The appliance tech started out ok, but he did not move the appliance from the wall. This is a clothes washer. Tech came out and stated he had bad news. He stated that the problem on this washer was the basin shocks were bad. He stated the parts were no longer available. His recommendation would be to replace the washer, and he had 2 for sale. His first lie was that parts were not available. PARTS WERE AVAILABLE...Internet search found MULTIPLE parts available. To include Amazon. I ordered the OEM parts, and should arrive today. I told the Tech that the issue was probably the shocks on the tub according to the troubleshooting manufacturers page (Samsung) The reason I called this company was I am not physically able to move the washer or anything having weight. Service did not meet basic needs of service call. Only solution was to replace washer less that 2 years old with parts that were easily available. Not happy with service, and feel I was taken advantage of. read more

Arrived fast and did everything super fast and professional. A+ service. Can highly recommend.

Jorge was quick on the response came by gave me a fair quote to fix my fridge and will be our contact for all our appliance maintenance.

The owner, Jorge, came out the very evening we called and spent a couple of hours checking out our refrigerator. He was very thorough in explaining what was wrong and gave us 3 options for getting it fixed (the compressor). He told us the part was still under manufacturer warranty and that if they did the work, no charge. Then he gave us his price to do it vs. the manufacturer tech service. He was so honest and upfront on all of this which has won our business going forward. I would give him 10 stars if there were ten to give! read more

Great service. Gave us the costs of repair and whether it was worth repairing. I appreciated his honesty and his work ethics. Did a great job. I will definitely recommend him and his company and will use him again. read more

In the middle of my wife's Thanksgiving baking, she told me, "The oven is sputtering and sparking." We shut it down, then made a quick round of appliance stores looking for a replacement. After deciding that a new oven would require additional modifications to our 30-year-old kitchen, I decided to check my options on Yelp. The Appliance Tech had excellent reviews, so I called and set up an appointment. Jorge, who IS The Appliance Tech, came out our first day back, diagnosed the problem quickly, gave us a firm estimate, then returned the next day (1 day earlier than promised) with the baking element and changed it out, giving our old oven a new lease on life. If you need an oven or other major appliance (refrigerator, washer, dryer) repaired, give The Appliance Tech a call. But no microwaves, as apparently there's more risk involved than most of us realize. read more

I want to tell you. Jorge is your guy; you just don't know it yet. He is efficient, effective, and thorough. He can inspect, diagnose, and repair your appliance in short order. The last time he had to order a computerized control panel for our dryer. When it arrived at our house, one call and Jorge was there quickly to hook it up. Today, a few years later, our heating element is out--same dryer. Called yesterday, he's here this morning and on the job. Jorge is The Appliance Tech. Take it to the bank! read more

Very good service! Upfront on costs and whether or not it is worth fixing! Very prompt! Definitely a good company I will use again!

Jorge was great! Had my washer fixed right away. Called to confirm appointment and let me know they were on their way. Super professional.

Very Nice and Respectful Business. He was there on time and went above to get the job done! Highly recommend!

We had an EXCELLENT experience with Jorge and Crystal at The Appliance Tech. Our washer started to fill up with water between cycles, so I searched on Google for an appliance repair company in Midland. After looking at several companies, I decided to give "The Appliance Tech" a try when someone else said that they gave great service at a reasonable price (last year, we used another appliance service company here in Midland for our dryer, but the service and labor fees were astronomical, with no warranty given on the work performed). I left a message, but received a call back promptly and scheduled for the following day. Jorge was the technician that worked on our washer - he was extremely professional, competent, and efficient, and communicative. He quickly diagnosed the problem, explained all the options to me, and after my decision, ordered the parts. 2 days later, he had the parts and finished the repair, within 30 minutes of work. He stayed for an entire washer cycle (quick wash) to make sure it was working properly. The work is warrantied for the amount of time that the new parts are warrantied (makes sense), and the service fee isn't charged if you move forward with the repair. The service fee and labor were extremely reasonably priced. I highly recommend them!! read more

The tech was friendly and quick. He seemed very knowledgeable. He was a little pricy on labor.

Knowledgeable. Prompt. Efficient. Honest. Do not look any further - this is the company that you want to call if you have issues with appliances. I was visiting my son in Odessa when his dryer quit. I called the company hoping to schedule an appointment for the next day or so and Jorge was at the house within hours! He is incredibly genuine/honest and very helpful. It wasn't the dryer after all, but rather the old breaker box. After getting the dryer going, he explained what we needed to do about the breaker box and as he was getting ready to leave (after 5:00 pm!), we casually asked him about the ice-maker in the refrigerator. Although I am sure he was ready to end his day, he promptly replaced a fuse and got the ice-maker running. This is who we will call every time and recommend to anyone who asks! read more

Highly recommend! Repaired a water leak in my refrigerator and gave me the option of replacing top ice maker or saving money and just using bottom one! Very honest, knowledgeable and reasonably priced! read more

Absolutely the best most professional people. I have never seen any service people be EXACTLY on time every time. He showed me exactly what was wrong cleaned it well and even showed me that they were new parts. GOOD JOB! read more