Oil change was great, service was excellent. I had an amazing experience and will return for my next oil change!!

Totally incompetent staff. Came for an oil change, then a day later, I was driving on the freeway when my oil light started flashing and I noticed smoke coming out from under my hood. Turns out -- THEY DIDN'T PUT MY OIL CAP BACK ON. I had also asked them to check my tire pressure since that light was on too; they told me I was good and the light would turn off after driving a bit more. A week later, light's still on and I find out 2 of my tires were 10 PSI under. DO NOT TRUST THESE GUYS AND DO NOT GO HERE. read more

Don't go to this location. I walked up to ask if they had a specific air filter so I'd know before I wasted my time in the line of cars. Initially I was ignored. Then the guy was incredibly condescending and rude. Refused to check until he'd gotten thru all the other customers which "is gonna be a while". He suggested without even knowing what kind I needed that "maybe they just don't carry it" despite my having gotten my last 4 oil changes for this car at various take 5s without issue until yesterday when one location was out. This fact didn't prompt a change in approach, although, by that time they'd lost my trust so it wouldn't have mattered if they'd had it. I left. Thankful I didn't use any expletives on the way. For the record. Drove about a two miles up to Holcomb and they had no trouble pausing to quickly look for me. Took less than 2 minutes. The asshole at OST Take 5 can have a sit on a power drill. read more

Terrible! Avoid and select another location. Take 5 yea right it took over an hour and they still didn't start I just left.

I have to give this guys a low score, I came here during the summer, I had my son with me, once you get in of course you have to turn your car off, but since it is a drive through, it is not convenient at all, come here when it is cold you may suffer shortage of oxygen leaving your window up. Regardless of those negatives, the guys try to be friendly, unfortunately they almost cause damage to my car when they forgot to put this part back on, it was right on top of my engine. The most important thing is, I paid for premium oil, full synthetic like I've always done at Firestone, they were $15 cheaper, but when my engine started to throw a strong emission smell, I had to take it to my mechanic, he recommended I change the oil again, so we did back at Firestone, I haven't had any problems since, they take long, and they don't take 15 to 25 minutes like TAKE 5, but I am not sure, and have no proof that I may have got cheap and bad oil on purpose, or if that is the way they run their business. read more

Showed up at 10am said they got their tools stolen the night before so they couldn't do the oil change. Said they'd give me $20 off for my trouble if I came back later. They said come back after 12:30pm. I came back at 3pm and they still didn't have the right tools. I asked for a coupon or something for coming twice in one day with no oil change and they said they didn't have any. I have gone to this place quite a few times and they hadn't had many issues prior to today. Pretty disappointed in the service today read more

It's going to "take" about 30min or so. They are nice but i wish I read the reviews before pulling in. It's so many locations in Houston, just drive a little further if you don't have the time. read more

Probably the nicest and most helpful oil change I've had in a minute. These guys did a great job

I came here today to get my oil changed and they told me my oil cap was stripped and they had to refund me, I then told Them that this is the only place I get my oil changed so that means one of they own workers did this and all they had to say was the person is fired, never coming back read more

I wouldn't recommend coming here if you need an inspection. I've driven over to this location 3 times in the past week. Each time I was told the inspector would be there. You can't call to double check, the answering service they have is TRASH! All it does is send you to voicemail. Each time I arrived at this location, the time I was told the inspector would be there I was told either a) he left early or b) he called out. I had to drive to a complete different location just to get a 15 minute service down. I even left this location to buy new windshield wipers and guess what ?! The inspector was still there. I'll probably start going elsewhere because this was ridiculous read more

They should rename it "Take 1 hour oil change". I can't remember going to a place that is this slow.

