Absolutely terrible management. My estimate was scheduled for 9am. I should have known better when…read morethey didn't even show up until 1pm due to a "busy schedule". After checking out my property, they simply stated they CAN'T do the job because it takes too much time and resources. So essentially, they are refusing to fix my air duct because it isn't worth their time. This behavior is absolutely inappropriate and unprofessional. It's so amateur that they can't even manage their schedule properly. I'm thankful they showed their lack of professionalism and experience upfront and saved me the headache of hiring them. My response to the reply: There's no miscommunication. I was scheduled for 9am and the tech arrived at 1pm completely unannounced. The attic has normal access.

Where do I start, Billy Black was my second call. In the past we used what I thought was another…read morereputable company. The company came out to look at our HVAC system and decided at nine years old they wanted to sell us a new system. They assumed we had a leak and it made more sense to replace the whole thing. That company quoted me $13,200 to replace the entire system. Fast forward to my experience with Billy Black. The first time I called I spoke to Billy, just a down-to-earth guy. Billy sent his technician Jake to give me a second opinion. Both Billy and Jake are true professionals. It's clear these guys operate on honesty and integrity. Jake used an electronic device to sniff our entire system. He could not find a leak. We did end up replacing condenser fan motor and topping off the system. I went from $13,200 with the other company to a few hundred with Billy Black. From now on, Billy will be my first phone call.

USE THIS COMPANY!!!! I cannot recommend ONEWAY enough! I have been without a/c for 5 weeks. My home…read morewarranty company sent their HVAC company to repair my unit. I waited 3 weeks for a part to come in. The part did not fix the problem and I was told my unit needed to be replaced. I called ONEWAY for a quote. They came out within a day, at a time that was convenient for me. Nick was here for less than 10 minutes and had the unit working. Apparently the compressor wasn't working because it was 'unplugged". Nick wouldn't even let me pay him for the service call. "This is the ONLY HVAC company I will use from now on!"

One Way Heating and Air Conditioning, Midland, TX, (5-stars) has been one who has earned our trust…read more Your Service Tech, Alonzo Telamantes, Alonzo's professionalism and Customer Care was genuine\honest, and detailed, as well as us dealing with the office Staff!! This says a lot about Alonzo's character and your company and how he represents One Way. Alonzo and his co-worker did an excellent job on the removal of the old unit, and installation, very clean worker regarding their housekeeping!! He also went the extra mile to ensure that our needs were met according to moving\relocating of the AC condenser unit outside. I cannot say enough good things regarding the planning and scheduling of the whole project by Alonzo. In dealing with other companies in your area, your organization\company, we know that we made the best choice for the replacement of our son's and daughter in law's AC unit. We highly recommend One-Way in Midland to anyone looking for an excellent AC company, and with extremely competitive prices!! We love the logo and the message (John 14:6) on your Tech's vehicles, and on the website, and in knowing that there is "Only" one way for those that believe, and we need to be ready. Matt 24:44 Therefore you also be ready, for the Son of Man is coming at an hour you do not expect. We the Munoz's are thankful that God took care of it all, as we trusted in Him!!

Service agent very knowledgeable and a quality individual. Very helpful. Would call again.read more

Our AC unit started blowing warm water late in the day on Friday. I called Parkis and someone was…read moreat my home and had it repaired within 2 hours. Great job!

Repaired pipe at water well due to freezing temperatures and did not insulate. $387…read more Water line broke again, charged $490 with insulation this time $40 as it is a service call $100 per hour to include travel. 20 minutes to get here from their office So, do landscape workers charge a service call and time to location? 30 minutes of work pushed to 3 hours $100 per hour x 3 hours = $300 $100 per hour for travel to and from 40 minutes=$100 $90 for parts Should know what you are getting into with them. No, work is not warrantied

Have used this company coral most 20 years. They have always been very nice and fixed everything…read morecorrectly. The owner came by and ask if we were satisfied with the service. I recommend them to all my friends.

This week my air conditioner broke and it was unbelievably hot of course. I tried to go through my…read morehome warranty, Choice Home Warranty, and they couldn't find anybody to send out that would work with them. I called HVAC experts and they came out that day. The repairman was at our house until after 9 o'clock at night and he did a wonderful job repairing our system. We also had mold growing in the unit and they cleaned that out and disinfected it with a product that will keep it from growing back. The office staff was amazing to speak with. They were so sweet and professional. The techs that came out were very respectful and answered all my questions and did wonderful work! I would recommend them to anyone who needed air conditioning/heating work! Great company!

was very nice and knowledgeable and was able to tell me what was going on. She changed my air…read morefilter and then she went up in the attic and found something that should've been connected that was disconnected so I'll need to get that fixed but I appreciate her pointing things like that out to me so we can have our running efficiently.

I have used this company now for 2 summers and when called the owner of the company has come out…read morepersonally to my house and taken care of the work himself. He has done an excellent job in a super timely manner. He even made a point to come out after hours to fix a problem same day called so me and my family would not have to go without AC on a 100+ degree West Texas day. Super knowledgeable and super friendly. He has helped my family and several others I have referred him to. This company has never let down or disappointed in any way. This will be my third summer to have him out to check my system and be sure everything is working properly and I expect nothing less than what he has always provided in the past and that's exceptional customer service, timeliness, professionalism and reliability.

Called this morning and have a new hot water heater this evening. Great service, very…read moreprofessional, efficient and knowledgeable. Very pleased. Didn't even mind my barky, little dogs. Reasonable prices. ​

Great company doing exactly what I wanted them to do.On time and polite…read more getting the job done. Everyone I talked to were very nice.

We are selling our house and the buyer's inspector said the patio GCFI outlet was wired wrong. We…read morehired Corey Sly Electrical to fix it. They determined that the wires (hot and neutral) were reversed and they corrected that problem. Then they tested the GFCI on the outlet and said the GFCI feature didn't work, even though the outlet worked. They charged us $175 and said it would be another $350 if we wanted the faulty GFCI outlet replaced with a good one. They could have gone out to their truck, grabbed a new outlet ($15 value) and installed it while they were at our house. I don't recommend Corey Sly Electrical

I reached out to this company to pull the wiring out that was cut on my parents door bell. He…read morewanted to charge 150.00 just to come out and give an estimate. That didn't go towards the work. My parents had him come out to the house and he gave an estimate of $600.00 to pull the door bell wire out with pliers. We ended up hiring a local handy man. He came and it took less than 5 minutes and he charged my parents 50.00. This is ridiculous to charge this for such a small job. I feel like he tried to take advantage of my elderly parents who are on a limited income. Beware. UPDATE/ Amanda, I spoke to Cory myself and he told me he was going to charge 150.00 just to come to the house and give an estimate. I called my parents and asked if they wanted ti pay that. They told me a lady and a man from Cory sly already came by and told them it would cost $800.00. I was wrong, not 600. They said they would have to tear the wall to get to the wiring and that's why it would be so expensive. My parents declined. So do not gaslight me. How do you know you never came out and you don't even know the address? We called a local handyman he came out and did the job in less that 5 minutes without tearing anything up. Do not try to change the story now. Why charge 150 for some people just to go to the house and not others? Why were my parents told they had to tear that part of the house up to get to the wiring?