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    Texas Southern Drilling

    1.0 (1 review)
    Closed 8:00 am - 5:00 pm

    Services - Texas Southern Drilling

    Well drilling

    Water purification system cleaning and maintenance

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    7 months ago

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    Jackson Water Well Drilling & Service - Rusted shower head do to poor water quality.

    Jackson Water Well Drilling & Service

    (8 reviews)

    I notice that the good reviews are several years old. My experience is that Jackson rarely returns…read morephone calls, over a 2 year period. First, a plumbing problem at the wellhead. It got fixed, after weeks of me calling and leaving messages. The work was very well done, but apparently they lose voice messages regularly. This year, my pump quit. Luckily, I have Aqua for the house, because weeks of calling finally got them to come out and check it. Then it took weeks to get an estimate for a new pump. I approved it, but then silence. More weeks of calling, then my last message saying never mind. I hope everything is alright with them, but I had to move on.

    I purchased an iron breaker and filter for $2,200; as well as a sand filter for $1,300 from Jackson…read moreWater Well Drilling. Subsequently I must now replace my washer; dishwasher; four toilets; shower heads; kitchen and bathroom faucets and drainage parts. The equipment is still under warranty. Employees and the owner came out and informed me that the equipment was working correctly although there was clearly a problem with the water quality. (See attached pictures.. I also have videos of sane coming out of the faucets. )Prior to replacement I emailed Jackson Well asking if they would at least buy back the equipment so I can use the money toward the purchase of new equipment. They did not respond.  I had a more reputable company to replace all of the equipment. They found that the filter had been incorrectly installed. The filter media was flowing in the wrong direction causing the media to harden at the top.The sand filter simply didn't work. I asked the other company to leave it behind. I have filed a complaint with the BBB and will also file with the Attorney General.

    Texas Southern Drilling - welldrilling - Updated August 2026

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