The appliance tech started out ok, but he did not move the appliance from the wall. This is a…read moreclothes washer. Tech came out and stated he had bad news. He stated that the problem on this washer was the basin shocks were bad. He stated the parts were no longer available. His recommendation would be to replace the washer, and he had 2 for sale. His first lie was that parts were not available. PARTS WERE AVAILABLE...Internet search found MULTIPLE parts available. To include Amazon. I ordered the OEM parts, and should arrive today. I told the Tech that the issue was probably the shocks on the tub according to the troubleshooting manufacturers page (Samsung) The reason I called this company was I am not physically able to move the washer or anything having weight. Service did not meet basic needs of service call. Only solution was to replace washer less that 2 years old with parts that were easily available. Not happy with service, and feel I was taken advantage of.

Arrived fast and did everything super fast and professional. A+ service. Can highly recommend.read more

Jerry , the owner, is not professional or honest. He took my money and ran. He gave me two…read moredifferent diagnostics for my Samsung Refrigerator within 3 days. I paid him $100 literally for 8 minutes. He didn't even do a full observation on my refrigerator. Just stood in my kitchen without even pulling my refrigerator out and observing what is wrong. Refused to give me my money back as well. Also not Samsung Certified so don't waste your time.

From the owner: We are here to service the Midland/Odessa area for all you major appliance repair needs. With over…read more40 years experience our technicians will be able to give you fast and friendly service in your home. Please feel free to text 432-352-0273 with any questions and faster response. Thank you

Tommy has repaired my washing machine! He installed a new in cabinet microwave yesterday. He is…read morevery nice to work with and super efficient. I will call him any time I have an appliance problem

This company is top notch and knows their stuff. Fixed my stovetop in no time. I couldn't recommend…read morethem enough. Honest and reliable! If you need an appliance repaired, then give them a call.

David was excellent and fixed my Roper washing machine! Great communication, transparent, and…read morefriendly. They were able to get me on their schedule in less than 48 hours for a diagnostic service. I will be using them again if needed!

Never again! I had a roller go out on my clothes dryer and the technician they sent me was rude,…read morejust for a start! I was told that the issue with the dryer was fixed and charged accordingly. Months later, I had the same issue. I called someone else to come because of the rude treatment from Mr. Appliance. As it turns out, the first issue wasn't actually fixed. The first roller was simply removed, not replaced, so I was charged for somebody to treat me shabbily and take my dryer apart. I will never use this business again! Ever!

Great service. We received same day service on a busted refrigerator. The receptionist was…read moreprofessional and prompt. Definitely recommend

I would not recommend M&M Appliances based on my recent experience…read more We have a high-end GE Monogram built-in refrigerator that stopped working. M&M quoted us approximately $2,500 to replace multiple boards and service the refrigerator. They also told us there would be essentially no warranty on the electronics other than a short company warranty. After getting a second opinion from another appliance repair company, we were told that only one board appeared to need replacement, with an estimated cost of about $847 plus labor, which was far more reasonable. What was especially concerning was that the second technician noted that one of the original boards had apparently been removed from our refrigerator without that being clearly communicated to us beforehand. Based on our experience, the original diagnosis and pricing from M&M seemed excessive and not transparent. I would strongly encourage anyone with a higher-end appliance, especially a built-in refrigerator, to get a second opinion before agreeing to expensive repairs.

We had an issue with our building chiller system. Not many companies know how to service these old…read moresystems so I was glad to find that WTR does. They were able to diagnose and fix it quickly and I was pleased with the cost.

Super disingenuous overcharge. I had to get a part installed to connect to my dryer. They spent…read morealmost the whole time at Home Depot, upcharged on the part and when they finished the part made it to where the dryer doesn't even fit in the space so now I'm back to square one. They also never disclosed that if a second guy comes to stand around, he's an additional $100 per hour, so the $165 rate is BS.

DO NOT USE THIS COMPANY! Not honest and extremely rude!…read more I have a warranty claim and was sent to Clark's. Was told they would be out on Thursday between 9 and 4 (given no option of the call before arrival). I took off work the entire day with no one showing. Called Clark's and they said they never intended to be here on Thursday and this was a mistake of Kitchenaid. I was rescheduled on Tuesday from 10-2...again, a no show. When I called again, the new lady on the phone said they do not work in Midland on Tuesdays and my appointment was never on their books. Rescheduled for Wednesday between 9 and 4. Was told I would get a call and a text an hour before arrival. By 3:00, I have received neither. The person who answered the phone said the technician had called and texted with no response from me. That is an absolute lie. The lady on the phone was extremely rude and hung up on me in the end. This is no way to treat people. I cannot see how this company stays in business.

Our fridge went out in July 24' and it was under 1 year warranty. We've been without a fridge since…read moreJuly and it's October. Had to call whirlpool to make them speed up their service. Was told whirlpool sent the wrong compressor but magically 20 minutes later they say they found the compressor. Horribly ran business. How this place is still in business is beyond my comprehension. Will be filing a formal complaint with BBB. This place is a JOKE!!

ACN was scheduled to be at my house today to do warranty work on a washer . Not only did they not…read moreshow , they did not even have the courtesy to call . I will make sure to call my warranty company and tell them about their service. Do not use these liars . This is no way to run a business, if you say you are going to be somewhere then show up. If I could give a negative rating I would . I will be sure to let everyone I know what horrible service they have.

From the owner: Our business started in December 5 2009 we had a small location with about no more than 20…read moreappliances to sell with no experience only with what my husband had learned from where he had work while he got lay off. First we had our business on Big Spring (Midland Tx).Following by partnering with a company in April 2010. Leading us to spread our wing to reopening our own business again in June of 2010 our new location was at 4313 West Illinois Ave Midland Tx until November 2015.Thanks to our lord that always is by our side we expanded to our presence location at 1503 West Industrial Ave Midland, Tx with all our love faith,sacrifice and never loose hope we still going strong Thanks to our Family custumers we be here for a long time until God decided Thank you God Bless you all.

We hired Alejandro from Simple Man to repair damage to our garage door which included not only…read moregarage door itself, but structural repair, stucco and tile repair. His work was excellent, he was dependable, showed up as expected and even went above and beyond when he saw small items that needed care but were not included in the estimate - just because he wants to give his customers excellent service. We has already scheduled him for additional work and will definitely be using him for other future work we need done. Without reservation, I highly recommend Alejandro and am confident he will complete any job professionally at a reasonable cost.

We used Alejandro , the simple man to redo our living room a few yrs ago. He did a fantastic job…read more He is very clean and did outstanding work and missed nothing. He rebuilt our bay window because of termite damage. He knocked a wall down and made it one large room , Floor, ceiling, Sheetrock, window sills, lights, he did it all. We also used him to redo and repair all my dad's older closet doors. They are all very old original sliding wood doors and were all off track . He got them all working perfectly. I wish I had better before and after pictures below.