A five star is usually reserved for a good Restaurant or other food or consumable place. However,…read moreI am having a house built and chose Ferguson for all my appliances and accessories and my bathroom fixtures. They nearly all placed today and I am very happy with the care and delivered as expected. Price was good also. I primarily worked with Carl and he was patient with my whole shopping and final suggestion and even my changes. I recommend this company to anyone. You can also check the company inventory and helpful information on Build.com

Very easy to order from and quality brands and free shipping that is on time and reliableread more

Sadly, I had just read some bad reviews and I was shocked because the first time I had gone up…read morethere, there was a gentlemen who was very nice and I was new to picking out some dry wall and finding the right size and he was more than willing to help me out SUPER friendly and he even walked me Through the process of doing it and told me they could cut it for me or if I wanted to buy a smaller sheet and he even pointed out all the tools I would need to do it, unfortunately I can't remember his name I think he was a manager, maybe Chris??? Not sure! But probably the best customer service I've received. Now couple months later I'm going to paint over those patches and I call to the paint counter to find out process and costs, and oh lord, the guy was not interested in helping me at all, not friendly at all, seemed like he hated his job, kinda makes me not wanna go up there to actually grab my paint. The only reason I will give this place a 3/4 star is because of Chris (I hope is his name) is amazing.

Original sales guy nice. but best of luck getting any more help from original contact. 2 delivetoes…read morefor one refrigerator, because they can't or won't deal with sending a service person out - ice maker didn't work. Both times no call day before, first delivery 'we will be there in 15 minutes'. 2nd delivery they just showed up. First delivery marks on wood floor and door frame, 2nd tray banged the crap out of front wood door. They did not fully unpack inside tape. What if we were older people? I work in construction and will never recommend again.

Fantastic service. We needed a washing machine in a flash. Bates had what we needed and installed…read moreit the next day. The price was reasonable. They also hauled away our old unit. John was terrific! Thanks!

NEVER GO to anyother store for good, dependable, used appliances and furniture. ALWAYS check with…read moreBATES first. They have excellent prices and values, exceptionally clean, and they deliver, remove the old appliance without additional charge, and even changed the pigpail on my new stove without extra charge. Excellent service and speed. I am very impressed.

The service was great, pulled the dryer out and saw what was causing the problem, pulled it out and…read morethen replaced the part and back together. Quick and friendly

From the owner: Locally owned & Operated MC - Visa - Discover - American…read moreExpress - Cash - Check Serviced Appliances: Refrigerators, Freezers, Ovens, Microwaves, Ranges, Washers, Dryers, Dehumidifiers, and garbage Disposals Call For More Information We are a factory authorized service center for most major brands

I like Best Buy as far as appliances go. We bought our fridge here about 2 years ago. I will say…read morewhoever they use as the 3rd party for deliveries isn't great. Last night we purchased a washer and dryer. Paid for delivery and installation. We shall see how the delivery goes this time. Side note, DJ was awesome, professional and friendly.

When your local stores start having AI answer your calls, then transfer you to South Africa, when…read moreyou live in America, you lost my service/money!! I want to know if my LOCAL store has what i want IN STOCK. Y'all suck.

Great work. Fast and responsive. Fairly priced. Clean and neat and respectful. Have no complains…read moreand have used his services to fix our fridge twice.

I am not impressed with the salesmanship from Overall Appliances. I had to specifically ask for the…read moreparts that go with the appliance. Jason had tested it out, which was nice. But when I saw there were no hoses or screws with the appliance, he stated "I forgot". I also was not given an appliance manual. Every appliance I have ever purchased had one of those. He just repeatedly told me to call the number for GE. Its impossible to tell what's covered looking at the single page warranty i was given because it was a generic warranty and it spoke of every appliance available. In retrospect, I should have shopped around more. I tried to return it after just four days (it was not installed yet, not even unwrapped), but Jason would not work with me to accept a return and apply the final cost to one of his better quality dishwashers. This was a mistake, and frankly I'm tired of being taken advantage of.

I purchased a refrigerator that had some issues. The Dandy team quickly got me a new one. Everyone…read morewas professional and friendly from the salespeople to the delivery men. I would definitely recommend and purchase again.

We just moved back in town to Topeka after living in Colorado for 15 years. We were on a budget and…read moreso was referred by family to try this shop out. The prices were cheap enough so we bought a washer and dryer and mattress. The washer and dryer was delivered to us and the workers who installed it were acting a little suspicious, but we thought might be nerves. Anywho they told us not to turn on washer machine for a while as it had to set, and to wait 4 hours well we did and when we started it up the washer machine would make a loud banging noise when it got to the spin cycle, next we notice the floor in our bedroom began to feel wet so we thought a pipe line busted. We called a plumber and no busted line however the connection from the washing machine was not connected properly and it caused a flood. My husband who is a handy man reconnected everything and we noticed the bottom of the washer machine was really really rusted, they sold us an damaged rigged machine. Fast forward a month and I noticed the mattress we got from them has bed bugs, so we had to throw it away. Beware of this company they are not honest and there is nothing dandy about them.

I've had good luck with these folks in the past, typically they are a little more affordable…read more "But", due to a recent experience I'll not shop there again. Person on the phone was not helpful and told me I didn't have a valid part number. When I tried to read it from the appliance tag, he got rude and told me he couldn't be there to read it for me and to call him back when I got it figured it out...(Nice!). Called another shop and turns out I had a valid part number. Must be nice to have so much business you can treat folks that way.

Took an ice machine in to get repaired ( an ice machine that was purchased from them used) and was…read moretold he didn't have time to work on it and didn't have space for it sounds to me like he is independently wealthy and doesn't need anymore business i will take my business elsewhere

Responded on Yelp within minutes, came the next day (both he and his assistant wearing masks, which…read moreI appreciated as we have several high COVID-19 risk people in the house), initially diagnosed it as a broken latch (which is what I had thought). Went to get the part, and after disassembling the door realized that it was a bent frame (5 year old probably tried to stand on the door). Said that even if he forced it back into shape, it would have a high chance of leaking and he didn't recommend it. Only charged me the basic service fee, acted professionally and communicated frankly throughout. Highly recommend this service for appliance service and repair.

Failed to return a phone call in 48 hours! Hard to do business with them. Had a dryer needing new…read moreheating eliment.