This place is nice and so are the staff. I wandered in because I desperately needed new lenses soon, but I needed to check up on my insurance and get some prices... which all the beautiful ladies in the front gladly helped me out with! Made an appointment for next week... Dr. Warren is great. He's kind and now I can see again! Haha. I wasn't impressed with their glasses selection but you can always take your prescription somewhere else. This place is affordable and my step-dad goes here too. read more

I've been coming to this practice for over a decade, and I wanted to update my review now that I see Dr. Yaseen Waqar. He is absolutely wonderful thorough, attentive, and genuinely takes the time to listen and explain everything clearly. I always feel heard and well cared for. The staff is equally outstanding: kind, personable, and incredibly helpful. The office itself is always clean and welcoming, which adds to the overall positive experience. This place also holds a special place in my heart. I used to bring my father here before he passed away from Alzheimer's last year. The compassion they showed him meant the world to me. I'll never forget the day we left an appointment and he turned to me and said, "I like them. They don't make me feel like a dummy." That moment still gets me. Truly a rare and exceptional team of professionals. read more

Very friendly atmosphere. Angelica and another staff member (I wish I got her name) helped me decide between frames I couldn't decide on. Turns out I'm going to get both anyways because they are so gorgeous! Angelica even went above and beyond and noticed my glasses were loose and she tightened them for me. Dr Wagar was very helpful in explaining everything and helping my understand what's best for my eyes. Definitely recommend. read more

My husband and I came today for our 2 year vision checkup. My vision has been a little off and I knew I probably needed a new prescription. The ladies at the front desk were, kind, friendly and took care of us immediately. My appointment was at 2:20 and I was back in the initial testing room as soon as my paperwork was turned in. The Tech (my apologies for not asking her name so I could include it in the review) that took care of me was informative, professional and gentle as she did my tests. I saw Dr Waqar for the exam portion and he explained all my tests in detail and in a way I understood completely. Macular Degeneration runs in my family and he assured me my eye is healthy and showing no signs at this point. My blurry vision is age related as well and he will see me again if it gets worse in 6 months or no later than a year. All this to say, Dr. Waqar is knowledgeable, professional and on his game. I felt very confident in his taking care of me. My husband was very pleased as well, and Dr. Waqar helped him diagnose an issue with his eyes and sent him home with a a new remedy to try, with a follow-up in a month. I'm writing the review to help you know you can trust the expertise and care at this TSO in Kyle. read more

Texas State Optical - My happy Husband checking us out after our visit. - A man wearing a pink shirt is smiling behind a granite counter at an optical store, with a large hand sanitizer bottle and tissue box on the counter. - Optometrists Near Me - Kyle, Texas

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So thorough, nice staff, optometrist actually listens to your concerns and the prescription actually made a difference.

I cannot recommend Texas State Optical and especially Dr. Yaseen Waqar enough. We have been in previously multiple times for check up and Dr. Waqar is prompt, professional and very kind. Our son had a sport injury below his eye and he did a very thorough exam explaining everything he was doing and putting our nervous son at ease. Today our son got a scratch at school and TSO was able to get us in right away and with Dr. Waqar. Once again he did a full exam and prescribed antibiotics and drops for pain. We are so thankful we went straight to TSO instead of wasting time at an Urgent Care. Highly recommend Dr. Waqar and all of his staff. read more

The staff are very nice and accommodating! We had a bad allergy issue and doctor Waqar made time in his schedule to help us without an appointment. This place is awesome and we strongly recommend them! read more

Took my daughter to get her eyes checked they tell you a time and they are late I get it but not even a sorry for being late.Dr Gray comes in does not even introduces herself to me (dad) and goes straight to my daughter just thought was kinda of rude! read more

I came in to have my glasses adjusted because I lost weight and they were falling off. I was not asked how old they were nor was I given any warning they could break. A few minutes later he comes out to let me know the glasses broke. He went straight to offer me a discount so I can pay for the same frame he broke or use my insurance and the replacement glasses would be free. Then he tried to blame it on me because the glasses were 3 years old. Looks like I'll be searching for a different place to get my eyes checked and get my frames. read more

