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    That Dog Salon

    5.0 (4 reviews)
    Open 9:00 am - 5:00 pm
    Updated 3 weeks ago

    Get pricing & availability

    Response time

    11 hours

    Response rate

    100%

    Services - That Dog Salon

    Full grooming

    That Dog Salon Photos

    Recommended Reviews - That Dog Salon

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    2 months ago

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    11 months ago

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    1 year ago

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    1 year ago

    You take your dogs in and you're nervous but no worries when they come out they looked absolutely precious

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    Ask the Community - That Dog Salon

    Keys Animal Care Center - Street Sign for Keys Animal Care Center

    Keys Animal Care Center

    (19 reviews)

    These guys are professional, compassionate, and talented! Have always taken great care of my pets…read more The best in the lower keys!

    Zero clue how this place has such good reviews. Yesterday 4/22 we had a new patient appointment…read morefor our French bulldog. We came prepared - but your staff did not. Even though you had our extensive previous vet records - zero attention was paid to them. As such, your staff was un-prepared and un-aware he previously had a severe allergic reaction to the DAP+Lyme+Lepto vaccine and had to be rushed back to the vet within an hour. You were also unaware that for all our appointments after, our original vet insisted he be pre-treated for all vaccines to be on the safer side. I repeatedly asked the vet tech about this and she repeatedly brushed aside my concern. She kept insisting on a laundry list of vaccines. OK - we'll he'll be fine with rabies and this instead. Are you sure? What does it say in his records? Did you review them prior to our arrival? No - she did not. How it's not a requirement the provided health records were not reviewed prior to arrival - is beyond my comprehension. When I asked her about my Frenchie's previous records - she had no idea. I watched as she scrolled, and scrolled and then scrolled more through his records. At that point all trust was immediately gone. It was bad enough the facility can only be described as grungy. Nothing about this place looked sanitary. It was outfitted in what appeared to be mis-matched left over dorm room furniture from the 80s. Upon entering a room - you're confronted with an actual shower curtain (?!?) covering some unknown room or closet instead of an actual door. We're accustomed to a more professional and buttoned up environment that invoked trust and knowledge. This combined with zero attention to detail to my pup's previous records and allergic reaction was enough. I attempted to quietly leave merely saying "Not a good fit" when I was glared at on leaving. This situation was made worse when I was then chased outside by an alleged "manager". Following someone to their car is alarming. It's confrontational. It's beyond unprofessional. It's creepy. It only made a bad situation worse because zero apology was offered. Instead the "manager" justified bad behavior when she wasn't in the room with us nor had the time to review with the tech what actually transpired. My credit card was charged $35 on April 17 as a deposit for a visit - that never transpired because your staff failed us and lost our trust. I emailed April 22 to get a refund. No one called, no one replied to an email - - instead we got a passive aggressive email with the $35 receipt from April 17. This place is beyond unprofessional.

    That Dog Salon - groomer - Updated May 2026

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