Let me start off by saying DR. SARA is INCREDIBLE!! I have…read morealways hated doctors and never felt comfortable going but DR. SARA has changed those feelings for me. I went in regarding my health. I felt something was off and DR. SARA was so professional and efficient to figure out what was going on! I did the necessary testing and got on a nutritional regimen that HAS BEEN WORKING BEAUTIFULLY! It has only been a week and honestly, I have noticed such positive changes in my body! She is great at checking in with you and is always willing to be of help with any questions! DR. SARA takes the time to listen to your concerns and explanations. She is so patient and is VERY KNOWLEDGABLE! I felt 100% comfortable with sharing all my personal body information and knew I was in good hands! I am so thankful for DR. SARA and happy with my results! I 100000000% will be coming back again and again for HER!! She is truly AMAZING! I HIGHLY RECOMMEND DR. SARA!!!!!

I've had a consistently excellent experience at Optimal Health and wellness and would highly…read morerecommend it to anyone looking for a professional, elevated wellness service. From the moment you walk in, the environment is impeccably clean, calm, and thoughtfully designed--it strikes the perfect balance between medical office and a relaxing, spa-like atmosphere. The staff is exceptionally knowledgeable and attentive, taking the time to explain each treatment in a way that feels both informative and reassuring. I typically come in for B12 shots, (I recommend the Honey Badger) , and the process is quick, seamless, and handled with great care. Efficiency, level of professionalism, and attention to detail is what you receive throughout the entire visit. I've personally noticed a meaningful improvement in my energy levels and overall sense of well-being following my treatments. Equally important, I feel completely confident in the safety and quality of care provided here. Scheduling is easy. You can call or check the schedule online. Appointments run on time, and every interaction reflects a high standard of service. NOTE: Parking is free for the first 90 minutes, but keep in mind the day and time you go can make it a challenge to find parking. Give yourself time. You park in the same lot with A LOT of restaurants. You need the code to get into the office building. No appointments passed 5pm and not Saturdays. I will absolutely continue coming back.

Fantastic facility, great staff who really took great care of me and a special mention to a nurse…read moreintern at Station 35, his name is Hamlet who was extremely patient, gracious and warm in taking great care of a patient (me) who was not feeling too well. The compassion Hamlet showed and the way he went about what he had to do was extremely appreciated by me as he was very calm, reassuring and gentle in the manner he took care of both of us sharing the same hospital room. Thank you Hamlet

I'm actually surprisingly ok with how things went here. The nurses come in your room way too much…read morebut they're on a serious regimen they have to follow ensuring you're okay post op. You're provided with a Medela Symphony which for pumps, is best in class. The NICU had mostly wonderful loving souls, really after weeks of visiting NICU shift after shift, only 1 of over a dozen nurses we met didn't seem to be sincere. The rest were just angels on earth caring for at risk babies. The food actually wasn't as bad as usual at hospitals you just have to navigate carefully LOL. All in all, I felt the maternity ward and NICU was warm and friendly. It was easy to park and go in and out of the hospital. Now the bill. It's exorbitant. I think 2 weeks of NICU was $479,000 LMAO I mean they have to just make this stuff up. Like there's a bowl of really horrible numbers and that's the one that got picked for me. I cannot fathom how someone without insurance can be faced with such a bill. But I digress about our healthcare system. Dr Greer and Dr Kaiser took great care of me and were super understanding and empathetic. Cathy in the NICU was a superstar human being. The hospital is beautiful and I felt cared for.

Ladies, do not be scared of the name "the mark men's health"…read more I come every week and get my b-12 shot here. It keeps me going and helps me conquer the week of work, 2 kids and my busy life. Ned is awesome and is a great shot giver! Come here for that extra energy boost. I promise you it's clean, and the guys that work here are nice.

It's always nice coming to see Nes and Rich. They're super friendly and knowledgeable!read more

The parking is a total rip-off. $12.00 for an hour. No validation. I'm pissed about this and I…read moreresent being charged so much to see my doctor. Not only that, it is valet only. I don't like letting total strangers drive my vehicle and then expect a tip on top of the outrageous rates. Not that they don't deserve a tip working in that hot underground environment, but the fact that it's set up this way puts patients in a corner where they have to pay pay pay. Keck Medicine, please validate!!!

Blood work dept is so unorganized. They open at 8 am. I'm the 3rd person I walked in at 8:05…read more It's currently 8:22. Only 1 person has been attended. Parking is very difficult iven thoe your paying $2 every 15 minutes. Unreal. I'll update if I ever get out of here

Such an amazing place for people who are vulnerable, in pain or in distress. My wait time was less…read morethan 20 minutes, which is unheard of for Emergency!!! They did an x-ray, an EKG and did an overall check up within an hour. The doctors and nurses were very attentive and professional. All my questions were answered and my issue resolved.

