Excellent service tonight from Allie (tall one). We were a table of 10 and she was super nice, accommodating, and wore a smile the whole time. read more

Worst restaurant in town. Go to olive garden instead. They hire a bunch of teenagers to do the job. My family of 8 and I went tonight to enjoy dinner. Wait time was not bad. We put in our order and waited for about 20-30 minutes for the food. Waitress took my order and when everything arrived I only received my sides (WRONG SIDES BY THE WAY) Never received my country fried chicken. Once i told the manager on duty all she did was take it of my bill. No apology nothing..... STILL DIDNT GET MY FOOD BTW. Our waiter was way to busy taking care of a table that seemed to be her friends from high school. Came to our table maybe 3 times. Never came to tell me anything about the chicken missing..... no apology no NOTHING. We finally got the managers attention again letting her know our waiter has us on the back burner and was talking to her Friends the hour to 2 hrs we were there. But the manager simply sent someone else with our togo boxes and never talked to the waiter. Seemed to me that if your not white you wont get good service in this restaurant. Or they simply ignore your table. read more

women at the bar should not be in charge of tables around bar besides the people sitting at the bar. Not her fault but definitely thing management should have a look at that... food was fast though! read more

Always great even when busy. Food was as ordered and very tasty. A little loud but as expected.

NevER ever again!!! First of all these are the pictures that I brought home. We originally went to "dine in". So I'll start from the end. the ribs was literally off the bones. It appears to be somebody else's leftovers. Potato Black mold. I asked for the steak rare to medium rare and it was well done. The sour cream and butter and the condiments were leaking. No I did NOT shake up the bag nor tear up the meat myself. Now let's start from the beginning!!! We were taken to the table that was still being cleaned by a staff member leaning over the table, waiting for him to finish up as we watched him work hard at it. We ordered the following the blossom Onion. . Never arrived Cesar salad with mozzarella cheese, not parmes. Not parmesan. The waitress asked if I needed something else. More cheese and croutons please!. The salad only had two croutons. I began to eat the salad and it was warm. Not room temperature, but warm. About 10 minutes later the waitress came back and told us that they don't have any lemonade and asked me if I still wanted the cheese and croutons. The wilted lettuce was nearly gone. We also overheard that the table next to us was advised that they don't have any Dr pepper and that their steak was wrong! I ordered the sirloin with ribs with grilled onions and green beans. I got well done ribs and a smothered steak with mushrooms. I'm allergic to mushrooms. The green beans or saltier than a pretzel. So was the Texas Roadhouse roadkill smothered in mushrooms. The macaroni and cheese when nothing to rave about, it was bland! The waitress came back took my plate and told me that I was getting a 30% discount. Shortly after that she came and check on us and we let her know about the roadkill and offered also a 30% off. We waited 24 minutes for them to pack our meal to go. It was huge mistake! The pictures reflect the meal. The road kill I brought home still was salty but without mushrooms. Yes yes the waitress was very apologetic but never did I get a manager or a good meal out of this visit. Like I said in the beginning never ever ever again will we go to this location and never recommend it to anyone. read more

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Service was professional and friendly. Food was absolutely delicious all staff were super helpful. Restaurant was clean and inviting and the prices were reasonable. Again our waiter was super handsome and very mindful. Ask for Tyler L read more

Do NOT come here! They have a horrible seating policy. If you are missing one person , they will not seat you. One of the hostess told us, if you don't like it go somewhere else. If would have left , if we were not celebrating my niece. She picked the place. They sat us in tables that had wet sticky floors. There were tables across that were empty, they could not move us there. They bring out a stinky mop. Totally disappointing. I'm read more

It is in Lake Jackson, and you can't complain because most of the time the food is very good. My real complaint is the singing for happy birthday too loud . read more

The food is good. I really like the way they make the house salad. Service was good. It is loud sometimes when they sing or line dance. NEGATIVE - they do not have any tables which seat more than 6. We were a party of 12 and had to divide up. It was a birthday celebration so that was unfortunate. read more

Texas Roadhouse does not dissapoint. Love the steaks. Great place to go to stay on my Keto diet and still go out dinning. Go closer to 3 pm not as busy. read more

Had to wait 30 minutes for 2 dozen rolls.Are we serious? Absolutely ridiculous. The girl at togo rolled her eyes when we asked for them.

