I basically never leave reviews for places, but this was a special experience. Sadly, not the good kind of special. Went here for the first time with my wife and one of my in-laws who was visiting from out of town. Got seated relatively quickly, was pretty loud, but we could still talk without yelling. I ordered a medium rare bone-in ribeye, my wife got chicken-fried steak, and my in-law got filet mignon. One of my sides, (chili cup) showed up 10 minutes or so before any of our entrees or other sides. Little weird, but okay. Then the entrees actually show. Filet mignon was overcooked; they forgot the gravy on the chicken fried steak (and way oversalted it according to my wife), and my steak was still alive. The fat cap was gummy and not really rendered; the meat towards the exterior was a little on the rare side, but I was initially willing to put up with it until about a quarter of the way in, when I started discovering straight-up raw/uncooked meat. My guess is, the steak was just seared from flash-frozen and nobody actually bothered to temp it or check for doneness. At this point, I asked for the manager (which I've literally never done before in my life) and requested a refund rather than a recook, as my wife and in-law were nearly done eating and I didn't feel like holding them up/also don't want to pay for only 3/4ths of a product that was cooked the way I asked or even cooked at all. Manager actually wrinkled his nose at the steak, and agreed to take it off the bill, really appreciated that. Additionally, the waiter was a really nice guy. Sadly, I do think you probably shouldn't screw up steaks at a steakhouse, and all three of them had something wrong with them. I also didn't feel too great after eating just a bite or two and two or three fries (I said I would stop eating in exchange for the refund), so with all that in mind, I will have to give this place a one-star rating. read more

Texas Roadhouse - Steakhouses Near Me - Morristown, Tennessee

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Ive been here a couple times and they never seem to know how to properly make the bread. This time I ordered to go and had a gift card as partial payment. My daughter ordered the Ft Worth Ribeye Medium... they cooked it rare, it was still mooing. They didn't give me ranch for my salad and the bread I paid extra for was completely raw in the middle. Also my daughter mac n cheese.... wheres the cheese? They put a little bit of cheese on top and the rest of the macaroni has nothing on it. To go order is a complete and utter joke. I had to go in and sit there, stand and wait for them to scan my giftcard on my phone because they had to get the manager to figure out how to use the texas roadhouse giftcard. So I got my food about 20-25 minutes after it should have originally been ready. read more

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This location is always freezing cold, even our waitress was frozen. 6 of us have gone many times and they always want to seat us on the back wall where the air ducts blow constantly directly on you. Today there was only 4 of us and they took us to one of the booths on the back wall. We asked if we could be moved and the waitress was very sweet and said she would ask. She came back and said they didn't have any other tables to move us to, so we said we weren't going to stay. She said she would ask again, very sweet. A manager came over and was very rude and said wherever they moved us would be the same, which is untrue. We have been seated in other areas where it hasn't been directly blowing on you. Consequently we left. Very sad, we were looking forward to the ribs but we won't EVER be coming back to this location, terrible customer service! read more

Absolutely terrible food. Raw chicken brought out to the table. Missing items and poor poor service. No idea how the parking lot stays full.

Being from California, this was our first time at a Texas Roadhouse. Our expectations were low going in, I must admit, but we were pretty impressed with this restaurant! The inside of the restaurant feels similar to the decor of an Island's restaurant, only the surf and Island theme has been replaced by NASCAR and beef. Our waitress, Sam did a great job of answering our questions and pointing us in the right direction. On the menu. We got the fried onion appetizer (that I'm familiar with from Outback Steakhouse) and it hit the spot. I got the Smokehouse Burger medium rare and it actually came out medium rare! My daughter got got the large sirloin steak ordered charred rare (Pittsburgh/black and blue) and they nailed it! They did put some kind of a sauce on top of the steak, however, that made it really salty. Really salty. My daughter wound up scraping all the sauce off the steak, but she enjoyed it after that. I was not expecting quality of that sirloin steak to be as good as it was at this sort of chain establishment. My wife had a steak salad with blue cheese dressing and I've never enjoyed a steak salad as much as I did that one! You're really impressed with the food all around. Our table had a little screen with games and trivia on it and as soon as my wife pushed a button on the screen, my daughter's jumped to warn her that it would charge her money so she put it down. Sure enough, when our check arrived, there was $1.99 charge on our bill. I explained it to the manager, Maddie, and she promptly took it off of our bill. All in all, it was a great experience and I would definitely come back to Texas. Roadhouse read more

