We've been coming to this office on and off for years (the only times we stopped were because of…read moreinsurance changes), and our experience has always been wonderful. Dr. Victor Ganata is incredibly knowledgeable, kind, and forward-thinking. I honestly can't say enough good things about both his professionalism and the supportive care we've consistently received from him and the entire office staff. Everyone in the office is always prompt, warm, and genuinely helpful. Recently, my daughter saw a GI specialist at Children's Hospital LA, and he was deeply impressed by the thorough labs Dr. Ganata had ordered before referring us. He mentioned several times that Dr. Ganata did fantastic job, made his work much easier, and that he wished all PCPs were that thorough and attentive. Dr. Ganata is also very open-minded when it comes to exploring new approaches and doing individualized research for your child's specific needs. Overall, I truly can't recommend Dr. Ganata and his office enough. It's amazing that patients have access to this level of care.

It's unfortunate that I have to give this bad rating. This business medical office is a mess…read morewithout Daisy or Dr. Ng. The covering Doctor for Dr. Ng is Dr. Victor Ganata and he did a physical for my 6 yr old daughter and did absolutely nothing. I could have done the physical for my daughter it was that bad. I definitely recommend not bringing your kids here. Dr. Ng will surely be missed as he would spend so much time checking the kids making sure Nothing was wrong or if he saw any concerns. Looking for a new Pediatrician ASAP!

I started attending Huntington Family Medicine in 2021 with Dr. Parra. I had many appts back to…read moreback (mostly virtual) as Dr Parra was trying to track down what was going on with my health. She was always communicative and really tried to get down to the bottom of things. I did however often have to wait a long time for virtual visits. Dr Parra left the practice and I have now see Dr. Yam one time virtually and one time in person. She seems to be a great Dr. I feel very comfortable with her and she is just generally positive and a Dr you would never dread seeing. Unfortunately, I continue to have some health issues but Dr. Yam called me directly when the office was closed during the Christmas holiday to follow up on some recent blood work. I was blown away that she took that time and called me directly. I look forward to continuing to work with her.

This clinic been going down hill since the last few years I been here. This has been my primary…read moreprovider for the last few years, although the front medical assistants and front desk have been awful, which is an issue in itself as I am not sure why they don't manage the people in the front desk properly. They are rude, they don't really acknowledge you. And when you ask questions, its like you are bothering them - which like - im sorry if you really are having a bad day every day maybe you shouldn't work in customer service. Recently one of the biggest issue is I had called to tell them I need to update my pharmacy, they had told me to email them the updates. Which I did email the updates, and they replied saying they did update it. I called the office even to make sure the pharmacy is updated. However after my PCP visit I was suppose to get some medications, I waited about 2 weeks for the medication to be filled because I thought it took some time only to realize, that they had changed my pharmacy to a pharmacy that does not exisit in montebello that doesnt exist even, when strictly the email was regarding monterey park with specific instruction. When asked if they can do something about this situation as I do need the medication, they said that the provider is out of office and they cannot do anything about it. How is this the care they give, multiple time of negligence, and carelessness not to mention not being kind at all when I am talking with the front desk when I am there is just disappointing. I am quite frustrated as it used to be my favorite place to recommend people, now I can't even recommend anyone. Its hard to get a hold of anyone on days the office is closed, but its even harder to get a hold of someone when the office is open when i am off as well. And there isn't quite a grace period when you are late, and this structure have impossible parking - which makes it even harder. I used to not mind a lot of the things, including medical mistakes, but how can I ignore all of these when I am not being heard and medical errors are occurring as well?

I like it here. Im glad they now have a PA who can help with appointments because it was a little…read moredifficult to get appointments right away. Dr. Johnson is a great Dr. I have had heartburns on a daily basis for the past 4 years and my previous Dr. would just tell me to take Tums or change my diet. My first visit to Dr. Johnson was regarding that, and he sat with me and drew out why I gat the heartburns and recommended a different drug which has been a life saver to me. I also recently saw him for a knee injury and he referred me to a GREAT sports medicine Dr. So what I'm saying is that he is a great Dr. who takes the time to sit and explain to his patients. His office staff is also super friendly. I enjoy going to the office, its small and cozy, and has a homey feel =) I usually see the Dr. within 0-10 minutes of my appointment so I'm not sitting and waiting forever. The only complaint I have is not being able to get appointments sooner. He's usually booked for 2-3 weeks in advance. But like I said he has a PA who is very knowledgable and does just as great as Dr. Johnson himself.

