This place is fine if you just want your dog's hair shortened and don't want to pay much. I've never been happy with the way my sister's dog has come back looking--yes, they cut the hair and trimmed the tricky areas (aka, face and crotch), but they actually managed to groom her unevenly. As in, the hair along her body looked patchy because it was cut at randomly different lengths throughout. We didn't ask for anything beyond a simple 'shave the hair off' cut, but apparently that was too much to ask. Both times, it had a disconcerting effect until it grew out after a few weeks.
Two other things put me off of them:
1) Again, this is my sister's dog, and she doesn't take great care of her hair. So she does end up looking matted and scruffy. She's a poodle mix that belongs to a young teenager; it happens. But I really hate taking her in to get a simple shave and getting judgmental comments and 'you're an abusive owner' scowls. Please. Just take my money and groom the dog.
2) They only take cash! This is especially inconvenient because last time I went there, they quoted me less than they ended up charging (fortunately I'd brought extra $$).
Anyway, I might have to use them again if only because they're really cheap. But you get what you pay for. So if you want an uneven trim and a bitchy (pun intended) attitude, go for it. read more