Terrible customer service. Must be under new management this past year. I boycotted this store and…read morefinally went back. The employees are rude, seemed to be bothered by customers. I'll be spending my money elsewhere going forward. Clueless, rude employees! Never again. I have to give a star? Why?

Always helpful & friendly staff. The guys in sporting goods are exceptional!…read more Great selection and variety. We buy most of our landscaping supplies here.

Worst customer service ever! Every time I go in there (20+times) nobody asks me if I need any help,…read moreinstead they look at you like you're a complete idiot and when you go to checkout they act like your being an inconvenience. I'm only leaving one star because zero isn't an option. Go to cashway or ace if you want to be valued as a customer!

From the owner: hardware , lawn & garden , paint mixing, trusses, custom cabinets , lumber yardread more

The best hone Droit experience for me so far!…read more I called in advance to see if the AC unit I wanted was in stock. My central air went out and in the middle of A heat wave there's a two week wait for repair. I decided to get a small window unit just so I could have one cool room while I wait. (Cheaper than a hotel room for two weeks!). I got someone in the correct department on the first try with only a very short wait. When I got there there was a stack of new units only a short distance from the door. Thank goodness since I'm still waiting for spine surgery and every step hurts. There was someone right there to help me get the box on the cart. Very short wait at check out. Someone to take it out to the car for me. I am so grateful to have an extra little bit of help while I'm waiting to hopefully get my back fixed. Really Made my day. I had to drive further because other stores were out of stock but it was worth it since I saved well more than the price of gas for not having to pay sales tax. It was almost a surrealistic experience to have the total at the register match the price of the item!

First off, the worst web site for any big box store, could barely be worse than it is. Most, not…read moreall, employees seem to be lost or at least headed somewhere where they cannot be found. Prices for lumber are just plain stupid high, a 1"x8"x6' fence board is almost $14.00, bought at a small lumber yard for $3.00. Yes they have a huge selection and their appliances are priced competitively. But they really need to hire a high school student to redesign their web site, their pros suck.

Best staff ever!!! They know the store and the local community. Best hardware store. From hardware…read moreto outdoor goods! Home, garage and garden. A good place to get what you need.

From the owner: Appliances, tools and everything you need for home improvement and maintenance. Lawn and garden…read morecare. Guns, ammo and other sporting goods. Services such as glass cutting, screen repair and small equipment rentals.

Friendly, knowledgeable staff. Sometimes overlooked from La Grande residents, but always worth an…read moreextra stop at least once every few months. One thing I like, is how comparably fast--compared to competitors-- it is to get in and get back to a project.

I have been shoping at D&B for a long time and I have never seen such poor quality in there…read moreclothing choices I dont know if they are just buying cheaper end of the ariat men's jeans or if its just there way of making money but when I spend almost $200 on 2 pairs of jeans that do not even last 2 weeks of casual wear and they telm me that its not there fault and they cant fo anything at all to help me except sell me another pair of expensive jeans that are going to rip rite out.. they should be able to send them in to the company and get some sort of reimbursement for me or have them send me something to make this rite I cant understand where coustomer service has gone wrong and made the coustomer feel like they have to pay a top price and if the product fails its so sad too bad. I have lost faith in D&B as a friendly coustomer service store to shop at , when I spend that kind of money I expect what I buy to last at least more then 2 or 3 weeks. So if you dont mind having extra jeans to use for rags and throwing your money away then by all means go get your self some aria jeans from D&B in lagrande Or,

Hi , I would like to say my experience with FBS has been awesome. I was greeted by a friendly young…read moreman with a smile named Austin Very knowledgeable to what I was looking for , I have to say it's because of him I will definitely be a repeat customer. highly recommend this place for that home town feel . Thanks Austin !

Very knowledgeable ....quick response to quotes needed .....supplies on hand is excellent.... aim…read moreto please...

Darts is no longer a True Value store as of March 1st. Still operating but now as just an…read moreindependent hardware store. Hours are Mon-Fri 8am to 5pm and Sat 9am to 5pm.

Nan: They made a newcomer feel very welcome. Even though the sale was no longer going, they…read morehonored the price that was listed on the label. I was surprised at the large selection of items for a small town hardware store. I was well taken care off, and I'd shop there before running over to the big box hardware stores.

Extraordinary help today from Alan and Simon at the La Grande Ace Hardware. I had a ski boot with a…read moredamaged buckle and these guys went over and above the call of duty to help me figure out a solution. I'm very grateful. Great service.

I buys a few gats, that's no secret. A few weeks back I buys a Ruger rifle here. Takes a week or…read moreso to get it cause it's a special order. Mama always said I was special. The rifle shows up, I pays for it and goes to see if it will go bang. It does a time or two then it pukes out it's own extractor. I brings it back to ACE and asks to get my money back. She says they don't do that and it says that right on my receipt. I can come in next week and talk to the manager if I want to or they'll mail the rifle to the idiots who built it at Ruger for me next week. (that means I have to pay for another background check if it ever comes back). This isn't something I picked up at a yard sale, it's a brand new Ruger rifle. I takes the POS to a local riflesmith, I bought it to shoot it after all, not have it in transit for days and days. He fixes it in one day for me, back I goes to the range where this Ruger junk pukes it's extractor again. My riflesmith says send it back to the factory it's got some serious problems. I decides that this Ruger like the previous Ruger I bought brand new is more useful as yard art than shooting ammo and determines I can cut it into pieces and weld it to a frame and hammer it in my front yard. The folks at The Oregon Trail Trader where I usually shop convince me they will send it back to Ruger, have it repaired etc. I does that. It came back today. I traded it to them, lost a bundle on magazines, ammo, scope, parts and accessories I had purchased for it. Here's the bottom line, If I had purchased it from The Trader they would have given my money back when I came back with it, or given me another rifle. No hassles about either. They absolutely would have resolved this defective gun immediately to my satisfaction. I've had that happen in the past here. Even Wal Mart will give your money back on junk you buy there if you take it back. Here's the real bottom line. If you're shopping for firearms go to The Oregon Trail Trader where Customer Service is the order of the day everyday. And if you're thinking about anything built by Ruger, just say NO!