I had such an amazing experience at Texas Roadhouse! From the moment I walked in, the atmosphere was welcoming and lively. What really made the night special, though, was being greeted by a red-headed girl named Kiara. She was so sweet, joyful, and genuinely kind. Her energy instantly made me feel comfortable and excited to be there. Kiara went above and beyond to make sure everything started off perfectly, and her positive attitude truly set the tone for the entire visit. It's rare to meet someone who radiates that much warmth and happiness. Experiences like this are exactly why I'll keep coming back. Highly recommend! The food was delicious and i highly recommend the rolls! read more

The food is always good The server was great But the cost is unbelievable. Two 15 dollar steaks 2 baked potato, salad and 2 sweat tea Cost 75.00 dollars plus a tip of 25 dollars. It's cheaper to buy it at the grocery store and cook it at home. Have some refreshments and not have to drive I forgot to add the price of fuel for the hour drive each way read more

I have stopped at 105 Texas Roadhouse's in 39 states and after tonight (5-1-24)I have found the one with the absolute best server . . Caleb was one of the best if not the best server I have ever had at any establishment . Hands down the best server out of all Texas Roadhouse I have been to . Not one time was there an issue with anything service wise or food . Drink cups were never empty and the personability was thru the roof amazing . Pork chops were cooked to perfection with the added extra peppercorn sauce , The steak was the perfect shade of red for medium rare , very tender and so flavorful . After hours drive Caleb made for a much needed break for my wife and I . We left with full stomach's and batteries recharged . Thank You again for the great dinner experience read more

Astronomically expensive!! $7.50 for a beer, $10 for a glass of wine!! The Chop house is WAY better and about as much money. I will never be back!! Goto Holstons Kitchen, Cheddars, Chili's, just about anywhere is is gonna be as good or better for alot less money. To add insult to injury, the blooming onion is about half the size it used to be. Avoid this place at all cost!! read more

Went with my husband, Grands, and Daughter. Got on waiting list and was seated in 35 minutes. The Blooming Onion was great as well those rolls and cinnamon honey butter! My husband got the Road Kill and enjoyed. My daughter got the 1/2 rack ribs. They were dry with a "porky" flavor. One Grand ordered her steak medium well and it was more medium. My daughter's sautéed mushrooms looked like blackened mushrooms. She said they weren't good. My loaded baked potato was delicious (I knew I couldn't eat an entree after all the other stuff). The salads were good. The bill was almost $100. My pet peeve is paying that much for a meal and not being able to say that it was worth it. It wasn't. read more

I worked in the kitchen and it is one of the most unsanitary kitchen I've been in all they care about is ticket time not the quality of your food they can careless about cooking to perfection Also the extreme waits getting backed up witch causes the kitchen to be as well so if you do sit probably won't be served for 40 min Also don't work here there's about 10 people in the kitchen every shift with 4 managers that oversee everything and they tend to be the worse ones lazy as heck when it comes to acutely helping out the cooks read more

Planned for a special dinner for two at our local Texas Roadhouse. Called for call ahead seating & sat on hold for over 3 minutes before hanging up. Headed out for the 30 minute drive & attempted calling at least 5 more times with no answer. When we arrived the hostess gave me some story about their phones " don't always work with some carriers ". The aggravation really ruined our special night out. Our waiter was very attentive and the food was tasty, but very disappointed with the call ahead service. read more

We always have good food and service at Texas Roadhouse. Our server was awesome! He read our minds throughout the meal and promptly delivered just what we needed without us having to ask. Can't wait to go back! read more

I signed up for waitlist on a Saturday knowing it's busy . I received a message to come in. When I got inside the hostess was like you where not called and you have a forty min wait. My party was upset and didn't want to wait so we left. This is ver upsetting I always use waitlist and have never had this problem before. I think I would look for some other Texas Roadhouse before I return. read more

Ordered prime rib to go it's dry and no sauce provided. Service was great that is the only reason they got a three star review

We love to visit Texas Roadhouse because you can get great food at a price that won't break the bank. I had the filet with sweet potato and garden salad with ranch dressing. My wife had sirloin, baked potato and salad with ranch dressing. The rolls were hot and fresh, steaks cooked perfectly and great tasting dressing. Our server Crissey, took great care of us and even remembered that we drink unsweetened tea, which is unusual in the South. She was prompt and very thoughtful. The restaurant is well taken care of and decorated appropriately. Great job again. read more

