I'm not all that familiar with paint-less dent repair but, I know that you don't have the luxury of…read moreapplying filler and painting the entire surface after you are done with your body work. Hence, there seems to be high need for craftsmanship that is necessary to work a dent this way. That said, these guys repaired a door dent I had on a leased car that was being returned. Reasonable price and I could not tell that there was dent the size of a half dollar when they were finished. Plus, they fixed it the same day I brought it to them. Great place - hopefully, I won't need to go back!! But if I need service like this again, I'll be back to Empire.

Took my silverado 1500 in after an accident and Gabriel was quick to give me a quote and order the…read moreparts needed for the truck. Highly recommend this place if you are in need of repairs quick. The whole job took them less than a week to finish and my truck was like new again. Hopefully i'm never in need of these services again but if I am I know to hit up Gabriel.

EVERY WOMAN SHOULD TAKE THEIR CAR HERE........EXCELLLENT SERVICE! CUSTOMER FOR LIFE. AS A WOMAN, I…read moreREALLY LOVED WORKING WITH TIFFANY MENEFEE, SHE WAS PROFESSIONAL AND ALWAYS KEPT ME INFORMED. NOT A SINGLE REPAIR WAS TAKEN WITHOUT MY APPROVAL OF THE EXPENSE. COULD NOT BE HAPPIER!!! I had looked at reviews after my accident and based on their Google reviews I chose Pronto Body Shop. I recently had my white Ford Focus towed to their shop in August 2024. Laura was really nice and got the paperwork started. Unfortunately, my insurance decided to total the car based on its age. I decided to go ahead and work on the vehicle instead of releasing it to the insurance and having the car junked. I proceeded working with the manager, Tiffany Menefee, who truly made me feel like she understood my financial situation. I was given two estimates, one to make the car drivable and the other for cosmetic repairs to the vehicle. This was done so that I could determine financially whether I could proceed to the next step. They were careful to select salvaged mechanical parts that were in good condition to keep my expenses low. They also worked in stages by first addressing the mechanics and drivability. They did not want to remove any of the damaged fiberglass paneling incase I could not financially proceed to the estimate for body work because it would have been impossible to get the fiberglass panels back on due to them being bent out of shape. They worked methodically to ensure that I did not exceed the mechanical drivability estimate, not only did they not exceed the estimate they had provided but the total actually fell under the estimate. This is how businesses should be run! No surprise overages where you feel taken advantage of. Because of their dedication to details and constant communication to verify any changes or charges I was able to proceed with the additional body work. Everything together was still under the estimates I was initially quoted and the work was excellent. As a woman, I have been made to feel ignorant by some mechanics when I have struggled to ask technical or mechanical questions. I have felt their impatience with my lack of knowledge. However, I was never made to feel that way by Mrs. Menefee. She went over every detail step by step. Every question was thoroughly explained in a way that I could understand. As a previous insurance adjuster, she explained how to proceed with my insurance and the process of obtaining a salvage title. I felt like she treated me like she would have treated a family member. She was patient, understanding and walked me through the whole process. I could not say enough good things about her or Pronto Body Shop. As long as she is there I will continue to take my cars there.

I stopped by to see if I could get a quote. A young lady took us out and looked at my car. I wanted…read morefull paint job with the kinks fixed and some extras added. She took several photographs and it seemed like she really was looking at everything to get something going. She said she'd call me back. Never got a call back. I'm not sure why I never received a call back, but it didn't seem feel like they wanted my business. I was going to pay cash, which to me, would have been best for them, but I guess they run their business a different way. I went because it's woman owned and saw some great reviews. I'm disappointed to say that they're not all that interested in providing a job for a woman. They make their money. I'm just one person. I wish them the best. Just not with my money.

my car was involved in a rear end collision. I was referred to the body shop by the insurance…read morecompany....and I can definitely say they deserve more than 5 stars!!!! excellent customer service, (Ray), timely repair, excellent work, and when I picked up my vehicle it was cleaner than I've ever seen it. I recommend them 110%.

When these guys finished with my car it looked better than when I bought it new 4 years ago. As an…read moreengineer, I was impressed with how thorough their initial analysis was and chose them even though their quote was one of the highest. I was not disappointed. Their quality was excellent and they actually came in under their estimate. This is a great shop.

Ray and David at Piñon Paint & Body Shop did a fantastic job on my classic Mercedes Benz. They…read morereplaced the front fender and repaired the side damage with precision, and the car looks perfect. The quality of their work speaks for itself -- clean lines, excellent paint match, and a factory‑level finish. This is a shop that knows what they're doing and takes pride in doing it right. I'm extremely satisfied.