Jose was an awesome server! Too notch service and food was delicious! Thanks again Jose! - Dad and Jax read more

I guess it is just part of post-covid service, because people in the service industry are just not the same. The food was good. Steak cooked to the right temperature. The green beans are a bit weird. I don't recommend. The real issue is the service was lack luster starting from the hostesses who were too engaged in their conversation to acknowledge my party for a few minutes. Our server visited our table to take drink orders, drop off drinks and take orders, drop off food and give us the check. I am getting used to not expecting too much in the way of service. I get it. They are burnt out too. Not that I cared, but I do want to note that there isn't peanuts. read more

Ok maybe I was super starving...I did give blood that morning.... but this was all delicious! We had about a 10 minute wait, not bad at all, and we were seated and drinks brought out quickly. Our waiter said the rolls were still cooking but would bring them shortly. We ordered an appetizer (starving, remember?), and we got the Rattlesnake Bites which were delicious! I thought I had these before but maybe they changed something up because these were better than I remember! It's jalapeños and cheese fried and served with Cajun ranch or regular ranch. We got both and they were both good! The rolls came out fresh and warm and yummy with the tdf cinnamon butter. The salads were also very good, which is surprising as most places just serve wilted lettuce now as a side salad. Ew. I got the chicken fried steak with mashed potatoes and white gravy; you do get a choice but why wouldn't you get delicious peppery, cream gravy? The steak was tender and flavorful. Everything was hot and waiter was super! Very friendly and efficient. It's inside the mall but I would go back anytime; it was that good! read more

Texas Roadhouse - Country Fried Steak - American Near Me - Lake Jackson, Texas

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Visited last evening during business trip to Lk Jackson, and wow did I expect better! Service was attentive and polite, rolls were amazing, but the food was dismal. When the waitress brought the steak (NY Strip) and asked I cut into it to see if it was cooked correctly, I was embarrassed to tell her it was too tough to cut thru! Ate about 2/3, rest was gristle and fat...just a lousy presentation and lousy cheap cut of meat. Frankly 2 stars is generous, but would never return. This concept of undercooking the meat then asking table to cut into it (table behind me sent back 2 steaks) is unprofessional, and speaks to the inexperience of the cooks charged with grilling. Big NOPE for me! read more

Service was long. They took 30 minutes to notify me they were out of the chicken I ordered. They didn't even offer me anything to make up for it or a complimentary appetizer. Did not get any refills and food was very cold. Unfortunately I can't posr zero star. read more

The food is always great in my opinion and the service was outstanding as well. However, what good is it to have good food when a customer uses the bathroom and the place is a total poop grenade gone rogue? It takes away from the good and tasty food. What's worse is that an employee was just coming out of the bathroom stall and left everything out except in the toilet where it belongs. The restaurant was not busy at the time we went so management has no excuse to say they didn't have time to have someone clean the restroom and make the overall visit much more enjoyable. This comes down to culture and it comes down to poor management. Sadly this is why the restaurant will get just two stars. When trying to provide and good ambiance to customers, restrooms are a big part of it as well. read more

Awesome Service! Our staff are so grateful for the good food we received from Texas Road House today, ya'll guys are awesome and never disappoint us, Thank you CANDLEWOOD SUITES STAFF :) read more

Texas Roadhouse - Chicken critters with mashed potatoes green beans and all the fixings - American Near Me - Lake Jackson, Texas

It use to be good, service was great! I don't know what happened, if they went under new management or what but it sucks now! No lemon for the tea, no orange for the blue moon, no croutons with the salad, no pickle with the burger, food was normal, it's like they don't give a crap anymore,.... Too bad really read more

Texas Roadhouse - And they just leave all your stuff on the bar - American Near Me - Lake Jackson, Texas

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I had the most amazing customer service experience ever with Kristy and her beautiful long black hair. I had an emergency come up as soon as I placed my order. She was super fast with the kitchen and boxing up and paying. She was very understanding as well. She was the most amazing server I have ever had. read more

Very great experience food and service was excellent surely one of my go too's in town

