Absolutely great service - THEY CALLED BEFORE THEY ARRIVED !!parts to my refrigerator ice maker…read morewere ordered on Thursday and the following Tuesday everything was installed working like a champ. Would highly recommend - Techs knowledge was very experienced . Complete clean up was great as well. Very friendly service - couldn't ask for better service

The appliance tech started out ok, but he did not move the appliance from the wall. This is a…read moreclothes washer. Tech came out and stated he had bad news. He stated that the problem on this washer was the basin shocks were bad. He stated the parts were no longer available. His recommendation would be to replace the washer, and he had 2 for sale. His first lie was that parts were not available. PARTS WERE AVAILABLE...Internet search found MULTIPLE parts available. To include Amazon. I ordered the OEM parts, and should arrive today. I told the Tech that the issue was probably the shocks on the tub according to the troubleshooting manufacturers page (Samsung) The reason I called this company was I am not physically able to move the washer or anything having weight. Service did not meet basic needs of service call. Only solution was to replace washer less that 2 years old with parts that were easily available. Not happy with service, and feel I was taken advantage of.

Scammers and liars. They show up once to get the money from the service fee and disappear. All…read morenumbers I call go straight to voicemail. I think they blocked my number.

Jerry , the owner, is not professional or honest. He took my money and ran. He gave me two…read moredifferent diagnostics for my Samsung Refrigerator within 3 days. I paid him $100 literally for 8 minutes. He didn't even do a full observation on my refrigerator. Just stood in my kitchen without even pulling my refrigerator out and observing what is wrong. Refused to give me my money back as well. Also not Samsung Certified so don't waste your time.

Tommy has repaired my washing machine! He installed a new in cabinet microwave yesterday. He is…read morevery nice to work with and super efficient. I will call him any time I have an appliance problem

This company is top notch and knows their stuff. Fixed my stovetop in no time. I couldn't recommend…read morethem enough. Honest and reliable! If you need an appliance repaired, then give them a call.

Just had my freezer worked on the tech was nice & knowable he called before he came over to work on…read moremy freezer that the manufacturer put the wrong drain part in I would recommend them if I need repairs again

From the owner: We specialize in high end appliances and we are a manufacture authorized servicer for Subzero,…read moreViking, Whirlpool, Maytag, and most manufacturers. We also offer installation. We work with Reese, Furgisons, Lowe’s, Best buy, and most of the builders in the West Texas areas.

You should only use Mr Appliance in Midland. Matt knows what…read morehe is doing has years of experience.

David was excellent and fixed my Roper washing machine! Great communication, transparent, and…read morefriendly. They were able to get me on their schedule in less than 48 hours for a diagnostic service. I will be using them again if needed!

Great service. We received same day service on a busted refrigerator. The receptionist was…read moreprofessional and prompt. Definitely recommend

Had a 2.5 year old refrigerator stop working, checked with M&M about repairing it, they said they…read morewould get back to me in 24 hours to make the repair. They brought the parts, including a compressor the next day and got the refrig back operating . Repairs include a years warranty too. They pulled it out of the wall cabinetry, did a compressor swap, and reinstalled it in about 4 to 5 hours total. Thanks Guys Rick H

DO NOT USE THIS COMPANY! Not honest and extremely rude!…read more I have a warranty claim and was sent to Clark's. Was told they would be out on Thursday between 9 and 4 (given no option of the call before arrival). I took off work the entire day with no one showing. Called Clark's and they said they never intended to be here on Thursday and this was a mistake of Kitchenaid. I was rescheduled on Tuesday from 10-2...again, a no show. When I called again, the new lady on the phone said they do not work in Midland on Tuesdays and my appointment was never on their books. Rescheduled for Wednesday between 9 and 4. Was told I would get a call and a text an hour before arrival. By 3:00, I have received neither. The person who answered the phone said the technician had called and texted with no response from me. That is an absolute lie. The lady on the phone was extremely rude and hung up on me in the end. This is no way to treat people. I cannot see how this company stays in business.

Our fridge went out in July 24' and it was under 1 year warranty. We've been without a fridge since…read moreJuly and it's October. Had to call whirlpool to make them speed up their service. Was told whirlpool sent the wrong compressor but magically 20 minutes later they say they found the compressor. Horribly ran business. How this place is still in business is beyond my comprehension. Will be filing a formal complaint with BBB. This place is a JOKE!!

I rented a washer and dryer from A&A appliance here in Austin for 2 years…read more The price was great and never had an issue. Would definitely use them again.

I should have read these reviews before I called them out. They are the LG authorized service…read morecenter and their service is horrible. They took my washer away and didn't repair it for days. I finally asked for it back without the repair. The technician was so mad he banged the washer on the door getting it back in, snapped the return hose off and spilled water all over my floor. Then proceeded to hook up the hoses like spaghetti and wouldn't run it to make sure it didn't leak. Beware, Do not use them.

We had an issue with our building chiller system. Not many companies know how to service these old…read moresystems so I was glad to find that WTR does. They were able to diagnose and fix it quickly and I was pleased with the cost.

Super disingenuous overcharge. I had to get a part installed to connect to my dryer. They spent…read morealmost the whole time at Home Depot, upcharged on the part and when they finished the part made it to where the dryer doesn't even fit in the space so now I'm back to square one. They also never disclosed that if a second guy comes to stand around, he's an additional $100 per hour, so the $165 rate is BS.