I found these guys through the Topeka Area Builders Association. They came out and did an…read moreassessment on my electrical issue on my old house. They had to return because it was more complicated than we thought but they fixed our issues. Shout out to Colten and Isac. Incredibly nice and professional. I highly recommend them.

I do NOT reccomend these inexperienced kids. They charge $70 just to come out and do nothing!…read moreWanted a minimum of $611 just to diagnose the problem! You're better off calling an experienced electrician who knows what they are doing which is what we did. AC Electric fixed it easily for less than a quarter of the price these kids wanted!!

Across my rental portfolio, Brandon has replaced risers, full electrical panels, and other major…read morejobs as well as small jobs like changing a fan or outlet. He has always been professional, quick and for a fair price.

Called to have an upgraded outlet installed and ran 25ft to the box, straight shot. Brandon asked…read moreme to text him the info, I did as requested. TWO WEEKS later I'm the one calling him! His excuse, "I'm a one man show". Take it for what it's worth. This is why folks pay more for reputable businesses. After researching I see his racing hobby takes priority. I most definitely do not recommend!​

Tim came out and moved and installed our refrigerator…read more. Excellent job....fantastic..

Had both a plumber (James) and electrician (Mike) do several long overdue small repairs for my…read moresisters home. Came on time. Both very professional and polite and experienced. Not the cheapest but done right. Would call them again in a heartbeat.

BLUF: 2-star rating. Timely to respond to emails and schedule service. Service was performed on…read moretime. Pricing was above average and not stated in advance. Invoicing needs to be clarified and easier to understand (from a business owner's perspective). I recommend others clarify expectations with Shockwave in advance of scheduling. I contacted Shockwave after receiving a direct snail mail solicitation to perform annual service on my 20kw Generac. I was a first-time customer. I felt a level of trust since I thought they were the company that sold/installed my generator in 2015 and did a service check on it in 2021 when I purchased the property. I emailed them to set up the service without asking about the cost upfront. Service was scheduled within a few days (the scheduler was friendly and responsive), but I was away when the tech arrived to perform the service. As far as I know, there were no issues with scheduling or service performed. After service, I did not receive any information/contact aside from an invoice. When I received the bill, I felt it was expensive. I anticipated a $200 service bill since my model generator's maintenance kits are $75 direct from Generac. This is what caused me to inquire further. I emailed Shockwave and asked for an itemized receipt showing the breakdown of labor & materials. After several emails, I received a confusing invoice that was difficult to follow. This is precisely what I was hoping I would not receive since this type of invoice is usually associated with a company with questionable business practices (my perception, where there is smoke, there is fire). Had it been easy to follow, I would have paid it without further questions or taken the time to write a neutral/negative review. The materials (maintenance kit that Generac sells for $75 and dealers probably buy for 20% less) were billed at $100, which is not market value. In one email exchange, whoever I emailed stated my itemized invoice was "technically a loss of revenue." At this point, I decided to stop going back and forth and instead pay my invoice and write this review. Service was performed on time, pricing was high, I felt taken advantage of with the $100 price of the maintenance kit ($25 over market value), and the invoicing was unclear. I enjoy good service and do not mind paying for it. Had the itemized invoice been clear, I would have never questioned it further. Since this wasn't the case, I'll shop this service out in future years with other service companies or buy the $75 maintenance kit and spend an hour doing this myself. Feedback to Shockwave: Fix your invoices; when a customer asks for an itemized invoice, get them a clear invoice with labor, materials, and tax charged. Charge market value for the maintenance kits. Update your website to include a pricing schedule or at least have it in your mail solicitations. Report back to your customer with the generator status your service tech just got intimate with. Most homeowners don't want to maintain these things themselves, so they contact companies like yours but still care about its condition. Print some door tags, and give the homeowner a status report, letting them know their generator is in great operational condition (or needs repair). This is also an excellent opportunity to leave a magnet for their fridge with your company information, a date to schedule the next service, and a discount on future service. I'd like to see small businesses succeed, and there were many missed opportunities here to retain a customer and get an excellent review. Best of luck.

From the owner: Excellent Electrical Service Upgrades When it comes to…read moreupgrading your home's outdated electrical system and generators, trust only the experienced professionals at Shockwave Electric LLC for the job. Expect quality services at competitive prices from us. Get in touch with us today for a FREE estimate!

