I booked a one hour couples Swedish massage with the hot stones for my mom and I on our weekend…read moretogether. The space was very clean and calm, other than some people walking by our room and talking - since we had a curtain door, there obviously wasn't sound proof which was fine because it was still really quiet and calming. We had Lulu and Sachi as our masseuses who worked at good pace and pressure. Usually I feel dizzy or sore from the massages but they did everything just right. I would definitely come back!

I've been a loyal customer for years and have always appreciated the quality of service, which…read moremakes this experience even more disappointing. I left a message around 4:38 PM today, requesting a 7:00 PM massage appointment with a specific therapist. I received a callback at 4:41 PM confirming both the appointment and therapist availability. However, at 6:30 PM, I received another call saying they had "just received" my message and asking if I still wanted to book. When I explained that the appointment had already been confirmed earlier, I was then told that the therapist had been booked for another client about 10 minutes prior and asked if I wanted to move my massage to 8:00 PM instead. My answer was no. Situations like this are the easiest way to lose long-time customers. Confirming an appointment and then failing to honor it less than an hour before scheduled time reflects poor customer service and poor coordination. While I have enjoyed coming here over the years, there are many other places offering the same service with far better professionalism and reliability.

Been going here for nearly 6 years now for leg massages. I…read morehighly recommend George. Prices are reasonable.

They were in the middle of cooking and eating at the entrance and had a big like german Shepard dog…read moreon where the customers lay down. A dog!!! Not even on the floor but on the chairs. One lady was steaming potstickers and about 4 other workers at the table. I thought they were closed and she said they were open. We walked out so fast.

I originally came to Eastern Medical Center for acupuncture after breaking my leg. I had lingering…read morepain and limited movement, and the relief was almost immediate. Since then, unfortunately, I've also broken my arm and my hand at different times, and every single time the treatment produced exponentially better results than I expected. There have been periods where the wear and tear on my hands and arms from playing guitar, editing productions, and working long hours in my studio left me feeling genuinely worried that my arm only had a few usable years left. I went from debilitating pain and stiffness to completely forgetting that was even a period of my life. I now go weekly, especially since I play hockey twice a week, and the difference in my mobility, pain levels, and overall body comfort has been huge. I move better, recover faster, and just feel more normal in my body again. I can't recommend Eastern Medical Center enough, especially Teresa Shen. She has a deep, passionate history with the practice and has done an incredible job modernizing the process while staying rooted in real, effective care. She's thoughtful, attentive, and clearly invested in long term results, not just short term fixes. I'd rate this place 6 out of 5 if I could.

I have been visiting acupuncturists for over 35 years--starting when I was just 14--so I have high…read morestandards and didn't think I could be surprised anymore. Teresa at Eastern Medical Center proved me wrong. My experience with her was nothing short of transformative; it wasn't just a treatment, it was a complete reset. Teresa possesses a rare gift for healing that balances profound technical knowledge with true, instinctual intuition. She didn't just place needles; she seemed to listen to what my body needed and found the root of issues I've been dealing with for years. She is hands-down the most intuitive provider I have ever met. Beyond the treatment, the vibe at this clinic is amazing--it is a sanctuary of healing. The hospitality is top-tier, starting with the receptionist/office host who is incredibly kind, organized, and welcoming. They make you feel like family the moment you walk through the door. If you want a sterile, clinical experience, look elsewhere. But if you want a warm, welcoming environment and a practitioner who can truly transform your health, make an appointment with Teresa immediately. 10/10 recommended.

What can I say, I love a good deep tissue massage. I've come here a handful of times, and each…read morevisit has been consistently great. They really take the time to work out your knots and use a lot of pressure, which is exactly how I like my massages. Before your session, they have you fill out a form that lets them know which areas you want them to focus on, and they actually pay attention to it. If you're someone who actually wants the tension worked out (not just a light, relaxing rub), this is the spot.I usually go in feeling achy and tense, and I always leave feeling refreshed and relaxed. Highly recommend if you're looking for an all-around great experience with quality, consistent service. Thank you guys!

The receptionist ( not sure if she is the owner) is very dishonest , she doesn't pass the tips to…read moreher masseuse with correct amounts that we give. She tries to cheat you in every possible way. Doesnt maintain records accurately. BEWARE.

I can't daily enough about this place. Going on year 2 of coming here weekly and never have I had a…read morebad visit. The therapists know their craft. See you soon

I've been here a few times and brought my partner with me. Usually, I don't have any problems. The…read morefacility is clean, you get private massage rooms. I had a massage today and afterwords was told that my tip was not enough and that I needed to tip more. I'm a bartender so I know how to tip and tip well so the fact that I was being told my tip wasn't enough was insane. Definitely ruined my post-massage vibe.

Best reflexologist! He knows what he's doing and focuses his time and attention on his skills…read more Don't expect a ton of overhead in staff and surroundings; go in for the care you're getting. It's terrific.

If I could afford it, I would come for an ear, hand and foot reflexology appointment every week to…read morereset my body and soul! AJ's skill is extremely unique and my entire body feels better after his magic. Before an appointment one time my shoulders and neck were quite stiff and after the appointment I immediately felt it was easier to turn my head to check my blindspots while driving home. His ear massages put me to sleep almost immediately in the best way possible. To me, his massages can feel more effective than full body hands-on massages as it truly feels like energy can be released through the specific points he works on and he seems to be very in-tune with what the body needs. My mood is always elevated after an appointment, the worst part is when the appointment is over and my body is wanting more. I discovered him through a former reflexology practitioner in the area who moved away years ago and I am SO glad AJ is available! His style of massage is very hard to find. While traveling in other states I haven't been able to find anyone who matches his skill level in truly understanding how effective reflexology is and how healing it can be. Can't recommend him enough!

