We were in the mood for some burgers and decided to checkout Texas Roadhouse due to its proximity to all the shopping nearby. Inside was huge and pretty busy due to the holidays. The staff quickly found us a seat. I tried the smokehouse burger that comes with BBQ sauce, sautéed mushrooms, onions, melted American, and Jack cheeses, served with standard fixings (lettuce, tomato, pickles) on a toasted Texas bun. It also came with steak fries on the side. The burger was cooked just how I like it and the mushrooms with sautéed onions went really well together. It is easily big enough to share. I recommend TR if you're hungry and want quick attentive service. read more

Texas Roadhouse - Smokehouse Burger* - Steakhouses Near Me - Madison, Wisconsin

Good service and fast service. Location was busy so some mess was to be expected. I cannot speak overlook a minor mess on the floor with a full location on occasion but staffing should be increased to always be clean. read more

I don't know what's worse: the kitchen's inability to cook a piece of chicken or the smug attitude of the staff. Duncan the bartender is a pro at the "ignore game." After serving me a plate of chicken that was a total health hazard, he offered zero help and basically told me to deal with it because "that's how it's made." No apology, no offer to fix it, just total silence. If you possible health hazard rubber chicken come here and eat. I tried so hard to eat it in tiny pieces. read more

Texas Roadhouse - Rubber chicken - Steakhouses Near Me - Madison, Wisconsin

We had a very large group. The service was great. The waiters and waitresses were speedy! & Fast and ready w the drinks and sauces. We did reserve a table btw. I'll def be here again the food was great. read more

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Fantastic service! Food was on point just perfectly made and delicious!!! Drinks were good too. Def coming back for more!! Nice ambiance as well .. highly recommended read more

It's a chain...I know, but it's so reliable! I can show up to any Texas Roadhouse across the US and know exactly what to order and what to expect. This brew location looks like any other Texas Roadhouse! Plenty of parking all around and across the way in the Walmart parking lot. Staff are great. Super attentive. Rolls are piping hot and fresh. Cinnamon butter is a must but you can also request regular butter! I always get the Ft. Worth Ribye with the Caesar salad and mashed potatoes. This time I got the chili and it was not hot but barely warm. Oh well. It was still delicious though. Steak was cooked perfectly! This location, albeit newer, is super clean in my opinion. Enjoy! read more

Would love to give this place good marks but the noise level is so high that you can't hear the other people at your table talking. TURN DOWN THE MUSIC and add some sound proofing!!! read more

I have always like Texas Roadhouse and we were seated immediately on a Sat lunch which was rare. Aly was our waitstaff and she provided superb service. She was also the bartender as she was making tons of drinks where all those TVs are located. Got the ribs with steak fries. Meat fell off the bones and steak fries were well-seasoned. Had my usual prime rib (medium rare) and hubby had the ribeye with bones (medium rare). Both came out closer to medium but it was alright. Those dinner rolls with cinnamon butter are excellent. We ate the entire basket of bread. The sides (green bean, buttered corn, broccoli/carrots, cup of chili) were ok except the buttered corn as they were quite tough. Will definitely go back for the dinner rolls and whipped butter. read more

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Every time I come here I can't stop eating! I love it here! Juan was a great server- thank you Juan!

My steak was not cooked right i ask for medium rare and got rare. I hope I do not get food poisoning

I would give it a 0 if I could. Never going back. We went to Texas Roadhouse for a date night and were really disappointed with the service. After waiting about 15 minutes just to be seated, no one came by to take our drink order. We eventually had to flag someone down to even get started. When we did order, they never brought my husband's chili, which he was supposed to have while we waited for the rest of the food. By that point, the whole experience just felt frustrating and completely ruined our night out. Don't eat here. read more

Daisha was our server & she was very attentive, friendly & helpful!! Food was sooooo good! Prices are excellent love the decor; characatures of country singers & nascar drivers line the bar-8-10 tv screens. Lots to look at!! Oh, and the servers stop occasionally to dance a little line dance! We live in the Dells but we'll be back here again! read more

I really like their loaded potato soup here, but almost every single time it's only half full. I feel like for $4.99 this is unacceptable. The workers here aren't very nice, and they somehow always mess up. read more

Texas Roadhouse - Loaded Potato Soup - Steakhouses Near Me - Madison, Wisconsin

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Love this place. Makes great food. Love the atmosphere and the people. The staff is always so friendly and the dancing is fun. I will say, that i did go for lunch once, and it was not as good. Dinner is way better. Will not go for lunch again. Lastly, the wings are good. Better than Buffalo wild wings. read more

Went in for birthday and got a free onion Blossom. Did not know I would get that. The was cooked to order and was very great. Service was outstanding and very friendly servers. My table looked like a buffet. Onion Blossom, potatoes skins, fried pickles, steak, fries, Chilli and everything else. read more

Service was amazing! Would recommend. Bread was absolutely delicious. There were a couple problems but nothing too big.