Texas State Optical - Damaged frames - Eyeglasses with one temple arm broken are placed on a textured, patterned surface, possibly a table or mat. - Optometrists Near Me - Kyle, Texas

I'm a 63-year-old woman. I went to Texas State Optical for an eye exam and new glasses. I went back after 3 weeks my glasses were not ready. Here it is 5 Weeks later and they are still not ready. I thought by going to a reputable Optical doctor that I would get top notch service. In my 63 years I've had one incident that postponed the delivery of my glasses. This is ridiculous and unforgivable. I've had better service from Walmart. How lame is that I have paid out over $500 for new glasses. This is the most retarded service I have ever gotten. Do not go there, you'd be better off going to Target or Walmart for this service! If I could give them a zero or minus 0 I would read more

I purchased new glasses there recently. I went back a couple of times after to have them adjusted. During my visits I worked with several different employees and each one provided excellent customer service. read more

I had my follow up visit with Dr. Wukar at TSO in Kyle this afternoon & my dry eye has improved from autologous serum eye drops he prescribed. He has given me hope after 10 years of dry eye. If you suffer from dry eye & keep trying different over the counter & even some prescription drops, don't give up. read more

Not impressed at all with this place. Staff seem friendly but that is where it all stops. The doctor giving my eye exam kept yawning, very loudly, throughout exam. He kept making grunting and tutting noises if I didn't answer the "which is clearer 1 or 2." Fast enough. I paid for extra test and still don't know the results. This was my first time coming here and it will be my last. I was planning on buying glasses, as well as my contacts, that day but I just wanted to leave right away. I will not be going back here.........I felt like I was interrupting his nap time. read more

Jeremy was the young man who helped me choose my frames and he couldn't have been more pleasant. He made me feel comfortable and he was very honest about how some of my choices weren't exactly right for my face. I really appreciated his help. read more

Excellent. Friendly front desk/office staff and Dr. Dolbee was very personable. We talked about my reasoning for coming in(need contacts because I'm getting married this weekend and then heading to my Honeymoon) and he was nice enough to offer some dining options on Maui, where we are heading. I enjoyed my visit. He was also very knowledgeable about my ocular health and answered some long standing questions that other doctors have given me mixed messages about. read more

They repaired two different pair of eyeglasses for my 92 year old dad, who had gotten them at the VA. I'm talking replacing missing arms for glasses they hadn't even sold me. They would not take ONE DIME for their efforts or expense. They could not have been more generous or professional. So friendly and helpful. The least I can do is leave them a good review on yelp. If read more

My visit was just ok. What I didn't like was that I was told my 1st appointment was with a different doctor, but when I showed up they switched doctors. I don't like that and I wasn't told anything. Also, when I went to pick up my contacts, the front desk girl didn't want to give me any sample contact solution. I have been wearing contacts for 18yrs and I have always been given solution with contacts since they are given free to them to give out to customers to try. That's being cheap and stingy. Also, none of the front desk are friendly, just all business to them. So, I will not be back next year. read more

Very poor customer service. The glasses I bought from them were deformed, and when I tried to get replacements, was told that it would take a week. Okay. Then, when I get a call to come in, they tell me that they are unable to cut glasses because of some lunch schedule, and I have to come back later in the day. Why tell me that specific timeframe, then? read more

Excellent! Would give more stars if I could! I scheduled my annual contact lens exam with Dr. Dolbee. The clerical staff that greeted me were very friendly. Dr. Dolbee was very friendly and pleasant. I explained that I really like the Dailies and prefer them but the cost was too much. He set me up with a rebate to get half off my Dailies contacts--a savings of $200!!! He gave me contacts to last until my order came in--this is something my previous eye doctor would not do. My contacts arrived in less than 2 days! I also really appreciate that staff and Dr. Dolbee did not try to push extra tests and costly products on me. I felt that they really care about their patients and not just money. read more

