really nice and knowledgeable. I had a problem with ich in our tank, and they were very helpful with explaining what to do. read more

Great fish store. Lots of selection and variety: fresh and salt water fish, plants and any accessory. Shop is small and therefore somewhat cramped given the selection. Prices are not low, but you get what you pay for - the fish are much healthier than any big box place and the employees are very knowledgeable. Bring your kids and they'll be entertained for a while by all the crazy fish. read more

Went there today for my first time. The lady was very nice and knowledgeable. They had everything I needed and the price was great.Did not find any overpricing on anything as stated in previous reviews.She gave me the time I needed as was very quick when I decided.I will be using the for all my fish needs. read more

love it here,have gotten multiple fish from this store including my new beta and he's absolutely stunning 10/10

I normally don't write post about people or their establishment but the person was so rude to me. I felt it necessary to tell others about my experience. I went into aqua zoo on Thursday l am new to the fish world. I have been doing dog rescue and behavioral training for many yrs. ( not advertising ) but when it comes to the fish world l learning which leads to many questions. Long story short l went into aqua zoo to asked what fish were compatible with the fish l had in my tank. The owners wife was rude, short and almost put out by my presents. I purchased 4 fish that she recommended thinking she might be having a bad day. She told me that since l had a blue Gourami she couldn't sell me a pearl one l asked why because l truly didn't know the Gourami and Pleco came with the tank l Purchased. She told me with a tone of Superiority the blue Gourami was the most aggressive of the breed they did not carry them or any other common fish. I really wanted a pearl so l gave him to my friend who was also new to the fish world. I found out later from other sources that is not always the case. All that l aside l went in today to get my pearl Gourami and told her that the blue Gourami is not always aggressive some can be timid like mine was and even get bullied. She told me her husband has been doing this longer than l have been alive. She was extremely rude to me. I would normally just let it go but this is the second time she treated me like something she stepped in. I asked why are you like this you were rude to me when l came in the other day and even more so today. Well that set her off she told me to leave her store and never come back. I told her she was not a nice person and that l would write a post about how l was treated because no one should have to be treated that way. Her husband was a very nice man but she was even short with him. I would not recommend this place to anyone who is new to the fish world. The lady is very short, rude and Intolerant. She certainly doesn't like to be call out on her rude behavior. She went as far as to tell me l wish l could post about your behavior. I asked her what behavior because l didn't want to be treated badly? After reading other reviews l thought it was just my imagination but l did feel she was racist thinking l was of Spanish decent. I felt it both times l went in. Oh l just noticed they deleted my review on their fb page and blocked me. read more

This is a fabulous las. Friendly, working fast as they can. Their plant, fish and aquarium inventory is one of the best I have been to. I travel across several counties shopping fish stores. Don't let the small store front fool you. I is huge behind that door and paced from ceiling to floor with great plants and fish. read more

Love this shop! Small but the owner & his wife are very friendly and knowledgeable. They helped me set up and populate my first aquarium several years ago, and are able to order you fish if they don't already have them in the shop. All of the fish I've gotten from here have been healthy. I wouldn't shop anywhere else. read more

Came in here with my husband and kids last week on my birthday, Asked the owner(lady) I guess if we could get some fish her and I believe her husband were the only ones in the store aside from my family, we waited about 20 mins for our fish that we never got! Mind you we were the only customers in the store and then 10 mins pass two other people came in we waited for our fish the husband told us she'll be with us in just a min, we're thinking she's grabbing some containers for the fish and nets.. nope.... she was servicing some one else that had just got in! Eventually after waiting 30 mins We ended up walking out, they don't deserve our business!! Such a shame, but I guess it's for the best, her tanks looked really filthy really nasty water, couldn't really make out the colors of the fish, and I'm sure if we would of brought the fish home they eventually would of ended up dead! This person completely lacks communication! We will never step foot in this run down place EVER!!! read more

Really nice selection of salt water and fresh water fish. The people there are super helpful. If you are starting up a new tank or simply need to ask some questions stop by they will help you with any questions/concerns that you may have. read more

Very knowledgeable and a wide selection! I loved the service and I look forward to getting all my supplies here for my aquatic friends