Great service but I've been 2 times and...my steak wasn't cooked right the waitress was great and replaced it the two times I've been there but really. I always order medium rare but comes to me overcooked so the replacement comes back rare so should I just order rare and cut my losses ? I followed the menu so really not sure. All the people at my table ordered med rare but a different cut. read more

Went there with a few friends for an early supper and to talk. Went between 2 and 3 on 8/16/25. Food was good but not the best but pretty much what we expected. My problem is that while my guests and myself were trying to talk suddenly the music got unbelievably loud the waitress is at our table and she's only basically a foot or a little more away from me. Closer than my guests across the table. I said to the waitress that's way too loud and she couldn't hear me so I spoke even louder telling her it's way too loud. She says they're getting ready to line dance and as soon as they finish it'll be turned back down. Good thing I was entertaining guests or I would have pushed my food aside and walked out. I didn't realize that I went to a nightclub instead of a restaurant. My first and last trip to this establishment especially since I can get a better steak about 10 miles away without eating it in a dance hall. read more

Very welcoming, clean quieter than expected and very friendly bartender, Bradley! I six ounce sirloin from the $10.99 menu, with two sides and rolls and it was delicious! Tender, hot, cooked a perfect medium rare and topped with grilled onions and mushrooms. My baked potato was hot and fresh. My daughter had the 12 oz. Ribeye and hers was perfect too. I would definitely go back and have already spread the word to my family. read more

Our server, Haley, was great. Very attentive and prompt. The food tasted really great. My wife got the chicken and portabello mushroom plate with rice and green beans. It was wonderful. I ordered an 8oz filet. The quality of the meat was good and the flavor was really good but it took four times to get it the temp right. They possibly have a beginner on the grill who doesn't understand how to feel a steak for the proper cook yet. The manager discounted our meal because of the inconvenience so, all was well. The atmosphere is lively. Sometimes a little loud when the servers shout about birthdays and such but, I guess, you should expect that when you go to a Texas Roadhouse. read more

Ordered a cheeseburger. Food was inedible. So much salt, I couldn't believe it. They were gracious and offered other food, but at that point I couldn't trust anything they would prepare. They did remove the item from the bill. I will not go back. read more

1st...the service was wonderful! Then came the food. The chicken was really pretty good; really tender. The NY strip was mealy but not a bad flavor. The green bean were, well, terrible is a kind word. I've never had mushy green beans. They obviously came out of a can. Saved those for the clean-up crew. I give all those who waited on us 5 stars, the food took it to a 3. read more

Went here for my birthday. Everything was so so salty. We will go back but only to get the onion and beer. Won't be eating a full on meal there again. Honestly I'm not sure how it's always so busy. read more

Great customer service, extremely greasy food, so so sides and not at all inspiring cocktail Nothing special about this place. Go to Aubreys next door, much better than Texas Roadhouse read more

Texas Roadhouse - So so Kenny's cooler cocktail - Steakhouses Near Me - Morristown, Tennessee

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my friend and her husband went here and got food poisoning right there in their seats. One minute enjoying their dinner and the next heaving white as a sheet over the toilet. And then they were told they were liars and food poisoning takes 24 hours. A quick google search will prove that very wrong. The staff here needs a change if they think accusing paying customers of lying while they're physically ill, is a good idea. Be careful eating here, they obviously don't care if they make you sick. read more

We arrived around 9 pm and was worried food would not be good. Food and service were very good. We sat at the bar and bartender was very attentive and talkative. I got perfectly cooked prime rib and husband got awesome steak. Would recommend read more

Walked in at 9PM. ( they close at 10) greeted by an enthusiastic hostess and seated immediately. The service ended there- we watched as up to 6 employees walked past our table to care for the other two families in our section. No one took our drink order, no one greeted us or even acknowledged our presence - after 10 minutes of being ignored the final straw was when the waitress came to our section to clean the windows/blinds around us. read more

We went to Texas Roadhouse for a... We went to Texas Roadhouse for a birthday dinner with only a party of 6. We had the worst experience ever at a roadhouse. Steak was terrible, couldn't get help to get A1 sauce to cover up the bad flavor. Couldn't get refills. Had to call them on the phone from our table to get service. This was on Sunday September 24. The manager was a fill in and he was as bad as the steak. read more

