Had to update because first for me. Within 2 hrs of me posting my review the local manager called…read moreme From Texas and apologized for the communication breakdown. Definitely said he was not looking for upgraded review. Much appreciated and definitely worth noting. Please check the original review below. I travel literally for my job every 3 months. I have shipped my car over a dozen times. Maybe once duplicating a transport service. I chose this location because they were local to my outgoing destination ( Houston). Prices were on the lower end side and booked a few weeks prior to shipping my car back to Ohio. I usually pay for higher end companies like Montway etc. I emailed the local manager and told him my concerns and my issues with communication during shipping process. Very friendly but this was the worst communication of any shipping company i have used. Would tell me daily that someone would definitely let.me.know yay or ney if there was a driver. Never got a call. Had to call daily to check if possibly pick up. No but I will definitely have someone call you to let.you know. Crickets. I'm here on a work contract so I'm on a bit of a time crunch and to have to take time out my work day every day during pick up.period. Yep I emailed and left voicemail to please give an update. Nothing. The only saving grace that gives them 3 stars.is the driver they chose. I met him.in Houston. Told him I'm flying back.to Toledo and going on my birthday trip on such n such a date. He had my ride there on memorial day no less. 2 days ahead of projected drop off. He told me to reach out to him personally as he does TX to Chicago frequently and I def will. He was awesome

This was the easiest process to ship my car. I was nervous to give someone my vehicle to ship from…read moreHouston to LA. Mark was also quick to respond to emails and answered the phone whenever I called. When they dispatched the driver he was there that same morning. He told me his yard is by LAX and I could pick it up when I land. It made it really easy to grab my car and boom I was driving on the west coast. I would highly recommend Compass and pricing is fair from the 4 companies I spoke with. Give Mark a call if you need to ship your ride!

Great response and service. Helped me ship my vehicle internationally without any issues! I would…read moredefinitely recommend!

Did a great job getting two fragile stained glass windows through the mountains of CO. Packed…read moreextremely well. Highly recommend!

Remarkably, ACTS Crating and Transportation Services was the last company I had seen on Yelp, and…read morealmost didn't call them. What a mistake that would have been! I had contacted other movers, but ultimately I was looking for a company to complete my overseas move by crating my oil paintings for safe transit. I had completed all other packing into boxes and needed someone to move the boxes to a freight forwarder on the other side of Houston, but to pack the paintings for an overseas shipment. The issue was I needed this at short notice, within a couple of days. I called into ACTS and spoke directly to Rick. Rick immediately began to understand my situation and asked questions about the move which showed not only his competence and command of the situation, (which was clear evidence that he had significant experience in such moves), but asked detailed questions on every aspect of the shipment contents. It was clear he wanted to be sure he was able to confirm not only that he was able to deliver a solution in the short time frame, but that the estimate for my job was both realistic and competitive. Rick then checked on the resources he had available and called back quickly to let me know that he was unable to make the move within my initial two days request, but that it would be possible by the end of the week. After I checked with my Shipping Agent, I confirmed with Rick that his job timing was good, and could be accepted. Right on time, Rick sent a team of two to load their truck and move the belongings back to their warehouse where crating could be made. Observations on the team were that they were very professional, took pictures of the load before moving anything, and were incredibly efficient with no wasted time. They also wore the company uniforms which communicated a strong air of professionalism in their service. After the items were returned to the warehouse, Rick subsequently advised me that their original quote was able to be reduced significantly, as they were able to comfortably and safely crate the smaller items in with the larger paintings. This resulted in more than $225 in savings. As an extra, Rick was also able to remove each and every one of the 40+ original shipping labels and replace them with the new shipping date labels I had emailed him. No small feat to remove and replace into plastic shipping pouches, it takes time, for sure. All part of the service as far as Rick was concerned. What a huge weight off my shoulders. The billing was fast, and upon completion of e-payment, my shipment was loaded and taken to its final destination within the hour. I can only say without a shadow of a doubt, that the experience I had with ACTS and especially the professionalism displayed by Rick and his team in meeting my tight schedule and requirements is second to none when it comes to moving. I do not say this lightly. I have been in the Oil & Gas industry almost 30 years and have traveled and lived in more than 37 countries. On each occasion that I had to move my home, it was without exception a period of great anxiety. However, on this occasion, it was truly painless. Thank you Rick, and many thanks to your whole team for the job you did. I will pass your name out in the community as best I can. There are many others like me who need a company like ACTS with the focus on Customer Service that you and your team provided. Thank you, thank you, thank you!

I used Midsommar Car shipping to ship my car from North hollywood CA to Houston Tx last month…read more I received awesome service from Tammar at the office. I had a strict timeline for the delivery and based on her experience with previous car shipping , Tammar identified the best window for my pick up that that worked with the transit time for my shipping ( 7 Days The car arrived after 4 days only in an excellent conditions. Midsommar services and Tammar by far exited my expectation and I recommend their service to anyone that might need to ship a vehicle.

Despite having several setbacks on the actual pickup of my vehicle, the overall service and…read moreprofessionalism of Tammar and her staff was great. I had been told my vehicle would be picked up a certain day, but unfortunately the driver told me that he was suspended for 10 hours because he didn't have a log book in his truck. That didn't sound very professional, so I contacted Tammar and she quickly helped me schedule my pickup with a different company. Unfortunately, on the day the new company was supposed to pickup my vehicle, they had a setback and got stuck on another pickup, delaying my pickup another day. Once the driver did arrive he was professional and pickup was a breeze. The vehicle was then delivered on time with no damage. I understand things happen out of their control. It was nice working with Tammar. She was available, and with me every step of the way.

As a financial advisor, I value strong business partnerships based on trust and knowledge. Finding…read morethe right partners in business can be a daunting task, sometimes taking years to establish trusting relationships. Once you find the right people to work with -- the specialists who are experts in their fields -- doing business becomes that much easier. I was fortunate enough to find Tammie as I have a few clients that have recently gone down the PEO path, but were in a bind because they didn't know how to price or shop the market upon renewal. My clients wanted to know if they were in a good plan, were better plans available, are they paying too much? The typical questions business owners and CEO's ask all the time. Unfortunately for me, I wasn't a good resource for those questions. But, Tammie IS the perfect resource! Tammie was able to help my client better understand the costs and benefits of their current plan as well as shop the PEO market and provide my client with options. Now, the client is OUR client. The fact is, you can't be all things to all people. And I've learned over the years that its best to stick with what you know best. That's one of the reasons I've built a strong, positive and trusting network of professionals to help me and my clients. Tammie is now a part of my network and I couldn't be happier. Honesty and integrity are the qualities I demand in any partnership, and Tammie under promised and over delivered and I couldn't be happier!

Tammie with PEO Broker is incredible to work with. Her knowledge of the industry is phenomenal and…read moreher communication with me through the time I have worked with her helped keep me informed. There was so much that I didnt understand or have time to learn about as I was running my business, so hiring Tammie has been a huge relief. There are so many small things that are required to stay compliant. I appreciate her hard work and highly recommend her and her company!

Always pleasant customer service and I go at least twice a week to return my purchases. Lines…read morealways nice fast. Clean and bright store.

Customer service was top tier. I didn't have everything I needed to make a return and they saw I…read morewas a bit flustered so they helped me organize my items and did not charge me extra for supplies. This made for a very easy return. I'm very pleased and will always go to this location for my UPS needs.