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Franklin Building Supply

5.0 (3 reviews)
Open • 7:30 am - 5:30 pm

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3 years ago

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5 years ago

Very knowledgeable ....quick response to quotes needed .....supplies on hand is excellent.... aim to please...

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9 years ago

Great business....that takes care of their customers! We are lucky to have them in our community.

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The Home Depot

The Home Depot

(20 reviews)

$$

This review is specifically for one employee, Mindy N. We've been in this store many times and…read morenever had service as great as we've had today. She knew her products and knew how to work the system. She was extremely knowledgeable, super friendly, and her customer service skills were amazing! It was a very pleasant surprise considering the negative experiences we've had over the last year. Mindy, you're a rockstar! As far as the store is concerned, it's your typical Home Depot with plenty of items in stock.

Purchase a walk behind weed whacker. First time using air cleaner fell off and the weeds will wrap…read morearound shaft and stops motor. We live 200 miles round trip from store. I was told by the store I could return within 90 days and it has 2 year warranty. Took back to store after a 6 weeks after driving 100 miles. Older women at return desk said can't return gas products after 30 days, but can return electric. She offered to give me a new unit that I couldn't return. Requested to speak with manager. Manager Dave told me same thing but he would call the manufacture and see what they say. Told Dave would take new unit, but now he refuses to do this. He refused to keep the one time used broken whacker. Felt the older return woman with all of her pins on her vest was not friendly and had to keep giving her my name about 10 times. Her and Dave kept asking me who said I could return the whacker and told them it was a young girl that was working returns like I would have remembered her name. Very Very poor business tactics and customer relations from this store and HOME DEPOT.

Franklin Building Supply - buildingsupplies - Updated May 2026

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