Don't go here for dine in or takeout. They rip you off. They need to all get retrained because their employees clearly can not do their jobs. read more

We went to TX Roadhouse tonight for our 50th wedding anniversary. Underneath the table should have been swept before we sat down. The evening started out nice but music came on so loud I could not even shout across the table to be heard!! IT WAS WAY TOO LOUD! I guarantee you that was noise pollution plus. Twice this evening when the music came on, the first song was this loud twice. HORRIBLE!!! We won't come back. It spoiled our whole evening that I was looking forward to for a week. Very sad. I complained to Mgr. and she said that is so they could dance. Can't you dance a little softer??? It was so loud, it made me want to cry. The Waitress Mikayla was training a new person named Kyra. They were both very nice and very helpful. Prime rib was very good, baked potato was nicely done (not hard when served). Husband enjoyed strip steak. He enjoyed it very much. Too bad, but because of that horrible LOUD music, we will not come back and we will tell our friends about that music. Sad. Mr. and Mrs. H. Madison, WI. West side location. read more

Here on a business trip with 3 coworkers. Each of us ordered drinks and steaks. Very nice location with a very attentive waitress. The steaks were made perfectly and delicious. Overall, another great Texas Roadhouse location. read more

Texas Roadhouse - two buns and a bowl of butter - Steakhouses Near Me - Madison, Wisconsin

Food was great. Facility was very clean. We went at 3pm. There were very few diners. Considering how few diners there were, service was VERY slow. We were seated 15 minutes before our server came to take our order. Other than that, we had a great experience. read more

may have pulled up closer to close than we should've but food was still delicious, service was still great (thanks Bry!!)

Decent food and service at a fair price. The steaks are excellent and the atmosphere is good. The dance the employees perform every now and then is fun! read more

Good food Great service, nice atmosphere. Rolls are way too sweet. I just can't eat the rolls they're just like super sweet. read more

Ordered food online to pick up. Both burgers were ordered to be cooked medium well, they ended up being closer to rare. Both orders of steak fries were supposed to be loaded. Neither order were. There were a whopping seven steak fries in one order and eight in the other. Disappointing is putting it mildly. Won't order from them again. read more

If I could leave zero stars, I would. From start to never getting our food, and leaving, tonight was the worst experience we've ever had at a Texas Roadhouse. Gabriella, our server, was terrible. She had an attitude and repeatedly messed up when we ordered drinks, then appetizers. We never actually got our entree. At that point, someone came over and said our food had sat so long, the kitchen was forced to remake it. We decided it wasn't worth staying as we'd already been seated for an hour, had exactly one drink each, and were never checked on again. I hope she's fired because she doesn't deserve to be employed in customer service. read more

I had never been so furious with a restaurant manager in my life. We are from out of town and visit often cause we have family so we went here. They were very busy which is great, the server was great BUT that's where it stopped. My steak came out rare, I sent it back and it still came back rare except this time the manager brought it out. The waitress was mouthing "I told him it's not right". He proceeded to try to tell us 4 adults who saw it was rare that it was not rare. I have NEVER had a manager try to argue it was cooked right when clearly it wasn't. We live right by a Texas Roadhouse and have been to a couple others but this one was such awful customer service. I had to get up and walk out and let my husband handle it cause I have never been so unhappy with a restaurant manager. read more

No! No! No! . Great for family or group who cares less about quality or health. Way too much salt in everything Yuck, Yuck Yuck !! ENJOY read more

A few of my friends and I were so excited that a Texas Roadhouse was coming to West Madison, so we decided to try it out. The food at this location is on par with what's typical for TR, no complaints at all there. But unfortunately, the service we received left a bit to be desired. After my table was sat, our waitress brought us our waters and then promptly spilled them all over our table and laps. Now these things happen, no big deal to me - but she left directly after and did not return with a rag for almost 5 minutes. Naturally, by this time my group had managed to wipe up the mess with our napkins. This alone wouldn't have been an issue, but there were more issues afterwards. Our waitress then asked for our drink orders, but let us know that they were all out of margarita mix, so couldn't do any margaritas. We found out later from an adjacent table that this actually wasn't true - they were only out of one variety of frozen mix. This explains why all the tables around us had margaritas! My group definitely would've ordered margaritas if we had known this, but unfortunately we weren't given the opportunity. Our waitress also never refilled our complimentary bread, even though we had 5 people at our table and finished the first round of rolls almost instantly. Finally, she took an incredibly long time to come back with our check - to the point where we had to send someone to find her. It appeared that the tables around us with different servers were getting better service, so this may have only been an issue with our particular server, and not the entire restaurant. Unfortunately, this experience was well below average compared to other TR locations, so I had to give it 2 stars. read more

I came to the area for business, and sat for service once, and did take out the other time. Both times, the service was exceptional, food was fresh and delicious, and the overall experience was wonderful. I got the Chicken Critter Salad both times (it was that good) - each time the seasoning on the chicken was SO GOOD, which is not always the case with crispy chicken on a salad. All of the vegetables were fresh and crispy, making what could have been a dull salad absolutely amazing. Not to be outshone, the young woman who was working at the takeout desk the evening i picked up my takeout. Most likely the nicest, kindest, most patient person I've met in some time. She was bubbly, seemed genuinely invested in the experience, and made a simple pickup a delight. Shout out to the staff at this location, everyone was wonderful!! read more