This is our second visit since this location opened. This second visit was a takeout order. The first visit was terrible, but they had just opened. So, we are giving this location a second chance. We placed an order for 2 people which totaled $71.95 after tip. We had 3 major issues that should have been prevented if takeout orders had a quality assurance last check. Here are the 3 issues we experienced once we got home. 1. One order was missing an order of Whole Kernel Corn. 2. The second order was missing the Caesar Salad Dressing for the salad that was ordered, received with an extra charge. Inexcusable!!! 3. The second order was Steak Medallions, requesting no onions, yet the steak we received was smothered with onions, discovered once we got home (30 miles away). I am sorry, but when you order 2 meals for over $71.00 you expect a level of service that values the takeout customer. This location has serious persistent issues, so recommend you steer clear of this restaurant. Management is lacking oversight, so you get what you get....deal with it! read more

Okay first off, I walked in, Maddie a dark haired girl with braces and a girl named kiara with blonde hair were on their phones making tiktoks and on snapchat and were on them basically the whole tim, so I would ask if you would speak to them and tell them to get off of their phones when at work because its direspectful in the food industry to customers. When kiara sat us down our rolls were hard and not buttered or hot at all. Got lied to about not having red bull, couldn't remember our servers name but got me a red bull personal, very sweet and kind. My deviled eggs seemed like they were setting too long before getting to my table. The sour cream tasted expired. I waited about 41 minutes for my food and didn't enjoy it. I want my money back please and thank you. read more

Always great food at Texas Roadhouse. The steak has a great seasoning and seer. I get medium and it's always been right on the money. The cheese fries are probably my favorite though. Does tend to be a little chilly most of the time so if you're cold natured bring a jacket. read more

I truly enjoy going to this location. For a mid level chain steakhouse they seem to have it down. The staff is always friendly attentive and helpful. I order my filet medallions Pittsburg style and that's exactly how I get them consistently. At other mid range steak houses I always have to explain what that means and it RARELY comes to me as ordered. So props to these guys. 5 stars! read more

My husband and I came here today around noonish - we waited maybe 5 minutes to be seated - our waitress was amazing - she was perfect - probably the best we have ever had - ordered a adult beverage and a appetizer and it came within 5 minute and both were delicious! We then ordered our meal and again , delicious and perfectly made ! Great service - delicious food - reasonable prices - I highly recommend this amazing establishment!!!!! read more

The service is always exceptional and the food is the best in town!!! I really love the cactus blossom, sometimes it's overcooked but they will fix it for you if you ask! ! Never had a problem with the staff!! I love their steak and chicken!! read more

Sadly every time I go here I am disappointed. Went because it was my daughter's birthday , her choice. I went with an open mind and ready to eat! Ordered rib eye with ribs. Overcooked so badly it was inedible! Horrendous service and food! read more

Had an early supper on Valentines Day with granddaughter and great granddaughter. Caesar salad was horrible, filet medalions came without the sauce that was ordered. Steakhouse salad was missing many ingredients, several pieces of filet in the salad had gristle and the lettuce was not fresh. Waitress Peaches was great. They were extremely busy, as expected, however serving mediocre at best foods will not keep customers coming back. read more

Better not go when it's busy. No bread we were there over an hour still no bread. Food came and grandson got chicken bites that were hard, and Mac and cheese was a joke. Seriously can't believe they would serve that to a child. My pork chop was tough however my husbands was tender. Salads were small nothing bad but not great either. My baked sweet potato was good husbands baked potato was cold. Complained to waitress but she said that they were just super busy. As we left husband spoke to the manager and he said same thing they were just busy. Never apologize for anything. Was more like we should feel grateful they served us. Not going back there for a long time if ever. Don't know why my review says I am from CA. I am from Morristown TN read more

I love this restaurant and Jaggar was our waiter and he's a great waiter..!!I'm never disappointed

Texas Roadhouse is the place for the best bang for your buck steak in the entire country! I just wish they had more tables so the waits are not always so long. read more

cold food long wait incorrect order upon arrival we were seated immediately after we ordered a wait t of 45 minutes to get our food we ordered pulled barbecue pork sandwiches comes with fries and a pickles when our food came out it was barbecue pork dinner big chunks of pork and a dinner roll dry cold and wrong so we sent back to the kitchen it came out with a roll and cold chunks of dry pork oh yea 31.00 save your money go elsewhere read more

Texas Roadhouse - Cold dry pork don't look like pulled pork sandwiches to me - Steakhouses Near Me - Morristown, Tennessee