We had an absolutely wonderful experience working with Kristin Bailey and her team at LoanPeople…read more From start to finish, they were professional, transparent, responsive, and incredibly easy to work with. Buying a home can be stressful, but Kristin and her team made the entire loan process feel smooth and manageable. They worked extremely hard on our loan, followed through on everything they said they would do, and kept us informed every step of the way. What stood out most was their honesty and integrity-qualities that can be hard to find these days. Kristin truly went above and beyond to maximize our seller credits and delivered exactly what they promised. We always felt like we were in good hands and that they genuinely cared about helping us get the best outcome possible. We are so thankful for all of their hard work and dedication. I would 100% work with Kristin and her team again and highly recommend them to anyone looking for a lender they can truly trust.

Amanda Stewart is wonderful to work with. Extremely responsive, thorough, and took a genuine…read moreinterest in helping my husband and I as we navigated the first time home buying process. 10/10 service - highly recommend Amanda and her team.

Georgetown Mortgage seemed like a decent mortgage company, at first. Until we received our escrow…read moreshortage amount (which was incorrect). We were told by 3 separate people that we would be receiving an escrow reanalysis & then could pay the correct escrow shortage amount. During this process we also wanted to look into dropping our escrow account & managing it ourselves. We were told that we could request it & they would send us information in the mail. So that's what we did. Today we received a letter in the mail stating that our mortgage had been sold & another company was taking over. Still waiting on our reanalysis & dropping our escrow account we contacted GT mortgage to find out where we were in that process & how we could pay our shortage. Not only were we told that our shortage would now have to go through the new company we were also told that GT mortgage doesn't allow anyone to drop their escrow account. Oh, & we were told that there was not a reanalysis being processed. So, we were lied to. On more than one occasion. And who knows if we'll make the deadline to pay the shortage. Now, our monthly mortgage has gone up & our hands are tied. I do not recommend GT mortgage in any way, shape or form. They seemed like a fine company at the beginning. But the moment that you need something from them you'll get empty promises & a plethora misinformation.

We went through Georgetown mortgage to handle the sale of our home. We were handling the sale…read moreourselves with the seller being that it was our neighbor and we trusted each other. Georgetown walked us through the process everything came out perfectly and we have no complaints. We wanted to use georgetown mortgage when we sold our first house but unfortunately the buyers agent put us into First American title company with Teresa Wilcox and all of our money was stolen and we still have still not been funded. It's been 2.5 years. I also find it very strange that the yelp we put on Georgetown mortgage originally is missing. So here it is again, with more detail.

Lana and her team is amazing. She is very knowledgeable and does her homework and research…read morethoroughly. She was able to get me the best rate in such competitive market, but that was not the best thing. Our seller had so many reservations about the VA loan (wanted to sell to someone with conventional loan) but when seller and their agent talked to Lana and asked so many questions, Lana was extremely patient and addressed all their concerns and finally we got our offer accepted just because of Lana Jern. She remains so busy but she or her team-member always found time to respond to any of my questions. 100% would work with her again. Summary: Extremely knowledgeable, puts clients interest at the top, result driven, courteous and friendly

Barb is a wonder woman! She helped us for 3 years to build our credit and prepare ourselves for the…read morehome buying process here in Austin. Shes amazing with communication, she's amazing with helping you understand verbiage that's confusing, and she holds your hand all the way through to the end, but also beyond. Barb also hooked us up with the perfect realtor to fit our style/needs. 10000% recommend using Uptown Mortgage for your home buying needs. It'll be the best decision you make!

Judy Copple was my realtor for selling my home. This was the first time we ever sold a home and on…read moretop of it, we were relocating out of state (over 700 miles away) with two children. Moving is on the top 3 most stressful situations in one's lifetime - and Judy along with her team made this a smooth transition. I could tell immediately after meeting her the first time, that she was highly-qualified and really knew the business. She did a walk-through of our home and created a laundry list of (optional) improvements that would help sell our house. After only 3 business days, we sold our house at listing price! Additionally, the home appraiser appraised our house at listing price. So, all those minor improvements really paid off. Judy and her team are there to stand by you every step of the process and answer all your questions accurately and promptly. I could not be more pleased with their service and am so entirely grateful for their assistance during this life-changing process! Judy has over 35 years of reality experience and is repeatedly honored as one of The Austin Business Journal's "Top 50" Realtors.

Judy Copple was the Realtor for our home purchase. She was kind, caring, and energetically…read moreattentive throughout the home buying process and always available to our calls, text and emails.! Judy has a wonderful talented team of professionals on her team as well! As we are new and unfamiliar with this area, it was especially valuable that Judy was very familiar and very informative about every neighborhood! It was clear to us as we worked with Judy that she is unwaveringly passionate about real estate, people and her community! We are proud to refer this warm, personable, stellar real estate expert!!

Great on the front end of the deal but if you want you escrow funds released to buy your next home…read morebe prepared to wait and be run around! I called the escrow number they gave and got run around for over 25 minutes!! Entering my acct number and other ID numbers over and over. Talking to half dozen people who can do nothing but offer polite excuses and then transferring you around in an endless loop. Sent emails, made additional calls but got no where! Still haven't got our funds and I'm going to have to use some retirement funds to complete my transaction. Nice people but worthless when you need help.