This place is great staff and prices for great food. I am a Vietnam veteran and got a very nice % cut on my food. Great people. If you love food go. It was my Birthday and extra ++++ read more

I'm not normally one for a chain restaurant but my daughter has been begging to come to Texas Roadhouse. From the moment we walked in the entire staff was top notch. Our server was Caleb and he was so nice. I caught him at the kiosk cause my daughter panic ordered the wrong side and he was more than happy to change it for us. The expo person brought out my salad and made sure to check in if we needed anything while they were there (tall blond) then Bree the manager stopped by to welcome us back since it had been quiet awhile since we had been to a TR and had never been to this location. She has us try some of the loaded baked potatoe soup which was top notch! The only negative I can say is that I'm bummed I didn't come here sooner. Awesome staff, our food was delicious everything came out in a timely manner. We ordered ate and even had dessert in less than 45 mins. Great job guys we will be back read more

Food was amazing and bread rolls were fresh. Our server was awesome and very helpful. When we went it had only been open for about a month and super busy! The space itself is a little tight but you don't notice it. Everything was great. read more

Texas Roadhouse - Extra Fresh-Baked Bread - Steakhouses Near Me - Madison, Wisconsin

Too loudMusic was way too loud and conversation was impossible. The food was decent as was the service but we don't like to have to shout our table talk to each other. read more

Friendly service and the ambiance is fun. Ribs were tough and the sauce is confusing...I think I may have tasted cinnamon and ketchup??? The country fried steak was so salty, that's all I tasted--salt. And the breading was thick and like nothing I've ever experienced. The rolls are good, and even better with the cinnamon butter. I agree with other reviews that they are perhaps a bit too sweet, but they're still good. Here's a confusing thing: I ordered a loaded baked potato (cheese sour cream, etc.) once, because it seemed foolproof. But it came with cinnamon butter. Weird. Had to have been a mistake, right? But we had ordered out, so I just didn't have butter on my baked potato. Ate two bites. I don't understand the appeal of this place...why is the parking lot frequently full. Why do people like this place? Just the desensitized American taste bud? Or are the service and ambiance enough to compensate for the mediocre food? At this point, if my wife or mother in law ever wants to go back, I'll probably just order a soft drink while they eat. Maybe a roll. read more

I love the Texas Roadhouse on the east side so much that I was hesitant to go to the new restaurant on Watts Road. Our experience was great and we're excited to return. Evan, our server was fantastic. The food was delicious as it always is at TRH. The only negative was the table behind us with 3 young children that were very loud. I'm sure they would've been happy to move us somewhere else, but we didn't want to be rude. read more

A very good steakhouse, good service and reasonable prices. I would suggest them to anyone.

It began with the most amazing Hostes Tamika, we have had a bad time with a recent loss. She was amazing and just made us smile7h. She is such a joy.. our waitress Grace was OMG fantastic.. the food was good but not 5 star. In these times we need more people like Tamka and Grace. My best dining experience since coming to madison from texas.....Good atmosphere. Staff all seemed happy.. read more

I have given this restaurant a second chance and they have failed me more than the first time. With the first visit, they charge my card twice for our bill, the next day when I called and spoke to the manager, he was aware of the duplicate charge and said he would refund it that a credit would be on my account within the next 5 to 10 business days. Well it is almost a month and a half later and I have yet to see the credit. I decided to give the restaurant a second chance and booked a table for a party of nine for 530 on Saturday night to celebrate my mothers 76th birthday. When the hostess sat us, we were at two tables one was for five people and another was 4 across the dining room. When we asked why our family could not sit together we were told that corporate has a new policy that parties more than six will be split up. OK would've been nice to know that before we were sat Or when I called in earlier that day to make the reservation. So basically the message Texas Roadhouse is sending is that if you have a family gathering of more than six people, your family will be split up and you won't be able to dine with th'em. I guess the other message they're sending is if I want to bring my work employees there for a luncheon that if we have more than six on our team, we will not be able to sit together. I guess I will choose another place for our team lunches. In addition when we got our food tonight, there was tape in my six year olds steak bites. When we showed it to the waiter, they didn't know what to say, and said they would get us another serving. We agreed to that, but the server never brought her food out. So she ended up eating off of her mothers plate. When we were finished eating we reminded the server of her entrée and he completely said oh I apologize I forgot. So basically, we never got her meal. Outside of those issues the purpose of going out to eat is so that you can be waited on, and if you have to remind the server to refill your drinks or remove the plates from the table before or in between different entrées, it doesn't feel like, you're being waited on. We did bring our concerns up to the manager, and she was very attentive in listening, and said she would take our concerns back to corporate. I just feel bad that my mom had such a crappy birthday celebration since she was the one who chose that place. When you turn 76 all you want is your family around you and to be able to talk across the table and that is some thing we cannot do at this restaurant. So I'm posting this, so that others are aware of the new standards at the Texas Roadhouse . #notfamilyfriendly #poorservice. read more