The doctors are great, but the gentleman that works at reception is horrible. He might as well just…read moretake orders at McDonald's with his lack of a personality. Rude, disrespectful, and disgusting attitude.

I'm really sorry to read that others have had poor experiences here. I have been once and found the…read moreservice to be very organized and thorough. I received the majority of the paperwork beforehand on their app which saved time at the location and allowed me to look up details located in files at home. The person who checked me in the day-of surgery was friendly and efficient. I especially appreciate the professional, detail-oriented and kind care of my nurses--Jerry, Karen, Shannon and Lilit. Honor the good nurses. Gerald allowed me to get the IV last which helped. He also fitted me with leg pumps to try to prevent blood clots and told me how I could use it at home later. Dr. Hutchinson listened to my concerns, addressed them and sent me home alive. I'm not sure how Dr. Park performed in the OR, since I was out, but she did listen and patiently answer my questions before I was rolled in. I assume she was as professional and did a good job. One nurse, specifically, told me she was a good doctor and that she would feel comfortable with her, herself. The space was not crowded and was oddly calm and quiet which was lovely, considering. I had the afternoon shift--I did hear the a.m. louder with many children. Maybe I was just lucky. Everything appeared clean and the process was explained to me clearly and flowed well. All but one person was friendly--and I probably asked about 10 people a couple questions. My calls were answered promptly. My only issue was that days prior, they overshot how long before I'd be ready for a ride--the day-of estimate was about 2.5 hours earlier than they told me on the phone. I wish they handled more procedures at this location--it was a much preferable experience to hospital surgeries (as well as my visit to another surgery center). I hope they can keep up the good work.

I had a sinus procedure earlier this month, and will admit my experience was decent. The only…read morethings that I did not like were the following: 1. I was told to check-in for my procedure at 7am with my procedure being at 9am. When I arrive at HASC, there was no receptionist at the registration desk to check me in. I and a few other patients had to wait for like 30 minutes for a receptionist to show up. The Pre-Op nurses called me around 7:27am asking if I was running late in which the receptionist, Rosie, just arrived. I told them there was no one at the desk to check me or others in when I arrived and that she is now backed up. I don't know if she was on break, in the restroom, started later, or whatever the situation was I found it very unprofessional. From someone who has worked in healthcare, there should always be someone manning the front desk at all times; when I worked we always had someone to cover. 2. I and my mother felt the PACU nurse, Wafaa, bedside manner could have been better as she was very blunt and seemed stressed. I don't recall my surgeon visiting me in PACU but I was probably still under anesthesia. 3. For me being at 6'1"-6'2", the gurneys were too short to the point where I can feel I was sliding down. I bring this up more as a patient safety concern and understand that each facility differs with its resources but that shouldn't mean anything that compromises patient safety. To add to patient safety, I don't recall a timeout being performed in the OR but idk if I can't remember due to the anesthesia. 4. I was told that I would be getting a Post-Op call the next day but never got one. I had to call today to speak with a nurse regarding my Post-Op recovery (which is going well). Other than these, my procedure went very well. My pain was brief. The rest of the staff were very nice and helpful; I got a ton of Post-Op supplies to help me in my recovery. I would definitely go back to HASC for outpatient procedures and hope that these areas improve for patient safety, efficiency, and comfort.

Update: I've been working with Dr. Cynthia Nguyen at this office. She is soo kind and helpful! I…read morehaven't had any other scheduling issues or complaints since my last negative yelp review of this office last year in 2025.