This body shop was recommended by one of the Hoy VW employees and they did not disappoint…read more The estimate scheduling was easy, the owner took care of everything for us. Dropped off the vehicle and it was ready in 2 days. I cannot even tell where they repainted the gas cap cover, it is all so smoothly blended in. It was about $200 less than what the dealership had wanted. Very pleased with the service and the quality of the work.

What a great little body shop!…read more I was referred to it by a friend because I needed someone to take out my minivan captain's seat and install a new seatbelt. My son had gotten stuck when the buckle jammed and we had to basically destroy the mechanism to get him free. I checked with Mazda and they apparently had a recall for seat belts about my car before and they said that it was out of warranty since it's been over 6 months of the recall or 3,000 miles. The local Mazda dealership said it would take a week to get an appointment to diagnose it, which would cost $75. Then parts (maybe $120+) and labor. We couldn't wait since it was a safety issue, so we ordered the buckle directly and it was cheaper due to Black Friday sales ($60) and labor was very inexpensive because they had it done in 15 minutes! This body shop was so clean and orderly. They had wifi, a coffee maker, tv (wasn't overly loud), a mini fridge with water, and it was so pleasant inside. When workers would come in they acknowledged you before heading off to grab something. I was greeted not only by the workers who directed me to the office, but also very promptly by the office manager. They told me their workers were out to lunch and if I could come back it would be shorter so I came back and instead of waiting an hour, it took about 20 mins. I would definitely come back if I needed to get something non-transmission done, like windshield wipers (which were for sale), or getting my lights restored, to bodywork or a paint job for my car. They also specialize in hail damage from windshield repairs to dents. Check them out and support local! Top Shop Body & Paint (915) 321-3131 5347 N Mesa St, El Paso, TX 79912 https://maps.app.goo.gl/RtgV11d8Lvkikrnr7

I got into an accident and took my car to top shop because the reviews were spectacular and they…read moresaid they would take care of me because I went through insurance, they took 3 weeks to fix my car and when they finished the door was an inch higher than normal, the door dropped when opening it the gap between my door and front panel and the paint was dripping and had orange peel in it. I brought all of this to the "manager"s attention (he wasn't a manager as I found out later on) and he said they would fix it, the next day I can to pick it up and the gap was still there and the door trim was still high and I again brought it to their attention and they said for me to talk to my adjuster and find somewhere else because they did all they could and that they work on brand new cars straight off the lot and they know what they are doing because the manager has worked at Rudolph and other places so he knows what he is doing. When I went to leave my car was left dead and when they jumped my car they blew something in my electrical and caused a huge problem with my key and the car itself. As I drove home I noticed they cracked my start button by dropping something on it, my plastic by my shifter gear was chipped presumably by the same thing happening and my car was incredibly dirty in the inside. If I could give negative stars I would I will never ever bring another vehicle to this shop again, they only care about people that have money like the Porsches outside and the expensive cars they supposedly work on, if you are gonna go through insurance for any reason avoid this place bc they will charge the insurance alot and give you the bare minimum work.

Overall great experience from Jorge and his team! High quality repair at a fair price. I reached…read moreout about a front bumper repair and the response was almost immediate any time I had a question. Jorge kept me informed, went above and beyond, and I will be a return customer for any future repair needs.

These guys are great. I had a rental trailer that was badly dented around one of the wheels (a…read moretruck with extra large wheels climbed and clipped side of my trailer while changing lanes, apparently racing, but also speed away). These guys are craftsmen, taking out various tools, fixtures, ropes, and rubber mallets to remove the dents. I was amazed at the results. Almost like new. I ended up tipping them 2x the amount charged for the services.

Went there for a dent on the back of my truck bed. The owner is very friendly and knowledgeable…read more Was able to make like truck look like new. I would highly recommend this place.

They did exactly what they were supposed to do and did it ahead of time. Joe was very personable…read moreand professional. He talked me out of getting an entire paint job that would have cost me thousands of dollars more,and instead recommended a smaller portion of my truck to get painted and have the rest lightly sanded and polished. The results came out great. I highly recommend this business to active-duty soldiers and veterans. This is a reputable business that will deliver on what they promise and will not try to take advantage of you.

Had my Chevy old truck painted and wow !!! What a great job, looks like new. Not only painted it…read morebut did some extra detail on it. I was very impressed with Ray's auto n paint. Ray was very nice and very professional. Also great customer service, no waiting . I would recommend Ray's very strongly. Very reliable and affordable. Thank you Ray for an awesome job. Jesse Rivera

Horrible body shop. Went in for something simple, picked up my car and the whole bumper was broken…read more They drove my car around and scratched it, connected to the bluetooth, left it a mess. The owner Ray didn't want to take responsibility and decided to confront me and try to fight me.