Service Phone number does not work, so can't get ahold of them and I have no water. Well pump is…read moredead.

Unbelievable in these days and times. Responded to my email within hours and came out that evening…read moreto check it out. Two days later I had a complete new well. Still can't believe their process worked so well and a quality/professional job was completed so quickly.

8/31/26- We hadn't had water in 4 days, motor out on pump for well, It was hot as hadius outside…read moreand my son and pets needed water .. I wasnt sure if I'd find help late in the day.. 3:00pm but called FELDER and the lady said 30/45 min. I said perfect. Within 10 min I got a call from Caidon and he said he's about 25 min out, Caidon and Kaylob showed up in 10 min and fixed my problem in 35min.. also helped me out on my parts. Both men were kind, quick and efficient. I will call them again for future service. 4 days without water over weekend sucked!! Caidon and Kaylob saved the day for my fam! Also, price was very reasonable.. Thank you both so much!!

I called them and asked to change control box on my business. They had my account number and…read moreaddress in files since they are the one who build the whole well and complete system at my business. She quotes $350 for parts and $140 an hour labor. I specifically asked about any extra charges since one of my neighbor bad experience from them in the past. She said No extra charges, just parts and labor. I got invoice for $225 an hour, $425 for control box instead of $350 (same exact item number) plus extra $98 misc and additonal $30 fuel charge. Total $940. (For a less then $500 job.) I called and asked about this sudden change and I was been answered very rudely, that the person who quoted you prices didnot know, that this is a business. She gave you residencial prices. She said I am the office manager and I know better. (Despite the service call was for business with business name and address).

While prepare for a freeze this winter, one of the lines at the pressure tank broke. Given the…read moresituation, I thought it may take several days to have someone come out to make repairs. They were ready to come out that afternoon. Communication was excellent and they were able to make the repairs with me off site. Quality of their work far exceeded my expectations and price was very reasonable. I will definitely call them again when service is needed.

If you decide to use this company be prepared for very poor communication and service. The well is…read morefine, but we live out of town, and they seemed to avoid us at all costs. We tried to meet them on site, and they came early and were gone by the time we got there. They never return phone calls, and don't send out invoices in a timely manner. We were supposed to have a walk through on the system once completed, and it never happened, even though we tried to set it up and called to ask about it. The girl in the office is nice and took our name and number, but we never got a call back - about anything.

After signing a contract and paying a deposit, we were told the well would take approximately 30…read moredays. After payment, communication dropped off and I had to repeatedly chase the company for basic information and updates. Only after continued follow-ups did they begin calling weekly; however, Matt still refused to provide any timeline for when drilling would start. He later stated that the 30-day timeframe was only said verbally and was "a wish," not a commitment, despite it being the basis on which we agreed to move forward. The permit was allegedly approved, yet there has been no mobilization, no start date, and no accountability. Accepting a deposit, providing an estimated timeframe, and then dismissing it afterward while refusing to give a schedule is extremely unprofessional. Based on our experience, we would not recommend proceeding without clear, written timelines and firm commitments.

From the owner: At Texas Southern Drilling, we help homeowners, ranchers, and businesses across Southeast Texas…read moregain dependable access to clean water. Our licensed and insured team specializes in water well drilling, pump installation, and long-term service to keep your system running strong. We proudly serve families and landowners throughout Colorado, Austin, Fayette, Fort Bend, Washington, and Wharton Counties, bringing years of local expertise and state-of-the-art drilling equipment to every job. Whether you’re setting up a new well, replacing an older system, or planning for growth on your property, our wells are built to last. From free estimates to complete installation, our focus is always on transparency, quality workmanship, and making the process as straightforward as possible. When you choose Texas Southern Drilling, you’re choosing a team that values honesty, craftsmanship, and reliable service for the long run.

Do not recommend them. We used them when the original owner was still alive to install our well…read moreand got great service, but not the younger ones are running it and will steal your money. And make plenty of excuses even go as far as flat our lie to you.

Came out and fixed the issue right away! We're honest and even gave us advise for future repairs,…read morewhich we are definitely getting done with them soon.

Customer service was AMAZING and quick. Highly recommended! Repairs were done faster than the…read moreexpected time, and with the utmost expertise!