The one-hour foot massage I got this past Saturday included work on my back, neck, head, arms, and…read moreof course my lower limbs. Best part was surprisingly the arm massage, my masseur using a unique and effective method and technique to apply pressure to my sore muscles. The foot massage was thorough, attention paid to each individual toe and a rolling tool used to massage the bottom of my feet, with good pressure as well. However, the repetitive stroking of my lower legs was not as effective as other parts of the massage. At least it brought some relief to my calf pain from a charley horse earlier in the day. Quite a bit of chatter (in Chinese) going on in the shared room consisting of 6-8 massage beds (available for customers getting the clothed foot massage or treatments not requiring a private room), so it's not the most peaceful experience. But I didn't mind as they charged an affordable price and the session left me feeling rejuvenated in the end. Friendly staff too. It was easy to make an appointment via phone call a couple days in advance, and I was served right away at arrival (they were ready to get started even before my original appointment time).

The massage is good but the forceful tip is what lost us and would not be coming back. The lady at…read morethe front desk and the masseuse was initially nice and accommodating. I've seen the lady argued in their foreign language with the 2 previous customer while we were at the waiting area, I assumed maybe it's just them. After we got our massages which was not a full massage it was only foot and like they said "complimentary head, neck and shoulders" which they didn't fully give my husband. I was giving a 10% tip and the man and lady DEMANDED that we give more than $10 tip EACH. My husband gave them $15 each to get it over with, and they were ungrateful and gave us a nasty look. So we ended up paying more like we had a full body massage. We were planning to buy the package of 10 as it was reasonable price but after the demand of %25 tip they have lost us. I should've believed the previous reviews. Definitely not coming back.

I don't write reviews. Ever. But after what Dr. Shin-Ju Wei did is amazing. I walked in like a…read morequestion mark. I walked out like an exclamation point. Dr. Shin-Ju Wei didn't rush me. She sat down, looked me in the eyes, and actually listened. Not the kind of listening where someone blankly nods, we have a conversation and after fully listening she shows me useful tips to do to help relieve tension on my own time. Then as we are going through the process she is explaining while she is working on my body what each part does, so not only am I learning but I am being healed. She even hand wrote me a note with bullet points of foods that may have caused the inflammation and what to be conscious about. No chiropractor goes to that lengths. She isn't just a chiropractor. She's is a person who genuinely cares about getting you better and has the skill to back it up. The office is spotless, the hours are accommodating, and the results are the kind you tell strangers about.

I finally found the courage to try out the acupuncture service (not fond of needles ) because of…read morepersisting shoulder and neck issue that didn't go away with massage treatment. Not only that I have a past surgery issue, which resulted in a lit of scar tissues. I worked with Dr. Julie and she was just amazing! She cares about you and getting you better. She's not afraid to go a bit hard on you if it means that you can get better. I used to have pain and students from the surgery and now I don't! I've had this issue for over 30 years and Dr. Julie is able to help me within a few months. I wished I did this earlier. While I'm not over my fear of needles, the benefits of it outweigh my fear. Also, use your insurance if you can, it really helps!

I've been going to Mood Up Wellness for about 2+ years and my experiences have mostly been great…read morebecause it's all about finding the right therapist that truly fits your needs. Since I work out quite a bit, my muscles are often sore, whether it's my legs, IT Band, back, neck or biceps and/or triceps. Even though I could tell so many therapists where I needed massaging, I found the much needed care from Cindy. She is thorough in her approach. My IT band had been the reason for possibly sciatica and other back issues. After a few sessions with Cindy, I see her regularly every two weeks and it's paid off. She spends a good 7-10 minutes (I think?) on my IT band for each leg. She's great about sensing when to put more or less pressure on tight muscles or knots depending on whether I tense up or show reaction.. I've had many sports massages from other hotel and "brand name" businesses in the bay area at half or double the price. Mood Up Wellness is reasonably priced especially for package deals. Cindy truly gives one of the best full body deep tissue massages that I've ever had.

Great massages for reasonable prices. Getting packaged deals are also cheaper. The therapists are…read morehighly skilled and strong. Massages include oil, hot stone, and hot towels to remove oil. Total body massage includes, back, shoulders, neck, legs, head, face, and feet. You can request to skip face and head. You can request deep tissue, medium or light depending on the type of massage work you need. They also have feet only massage and acupuncture.

I really like the atmosphere. The music is good and the oils the use are a great qualityread more

This place just isn't the same anymore. The place has a stuffy odor and the sheets didn't feel…read moresuper clean. All this was still somewhat ok, considering the price. But the therapist was so distracted throughout the 90minutes. Her phone was vibrating and she was clearly answering it. She stepped out a few times to talk to her colleague. And the icing on the cake was the demand of more tip!! I think I was being pretty nice and gave her 22%. And she had the audacity to demand 27.78%! I normally have no issues tipping people 30-35% when I get massages. But the service was mediocre and therapist was unprofessional! No thank you. I used to go there frequently but haven't been since I moved away. And I was actually so happy to go back there again today. What a disappointment.