Oil change was great, service was excellent. I had an amazing experience and will return for my…read morenext oil change!!

Totally incompetent staff. Came for an oil change, then a day later, I was driving on the freeway…read morewhen my oil light started flashing and I noticed smoke coming out from under my hood. Turns out -- THEY DIDN'T PUT MY OIL CAP BACK ON. I had also asked them to check my tire pressure since that light was on too; they told me I was good and the light would turn off after driving a bit more. A week later, light's still on and I find out 2 of my tires were 10 PSI under. DO NOT TRUST THESE GUYS AND DO NOT GO HERE.

Everything went well.I put my car in the shop on 04/14/26 and it was repaired and ready to go on…read more04/16/26 Felix San Miguel did an excellent job on the procurement of my car, everything was Fantastic!!! My name is David Burks AND I WILL BE A REGULAR CUSTOMER ,THANKS FOR THE EXCELLENT TREATMENT..04/28/26...

Eventhough I haven't used them as of yet, I appreciate the phone consultation. It wasn't rushed, he…read moredialogue with me concerning my GDI motor in my Hyundai Sonata, it was a mutual exchange of ideas and he gave his professional opinion, a rare gem in todays time.

Had brakes done on a Subaru. Price was fair, and they did the work that same day. Will definitely…read moreuse this shop again in the future.

They installed new brakes on my Lexus. They did the work the same day at a fair price along with…read morean oil change. They are fast, efficient and very friendly. The owner here knows what he is doing! I won't take my car anywhere else. Also recommending them to all my friends!

Seriously Superior although slightly hidden on Almeda Road…read more Trust your navigator and turn into the non-descript business park for the best automotive service and excellent people running the show. Took my 2010 Sienna in for oil change after getting bad feels about the national chain JL and looking through the reviews here. Check in was quick and efficient with simple one page to set things happening. Owner(?) knew the recommended oil (Toyotas are weird like that) and shared dirt on filters; they're basically all the same. Waiting area is basic but comfortable though service was so quick it hardly mattered tbh. Service tech let me know everything looked good as he returned with keys and such. Final check out lady was strong with customer service and even guided me to the restroom. When asked about a transmission fluid change the tech said everything looked good and didn't attempt upsell or anything!!! - Brilliant though I'll certainly be back to Noah when / if / as the Great Green Beast needs anything. RECOMMENDED

My coolant has been leaking, and the engine has been overheating. This place had good reviews, so…read moremy friend called and asked them if they were able to do diagnostics and they said yes, knowing the year/model of my car. When I had the car towed there, they then said that it was too old to be worked on, despite already knowing the year/model of the car earlier on the phone. Luckily there was another repair shop nearby that was willing to work on it, but I had to drive it the short distance which I was unsure I'd make.

Víctor and the team we're great. I called ahead about getting two new tires and they had them ready…read morewhen k arrived

I lost the key to my wheel locks and they were able to unlock for me. Great service and super…read moreaccommodating and affordable. I recommend and will be back.

The manager knows what's he's talking about . Competitive pricing. Gives you options.read more

This place is a rip off. DO NOT GO HERE FOR YOUR TRANSMISSION NEEDS! They will charge you $795 to…read morediagnose your transmission. They are not transparent and will not provide any pictures of proof.

I had to conduct my business with Kacals from a different state but when I from the moment that I…read morecalled to advise them that my car was arriving via a tow truck, their communication was professional, friendly, and great. I communicated with Miguel, as he was the advisor who was overseeing my service. I believe that their service recommendations were honest and direct. They also provided transportation for my family in Houston to pick the vehicle up upon completion. I hope to never need them again, but if I do; they'll be my first contact for service in Houston.

Friendly service. Took our 2017 Ford F250 6.2 in for diagnostics for intermittently misfiring…read more Diagnostics = $222, but I don't think we can afford to pay $4,778 to replace spark plugs, wires and coils. Quoted $2,118 just for coils (parts costs). Quoted over $2,000 for a partial tune-up (2 coils). I found the parts online, 8 coils, 16 spark plugs, wires for $192-$550(performance). I can have it done at the dealership for far less or I can do it myself! Median range for this job is way less. I guess you could use them for diagnostics. Feel like Kacal's is way overcharging.

Visited the 3404 Shepherd location today for the first time. I will have to say that Kevin and his…read moreentire staff appeared to go the extra mile to make certain my vehicle was taken care of. Kevin even tried to correct an issue that another mechanic elsewhere messed up but unfortunately I didn't have a new o-ring with me. I will honestly have to say this location was far more better than the location I go to closer to my home in New Caney. Truly appreciate Kevin and his team!

Don't go here as they will leave parts off your vehicle! Left a drain pan cover off my four runner!…read moreThey know from their cameras and said yes a technician did so but getting a fair customer compensation was like getting a root canal!!

JT normally assists me but Rolando helped me on my most recent visit. He was absolutely awesome. I…read morekeep returning to this location because of the customer service I receive here.

Came here for state inspection, was told to wait 5-10 minutes. After waiting 20 minutes, they said…read moretheir machines were broken. Total waste of time