Tyler and Brooke are absolutely fantastic. Even in Austin's crazy market, they got us a fantastic…read morerate and closed on a super tight timeline. They were amazingly communicative and made closing so smooth. They were also so friendly, providing us with great advice before we had even applied for a loan. We ended up choosing them over our old lender because of that personal service, and we are so glad that we did. We highly recommend them.

I cannot praise this company enough! My husband and I have…read morebeen working with them since February of this year - when our first home was being built. Heather is amazing! I have called her multiple times and not once has she made me feel like I was a nuisance and always (always) answered all my questions! Unfortunately, the home we were having built wasn't satisfactory (major structural issues) and when we had to make a choice on what to do next, within hours, Jimmy made sure we were taken care of (at the time Ms. Heather was out of the office). I wouldn't hesitate to work with this company again (if I ever had to), but most importantly I would recommend anyone to them! They have made this entire process smooth, especially when things got a little bumpy! Thank you, SWBC team!

Well... All I will say is: SWBC Mortgage will look out for…read moreyou! I am a U.S.Army Veteran- and after my contract ended/discharge- 10 years later, here I am, interested in purchasing a home. I will HONESTLY say- SWBC has made this experience EXTREMELY PLEASANT!.. The entire staff works together- so I feel confident that I'm in good hands. Their communication is excellent- and they're very professional & informative.-- I'm sure I drove them all crazy with my anxious questions- due to my excitement of purchasing a home for the 1st time); And every time, they assist me with a smile. I'm not sure about other individuals- but I hate being 'out of the loop' when it's dealing with my family & myself.- And as often as SWBC have contacted me, I swear they have my email address & telephone number on speed dial. (Lol)... It's really reassuring to know that I'm in great hands! (*Plus- I was going to go with Veterans United Mortgage- but I'm glad to be working with SWBC... They offered me a slightly lower Interest Rate!-- and every penny counts) Thanks Jimmy, Rhina, Heather, Debbie, Tricia- and the rest of the SWBC family.

Have worked with over a dozen mortgage brokers over the years and Shelly is, by far, the best…read more Shelly and her team are knowledgeable, professional, and friendly. Rates and fees are the best around.

Shelly Roark is badass and everything you need in a Mortgage Lending pro. She was available,…read morecommunicative, clear, and intelligent regarding all my dumb questions. This is who you want to work with when buying a home.

What a great firm to work with! James is amazing broker!. Always responsive and knowledgeable. Most…read moreof all always looking out for his clients best interest and make you feel like family!. True 10- star experience! Best regards, Jim R.

We used Austin Mortgage Associates for our home refinance. This is the 3rd home we've owned, so…read morewe're not babes in the woods. James Copeland worked with us to make the deal happen. He personally took charge of pulling together our paperwork (not handing it off to someone else), making sure we had everything needed and coordinating the process. I asked some fairly tough questions that James handled well. We were evaluating 3 mortgage brokers at the time. The two other brokers were our current mortgage holder and the previous one (who sold the thing). We have no complaints about the other brokers. They all had competitive deals in the new "inflation related" mortgage finance world. James stood out because of his personal energy, his seeming commitment to our story, his willingness to listen, his keeping the process going (and not stagnating at some point), and the fact he was local, not in an office hundreds/thousands of miles away. After the closing I let James know I hadn't received a copy of the appraisal as I should have. I don't know why I hadn't received it earlier (spam folder?) I got one from James 5 minutes later. The other brokers would have gotten a 4 star rating. James Copeland and Austin Mortgage got 5.

We have used Suzanne and Barton Hills Mortgage 4 times. I think the best part of our experience was…read moreSuzanne treating us like family. My wife and I were home buying novices (and eventual refinance rookies as well). Each time, she was such an incredible resource to us. Each time Suzanne has been fast, thorough, and thoughtful. There may be a lot of options for possible mortgage brokers, but if you want to really be taken care of - go with Suzanne and her team at Barton Hills Mortgage.

New to Austin and did not know where to start with looking for a good mortgage broker. My wife and…read moreI met her husband Scott who we used as our Realtor. Scott's recommendation for Suzanne was 'she's the hardest working broker out there', and indeed she was. Aside from that I saw her reviews on Yelp and we talked for at least an hour and clearly she is prepared to explain what a good broker should do for their client. Suzanne really knows this business and has weathered the storms of real estate. Emails and phone calls were always quickly returned. We we able to close our loan in 20 business days - amazing. Might have been faster if I had gotten forms back to her quicker. It was also great to work with a husband/wife team. Scott is an incredible Realtor and we had complete faith that he would find us the right house and handle the negotiations professionally.

Reached out to Rodney and he was able to respond quickly to gather requirements. Even though my…read moresituation was outside his normal scope, Rodney was professional and responsive the entire time. When he realized he wasn't able to help, he took the time to provide alternative recommendations. When the experience is positive with a "no", it's an indicator of how the person operates when it's a "yes".

I worked with Rodney to get my first commercial lease for my business. Nothing but good things to…read moresay from beginning to end, he was super attentive, available, and really cared about getting me the right space. Would highly recommend him!!