It's complicated. This hospital is obviously understaffed but every single staff member that took…read morecare of me was excellent. I was in the ER for 19 hours because they didn't have any beds upstairs. That is unacceptable. But the doctors and nurses did their best to care for me until I could be admitted. Wen was part of the overnight staff and was incredible. The ER was not sanitary. The bathrooms in the waiting room and within the ER especially were not being maintained and I might have contracted the flu from using them. Once I was admitted to the second floor, the levels of care were exponentially better. I had around the clock care and a call button for if I needed anything. They made sure I knew what was happening with my body and gave me full control over my treatment options. The food was surprisingly acceptable; sometimes even good. One thing that I found strange was that I never was told about how billing worked or what my insurance would cover. I am lucky that they are contracted with my insurance and I only owe $50 from the ER. But it is concerning that I never was told about billing while I was there. TLDR: Hire more sanitation workers!

Dr. Brenda has helped me immensely. I have had a gluteus maximus problem for months and months. My…read morefault for not seeing someone sooner but I guess the waiting period led me to her. I twisted my ankle a bit and she solved that issue. I was referred by another friend who had a should problem. She too awaited a long time to seek help but was relieved from her chronic pain by Dr. Brenda too. Please do not waste anymore time in pain. Make an appointment, you will not be disappointed.

I visited the PBWC for a breast exam. I was pleasantly surprised to find that the Suretouch exam…read morewas simple, non-invasive, very , painless and made me much more open to the idea of having exams on a regular basis. I highly recommend Brenda and her team to help you with your health and breast wellness needs. She is compassionate, passionate about natural health and thorough.

This building looks like it belongs in New Orleans…read more BUILDING: Space is leased out to numerous physicians, pharmacies and labs and that's why they call it Thatcher Medical Center. It is not a hospital. I tried to find some history online about the building with no success, so I have no idea when it was built. I have a sneaky suspicion it's only around fifty or sixty years old. PARKING: You can park on the streets or in their lot in back for a charge. They do take credit cards so that's good. MISC. It is close to lots of restaurants, so you can grab lunch after your appointment.

This place has a nice antique feel/look to it. It is on Green Street and is home to various…read morebusinesses ranging from things like a hair clinic to a chiropractic office and more. A parking lot is available but there is a fee, I am not 100% sure how much time each business validates (I know the chiropractor validates for 45 minutes only). There is also street parking available but with so many businesses on this block it is difficult to get street parking depending what time of day you show up. Minus one star because it is confusing finding things in this building.

My eye glasses arrived after waiting 8 weeks! Kaiser…read moregrievance and Vision Care ( they are from Pasadena) never helped, never would give a status report, and never showed any care or concern. Instead they acted like this is the norm--so I guess it must be. During that time ( I am blind w/o correction--my glasses are medically necessary not cosmetic) my left cornea got so swollen I am now on steroid eye drops. The PCP is worried damage may have occurred and so I am set for a retina scan on March 6th.

Nurse Clinic - OMG My appointment was at 950, it's 1030 and they haven't call me , I am so…read moretired of this customer service !!!! We paid so much and that's how they treat us.

I've been to this location a couple of times now. For a fairly populated and dense area, this…read morelocation feels really low stress. How's it going in both times? Let them know what I was there for and got seen relatively quickly. Each time I went here the visit didn't take that long and felt like there was quality care both times. To be fair, I didn't come here for anything huge or elaborate, but just a really pleasant experience overall. One of the great things about going to Kaiser is that you can get a lot of different care under the same roof or at the same location. Parking was pretty easy to find in the garage as well.

Kaiser Pasadena location No star for the lab lady Today…read moreAppointment at 9:50am Saturday I have been a Kaiser Permanente member for more than 15 years, and this is the first time I have felt the need to file a complaint about the service I received. Today, I went to the laboratory for a blood draw. I specifically requested a butterfly needle because I have very small veins and have difficulty with blood draws. Several laboratory staff members in the past have told me that I can request a butterfly needle for this reason. Unfortunately, the staff member who drew my blood today was extremely forceful when inserting the needle. She poked me so hard that I had to hold myself back from screaming because of the pain. I understand that drawing blood from small veins can sometimes be challenging. However, there is no reason for a patient to be treated so roughly. I expected the procedure to be performed carefully, gently, and professionally. This experience was very upsetting and disappointing. As a Kaiser member of more than 15 years, I have never made a complaint like this before. I believe this staff member needs to improve her technique and, especially, the way she handles patients during blood draws. Patients should not have to endure unnecessary pain because a procedure is performed without enough care or gentleness. I am submitting this complaint because I hope Kaiser will take this matter seriously and provide appropriate feedback or training to prevent another patient from having the same experience

Dr. Yi is being really helpful throughout my medical exam. He's pretty caring and considerate about…read moremy body condition and offer few suggestions on how to recover from my health situation. The staff/receptionist is friendly too, she help me through the entire paperwork process and understanding about having my insurance card being printed out because I only have digital version one

Dr Tom Yi is an excellent doctor. He knows his profession well and has worked at the excellent…read moreHuntington Hospital in Pasadena. He has taken care of my medical needs for years. He listens well and is very professional. Some negative remarks here on the reviews about his bedside manners are to be taken lightly. He is professional! Like a doctor should be. Talk to your partner to get emotional care please. I can attest with the overwhelming high rated reviews here, that you are in very good hands with Dr Tom Yi. Two thumbs up!