Took my silverado 1500 in after an accident and Gabriel was quick to give me a quote and order the…read moreparts needed for the truck. Highly recommend this place if you are in need of repairs quick. The whole job took them less than a week to finish and my truck was like new again. Hopefully i'm never in need of these services again but if I am I know to hit up Gabriel.

I took my car in to get a quarter sized dent fixed and the scratches around the dent repaired also…read more After getting a quote of how much it would be to repair I was able to take my vehicle in the next day. I don't know if such fast service was luck or a regular occurrence but either way I'll take it. When I picked up my vehicle the dent and scratches were repaired with zero issue.

my car was involved in a rear end collision. I was referred to the body shop by the insurance…read morecompany....and I can definitely say they deserve more than 5 stars!!!! excellent customer service, (Ray), timely repair, excellent work, and when I picked up my vehicle it was cleaner than I've ever seen it. I recommend them 110%.

When these guys finished with my car it looked better than when I bought it new 4 years ago. As an…read moreengineer, I was impressed with how thorough their initial analysis was and chose them even though their quote was one of the highest. I was not disappointed. Their quality was excellent and they actually came in under their estimate. This is a great shop.

This is where I always take my vehicles. They always do great job and are a preferred shop for most…read moreof the insurances. Their Quality and Service are the best in town and I highly recommend them. They may not be the least expensive but they are the best!! I wouldn't take my cars anywhere else.

Fucked up my headlights. Didn't mask properly. Did an awful job of painting my hood, had to take it…read moreback twice for them to fix it and it chips off very easily.

This body shop was recommended by one of the Hoy VW employees and they did not disappoint…read more The estimate scheduling was easy, the owner took care of everything for us. Dropped off the vehicle and it was ready in 2 days. I cannot even tell where they repainted the gas cap cover, it is all so smoothly blended in. It was about $200 less than what the dealership had wanted. Very pleased with the service and the quality of the work.

David is absolutely amazing and his staff did a first rate job on my KIA. I strongly recommend this…read morebusiness to anyone who needs their vehicle repainted. Polite, helpful and friendly staff

they don't really honor their warranty of their work a part came lose during the late afternoon…read morewhile driving took it the next day and was greeted with. "well I can't charge the insurance so all we can do is glue it." it's a real pitty because I would have recommended them until this. if you use them complain about it tiny detail they won't help you if anything happens later. Be extra careful I noticed the panels where slightly not flush but it wasn't noticable from not close up so I didn't wanna nit pick. Honest shame.

Great experience from start to finish. Irma and Herman were amazing, friendly, professional, and…read morevery communicative throughout the whole process. They made a stressful situation so much easier, and my car looks great. Highly recommend this place!

Great care of my crashed vehicle, they made sure everything from the beginning to the end was…read moretreated with the care needed to ensure that I was satisfied Thanks so much

This place is the worst. They did repairs on my car after I went there for just a quote. Then they…read moretried to blame my insurance and eventually even blamed me. I spoke with someone named Grace, who became agitated and started yelling at me. She hung up on me four times and then told me they would never do business with me again. These people are horrible and do not deserve anyone's business. I would strongly recommend taking your car somewhere else.

EVERY WOMAN SHOULD TAKE THEIR CAR HERE........EXCELLLENT SERVICE! CUSTOMER FOR LIFE. AS A WOMAN, I…read moreREALLY LOVED WORKING WITH TIFFANY MENEFEE, SHE WAS PROFESSIONAL AND ALWAYS KEPT ME INFORMED. NOT A SINGLE REPAIR WAS TAKEN WITHOUT MY APPROVAL OF THE EXPENSE. COULD NOT BE HAPPIER!!! I had looked at reviews after my accident and based on their Google reviews I chose Pronto Body Shop. I recently had my white Ford Focus towed to their shop in August 2024. Laura was really nice and got the paperwork started. Unfortunately, my insurance decided to total the car based on its age. I decided to go ahead and work on the vehicle instead of releasing it to the insurance and having the car junked. I proceeded working with the manager, Tiffany Menefee, who truly made me feel like she understood my financial situation. I was given two estimates, one to make the car drivable and the other for cosmetic repairs to the vehicle. This was done so that I could determine financially whether I could proceed to the next step. They were careful to select salvaged mechanical parts that were in good condition to keep my expenses low. They also worked in stages by first addressing the mechanics and drivability. They did not want to remove any of the damaged fiberglass paneling incase I could not financially proceed to the estimate for body work because it would have been impossible to get the fiberglass panels back on due to them being bent out of shape. They worked methodically to ensure that I did not exceed the mechanical drivability estimate, not only did they not exceed the estimate they had provided but the total actually fell under the estimate. This is how businesses should be run! No surprise overages where you feel taken advantage of. Because of their dedication to details and constant communication to verify any changes or charges I was able to proceed with the additional body work. Everything together was still under the estimates I was initially quoted and the work was excellent. As a woman, I have been made to feel ignorant by some mechanics when I have struggled to ask technical or mechanical questions. I have felt their impatience with my lack of knowledge. However, I was never made to feel that way by Mrs. Menefee. She went over every detail step by step. Every question was thoroughly explained in a way that I could understand. As a previous insurance adjuster, she explained how to proceed with my insurance and the process of obtaining a salvage title. I felt like she treated me like she would have treated a family member. She was patient, understanding and walked me through the whole process. I could not say enough good things about her or Pronto Body Shop. As long as she is there I will continue to take my cars there.

I stopped by to see if I could get a quote. A young lady took us out and looked at my car. I wanted…read morefull paint job with the kinks fixed and some extras added. She took several photographs and it seemed like she really was looking at everything to get something going. She said she'd call me back. Never got a call back. I'm not sure why I never received a call back, but it didn't seem feel like they wanted my business. I was going to pay cash, which to me, would have been best for them, but I guess they run their business a different way. I went because it's woman owned and saw some great reviews. I'm disappointed to say that they're not all that interested in providing a job for a woman. They make their money. I'm just one person. I wish them the best. Just not with my money.

I had auto body work done to my wife's SUV and mechanical work done to my son's car. Both were…read moredone professionally and they took great care to get everything done right. My wife's SUV has a special paint color on her SUV, and the fixed area matches perfectly. This is definitely the place I will go for future mechanical or Autobody work, the people I dealt with were professional and courteous.

the owner jaun is the worse most maniplative lying person ever do not trust or bring your vehicles…read moreto any of his bussiness i was an employee he scams you in every way possible do not believe the things he tells you he tends to break cars more then fix them do not bring your cars here take you vehicle somewhere actually trustworthy