Roadhouse is always busy. It seems like they are taking advantage of this fact. This was a real bad visit. The last one was similar, but not as bad. The reason for ONE Star was due to the response to me getting up the nerve to say something, then also realizing neither our waitress, or the little electronic device...cared 'how' our food was. 24oz ribeye. I've got strong teeth and every third bite as impossible to chew and I had to pull out of my mouth. I worked VERY hard to cut around the hard parts of this medium rare, boneless ribeye. Half of the steak was on my plate in half chewed form, when the pigtailed manage came around. Got up the nerve to say something. Long story short, she said "hope it's better 'next time' twice" offered nothing [which I would have turned down] but also told me twice I should have let them know 'when I got halfway through the steak' [understand, half of the steak was in a pile on my plate and she looked at it]. Said I 'should have let them know'. Maybe she is right, but do they actually train these 'floor managers' to talk about the "next visit" when dealing with someone who had a bad experience, chastise them for not complaining sooner, and not 'offer' anything? The waitress also apparently either wasn't told or doesn't understand how to deal with 'mild' conflict, as she 'never' asked how the food was...wasn't curious about the pile of half chewed cartilage and meat, and asked us first and foremost if we wanted to purchase some gift cards. On the way out walking my elderly dad, 'pigtails' was giggling with 3 other girls at the counter and never said a word aside from looking at us and offering a big smile. Texas Roadhouse is no longer my local steakhouse...for at least 6 months. Also, why wouldn't you use that annoying Kiosk pay thing to take a quick survey?? It asked me about my experience where I gave "2 stars", and it just moved on to Submit. This is why they got ONE start on Yelp. read more

I'll give a 1 because I can't give "0". First off it was freezing inside, warmer outside where is was 59.... Why would you want your customers so uncomfortable??? Sat at the bar but decided not to order a drink because it was so cold in the place. I asked for an Irish coffee to warm up a bit and was told they don't do that. So I just got water and lemon. The water was disgusting with far too much chlorine. Order our meal around 12:10. After watching a couple across the bar and a guy who came in after us and already had their food we asked a guy where our food was and he said he would check. Around 12:45 the bartender came came back and I said what's happening and her response was "about what" I said our food and she said it was placed and that she would check on it. The guy never returned. She came back in a few minutes and said it will be out in a few min. I told her to give us the bill for the iced tea because we were leaving. She went to the cash register and then said don't worry about it it's been compt. We walked out of the bar and I asked the hostess if I could talk to the manager and she said yes he's right here. It was the guy who was to check on our meals. Imagine that.... I told him exactly what I thought and that the order hadn't been placed and he didn't deny it. I also told him I would be placing this post and his answer was to say. "I'll talk to her ". read more

Sunday Morning, thru church and off to eat. Today we, all 10 of us, decided to go to Texas Roadhouse in Lake Jackson, and one of our party was smart enough to call ahead, and we still had to wait for about 10 minutes. It was worth the wait. We had great waiter Sean, who happened to be a Army Vet, and being a former Marine I told him I wouldn't hold it against him, and we all had a good laugh. Seams that almost everyone started out with a good tasty salad, with hot rolls and honey butter. Main course, while I had steak and grilled shrimp and a loaded baked potato, Carl had fried cat fish and a baked sweet potato while Rich had a steak and fries, Rudy fried shrimp and Jeff a country fried sirloin and fries Kim had blackened salmon and steamed vegetables and the menu goes on and on. The quality of food was great, and so was the atmosphere. Our service was excellent, and we told Sean thanks for his service in the military and bid farewell. Texas Roadhouse, you would be hard pressed to get any better than you already are. I hope everyone that eats here has as great of a experience as we all did and you can't go wrong with any thing you order. Thanks Rick A PS We will be back: read more

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What is wrong with ppl ? Our steak and service was great. Food was tasty and yes, it is loud like Chuck e cheese for adults. But what about it? It is "roadhouse" right? read more

I ordered a New York, NY is my fave and I'm 65 so I have ordered a few. This was one of the most tender and flavorful steaks ever! Service was great and friendly! read more

Texas Roadhouse - American Near Me - Lake Jackson, Texas

We visited Texas Roadhouse in Lake Jackson, Texas and it was really good!!! The service was good, the food was delicious and the overall atmosphere did not disappoint!!! read more

Texas Roadhouse is a staple when traveling. Texas Roadhouse at Lake Jackson had great service and wait is rarely long. I tried the sirloin kabobs for the 1st time. I recommend the kabobs which is a great change. Service was exceptional and staff was friendly. read more

We had a large party at open and the manger instantly goes up to the cashier and says what would be adjacent to do not seat them. They only had one side of the restaurant open with plenty of servers at the front staring at us. It took the birthday day guest wanting to speak to the manger in order for us to be seated right away, we even said we don't mind the waiting on the food and that we are patient guests. The server was sort of rude but very good at recommendations. They forgot my drink order alone and we were sat back to back in the booths separated. Overall, on the food, veryy good as always and we had a good time anyway. read more