Both Dr. Warrens and their staff are GREAT!! My kids are patients and we are always treated well. I never wait very long and we always leave pleased! read more

Just finished an eye exam & purchase of glasses from this TSO, and was pleasantly surprised. Dr. Kasey Warren answered every question I had, and was very thorough with the exam. With the changes in insurance coverage upcoming, I wanted to make sure I could get my new glasses before losing the benefit. I will highly recommend this office & staff for their great service and care for their customers. read more

I nice office with nice people. Arrived at my appointed time and was served very soon. Kept records of my past visits for compari

A lesson in customer service is greatly needed at this TSO location. Except for one friendly person at the counter, the others are rude and dress in very unprofessional manner. The place is dirty and looks like a dump. I believe staff learn and are inspired by their employer. Take you business elsewhere. read more

I am truly greatful to the amazing people at TSO in Kyle. My glasses needed a quick repair, and even though it was just past closing time, they let me in and took care of it for me! This is the kind of service and gracious generosity that makes, and keeps life-long patients. TSO, you have earned my respect and admiration. read more

Dr. Doan took my money and did not give me my contacts. I have been trying to get in for several weeks to get my contacts and the staff is very rude and needs some serious training along with the so called "doctor". read more

I did not want to make the drive to South Austin to go to the TSO where I originally purchased my contacts and had my original eye exam so I scheduled an appointment with the TSO in Kyle big mistake I should have just drove to South Austin. I walked in waited then a guy holding a clipboard came to call me in to get seen after not introducing himself as the Dr I realized I guess this is the Dr (rude) So He then starts his examination and does not keep me informed of what he is doing or thinking about my eye which was hurting and red. Finally says it's an eye infection wow he's a genius I could have figured that out. I tried to ask questions and he was very short and seemed very impatient oh well now I know to tell all the people I know to stay away from this place. This office is run by Dr. Andrew Wyatt Stay away!!!!!! Thanks-Elena read more

The Warrens seemed like a nice professional couple. Ms Warren said to me your eye is lop sided! Wow, really? This was my second visit. I made an apmt for my daughter to get examined for contacts. I iaccidentally locked myself out of the house that Saturday morning. I called to let them know I would be 10 mins. Late, the office manager at the time was rude and said that there were other people with apmts. I was like I am 5 mins away she said no! I hope the Warrens took their staff with them! read more

We have used this office for about two years now. The office staff and Dr. Dolbee are very friendly and knowledgeable. Dr. Dolbee spent extra time with my daughter to ensure he got her slightly unusual prescription right. Great for adults and kids/teens. The offices are very clean. There are lots of great frames to choose from to fit your budget. read more

I have been going to TSO for 3 years here in Kyle and have been very impressed with the speed and kindness from Dr. Warren and his staff. Very thorough checkups and followups. Ordering contacts has been a breeze and they contact you immediately when your orders are in! Highly recommended! read more

Have been coming to this TSO for a few years now and I always appreciate the quick, efficient visits! Friendly staff and Dr. Warren has always been great. And I love the Saturday appointments! read more

Dr. Doan was very thorough. I appreciated her taking the time to answer all my questions and not rush me. My computer glasses have already came back within 24 hours and they are making a huge difference. No headaches so far! Thank you! read more

I have been going to TSO for quite some time and have always had good service. My complaint is that after all these years, I was not informed that they were no longer an in network provider with my insurance. I was allowed to go through the whole exam, pick out glasses, order and pay for everything and this was not disclosed. I thought the final total was high but since I did not have my benefits handy, I went ahead and paid for everything. I even asked the sales person if all of my benefits had been applied and she assured me that they had applied all that they could. When I checked my benefits later that day, all that I thought should have been covered was not. I called the next day to question it and that is when I was told that TSO no longer was an in network provider. I simply told the person on the phone that this information would have been beneficial BEFORE starting my exam. read more