I had an appt with them for 1 PM yesterday and understandably, they were running behind due to…read morelots of people calling with storm damage. I checked with them about an approximate arrival time and when he told me how busy he was, I told him that we could wait a day or two because we had power and others didnt, and to call me with a new day and time. He never did this but says he showed up at my house at 645 PM and claims to have knocked and rang bell and noone answered so he drove away. Never called us or anything. Our doorbell does not work but does not need to as I have several dogs. Nooone barked- How does that happen?? And why wouldnt you call before driving away? What if someone was in the shower or something, I mean after all, we did not know he was still coming as he never bothered to let us know, even after promising to call before coming over as I told him I am frequently tied up with my disabled son. Anyway, called him today to see when he is coming and he was hostile and told me he was here and on and on and now wont even consider making us an appt until next week?? I am glad that he has so much business that he can behave this way. I know he wont be troubled by us again. If you are looking for manners and good customer service, I would keep looking. I cant speak about his skill as we never had a chance to experience that. Completely unprofessional. I owned my own business for 25 yrs and NEVER would have even considered treating a customer in this manner.

Larry Warner was very helpful and timely. He gave me options based on what my financial needs…read morerequired. He actually came out on a Saturday morning to get my electricity back on so I could run my ac when the temps were in the ninety's. I would recommend Larry to anyone he was very professional. Jim C.

The crew was here for 2 different days and they were fantastic! They found and fixed all of the…read moreproblems, were so polite and professional and the price was very reasonable. Andrew was here alone today and he was very clear about what he was doing, very friendly and a great asset for your company. You have many great employees and he is a prime example of that quality. Thank you all so much!

I have had extensive dealings with DL Smith because a tree in my yard kept lobbing giant branches…read moreat my house and taking out my electric wiring in the yard until I could get the tree cut down. They are honest, helpful, reasonable and knowledgeable. I highly recommend DL Smith.

I called Blue Dot when I started experiencing a problem with my new furnace and they scheduled me…read morefor two days later. I couldn't wait that long and asked around to my other HVAC buddies. Through their help, I quickly found the issue and began taking their recommended steps. By the time that Blue Dot tech arrived and looked over what I had started, he agreed that I had identified the problem and prevented it from getting worse with my course of actions. The AC is back to working normal again and I couldn't be happier. This was a collective effort that worked out for the best!

I booked a service to get my sump pump replaced. I informed the tech that I was out of state and…read morewould have a family member there for the appointment. We set a Thursday at 1200 appointment. I told the tech multiple times due to my job I wouldn't be reachable by phone the day of the appointment. He assured me that was not an issue. My son in law came to my house at 1130 by my ring camera plenty of time for the1200 appointment. They never showed up. My son in law waited until after 1600. I never got any notice of why they didn't show I call my son in law after I got off work he said they never showed up. I called blue dot and they said he didn't show up because I didn't answer my phone when they called the day of the appointment. I told them what I told the tech about not being able to receive call while at work. They said they could reschedule. I told them that since it was pouring rain according to the radar my house was most likely flooding because they failed to meet the obligation of installation of my sump pump. I also explained i was still out of state and my son in law couldn't take off another day of work. Here is the preappointment text.We'd like to shoot for noon or afternoon if 12-2 works for you that'd be great.Thursday 6/25 @ 1200 works great my son in law will be there. Remember I'm out if town and can't get calls Day of appointment. No problem. I did receive damage due to flooding that night due to the failure to do the job i hired them to do. They quoted me a price of $3100 to do that replacement. I was able to get it done by someone else much cheaper but with the cost of the damage im still out over $4000. Do not use Blue Dot they do not show up to do what you hired them for.

I came in to replace the lampshade on an antique floor lamp. They were extremely helpful & had…read moreexactly what I needed. Unlike the big box stores, they carry very high quality shades. They also were able to recommend a place to have a mirror replaced.

From the owner: We are locally owned and operated with combined experience in lighting for over 25 years. We offer…read morenot just lighting but also lamps and lamp shades, light bulbs, and as detailed as a lighting layout for your new home under construction.