Texas Roadhouse is always good. This is the first time I've been to this location. There's free parking, but depending on the time it's limited. This location is fairly large. We were able to get a table right away. Our waitress was very sweet. She did a good job refilling our drinks that were still half full without us asking. She was patient as we did take a while to determine what we wanted to order. One of the favs most like are the rolls with that delicious butter. Wow! I could just eat that. For the table we ordered the Cactus Blossom. It had just enough crunch with the yummy sauce that pairs perfectly with it. For my meal, I ordered the Portobello Mushroom Chicken. For my sides I ordered the loaded baked potato and green beans. The chicken was juicy and the mushrooms & cheese add just the right amount of flavor. This is one of my fav entrees they serve. The greens beans are delicious but they do have bacon in them so for vegetarians be aware of that. The loaded baked potato was ok. I wish there was more toppings so it wouldn't taste dry. One thing they don't offer is a birthday dessert. It was my friend's birthday but she didn't want the song and public birthday acknowledgment. I told our waitress this and asked if they provided a birthday dessert like most restaurants do. They do not. Either way, I do enjoy Texas Roadhouse and will absolutely visit again. read more

The web site says early bird dinners Monday thru Friday till 6 pm. The manager does not honor t that. He says only Monday thru Thursday and only till 5 pm. This is the second time I had this happen to me. It's not the money it's the principal. I will never return to this place. I also will tell Al all my friends and anyone who will listen to avoid this place. As the food is only fair. read more

They have pretty good bread. For my entree I got the shrimp and streak combo with 2 sides. I enjoyed it. The steak was cooked to my liking but the veggies were pretty much raw. Not a bad meal by any means but Average. This place can really use a deep cleaning. Food spattered on the walls and stickiness. Had to ask to wipe down the table again. read more

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Eat here if you want diarrhea. :) The water tasted like dog water. It was assumably that which made me and my partner very ill, or something else we both ate. Turn back, go elsewhere. read more

This is the second time we have come and encountered a giant roach and it pains me to say that there will not be a third. I suggested that we eat here and my husband reminded me of our last experience, but I begged and said that it would be different. I. Was. Wrong. I was so disgusted by the roach crawling right next to me tonight that I couldn't even finish my meal or sit in my seat for fear of it crawling on me. The manager apologized and comp'd our meal blaming it on the weather and wood walls, but I have eaten at many many Texas Roadhouses across the country and have never seen a roach at any of those restaurants. Maybe they manage their pest problems better....? Regardless, be warned and on the lookout if you decide to eat at the Lake Jackson Texas Roach-house, I mean Roadhouse. read more

Texas Roadhouse - Roach - American Near Me - Lake Jackson, Texas

Best rolls and Cesar salad! The only reason why I gave 5 stars was because my server ESMERALDA was by far the best server and fastest server I've had my entire life. Definitely coming again because of her. read more

At best I would say it's OK. Food is mediocre and so are the alcoholic drinks. Service is ok, depends on the server that was assigned to your table and the place itself is so noisy. I guess that if it was my choice, I won't lose anything in life if I never stepped another foot in their door. If it's someone else's choice, I guess I would go and at least enjoy the company. I may be old fashioned or whatever you might think but personally I never got the whole deal of throwing the peanuts shells on the floor. We were 3 at the table, for me person got his steak more rare than medium and I was missing food item on my order. Bottom line 3 stars at best. read more

Texas Roadhouse - American Near Me - Lake Jackson, Texas

Have never been so disappointed. First of all, we asked for hot rolls twice before we finally got some, both times you would crack a window with the ones they brought to us. Just because you're not in your busiest hour, you should always have fresh rolls. Don't know what was going on with the waitress, but she was almost robotic, no personality at all. Ordered a sirloin, medium, one side was completely burnt. Biggest disappointment EVER!!! read more

This place can use a power wash all over! Floors, tables, everything is really filthy greasy and dusty. First time and last one if I can help it. The food was meh.... "loaded potato " was lacking butter, no chives ... really a disappointment... The only item that was worth the visit was the warm bread with their whipped cinnamon butter... Management really needs to do something or the Health Department could definitely persuade them to clean that place The 1 star goes for the bread and the server who was nice. read more

Gave a 1.. because there's on negative numbers... Made reservations.. 45 minutes later.. still waiting....

Great Service... icy cold beer fresh hot rolls yummy blooming onion peanuts and that's all just before the fresh salads delicious sides and perfectly prepared entrees!! Gotta show some love for our Lake Jackson Texas Texas Roadhouse!!! read more

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