If you have absolutely anything to do with your life never go to this infuriating place. Expect to sit in your car for 2 hours. My day is ruined. So much for take 5... read more

I just left because they told me starting price for oil change $99.. Ahh no! Not the price I saw online. read more

They go against everything the name stand for. I always go to Take5 but this particular location, is the only bad experience I've had. Lines were long, took way longer than 5 mins. I just wanted air my tires, they would've have know if they'd asked when I arrived. read more

I'm honestly extremely disappointed and upset at this Take 5 visit. For years I have been a loyal customer I get all my cars services here and while I'm here waiting at 5:55pm at 6:20 one of the workers come and tell me " you can wait around if you want but by the time we get to you we will be closed, and we will not serve you" I was thinking about switching where I change my oil since the prices have shot up but this is the icing on the cake. Most unfriendly and unprofessional location, take 5 used to value customer service I guess that's gone now. Hope y'all correct y'all selves. Would give 0 stars if I could. What's the point of staying open till 7 if you won't service customers at 5-6. Change the name also to Take 45. read more

Took 20 min to do an oil change, they should really read their name. 5 MIN!!!! Overall it was just hot and so longggg! read more

Take 5 Oil Change - Outside of car - Oil Change Stations Near Me - Houston, Texas

I'm not sure why it received 1-2 stars because every time I go there, their service has been top-notch. I was there today and Andrew and his crew were so friendly and helpful from the time I drove up, to the time I drove away. They offered me cold water on a 100-degree day, and his boss made sure that I received one. The whole crew was excellent and very professional. I'm not sure if I picked a "good" day or if everyone was in a good mood, but I'm glad I went there. I left with a smile on my face. read more

I come here all the time great service and the guys are sissy's friendly. Last week I was unable to bring my wife's car in and they took full advantage. I usually pay around $50 they give me a bottle of water and call me by name. It's quick and way. My wife comes and they charge her $90 . I will not be back and I will be contacting the manager after this storm in person read more

I came in earlier and the guys were quick and efficient. I love that they didn't try to upswell me on other products; they did what I asked for without a hassle which was great. I've been to other places where they try scare tactics to sell me unneeded services. This place did not do that. Thanks guys! read more

Don't waste any of your money here, the people that work here are absolutely incompetent. If I could give 0 stars I would. I came in to get my oil changed about a month ago, and it seemed like everything was fine. However, yesterday I heard a strange noise coming from under my car and when I looked under I found half the undercarriage coming off! It couldn't have been anything else because I haven't gotten any other work done since getting my oil changed. I brought it back to Take 5 and turns out the person who screwed it back in put the screws in wrong and they completely fell out of the car, resulting in half of the undercarriage hanging off. When I informed them of THEIR mistake, their solution was not to order new screws or screw it back in but to use ZIPTIES on my car to secure it. The guy working there said it would "hold for a long time," yeah right. I immediately questioned the guy working there as to why they had improperly screwed it in in the first place and he tried to claim the "vibrations" from the car cause the screws to come loose. Not only that, they didn't even offer me a refund or a voucher for the problem that they caused. So, my best advice? Never come here and don't bother wasting your money. You could risk severe damage to your car, I was lucky enough to catch it in time. Absolutely ridiculous and pure incompetence. read more

Take 5 Oil Change - Here's half my undercarriage hanging off the car - Oil Change Stations Near Me - Houston, Texas

I got there at 6:15 and they told they was close which they close at 7:00on the site they take 10min they lied I ask how long they take on a car they said it depends on the car .which may take up 30min false advertisement read more

They changed my oil at this location and then failed to replace my under carriage. The part fell off while visiting my mother's home in the driveway. My car isn't old. It's a 2019 Honda HRV. The next day, I took the car to the dealership and was told the screws and clips were left off and that why it came off. Take 5 costs me $136.38 out of pocket because they left off my under carriage which was totally incompetent. Then, when I spoke to their corporate office and the Scott St. location Mgr., "Herbert". He tried to get around the fact that the caused it. I provided receipt from them and the dealership providing my point. I'm a Realtor who drives for a living. They could have caused me a major accident. This stupid manager including, "Asked me, "what do you want us to do about?" which made me more angry....what about a refund or credit for the amount I spent on your incompetence. Don't go to this location to oil service. They don't care or take any responsibility for causing you issues. Be careful and always ask, did you replace my under carriage or it will cost you! read more