A five star is usually reserved for a good Restaurant or other food or consumable place. However,…read moreI am having a house built and chose Ferguson for all my appliances and accessories and my bathroom fixtures. They nearly all placed today and I am very happy with the care and delivered as expected. Price was good also. I primarily worked with Carl and he was patient with my whole shopping and final suggestion and even my changes. I recommend this company to anyone. You can also check the company inventory and helpful information on Build.com

Very easy to order from and quality brands and free shipping that is on time and reliableread more

Original sales guy nice. but best of luck getting any more help from original contact. 2 delivetoes…read morefor one refrigerator, because they can't or won't deal with sending a service person out - ice maker didn't work. Both times no call day before, first delivery 'we will be there in 15 minutes'. 2nd delivery they just showed up. First delivery marks on wood floor and door frame, 2nd tray banged the crap out of front wood door. They did not fully unpack inside tape. What if we were older people? I work in construction and will never recommend again.

The people who work there are very helpful, and they feel like a old time hardware store not a box…read morestore

Fantastic service. We needed a washing machine in a flash. Bates had what we needed and installed…read moreit the next day. The price was reasonable. They also hauled away our old unit. John was terrific! Thanks!

NEVER GO to anyother store for good, dependable, used appliances and furniture. ALWAYS check with…read moreBATES first. They have excellent prices and values, exceptionally clean, and they deliver, remove the old appliance without additional charge, and even changed the pigpail on my new stove without extra charge. Excellent service and speed. I am very impressed.

The service was great, pulled the dryer out and saw what was causing the problem, pulled it out and…read morethen replaced the part and back together. Quick and friendly

From the owner: Locally owned & Operated MC - Visa - Discover - American…read moreExpress - Cash - Check Serviced Appliances: Refrigerators, Freezers, Ovens, Microwaves, Ranges, Washers, Dryers, Dehumidifiers, and garbage Disposals Call For More Information We are a factory authorized service center for most major brands

I like Best Buy as far as appliances go. We bought our fridge here about 2 years ago. I will say…read morewhoever they use as the 3rd party for deliveries isn't great. Last night we purchased a washer and dryer. Paid for delivery and installation. We shall see how the delivery goes this time. Side note, DJ was awesome, professional and friendly.

This is my second review request from YELP! The 1st one was posted years ago. A lot of people bag…read moreon this place. I love it. A few months ago, I bought some Apple Air Tags for our vacation to Barbados . One night we were out late and it started to rain. We both wear glasses and were lost. I opened up the app and it had taken us straight to our room. 5 weeks ago we bought a new high-quality TV. All of a sudden it quit working. We spent hours on the phone with Geek Squad and LG in Singapore. We were getting nowhere. I spoke to the manager as calmly as I could because we were mad as can be. He said we will replace the TV and waived delivery and set up fees.

Great work. Fast and responsive. Fairly priced. Clean and neat and respectful. Have no complains…read moreand have used his services to fix our fridge twice.

Jason has been out to help me with 2 of my appliances - fridge and dishwasher. He was timely and…read morecommunicated with me throughout the entire thing. He's my go to for all of my appliances!

I purchased a refrigerator that had some issues. The Dandy team quickly got me a new one. Everyone…read morewas professional and friendly from the salespeople to the delivery men. I would definitely recommend and purchase again.

We just moved back in town to Topeka after living in Colorado for 15 years. We were on a budget and…read moreso was referred by family to try this shop out. The prices were cheap enough so we bought a washer and dryer and mattress. The washer and dryer was delivered to us and the workers who installed it were acting a little suspicious, but we thought might be nerves. Anywho they told us not to turn on washer machine for a while as it had to set, and to wait 4 hours well we did and when we started it up the washer machine would make a loud banging noise when it got to the spin cycle, next we notice the floor in our bedroom began to feel wet so we thought a pipe line busted. We called a plumber and no busted line however the connection from the washing machine was not connected properly and it caused a flood. My husband who is a handy man reconnected everything and we noticed the bottom of the washer machine was really really rusted, they sold us an damaged rigged machine. Fast forward a month and I noticed the mattress we got from them has bed bugs, so we had to throw it away. Beware of this company they are not honest and there is nothing dandy about them.

Took an ice machine in to get repaired ( an ice machine that was purchased from them used) and was…read moretold he didn't have time to work on it and didn't have space for it sounds to me like he is independently wealthy and doesn't need anymore business i will take my business elsewhere

I called looking for a part with the brand of machine and model #. The salesman that I talked to…read moresaid he was not able to look up the part number. He said I needed to call the service center to get the part number for him. I said what good are you then. He said I have the part and started to laugh at me. This was the most rude and arrogant person I've came across in the service area. I would not recommend this place of business for anything.

Failed to return a phone call in 48 hours! Hard to do business with them. Had a dryer needing new…read moreheating eliment.

Responded on Yelp within minutes, came the next day (both he and his assistant wearing masks, which…read moreI appreciated as we have several high COVID-19 risk people in the house), initially diagnosed it as a broken latch (which is what I had thought). Went to get the part, and after disassembling the door realized that it was a bent frame (5 year old probably tried to stand on the door). Said that even if he forced it back into shape, it would have a high chance of leaking and he didn't recommend it. Only charged me the basic service fee, acted professionally and communicated frankly throughout. Highly recommend this service for appliance service and repair.