Parking: they don't validate but there's plenty of easy access parking; cost can vary depending how…read morelong you are there for however, it's a max of $12. Office experience: Telephone customer service for checking insurance acceptance and scheduling with this office was beyond amazing and accommodating! When I arrived, the office was clean, organized and fresh! The front office ladies were super nice! Check-in was a breeze as I had prefilled patient forms that I obtained from their website. (You can also fill out while checking in) I was called in within a few minutes! My appointment was with Dr. Deborah Yu; the type of care I received left me with a feeling of extreme comfort. She listened effectively and was engaged when I answered her questions and explained the reason for my visit. Her exam was thorough informative and she provided knowledgeable advice. Dr. Yu's bedside manner is truly amazing and speaks volumes for the type of care you will receive at this practice. I do believe all the doctors at this office are amazing and provide excellent care. I am sooo glad I was able to find my new specialist. I do highly recommend this practice.

Friendly staff, Diana, and Ashley at the front desk are…read moreexcellent team, very professional with a great attitude. In general, the surgery center follows all protocols now with the pandemic, all nursing staff David, Oscar, and especially Laura are very professional with outstanding customer service. I definitely recommend this surgery center.

Can't say enough positive things about this location. Nurse Marcy and her team are fantastic from…read morethe beginning to the end. She is definitely the reason I will recommend this place to others. Her important follow through make sure I felt safe.

A great experience with this practice. Dr. Klenck is an outstanding surgeon with many years in…read morethe field. I recently had a full knee replacement with Dr. Klenck and he made sure that all precautions were taken to ensure a successful experience. He really cares about his patients. The Surgery Scheduler, Jennifer, also does an outstanding job of scheduling procedures and making sure that all of the necessary pre op referrals are completed in a timely manner. Highly recommended!

If you care about your health and well being, do not come to a place that practices mill medicine,…read morecontrary to the standard of care. Multiple rushed and poor experiences here with several physicians. Most of your face time here is with physician assistants. When a doctor experiences significant tactile resistance during an injection and openly admits a lesion isn't behaving like a typical cyst, shifting to a passive "wait-and-see" approach without looking at your historical imaging is simply a contradiction in clinical logic. Calling that out isn't about being confrontational; it is about recognizing that your intuition was right, your questions are valid. Dr. Billings operates a medical mill. I came to see Dr Billings (incidentally CEO of Pasadena Orthopedics) for a thumb lesion xrayed 5 years ago and never biopsied. She injected my thumb without so much as objectively establishing if the lesion was solid or cystic. She told me with utmost confidence that I have a cyst. She suddenly revised her diagnosis while in the midst of obviously struggling to inject the lesion with steroids. She wanted to move fast because volume means Benjamins $. I walked in with little to no pain, and walked out unable to fully flex or extend my thumb without pain. The office then gave me the run around for a simple imaging request after the pain progressively worsened and insinuated that the response to my injection in 6 weeks is "diagnostic." No rationale was offered. Billings tried to pivot with, "let's see if we get a treatment response." Truth is, she realized unnecessary needle trauma would have to be healed from forcefully trying to inject steroids (liquid) in something with the density of an eraser (before imaging could become meaningful). I offered to show them prior imaging, but they were too busy churning out patients. I came here for diagnostic clarity, not to sit around for 2 hours and be provided substandard care. The audacity of trying to pass it off as, "let's wait to see if the treatment responds" (damn well knowing it's not behaving like a cyst and forcing fluid in a solid mass in a patient's thumb). Come on now.

I have been with Dr. Poladian for several years now, and still continue to get excellent care. I…read moreappreciate her attentiveness to my concerns, her straight forward talk, and her ability to work with me on a plan of action for care. I think it's pretty cool that she has medical students in her practice and she has them come in first to see what's going on, then she comes in with them to teach them, as well as to care for me. (They ask if they can come in prior to doing so, and will respect your request to not come in if you don't want them in the room).

Doctor Poladian is never available. You will always see a nurse practitioner…read more When you call they NEVER answer but you come in and they are all sitting around not on the phone. Returned calls are 2 days later not 24 hours. Appointments are months in advance even tho you won't see the doctor. Now they want to charge you a yearly "membership fee" of $250. See below for email sent. That's insane! These doctor just want your money and insurance money. I left this place for another doctor that's available and the office answers their phone. Beginning February 1, 2026, our practice will implement an annual administrative fee of $250 per calendar year to help offset the cost of certain non-clinical and non-covered administrative services that are not reimbursed by insurance plans.