I went to get an x-Ray for a work related injury because I thought I fractured my hand. wait was…read morenot as bad as I expected. I expected at least 2 hours due to WC paperwork & getting x-Ray but they got me in & out in an hr & 20 mins. luckily no fracture either. all of the staff were very nice.

Now referred to as "CareNow" but really should be "Care in 5 or 6 hours from Now" Came in for a…read moresimple drug screen for employment. Extremely slow. Will call you to come down over an hour before they're actually ready for you despite the use of an online waiting list. Pretty nice facility but these people will waste a big chunk of your day for nothing. The staff have no sense of urgency nor respect for the customer's time.

I came in to see Nicole Delgado and she gave me hands down the best medical evaluation that i've…read moreever received. She was so thorough and asked questions to really understand what I'm going through to provide me a recommended plan for my case. She didn't try to do a one size fits all, but she really customized my care to me which is all that I can ask for. I'm not typically someone who goes to the doctor, but after her care today i've already scheduled a follow up and an appointment to get lab work done. We need more Nicole's in this world!!

I can't recommend Dr. Lily highly enough! From the very first session, she brought a level of care,…read moreknowledge, and professionalism that immediately put me at ease. She took the time to listen to my concerns, thoroughly assess my condition, and explain her treatment plan in a way that was easy to understand and gave me confidence in the process. Dr. Lily is the kind of physical therapist who makes you laugh so much, you forget you're actually working. We bonded over our love for reading and somehow turned therapy sessions into plot twists and punchlines. 10/10 would recommend--especially if you like your healing with a side of humor! Thanks to Dr. Lily, I've regained strength, mobility, and hope. She's not only an excellent therapist but also a wonderful person to work with. If you're looking for someone skilled, encouraging, and truly dedicated to your recovery, Dr. Lily is the one.

ExpressMd has been my go-to for my kid's sports physicals and minor injuries or sickness. From the…read morefront desk to the nurses, to the providers they are efficient, knowledgeable, and kind. I look forward to continuing using them for any needs that pop up.

Worst urgent care I've ever been to. They can't get their medicines correct and their staff just…read moredoes not care especially the doctors.

I will forever refer people to Ally for emergency medical care! It's so much better than urgent…read morecare. Not only do they have imaging like CT scans, but they also have fantastic staff. Everyone from the front desk to the imaging area was so kind, helpful and knowledgeable. The nurses were thorough, professional, and caring. The radiology tech was one of the nicest people I've met in a minute! The doctor actually spoke to me like a real person. This was in stark contrast to the CareNow clinic I visited earlier in the day wherein the doc stared at his computer screen as he typed the whole time he was in the room with me. At Ally, the doc had a conversation and let me have a voice in my care plan. She actually seemed like she cared about what was going on with me even though we didn't really figure it out. She made she I was safe to go about life and try to figure it out with my pcp, which was all I needed. I had seen the Ally logo around but didn't know what it was. Now I know they are my emergency medicine ally! Hope I don't have to go back, but know I'll choose Ally over anywhere else if I do.

I wanted to follow up. My son is back at work after the emergency surgery. Again, I can't express…read morehow important the visit to Ally turned out to be for my family.

I brought my mom in here, we had a wonderful experience. She was met within 15 min of checking-in…read moreand they resolved her congestion and got her on meds very quickly. I had a better experience here than any other center I've taken here to here in Austin. Our Dr is Dr oglesby, she was sweet, Knowledgeable and attentive.

Unethical urgent care. Prescribed the wrong medication then said they would have to charge again…read morethe full rate of an in person evaluation to prescribe the correct one. The provider was on the phone and wouldn't even refill the less effective prescription.

Saw Dr Hesse at the North Mopac Expressway location recently to say I am over the top pleased is…read morestill falls short of my visit/experience. He was as genuine as they come to find out what was causing me to feel so bad. To date they have been very good at contacting me immediately when test results arrive to get me what is needed to feel better. He went above and beyond to help me though I was about 4 hours from home for which I am very grateful! James S.

TERRIBLE / UNRELIABLE service…read more Time sensitive testing rescheduled three days in a row. Results promised in 24 - 48 hours not available. Phone call promised indicating samples taken from patient. Calls and emails in attempt to further information and to retrieve test results over several days failed to get ANY response. Completely unreliable testing with extremely poor customer service. GP. M.D.

Dr was dismissive, forgot to share test results and seemed to forget I had a fever. I took a Covid…read moreand flu test and heard no word if it came back positive or negative. Was referred to a GI doctor for my stomach issues only, even though I complained about a fever I've had for 3 days. I came in around 9pm so it seemed like they wanted to go home as fast as possible. Also no hand soap in the waiting room bathroom? Not even a soap dispenser in sight. Save the time and go to a different urgent care EDIT: Found out I had severe dehydration and a nasty virus that needed attention from the ER. Wish I would have received better care.

Came in with severe upper gastric pain, sweating, short of breath, no one ahead of me per their que…read moresystem. Waited an hour in pain. Called up by front desk to pay $100 copay. Then called back to front desk because they refused service because they don't take my insurance - mind you paying out of pocket is an option. If I was having a heart attack I for sure would have died, but apparently EMTALA doesn't count for urgent care in the US.

Had to come in for a visit because of possible conjunctivitis. Have had pink eye more than once in…read moremy life and needed medication and confirmation. The people at Urgent Care were friendly and quick to notice everyone who walked in. Everything can be done online, even registration. Ms Sonja (front desk) was very cordial. I registered and within 20 minutes was in the back waiting for the physician. Easy and kept me informed. 2 other patients ahead of me, quick and responsive. I was out within an hour. The Practitioner was very attentive, she gave me all the information I needed and asked all the right questions. I definitely will return where needed. Highly recommend. Watch for construction they are very easy to find next to In and Out Burger.

I went in yesterday after cashing my head open on the edge of the counter. I didn't think it was…read morethat bad but was encouraged to go in and have it looked at and I'm glad I did. I found the check-in process to be easy and appreciated. the estimated wait time. There weren't many people in the waiting room when we arrived, but we were told that an emergency had come in just before I arrived, which extended the wait time. I think my total wait time ended up being an hour instead of an anticipated half an hour. I'm not sure if it was a nurse or physicians assistant that saw me first, but she was nice and polite. Took all of my vitals. Listen to my explanation of what happened. She went to get the Doctor Who came in a few minutes later and had to move me to a different area so she could wash my head. Both the nurse and the doctor explained everything as we went along the doctor offered to take pictures of my head so I could see how big the gas actually was and she took pictures again after she put in the staples. I think I was done within 30 minutes of being taken into the back. I didn't feel rushed they explained everything. They explained the aftercare and the doctor called in a couple of prescriptions for me while I hope I don't have to visit urgent care anytime soon. If it comes up again, I would go back.